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46th ISTE Annual National Convention & National Conference 2017 International Journal of Advance Research and Innovation (ISSN 2347 – 3258) Measuring Small and Medium Enterprise Inclination to Technological Innovation Pawandeep Singh Gulzar School of Management Gulzar Group of Institutes Ludhiana, Punjab-141401(INDIA) [email protected] Abstract— There is a need to measure innovation because it is often cited as a key value or emphasis to promote competitiveness, productivity and efficiency. Almost all the countries in the world are exploring towards innovation and technology but only few are greatly reliable on this. No doubt, Innovation is very hard to measure as it is intangible and difficult to visualize. The project proponent will be communicating with SMEs during data gathering process and help to increase the awareness of SMEs on Innovation. The outcome of the project may assist SMEs indentify the critical success factors for developing technological innovation capabilities. This would also help to increase the productivity of SMEs which is presently low as compare to other advance countries. The project will help various agencies in evaluating the effectiveness of their programs by utilizing the research instrument designed in this project. The Outcome that will be developed as a result of this project can also be used as a guide during program planning. Keywords- Innovation, Competitiveness, Productivity, SMEs I. INTRODUCTION India is profoundly heterogeneous as far as the extent of the undertakings, assortment of items, administrations and levels of innovation. Micro, Small and Medium Enterprises (MSME) division has risen as an exceedingly energetic and dynamic area of the Indian economy throughout the most recent five decades. MSMEs not just assume critical part in giving extensive business openings at relatively bring down capital cost than expansive enterprises additionally help in industrialization of country and in reverse regions, accordingly, lessening territorial lopsided characteristics, guaranteeing more evenhanded appropriation of national salary and riches. MSMEs are reciprocal to extensive enterprises as subordinate units and this segment contributes immensely to the financial improvement of the nation. This segment contributes almost 8 percent of the nation's Gross domestic product, 45 percent of the assembling yield and 40 percent of the fares. It is evaluated The Ability to Engage MSMEs– Activities in Exchange Advancement that regarding esteem, the division contributes around 44.70% for every penny of the aggregate stock fares of the nation amid 2014-15. They are broadly scattered the nation over and deliver a various scope of items and administrations to address the issues of the neighborhood advertises, the worldwide market and the national and global esteem chains. India concurred high need to Small and Medium Enterprises (SMEs) from the earliest starting point and sought after bolster arrangements to make these endeavors reasonable, lively and over the long haul, these have turned out to be real donors to the Gross domestic product. Additionally, the MSME area has weathered and conquers firm rivalry in the post progression period in the local and worldwide field. The Micro, Small and Medium Enterprises (MSMEs) assume an essential part in the financial and social improvement of the nation, regularly going about as a nursery of business enterprise and advancement. They additionally assume a noteworthy part in the improvement of the economy with their powerful, proficient, adaptable and creative entrepreneurial soul. The MSME segment contributes essentially to the nation's assembling yield, work and sends out and is credited with creating the most elevated business development and in addition representing a noteworthy share of modern generation and fares. MSMEs have been all inclusive considered as a motor of monetary development and as key instruments for advancing impartial advancement. The MSME division in II. SMALL SCALE INDUSTRIES IN INDIA Prospering in the midst of a testing domain, the Small and Medium Enterprises (SMEs) of India encountered a few highs and lows in the previous couple of years. With the Indian economy anticipated that would rise as one of the main 1 Gulzar Group of Institutes, Ludhiana, Punjab-141401 (INDIA) 46th ISTE Annual National Convention & National Conference 2017 International Journal of Advance Research and Innovation (ISSN 2347 – 3258) economies on the planet and prone to end up distinctly a $5 trillion economy by 2025, noteworthy driving force is being given to fortify the foundation of our economy the SME division. Fathoming the importance of the SME segment versus loaning numbers to the employment showcase, commitment to Gross domestic product and cultivating business enterprise and development, various activities by our present government have been the highpoints. As indicated by the Fourth All India Registration of MSME 2006-07, the MSME area gives work to roughly 805.23 lakh people through an expected 361.76 lakh endeavors. 