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T1,shikhar Enclave,Nr jakat naka,Vasna
road ,Vadodara.390009
Email Id - [email protected]
AMARNATH BANERJEE
Mobile No - +91 9408340878,7878043159
Objective
With an extensive total 16+ years experience into IT /Telecom domain with 3+ years of experience in leading
team and managing IT/Telecom projects, I am seeking a challenging position into Techno-commercial
management grade. To grow financially and deliver the best, result oriented values to the organization while
achieving the job satisfaction.
Professional Experience and Employment Record
Sr. Engineer support & project ORG Informatics Ltd, Baroda
Till Date present
Company Profile: ORG Informatics Ltd (Formally known as a dde ORG Systems Ltd. – A Sarabhai Enterprise) is a
US GAP joint venture company. It’ a pioneer in IT, ITES & total Telecom Solutions in India and having
accomplishments in these in various countries
PROJECT
Project Name : Convergent Billing
MO/YR Started – Jan’ 07
Agency/Company : MTNL, India
MO/YR Completed – Continue
No. of People Involved – 15
Project Objective: The Convergent Billing offers the advantage of giving a common bill to the customer for
different services like fixed line, GSM, etc. It will form a key part in MTNL’s strategy for rapid penetration and growth
via innovative, next generation communications services in India
Role : Project Leader:

Onsite working, project planning & execution.

Recruit teams, trained, assign responsibility and coordinated activities.

Prepared daily, weekly project status reports for management.
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Pro actively update of project to management and MTNL
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Co-ordination with various equipment supplier, MTNL officers and project team.
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Procure vendor and ensure successfully delivered material to the all sites.

E1 / E3 link testing, Modem configuration and OFC termination & testing

I & C of IBM servers, Desktop and peripherals.

Co-ordinates with various vendor/partner like IBM, APC, Luminous, Net Solve, SAR etc for various activity.
Achievements:

Successfully deployed Desktops, Servers and Integrated with Data Centre.

Get ATP sign off.
Customer Support Engineer, Tech Support
ORG Informatics Ltd, Vadodara, Gujarat
May 2000 – Dec 2006
Objective: ORG having branch office in mostly all the state of India. Baroda based tech Support department deals
to provide technical support to all Gujarat based customers like Indian Railway, LIC of India, IOCL, GNFC, GACL,
IPCL, Bank Of Baroda, Punjab National Bank, NDDB, Co-operative banks etc.
Job Profile :
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Worked as a System Administrator
Maintenance, diagnosis and rectify problem up to card level of various hardware products like IBM /HP
Server, DDE ORG Supermax, desktop and peripherals likes DMP, LMP, LTS etc.
Installation, Configuration and maintenance of network products like Hub, Switch, Modem, Line terminal
server, NIC, routers etc.
Installation and configuration of various operating systems like DOS, Windows 9x/2K/2K3/XP/NT4.0, Linux,
SCO UnixWare and related application software.
Assign work, Supervision and technically guide the team.
Provide training & technical support to Clients on respective product.
Managed & Technical support to various clients like LIC of India, Power Gen, GSFC, MS University, Indian
Railways etc.
Coordinated, synchronized and streamlined various customers support activities.
Achievements:

Get reward and appreciation certificate from various customers.

Successfully I & C Servers, Terminals, Switches, LTS, Desktops, LMP, DMP etc.

Successfully I & C OS like DOS, Windows 9x/2K/2K3/XP/NT4.0, Linux, SCO UnixWare and application
software.

