Download General terms and conditions.

General Terms and Conditions
1. Introductory provisions
These General terms and conditions (hereinafter referred to only as „GTC“) define the basic conditions and relations between
Caspo Cloud s.r.o., (hereinafter reffered to only as Caspo Cloud), IN: 55472105, headquartered at Denisovo nábřeží 673, 547
01 Náchod, and its customers in the area of sales of goods and services.
Conditions and relationships not mentioned in these GTC shall be governed by the provisions of Czech laws, in particular
Act No. 89/2012 Coll., Civil. Code, and the provisions of Law no. 121/2000 Coll., on Copyright.
2. Goods
The range of goods on offer includes selected devices and hardware supplements. Title shall pass to customer only upon full
payment by customer for the goods. Caspo Cloud issues invoice to each product when sold. The invoice contains all
necessary information for application of the warranty.
3. Withdrawal from the purchase contract
If the customer is a natural person-consumer (hereinafter referred to only as „consumer“) and the purchase contract is
concluded by means of distance communication, the consumer has the right to withdraw from the contract within 14 days of
receipt of goods or a Software product.
For the purposes of these GTC, the term „Consumer“ shall not refer to a customer, who in order to conclude a purchase
contract while ordering a product stated his trade name and identification number.
The right to withdraw from the contract may be applied in the following manner:
The consumer shall inform Caspo Cloud of an intent to withdraw from the contract in a form of an unequivocal statement (eg
by a letter sent through postal service, fax or e-mail). In the statement, consumer indicates the date of ordering and identifies
the product, his name and address and date of resignation.
4. Warranty
The warranty is determined by the legal provisions of Czech laws and is effective throughout the period of use of Pohoda and
after the end of its usage for a period of one year.
5. Final provisions
Caspo Cloud is entitled to collect, process and store personal data of the customer (owner of the license, or User) necessary to
implement its trade commitments. Such data are archived for a period that is necessary for their processing and they are not
offered to third parties.
The relevant stipulations of the Copyright Act and other legislation governing the use of computer programs and databases,
and penalties for the illegal use of these are not affected by these GTC.
Caspo Cloud is entitled to unilaterally change these GTC. Caspo Cloud is obliged to promptly publish a new version of the
GTC on its website, or send a new version or information about it to the customer – the owner of the license to his e-mail
address. The customer or the owner of the license is obliged to get acquainted with the amended GTC. If a customer – owner
of the license continues to accept services or other performances provided by Caspo Cloud, the amended GTC becomes
binding and effective for him upon the date he received a service or performance. The customer has the option to refuse the
change of business conditions in a form of a statement with notice period of 2 months, which shall begin upon receipt of the
notice. If the other party fails to make a statement within 15 days of notification of the change of these terms and conditions,
then it is considered that the other party agrees with the change of GTC.
Requirements for additional accesses
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