55.34% of these endeavors were in country regions while 44.64% are in urban regions. 68.21% of the undertakings were occupied with administrations with staying 31.79% occupied with assembling. These undertakings are principally occupied with exercises relating to discount/retail exchange; repair of individual and family merchandise; fabricate of sustenance items and drinks; make of wearing clothing; dressing and coloring of Hide; produce of materials; inns and eateries; deal, upkeep and repair of engine vehicles and cruisers; retail offer of car fuel; make of furniture; training; and different organizations/administrations. 1.2 The nation is confronting difficulties of giving work and business to the developing populace. The MSME area has an incredible potential to address the same. IV. IMPORTANT DEVELOPMENTS IN 2015-2016 Working in tandem with the larger goal of pushing for economic growth, the implementation of many reforms made the SME/startup space relatively bullish in 2016 but not necessarily related. These include reimplementation of Public Procurement Policy, Pradhan Mantri MUDRA Yojana, Make in India, Startup India, and Skill India. Aimed at increasing growth of manufacturing sector by 12-14% per annum and increase its share of GDP to 25% by 2025, the government plans to make financial and technical support more accessible. Also, the announcement to implement GST Bill in 2017 is a landmark decision that will help solve long existing challenges prevalent in the current taxation system. For SMEs, GST bill will help eradicate indirect taxes, have more transparency of tax process, draw projections of production cost and gain easy access to new geographies for business expansion. MSMEs as the driver of socioeconomic development of the country is set to see certain trends, some upcoming and some established, that will play out in 2017, touted to be an interesting year. Those who will survive the trenches of moves like demonetization are most likely to witness a smoother course ahead. V. SME TRENDS IN 2017 III. DETERMINANTS OF TECHNOLOGICAL INNOVATION A. RISE OF SME FOCUSED B2B ECOMMERCE: The advent of advanced technology is opening newer channels for businesses across several sectors. This is particularly true for B2B ecommerce firms focused on the Indian SME sector. Hitherto overlooked, the presence of innovative technological platforms is bringing on board a rising number of small players including the neighbourhood-kirana store. This is a win-win situation for all involved enabling smoother transactions, procurement of raw materials and industrial goods, and forging a better connection between established brands and small shop owners. With SMEs in India touted to be a $25.8 billion market for emerging technologies by 2020, the rise of B2B ecommerce is a trend that will certainly gain more momentum in 2017. It is vital to comprehend what prompts firms to attempt mechanical developments? The accessible writing on the determinants of mechanical advancement of firms is assorted and complex. Notwithstanding, comprehensively, there are two noteworthy ways to deal with depict mechanical advancements: they are delegated "request force" and "innovation push" speculations of development. From one viewpoint, financial analysts have frequently stressed the part of interest in provoking firms to attempt mechanical developments. They contended that 'need is the mother of development' and without a market need, an advancement is probably not going to rise and regardless of the possibility that it rises, it won't be effective. Subsequently, it is the market request that is principally in charge of development. Researchers, then again, have firmly worried on the part of unique Innovative work (Research and development) in bringing out mechanical (item/prepare) advancements. Without satisfactory logical and mechanical ability, a firm won't be in a position to embrace innovative advancements, regardless of the possibility that it has recognized a distinct market for its item. In this way, researchers have tended to disregard or put down the part of the market in advancement. B. AMALGAMATION OF ECOMMERCE AND MCOMMERCE: Advanced change is no longer a favor term versus Indian SME obligingness quicker entrance of Web. At the point when this is combined with broad utilization of cell phones which are turning out to be increasingly reasonable, Indian SMEs are encountering concurrent selection of web and in addition 2 Gulzar Group