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LOUGHBOROUGH UNIVERSITY Programme Specification BSc (Hons) International Business Please Note: This specification provides a concise summary of the main features of the programme and the learning outcomes that a typical student might reasonably expect to achieve and demonstrate if full advantage is taken of the learning opportunities that are provided. More detailed information on the learning outcomes, content and teaching, learning and assessment methods of each module can be found in Module Specifications and other programme documentation and online at http://coin.lboro.ac.uk/owa/w1018.main?dept=BS&dept2=bs The accuracy of the information in this document is reviewed by the University and may be checked by the Quality Assurance Agency for Higher Education. Awarding body/institution Teaching institution (if different) Details of accreditation by professional/statutory body Name of final award Programme title UCAS code Subject Benchmark Statement Date at which the programme specification was written or revised 1. Loughborough University Not applicable B.Sc. (Honours) International Business N110 General Business and Management; Languages and Related Studies June 2004 Aims of the Programme 1. 2. 3. 4. 5. 6. 7. 8. The programme aims to: produce high quality graduates with the knowledge, skills and understanding for an effective and valued career in a wide range of management situations including those requiring language skills and cultural competence; develop knowledge, concepts and skills in the major academic disciplines of business and management and the ability to integrate and apply them in business contexts to provide a sound basis for practice, study and training in the graduate's chosen profession or management specialism; provide students with the opportunity to develop deep understanding in areas of particular interest by pursuing them over an extended period and to substantial depth; provide a relevant, practical and constantly updated programme through close links with many large organisations and through vocational experience in an industrial placement; enable students to see ways in which theory can be applied in practice, both through taught content and through individual experience on placement; develop teaching and learning in response to advances in scholarship and the needs of the business community; enhance the employability of our graduates; attract well-qualified students from a variety of educational backgrounds; 9. encourage in our students hard work, enthusiasm and self-motivation, a positive attitude to change, a desire for excellence, a visionary and positive approach to future developments and openness to new ideas. The Business School at Loughborough University is distinctive amongst 'traditional' university business schools in incorporating a third year spent on professional placement. This is an integral element of the programme and something which we believe is of particular benefit in achieving these aims and offers graduates of our degrees additional and valuable opportunities to develop their knowledge, understanding and skills. 2. Relevant Subject Benchmark Statements and other internal and external reference points used to inform programme outcomes 3. The benchmark statement for General Business and Management (B&M) The benchmark statement for Languages and Related Studies (L&RS) The National Qualifications Framework The University Teaching and Learning Strategy Loughborough University Mission Statement Business School Mission Statement and Statement of General Aims for Undergraduate Programmes The University Academic Quality Procedures Intended Learning Outcomes The programme is delivered through a combination of lectures, group tutorials linked to lectures, seminars and workshops. Students are also assigned a personal advisor who provides advice and guidance on academic progress and study problems. Students are required to work both individually and within groups for both study and assessment. Students are provided with a departmental handbook which sets out general advice on study, key regulations on assessment, programme regulations and module guides for all modules available for study. On the first day of each module students are provided with a module guide which sets out the main details of arrangements for teaching and assessment and the detailed lecture schedule and associated reading. Students progress from descriptive understanding to critical evaluation and synthesis as the programme develops. Students are also expected to take increasing responsibility for their learning as the course progresses. This is reflected in the fact that students have considerable freedom of choice on modules in the final year, providing the opportunity to pursue areas of interest in depth. Constructive criticism is provided to students on coursework assignments and feedback on exam performance is given on request to help students in their academic progress through the course. Knowledge and Understanding On successful completion of this programme students should be able to demonstrate knowledge and understanding in the following areas 1. the foundation disciplines of business and management including economics, mathematics and statistics sufficient to enable a clear understanding of the central aspects of the main business and management functions (B&M); 2. the economic, technological, financial, legal, cultural and political context within which business operates (B&M); 3. integration of concepts and from the various business disciplines to comprehend business situations and develop appropriate analysis and solutions (B&M); 4. the process of management and differing international styles of management (B&M); 5. concepts, analytical approaches, evaluative thinking and numeracy skills relevant to solving problems in both national and international business contexts; 6. the nature of organisations and the behaviour of people within them, both individually and working in groups (B&M); 7. competence in reading, writing, speaking and listening to the target language (L&RS); 8. the development and operation of markets for resources, goods and services including customer expectations, market orientation and the marketing mix (B&M); 9. the sources, uses and management of finance, the use of accounting and other information systems for managerial applications (B&M); 10. the management and development of people within organisations (B&M); 11. the management of operations in both the manufacturing and service industries (B&M); 12. the development, management and exploitation of information systems and their impact upon organisations (B&M); 13. the key communication and information technologies used in business and management (B&M); 14. the development of appropriate policies and strategies at the corporate level within a changing national and international environment (B&M). Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated The foundations for 4 to 13 are laid in core modules in stages A and B through a combination of lectures, tutorials, practical sessions, guided reading and private study. Outcomes 1, 2, 5 and 14 are particularly developed in the context of this degree programme through core modules in international economics and comparative international management in stage B and international management and multinational corporations in stage C. Strategy (14) is a core topic in stage C, in which outcome 3 is developed and assessed as it is in a variety of core and optional modules at stage C.. Students can chose to develop 4 to 13 further through their choice of options, particularly in the final year. These are developed through a combination of lectures, seminars, guided reading, group work and private study. Assessment takes a wide variety of forms. Typical coursework assignments include essays, reports (group and individual), group presentations, in class tests and practical tests. Examinations are of varying lengths and formats. The majority of modules have both coursework and exam components and some are assessed by either 100% exam or 100% coursework. The level of achievement of the intended learning outcome with respect to language will be conditioned by the stage to which students take their language study, which may under current regulations be terminated at the end of stage A, B or C. Skills and other attributes a) Subject specific cognitive skills On successful completion of the programme students should be able to 1. Use critical thinking, analysis and synthesis to evaluate and apply concepts and insights from business disciplines, including comprehension of complex scenarios (B&M); 2. Formulate and solve both structured and unstructured business problems; 3. Advise on business decisions using appropriate qualitative and quantitative skills, including the ability to identify and evaluate a range of alternative solutions (B&M); 4. Relate theory to practice in business and management (B&M). Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated: All three outcomes are developed and assessed though all three stages of the degree through core and optional modules. In Part A, this development would normally be expected to relate to the analysis and solution of straightforward situations with a limited number of possible alternatives but including a basic level of discernment as to appropriate data collection and interpretation. Increasing weight is attached to outcomes 1 to 3 at stages B and C, particularly stage C where students will grapple with more complex scenarios and more unstructured problems. The development and assessment of outcome 4 is central to the placement year and its assessment through the Diploma in Professional Studies, which also lays a foundation for further development of outcome 4 at stage C. b) Subject specific practical skills On successful completion of the programme students should be able to 1. use effective communication both oral and written in both the native and target language (B&M, L&RS); 2. make effective use of information and communication technologies (ICT) in a business context including word processing, storage and manipulation of data, generation of presentations, use of the internet and e-mail using appropriate software (B&M); 3. conduct research using a range of sources of business-related materials including books, journals, trade and financial press, official statistics and the internet (B&M); 4. make effective use of materials produced in the target language (L&RS); 5. use effective team-working skills, including leadership, team-building and project management (B&M). Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated: Effective communication, ICT, research and team-working skills are developed throughout the teaching and learning programme outlined above and the Programme Structure shown below. The foundations of effective communication and team-working skills are laid specifically in plenary sessions and workshops in stage A (BSA006) as are ICT skills (BSA100). The relevant skills are also assessed in these modules. These skills are further tested and developed in a range of core and optional modules throughout the course. Research skills are developed and tested in a range of core and optional modules in all three stages of the degree through a variety of coursework assignments including reports, presentations and essays and also during the placement year and the dissertation requirements of the Diploma in Professional Studies. Effective communication skills are important aspects of assessment in almost all elements of the programme, whether by coursework or examination. Group coursework and oral presentations are an integral part of the assessment in each part of the degree programme. Skills in the target language are developed and assessed in the relevant language modules where a wide variety of coursework and examination tasks develop and test students’ ability in using the language and using a variety of source materials. c) Key/transferable skills On successful completion of the programme students should be able to 1. understand and be sensitive to different cultures, including the ability to work effectively in the culture of the target language (L&RS); 2. Organise themselves personally and independently to be a valued contributor through time management, self-direction, self-motivation, tenacity and proactiveness (B&M); 3. Analyse and assess their own personality, needs and abilities and be proactive in managing their personal development (B&M); 4. deploy appropriate interpersonal skills to achieve the best from others, including effective communication, listening, influencing and conflict resolution (B&M); 5. Display a positive attitude to change, with a desire for excellence and a visionary and positive approach to future developments; 6. Accept and analyse new ideas and assess alternatives when presented with a range of possible interpretations and/or solutions; 7. Learn and work independently (B&M); 8. Interpret numerical information, reason numerically and apply appropriate mathematical and statistical techniques (B&M); 9. Communicate clearly and persuasively, both orally and in writing (B&M); 10. Use information and communication technologies effectively and efficiently (ICT); 11. Work well in a team, using appropriate skills, including leadership, team-building and project management (B&M). Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated: The foundations of effective personal organisation are laid down and assessed in stage A (BSA006) and developed through core and optional modules in all three stages of the degree. Outcome 2 is particularly developed and assessed through core language modules, the level of attainment being conditioned by the stage to which students take their language studies, and through core modules in comparative international management (stage B) and international business and multinational companies (stage C). The foundation of outcome 3 is laid down in stage A (BSA006) and specifically developed and assessed through the placement year and the Diploma in Professional Studies. Outcome 4 will be developed and assessed in a range of core and optional modules in all three stages, although influencing and conflict resolution skills are not formally assessed. Outcome 5 is most specifically developed and assessed through the placement year and the DPS, but will be developed through all stages of the degree. Outcome 6 will be developed and assessed through core and optional modules at all stages of the degree, including the placement year, with particular emphasis at stage C, including core modules. Outcome 7 is directly developed and assessed in a number of core modules, particularly those related to quantitative analysis and finance and accounting. It is also developed and assessed in a variety of other core and optional modules. As part of the requirements for the Diploma in Professional Studies, students undergo formal appraisal with their placement supervisor which includes a thorough assessment of their transferable skills. A record of the supervisor’s assessments and the action plan arising from the discussion forming a mandatory part of the portfolio required for the award of the Diploma. Students are also normally required to reflect on their key skills development as part of their dissertation. Outcomes 1 and 7 are in part inherent in the challenges which must be met to successfully complete a four-year sandwich degree and inevitably all aspects of this development cannot be formally assessed directly. Comments on the teaching, learning and assessment of skills 9-11 are as described under subject-specific practical skills. 4. Programme Structure and requirements, levels, modules, credits and awards The programme is a four-year, full-time course of study, with the third year spent either on an industrial placement or studying abroad at an approved institution under the Socrates exchange scheme. The programme is divided into units of study called modules, which may be rated as 10 (single) or 20 credits (double). Each Part of the programme comprises 120 credits taken over one year of study, 60 credits in Semester 1 and 60 credits in Semester 2. The following paragraphs summarise the programme and the tables below set its structure and typical optional subjects. Each semester lasts 15 weeks, with 11 weeks of teaching followed by revision time and examinations. Table 1 below shows the modular structure of the programme. In Part A (Year 1), students take 100 credits of core modules. These provide the foundational subjects of marketing, organisational behaviour, information technology, finance, economics, and business mathematics and statistics. Students take 20 credits of optional modules which may be in a second language provided the student has at least a grade C or above at GCSE in that language. Part A also provides the specific opportunity for students to understand and develop key transferable skills (10 credits). Part B (Year 2) further develops students’ knowledge, understanding and skills in specialist and other core areas (100 credits), including language and international economics and comparative international management and provides the opportunity to choose two optional 10 credit modules in other business-related areas or a second language. A typical selection of optional modules is shown in Table 2 below. Students spend their third year either on an industrial placement or studying abroad at an approved university under the Socrates exchange scheme. This placement is an integral part of the degree programme and on successful completion of the placement and the programme, students will be awarded the Diploma in Professional Studies in addition to their degree. Marks obtained through study on the Socrates programme contribute 10% to the student's final degree classification. Part C (Year 4) comprises 50 credits of core modules and 70 credits of optional subjects, which can be chosen from a wide range of areas. A typical selection is shown in Table 2 below. Further details of the module intended learning outcomes, content, methods of teaching learning and assessment and indicative reading may be found in the module specifications. These are available at http://coin.lboro.ac.uk/owa/w1018.main?dept=BS&dept2=bs See separate files for module info 5. Criteria for admission to the programme Typical admission requirements for the programme are as follows: http://www.lboro.ac.uk/prospectus/ug/programmes/ssh/business/account.htm ) A-Level Entry Route: Our A-Level entry requirements have been steadily increasing over recent years. Offers for admission to the International Business Programme in October 2002 normally required 300 points from: two subjects at A Level + a third subject at A Level or two subjects at AS Level (not including General Studies). Other Qualifications: Vocational A Level (VAL): 300 points from a minimum of 18 units (any combination of VAL units/AS Level units/A Level units). Applications from those offering other qualifications are welcome and considered individually. Such applicants should contact the admissions tutor. GCSE Mathematics requirement: For