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Table of Contents COMPANY OVERVIEW ............................................................................................................................ 2 LOCATION .................................................................................................................................................. 2 PRODUCTS .................................................................................................................................................. 2 ESTIMATE SALES ........................................................................................................................................ 2 PEOPLE ........................................................................................................................................................ 2 CEO ....................................................................................................ERROR! BOOKMARK NOT DEFINED. GENERAL MANAGER ...........................................................................ERROR! BOOKMARK NOT DEFINED. HOSTESS ..............................................................................................ERROR! BOOKMARK NOT DEFINED. HARDWARE ................................................................................................................................................ 3 SYSTEM COMPONENTS ............................................................................................................................... 3 INPUT DEVICES ........................................................................................................................................... 3 OUTPUT DEVICES ....................................................................................................................................... 3 STORAGE .................................................................................................................................................... 3 NETWORK................................................................................................................................................... 3 SOFTWARE ................................................................................................................................................. 3 WORD PROCESSING .................................................................................................................................... 3 SPREADSHEETS ........................................................................................................................................... 3 DATABASE.................................................................................................................................................. 4 PRESENTATION ........................................................................................................................................... 4 GRAPHIC/ARTS ........................................................................................................................................... 4 WEB DESIGN .............................................................................................................................................. 4 COMMUNICATION ....................................................................................................................................... 4 DATA............................................................................................................................................................. 4 EMPLOYEES ................................................................................................................................................ 4 CUSTOMERS ............................................................................................................................................... 4 PRODUCTS .................................................................................................................................................. 5 EQUIPMENT ................................................................................................................................................ 5 PROCEDURES ............................................................................................................................................ 5 NORMAL OPERATING ................................................................................................................................. 5 BACK UP .................................................................................................................................................... 5 FAILURE ..................................................................................................................................................... 5 CONCLUSION ............................................................................................................................................. 5 1 Company Overview The Bon-Aire restaurant is a high-class dining facility located at the North Shore in Pittsburgh, Pennsylvania. My restaurant serves fine foods and wines on white cloth tables. The view of the city is spectacular from any seat inside. The Bon-Aire is also boat friendly; with their own private dock available to restaurant guests. Location The Bon-Aire is located on North Shore drive parallel to Heinz Field. It is also right next to door to the Jerome Bettis Grill. Products Our menu is full of fine seafood, steak, and chicken. Our specialties are Maui Maui, Lobster tails, Eel, Filet Mignon, and Chicken Milano. We also have a vast variety of other favorite seafood dishes. Estimate Sales Our estimated sales are around 2.5 million at this particular account. Most of our revenue comes from Seafood and Steak, since they are the most expensive items. People CEO I am the CEO and owner of the Bon-Aire. I started the company and hope to expand in the future. One day I had a vision of operating the finest restaurant Pittsburgh had to offer and now my dream has come true. My daily tasks are managing all of the finances, inventory, and team. I also have to take care of the building I own and make sure it meets the standards of North Shore. I must keep the grounds clean and lavish. Manager I have one general manager who is right below me and basically runs the whole restaurant. He takes care of the guest complaints and also manages the team of workers. This includes all the cooks, waiters, and hostess. He is constantly on the floor helping employees and does a very good job at managing. Hostess I have one main Hostess that controls the lobby of the Bon-Aire. She has a touch screen monitor in front of her and seats the customers. At any given point she knows how many people are in the restaurant and how many seats are available. 2 Hardware The electric, electronic, and mechanical components of a computer. System Components This includes, the computers, monitor, mouse, touch screens, and printers. Input Devices My input device that I am using is a keyboard and mouse. Also every table has a touch screen monitor that is an input device for ordering food. Output Devices The output devices that the Bon-Aire uses are a printer, scanner, and flat-panel monitor. The printer is used to print out employee schedules, and inventory. The scanner is used to make copies of receipts that the trucks bring in. Storage My storage devices include the CD/DVD drive, hard disk drive, memory cards, card reader/writer, and a flash drive. The memory cards are used in my security cameras. The flash drives hold information on recipes. My hard drive holds information about the BonAire finances. Network My network will consist of two computers. One of computers will be at the front desk of the lobby and the other will be in the back office. They will both be connected to each other via wireless network. This way I can access all my information at the front desk and in the back office. The front desk computer will have my finances locked though so employees cannot access this information. Software The software that my computers consist of is Microsoft Office. This includes Word, Outlook, and Excel. I would use Word to type up important memos to the company staff. I would use Excel to create employee schedules, and track inventory. Then I would use Outlook to send and receive email at the Bon-Aire. Word Processing Since I am using Microsoft Word, this will allow me to create documents that will help with advertising. I am going to use Clip Art to create menus that I can have outside my restaurant, and I will also place these around the Pittsburgh area. Since I am using touch screen menus, the word processer will allow me to branch out. Spreadsheets A spreadsheet will allow me to organize data into rows and columns and perform calculations of the data. When using a spreadsheet at my restaurant it will be used for 3 organizing my staff. I will then be able to print out schedules or send it out through an email. Another great reason to use a spreadsheet is to keep track of how much product is in my store and what needs to be ordered. Every week I can enter this data into Excel and then send an order out to my ingredient company Database This will allow users to create, access, and manage a database. I can edit the different customers that I have, like for ingredients, seafood, and chicken. This will allow me to add, change, or delete information if necessary. Presentation I really won’t be doing any presentations at the Bon-Aire, maybe just for some specific clients. This allows me to create visual aids for presentations to communicate ideas, messages, and other information to a group. Graphic/Arts If I needed to present and use graphics I could use Computer-Aided Design, or Paint/Image Editing. Web Design Word and Excel include web authoring features. This will allow me to create my own website for the Bon-Aire restaurant. I can also include images, video, audio, animation, and other special effects. Communication Some software for communication that I will use includes a Web Browser, Email, and FTP. A web browser will allow users to view web pages on the Internet. Email is messages and files sent via a network such as the internet. This will allow my employees to get notifications and work times through email. FTP is a method of uploading and downloading files with other computers on the Internet. I will use this to upload my menu on the Internet. Data Employees The Bon-Aire will consist of 30 to 50 Employees. This includes the CEO, Managers, Cooks, Host/Hostess, Waiter/Waitress, and Door Greeter. Customers I will have two types of customers, Internal and External. The Internal customers will consist of all of my suppliers. That includes food, dinner ware, paper ware, and essentials. My External customers are the ones the company was designer for. This are the people that come into my restaurant for a good meal. 4 Products My products are all food items. They mainly consist of fine seafood and steak. We serve lunch and dinner. Equipment The equipment I will be using is ovens, refrigerator, freezer, toasters, heat lamps, fryers, and other various kitchen equipment. Monitors in the kitchen for the cooks to look at to see what customers are ordering. Procedures Normal Operating The Bon-Aires’ normal operating hours are from 10am to Midnight. Back Up All of my files are saved on an external hard drive that I can take home with me every night. Failure Our computers are equipped with Anti Spyware and Anti Virus software. This is just in case employees are looking up material they shouldn’t be while at work. In case there is a failure like a computer crash, I will have a power save mode so all computers and touch screens do not fail. Conclusion The two computers that are in the Bon-Aire are backed up and secure. 5