of Institutes, Ludhiana, Punjab-141401 (INDIA) 46th ISTE Annual National Convention & National Conference 2017 International Journal of Advance Research and Innovation (ISSN 2347 – 3258) versatile based innovation. According to an EY report, organizations have upgraded their emphasis on versatility as against social, bringing about a change from Social-Portability Investigation and Cloud (S-M-A-C) to Portability Examination Cloud and Social (M-A-C-S). Macintoshes advances are by and large promptly embraced by second era business visionaries willing to upgrade their income by bringing in operational proficiency and change client encounter. The Indian SME area is probably going to use a union of internet business and mcommerce as a flawless formula for achievement in 2017. 2017 is execution of GST bill. Usage of GST Bill is required to profit MSMEs with easier duty structure as well as with angles, for example, enhanced innovation selection so as to follow GST framework. The 'One Country, One assessment' approach will make India an open market helping SMEs investigate new markets with no or low section boundaries and experience business extension. Along these lines, the up and coming GST bill is relied upon to upset the Indian assessment framework and offer the SME part an equivalent balance when contrasted with their greater more settled partners. VI. DIGITAL BANKING FOR SMES IN INDIA C. ENHANCING SME LENDING WITH GROWTH IN FINTECH FIRMS: Digital Banking could be a potential distinct advantage for Small and medium Enterprises (SMEs) in India. The Administration's Advanced India activity, with its concentrate on strengthening, improvement, development and administration, is adapted towards getting little and medium organizations online for worldwide aggressiveness. As per a report by KPMG-Snapdeal, SMEs that utilization the web broadly tend to send out roughly twice as much by fare esteem when contrasted with SMEs utilizing the web sparingly. SMEs are thought to be, to some degree, the foundation of India's economy. As per the SME Assembly of Business, 3.6 crore SMEs contribute 8 for every penny to India's Gross domestic product. The part's commitment to India's assembling yield is 45 for each penny and commitment to fares, 40 for every penny. Almost 8 crore individuals are utilized by SMEs in India. The most recent in the line of associations to give a computerized push to the SME segment in India is HDFC Manage an account with its as of late propelled advanced bank for SMEs in the nation. "We trust that this will change the way SMEs bank today. At the heart of it is speed, accommodation, straightforwardness and consistency. Business people can use the time spared to concentrate on their center business without worrying about their managing an account needs. This will enhance their proficiency and efficiency. Given the commitment these individuals make to the nation's Gross domestic product and business creation, this development is huge." Through the Computerized SME Bank, customers can get one perspective of all their acknowledge lines for HDFC Bank and the exceptional resources. They can even get some answers concerning the development date of letter of credit and bank ensures. Clients can pay and get cash without utilizing a check book, get letters of credit, bank ensure, remote money outward settlements, import charge under accumulation on the web. Extremely imperative reports like stock proclamations, protection, and financials can be transferred for smooth continuation of credit offices. Also, clients are given important A major constraint in the growth of the SME sector has been non-availability of easy finance. Not all little and medium endeavors discover support with conventional banks with regards to loaning cordiality absence of experience, nonappearance of guarantees and foundation, poor financials, and little ticket estimate. Given their critical online nearness, a few advanced fintech players are making it helpful for the SMEs to get advances. The year 2017 will encounter a surge in NBFCs with uncommon concentrate on offering altered credit arrangements on online stages. Making a disturbance in the business and for good, these option loaning organizations break down credit value of the merchants utilizing examination and other filtering measurements like their deals and satisfaction records and can dispense advances in less than 48 hours. Actually, a portion of the banks like Bank of Baroda is likewise cooperating with new age Fintechs to extend their range particularly in the SME segment. D. GOVERNMENT INITIATIVE, A NOTEWORTHY LIFT The MSME part, recognized as the foundation of the India economy, is further anticipated that would contribute essentially to India's developing Gross domestic product. The division