students offering GCSE qualifications a minimum grade C in Mathematics is required. General Business School admissions information can be found on our web site at http://www.lboro.ac.uk/departments/bs/teach_ug.html and the current position for the International Business Programme can be viewed at http://www.lboro.ac.uk/departments/bs/admiss.html. 6. Information about assessment regulations Full information about assessment regulations can be found in Appendix 1 of this document. In summary, the regulations are as follows: In all Parts, credit is awarded for modules where the overall average module mark is 40% or more. In Part A: Students must achieve credit in modules weighted at least 100 out of the 120 studied as well as achieving at least 30% in all modules in order to pass the year and progress to Part B. Students who fail to satisfy these requirements have the right of re-assessment (once only) in order to achieve sufficient credits. This can be either during the University’s special assessment period (normally September) or on the next occasion the module is routinely assessed (normally during the following academic year). However, students may not proceed to Part B until the requirements are completed. In Part B: Students must achieve credit in modules weighted at least 100 out of the 120 studied as well as achieving at least 30% in all modules in order to pass the year and progress to the period of professional training, or study in an approved institution abroad. The overall average mark for Part B contributes 25% of the final degree classification if the student does an industrial placement, or 20% if the student studies abroad under the Socrates programme. The same re-assessment regulations apply. Marks earned through study abroad under the Socrates programme contribute 10% towards the final degree classification. Part C: To qualify for the award of an honours degree, candidates must achieve 100 credits in Part C as well as achieving at least 30% in all modules. Classification of honours degrees is according to the overall programme mark. The minimum mark for each class is shown below, although the Programme Board may, at its discretion, vary any boundary by +/-3%: First class Second Class, Upper Division Second Class, Lower Division Third Class 70% 60% 50% 40% Candidates not fulfilling these requirements may be awarded a Pass degree. Students who do not qualify for the award of a degree have the right of reassessment. Full details of the University’s assessment regulations may be found at: http://www.lboro.ac.uk/admin/central_admin/calendar/regulations/grua2000/ 7. Indicators of quality The Business School was awarded an ‘Excellent’ grade in its school wide Teaching Quality Assessment. It has also been awarded a grade 4 for research in the recent RAE 2001, indicating international excellence in research. The Business School values its undergraduate programmes very highly and excellence in teaching and related support activities amongst its staff is actively encouraged, highly rated and fully rewarded. The International Business programme, as all Business School Undergraduate Programmes, have very high graduate employment levels. 8. Particular support for learning Support within the Business School: Business School Personal Advisors: All students are allocated a Personal Advisor (Tutor) from amongst the teaching staff, whom it is intended should remain with the individual throughout their period of study. Personal Advisors will make contact with their students periodically to check on academic progress and discuss matters of concern to either party. Students are encouraged to let their Personal Advisor know of any difficulties which they are experiencing and which may affect their studies, so that students are enabled to achieve their full academic potential. Personal Advisors can also provide references for the professional placement and advise on CV's and other purposes as necessary. Staff-Student Liaison Committee and Student Feedback: Each student year of the programme elects two representatives who, amongst other things, convey the views and concerns of the student group to their Programme Director and to the Staff-Student Liaison Committee. The Business School views this committee as a very important part of its student support systems in providing early feedback of issues which may affect student learning, both within the Business School and more widely. Student feedback on modules and the programme is collected periodically in accordance with the University’s quality procedures (see below) and is addressed formally at the Business School’s annual Programme Review Boards. Business School Placements Office: The Business School is distinctive amongst 'traditional' university business schools in incorporating a compulsory third year spent on professional placement. It has one of the best success rates among all universities for student placements. Whilst students are responsible for finding suitable employment, the Business School supports each student in his or her job search and has contacts with many employers, including 'blue chip' UK and multinational organisations who offer training opportunities. There is a full-time administrator and two further staff supporting the placement programme, who are in regular contact with over 250 organisations, as well as an academic Director of Professional Studies. They also provide counselling and advice to individual students on every stage of the process from letter of applications through to acceptance of offers. In addition, a programme of seminars helps students to approach the application and interview processes successfully and to prepare for their placement year. Support from the University: Careers: Many students on the programme return to their placement employer after graduation. For those who do not, the university’s Careers Service provides a continuous service for students seeking careers guidance and help with job-search techniques, together with a library of careers resources. Careers Service personnel visit Departments to talk to student groups, but the most important aspect of their services is the individual contact with each student who seeks their help. In the UK Graduate Careers Survey, sponsored by the Times Newspaper, Lougborough University Careers Services was rated top of the league. Over 11,000 finalists from 25 leading universities were