Get ATP sign off

Provide technical support for the same during Warranty and AMC
Other Experience:
Company Name
October’94 to May’00
Duration
Job Description
Mini Comp Ltd,
Vadodara
Jun ’98 – May ‘00
Micro World Ltd,
Vadodara
Jan’ 97 – May 98
C Net Solution,
Nagpur
Jan’96 – Dec’ 96
Computer Service
Station, Nagpur
Oct’ 94 – Dec’95
Customer Support Engineer:
 Technical support to various clients
 Installation, Configuration and maintenance of various products like
IBM/HP Servers and Desktop,
 Installation & Configuration of network product like Hub, Switch,
Modem, Line terminal server, NIC, Printer etc.
 Installation and configuration of various operating systems like DOS,
Windows 9x/2K/2K3/XP/NT4.0, Unix and application software
Customer Support Engineer:
 Installation, Configuration and maintenance of network products like
Desktop, Printer etc.
 I & C of operating systems like DOS, Windows 9x/2K/2K3/XP and
related application software
 Technical support to various clients
Customer Support Engineer:
 Installation, Configuration and maintenance of network products like
Desktop, Printer etc.
 I & C of operating systems like DOS, Windows 9x/2K/2K3/XP and
related application software
 Technical support to various clients
Customer Support Engineer:
 Installation, Configuration and maintenance of network products like
Desktop, Printer etc.
 I & C of operating systems like DOS, Windows 9x/2K/2K3/XP and
related application software
Professional Qualification
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
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Diploma in Computer ( Hardware from , Nagpur).
Diploma in video . from Bombay Technical Board.
Acer certify Engineer From Mumbai
Educational Qualification


Metric from Patna Board in March 1989 (U/R B.E.C.B.P.)
I.Sc. FROM (I.C.B.) Patna
Skills Summary
 PERSONAL SKILLS:
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Proven skills of project planning, managing, executing, monitoring and control and closure.
Team Oriented, self-motivated, can do attitude and results focused professional.
Have a good interpersonal networking and communication skills.
An excellent in building business relationship with customers.
Positive attitude, hardworking, technically qualified and flexible working style.
Hands on technical experience on OS like windows, Unix, Linux; IBM/HP Server, desktop hardware,
Networking equipments like HUB, NIC, Switch, LTS, Router etc
Analytical skills, attitude to go root cause of problem and fix it.
An experience in managing projects and resource require across the projects.
Strong customer orientation and a proven record of successfully delivering solutions to customers.
Knowledge of procurement, cost estimation, vendor management, operations, quality checking
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 TECHINICAL SKILLS:

Windows:
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Server:
Installation, Configuration and troubleshooting of ACER server, HP server and IBM
servers. (With Windows 2003 server, Linux and SCO Unix as OS).

Installation, Configuration and troubleshooting of Redhat 8, Redhat 9, Redhat 10, SuSe 9i,
SCO Unix
Third party utility Software like RAID and LVM installation and configuration
Brief knowledge and administrative knowledge of OS like Redhat and Suse Linux
Package installation using rpm commands.
Troubleshooting using single user mode and rescue mode operations.
Linux:-
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Project: 

Installation, Configuration and troubleshooting of Windows95, 98, Me, XP, 2000, 2000
server, NT, XP media center.
Drivers Installation: - LAN card, VGA card, Modem, Audio etc.
Installation of various application S/W and database like Oracle etc.
LAN, WAN based utilities like FTP, Telnet, Net meeting, VPN, Web server etc.
Developed mail server using sendmail and squirrelmail in linux 9
Printers: 
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Dot Matrix Printers: TVSE MSP Series, Wipro series.
Inkjet printers
Line Matrix Printers: Wipro, Printronics and Lipi.

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LAN, WAN, MAN configuration and troubleshooting.
TCP/IP, DHCP, FPT, Telnet etc.
Cisco Router and switches configuration.
VLAN, Routing (using RIP, IGRP, EIGRP, OSPF Protocols).
Network: -
Personal Information
Father’s Name
DOB
Marital Status
Nationality
Language Known
Permanent Add
Phone No
:
:
:
:
:
:
:
Kalidas Banerjee
4th June’ 1975
One kid
Indian
English, Hindi, Gujarati, Bengali
VIDYA SAGAR POLLY,PARSUDHI, TATA NAGAR
JAMSEDPUR, JHARKHAND – 831 002
0657 –2299027
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