will definitely bolster India to enhance country's money related consideration and alleviate the urban rustic gap. Likewise, it is normal that by 2020, India will have the biggest occupation prepared, youth populace on the planet and with ideal business biological community in the assembling segment it won't just create work of huge level additionally get to be distinctly hot bed of entrepreneurial exercises. Our legislature understands the desperation for giving a quick paced development to MSME area and hence, 2017 will additionally witness reinforcing of current strategies and acquaintance of new activities with enhances the business environment for MSMEs. The most anticipated change in 3 Gulzar Group of Institutes, Ludhiana, Punjab-141401 (INDIA) 46th ISTE Annual National Convention & National Conference 2017 International Journal of Advance Research and Innovation (ISSN 2347 – 3258) investigation based offers and tickers and alarms of reestablishment/expiry dates to encourage SMEs in auspicious entries. continuously undergoing a change with the rapid changes in technology and consumer preferences. Marketing, a strategic tool for business development, is critical for the growth and survival of MSMEs. Due to lack of information, scarcity of resources and unorganized ways of selling/ marketing, MSME Sector often faces problems in exploring new markets and retaining existing ones. Such asymmetries in information, not aware of the new market where they may sell their products and buyer also having lack of knowledge about the products manufactured by MSMEs result in severe impediments to the growth and survival Special Article 30 Laghu Udyog Samachar of MSMEs in a healthy competitive environment. MSMEs do not have sufficient resources at their command and, therefore need institutional support for providing these inputs in the area of marketing. Marketing Assistance and Technology Upgradation (MATU) Scheme is a strategic initiative for adoption of Modern Marketing techniques by MSMEs consistent with the requirement of global market. It involves the following eight subcomponents for which Government of India (GoI) funding assistance will be available. VII. GUIDELINES ON PRIME MINISTER’S EMPLOYMENT GENERATION PROGRAMME (PMEGP) Government of India has approved the introduction of a new credit linked subsidy programme called Prime Minister’s Employment Generation Programme (PMEGP) by merging the two schemes that were in operation till 31.03.2008 namely Prime Minister’s Rojgar Yojana (PMRY) and Rural Employment Generation Programme (REGP) for generation of employment opportunities through establishment of micro enterprises in rural as well as urban areas. PMEGP will be a central sector scheme to be administered by the Ministry of Micro, Small and Medium Enterprises (MoMSME). The Scheme will be implemented by Khadi and Village Industries Commission (KVIC), a statutory organization under the administrative control of the Ministry of MSME as the single nodal agency at the National level. At the State level, the Scheme will be implemented through State KVIC Directorates, State Khadi and Village Industries Boards (KVIBs) and District Industries Centres (DICs) and banks. The Government subsidy under the Scheme will be routed by KVIC through the identified Banks for eventual distribution to the beneficiaries / entrepreneurs in their Bank accounts. The Implementing Agencies, namely KVIC, KVIBs and DICs will associate reputed Non Government Organization (NGOs)/reputed autonomous institutions/Self Help Groups (SHGs)/ National Small Industries Corporation (NSIC) / Udyami Mitras empanelled under Rajiv Gandhi Udyami Mitra Yojana (RGUMY), Panchayati Raj institutions and other relevant bodies in the implementation of the Scheme, especially in the area of identification of beneficiaries, of area specific viable projects, and providing training in entrepreneurship development Advertising Help and Innovation Upgradation in Smaller scale, Little and Medium Endeavors. (i) (ii) (iii) (iv) (v) (vi) (vii) Technology Upgradation in Packaging. Skill Upgradation/ Development for modern marketing techniques. Competition Studies. Special component for North –Eastern Region. New Markets through State District level local Exhibition/Trade fairs. Corporate Governance Practices. Marketing Hubs. IX. INITIATIVE FOR MAKE IN INDIA The MSME of India would be the support for the "Make in India" vision. MSMEs are the spine for the current and future high development organizations with both residential and outside organizations putting resources into the "Make in India" activity. The new wave MSME ought to empower the improvement of a business eco framework that empowers and consistently bolster business that are adapting to convey the correct item, the correct quality, the