interviewed and the Careers Service at Loughborough achieved the joint highest score, with 79% of students rating the service as good or excellent. Library: The University Library (The Pilkington Library) provides technologically advanced support for student learning in purpose-built accommodation. It has a stock of more than half a million volumes, monographs and an extensive serials collection; numerous PC workstations (100+); networked printing facilities and self-service photocopiers. The Library is also a designated EDC (European Documentation Centre). The computerised library catalogue (OPAC) is available on-line, as are electronic versions of reading lists. Opening hours are lengthy and there is on-line access to subject-specific data bases and networked CD-ROMs from laboratories and networked study bedrooms across the campus. The Library organises selfguided tours for first year students and initial presentations from a librarian is an integral part of the Business School Induction programme. User support is also available from staff at the Library help-desk, via printed and online guides and through a series of ‘Lunchtime in the Library’ training sessions. There is a variety of study environments in the Library, including individual and group study desks, private carrels and group study rooms. Computing Services: Computing Services provides the University IT infrastructure and works in close collaboration with Faculty IT Co-ordinators and departments’ IT Support Specialists in maintaining staff PCs and departmental networked laboratories. There is a dedicated server for web-based teaching support, the LEARN server, accessible both on and off campus. Each member of staff is able to edit web pages on this server relating to their own modules and there are web-based materials available for most modules on this programme, including past examination papers. An increasing number of bedrooms on campus are networked and there is 24-hour access to most IT laboratories, including one located in the Business School. Learning and Teaching Development: Learning and Teaching Development (LTD) is the University’s centre for teaching and learning innovation. It provides support to students in relation to teaching, learning and assessment by acting as a reference service for learning and study skills. It works with tutors seeking to help particular students as well as providing general guides and workshops on effective studying, learning and assessment techniques. In addition, LTD provides an important focus for staff where innovative teaching methods and materials may be exchanged and best practice disseminated. Staff Development: The Staff Development Unit (SD) provides continuing professional development in teaching and other skills. Probationary staff attend a full programme of SD courses and the Quality Assessment Unit assesses their teaching through direct observations and a portfolio. Accreditation for this process has been awarded by the Institute for Teaching and Learning (ITL), a national body. Permanent staff take refresher sources and investigate new developments in teaching through SD courses. All teaching staff are encouraged to become members of the ITL. SD works closely with LTD, Library staff and Computing Services to make available to staff the most up to date techniques and practices in teaching, learning and assessment. Counselling Service and English Language Study Unit: The Counselling Service is able to support individual students in resolving personal problems and the English Language Study Unit can assist students in improving their written and oral communication skills. The ELSU can be particularly beneficial for international students and those suffering from dyslexia. Disabilities and Additional Needs Service: The Disabilities and Additional Needs Service (DANS) offers support for students including: adaptation of course materials into Braille/large print/disk/other formats; organising mobility training; BSL interpretations; provision of communication support workers; note-takers in lectures/tutorials; assessment of specific support, equipment and software needs; individual/small group tuition for students who have dyslexia; representing students’ needs to academic and other University departments; organising adapted accommodation to meet individual needs; helping organise carers to meet any personal care needs; organising appropriate support for students who have a mental health problem. DANS has links with the RNIB Vocational College, Derby College for Deaf People and the National Autism Society to offer effective support to students at the University. It regularly takes advice from other national and local organisations of and for disabled people. Where a student has complex support or accommodation needs, contact with DANS is strongly advised prior to application. 9. Methods for evaluating and improving the quality and standards of learning The University has a formal quality procedure and reporting structure laid out in its Academic Quality Procedures Handbook, available on-line at: http://www.lboro.ac.uk/admin/central_admin/policy/academic_quality/contents.html and directed by the Pro-Vice-Chancellor (Teaching). Each Faculty has an Associate Dean for Teaching, who is responsible for all learning and teaching matters. For each Faculty there is a Directorate (responsible for the allocation of resources) and a Board (responsible for monitoring quality issues within each department). Support is provided by the Staff Development Unit and the Quality Assessment Unit. Student feedback is sought on all modules and at the end of each year, individual programmes are reviewed annually. Minor changes to module specifications are approved by the Associate Dean (Teaching) on behalf of the Faculty Board and ratified by the University Curriculum Sub-Committee in accordance with the University’s quality procedures. Major changes are formally considered by the University Curriculum Sub-Committee for approval. All staff participate in the University’s staff appraisal scheme, which helps to identify any needs for skills development. Both probationary staff and those seeking promotion to Senior Lecturer are subject to a formal teaching evaluation scheme, administered by the Quality Assessment Unit and accredited by the Institute for Teaching and Learning. All teaching staff are encouraged to become members of that Institute.