correct arrangement and the correct administration at an aggressive cost, both in local and global markets. The "Advanced India" upset additionally gives an extraordinary chance to advance MSME support in the Data, Correspondence and Media transmission (ICT) segment, in accordance with the administration vision. It is similarly essential that MSME fragment creates in every aspect of agribusiness, assembling and administrations segments in light of the fact that each of these areas will keep on being applicable to the general Gross domestic product development and also business era. The MSME part will go VIII. MARKETING ASSITANCE & TECHNOLOGY UPGRADATION IN MICRO, SMALL AND MEDIUM ENTERPRISES. The Micro, Small and Medium Enterprises (MSMEs) in India produce a diverse range of products with the very simple products produced by household enterprises at one end of the spectrum and highly advanced ones of the other end. With globalization and changes in communication technologies, new challenges and opportunities have arisen for MSMEs. The concept and techniques of marketing have also been 4 Gulzar Group of Institutes, Ludhiana, Punjab-141401 (INDIA) 46th ISTE Annual National Convention & National Conference 2017 International Journal of Advance Research and Innovation (ISSN 2347 – 3258) about as an impetus to realize this financial change. India's Gross domestic product is required to touch 8.5 for each penny, with the nation liable to be a USD 5 trillion economy by 2025. marketing are needed to be encouraged. Even these Small Scale producers are unable to attract the professionals because of lack of their financial resources. Small Units operating at micro levels are lacking behind in obtaining relevant international support. It is quite evident that innovations and new initiatives are being taken by government and private bodies for small scale industries to revive them. Quite encouraging as is seen, there are numerous latest devices which have assisted SSIs at very large extend. X. INTELLECTUAL PROPERTY RIGHT FACILITATION CENTRES FOR MSMES The Scheme aims at enhancing awareness among MSMEs about Intellectual Property Rights (IPRs) and to enable them to take measures for protecting their ideas and business strategies. M/o MSME also assists MSMEs in technology upgradation and enhancing competitiveness for effective utilization of IPR tools by MSMEs. These IPFCs are providing computerized facilities for (i) Searching / Mapping, etc., with respect to patents, industrial designs, trade secrets, etc. (ii) Basic information to file an application for grant of patent Geographical Indications(GI), industrial design, trademarks, etc. (iii) Facilitating in transfer and commercialization of technologies (iv) Guidance in filling applications with National / International agencies and References [1] http://www.enterpriseinnovation.net/article/digitalempowerment-could-be-potential-game-changer-smes-india2098559505 [2] http://economictimes.indiatimes.com/small-biz/sme-sector [3] http://msme.gov.in/mob/Scheme-New.aspx [4] https://corporate.indiamart.com/2016/08/12/technology-isthe-core-of-sme-innovation-emerging-business-forum/ Advice to beneficiaries on legal remedies on issues such as infringement, duplication of patent industrial design, etc. Since, the inception, more than 350 Awareness / Sensitization Programmes, 100 Interactive Seminars / Workshops have been Intellectual Property Right Facilitation Centres for MSMEs conducted. These IPFCs have been instrumental in assisting various MSMEs and individuals in filling IPRs under appropriate regime. Signification highlight of work are as follows: - 604 Patent applications have been filed. - 1143 Trade Mark Applications have been filed by MSEs. - 131 Applications for Industrial Design have been filed for innovate design. - 652 Freedom to Operate (FTO) cases have been facilitated. - 1191 Searches on Penetrability / Novelty have been facilitated. - 26 Geographical Indication (GI) applications have been filed through IPFCs. - 219 Copyright applications have been filed. - 48 Special Studies have since been completed. [5] http://msme.gov.in/mob/SPMEGP.aspx [6] http://msme.gov.in/WriteReaddata/DocumentFile/RevisedIC Scheme%20Guidelines%2016.12.2016_New.PDF XI. CONCLUSION Although there are a number of problems concerning SMEs but it is quite evident that innovations and new initiatives are being taken by government and private bodies for small scale industries to revive them The main reasons of these problems seem lack of infrastructural and operational facilities in comparison to large, medium and other companies. Small Industries are not using new machinery to produce quality product swath latest designs. And clear policies relating to 5 Gulzar Group of Institutes, Ludhiana, Punjab-141401 (INDIA)