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Microeconomics for MBAs: The Economic Way of Thinking for Managers, Second Edition Richard B. McKenzie and Dwight R. Lee Production costs in the short CHAPTER 8 run and long run Perspective 8: The myth of the first-mover advantage One of the most widely believed tenets in management theory and practice is the so-called “firstmover advantage.” That is, the first firm to market with a product will not only have the market to itself, but will be able to fend off all latecomers and dominate the market for some time to come. Why? Theory holds that the first mover will achieve name recognition, realize some cost advantage from economies of scale (thus lowering its long-term cost curves), develop brand loyalty (hence, increasing its demand and/or lowering its elasticity of demand) and garner the benefits of “network effects” (meaning that its demand will build with expanded consumption). Beyond some ill-defined point, the first mover can expect its market expansion to reach the “tipping point,” beyond which consumers will move to the dominant first mover simply because everyone else is moving in that direction (Gladwell 2000). The first mover, according to recent theory, can expect to have its market locked up because consumers will be locked in, since consumers will face a high switching cost to move to second and later comers (all concepts discussed in earlier chapters). Hence, investors should flock to first movers because they will achieve a long-term stream of monopoly prices and profits (see chapters 10 and 11). Telling examples The first-mover advantange is a nice theory, but it appears to be dead wrong as a generality – according to management professors Gerald Tellis and Peter Golder whose extensive research is reported in their important book: Will and Vision: How Late Comers Grow to Dominate Markets (2002). They offer many telling examples, but consider this short list of firms that now dominate their markets but who were hardly first movers: ● Gillette is widely believed to have pioneered safety razors because it has dominated the safety razor market for so long. But the concept of safety razors was proposed a century before Gillette introduced its first razor. Moreover, several firms introduced safety razors two decades before Gillette. ● Hewlett-Packard (HP) is assumed to have created the first laser printer, since it has a commanding share of laser printer sales. However, both Xerox and IBM commercialized laser printers years before HP’s laser printers were built, using engines developed by Canon, not HP. ● Many people think that Netscape produced the first Internet browser and a few remember that Mosaic hit the browser market years before Netscape. However, computer geeks remember that Web browsers such as Viola, Erwise, and Midas inspired the development of Mosaic at the University of Illinois. ● Pampers now dominates the disposable diaper market, which is the reason many people think Procter & Gamble was the first mover in that market in the mid-1960s. They have Microeconomics for MBAs | Richard McKenzie & Dwight Lee | Cambridge University Press 2010 Microeconomics for MBAs: The Economic Way of Thinking for Managers, Second Edition Richard B. McKenzie and Dwight R. Lee 2 forgotten that Chux diapers, produced by Johnson & Johnson, were on the market as early as 1932. ● Apple Computer hardly dominates the PC market today, but there remains the assumption that Apple initially dominated the early market because it created the product category. However, Micro Instrumentation & Telemetry Systems pioneered personal computing with its Altair machine in 1975. ● The first-mover advantage was hardly an advantage for the CPM personal computer operating system or for the Mac operating system, both of which dominated the market in their time before Microsoft took over with MS-DOS and later Windows (ten years after the advent of CPM). The case against the first-mover advantage that Tellis and Golder make goes beyond a mountain of case histories that led them to their central conclusion: The first-mover advantage never has been all that it is cracked up to be in any but six of the sixty-six industry groups they studied during the 1990s. Moreover, the failure rates of pioneers as of the start of the twenty-first century is quite high – 64 percent for all industries studied. For the forty-two traditional industries studied, the failure rate was 71 percent; for high-tech industries, 50 percent. And almost all pioneers dominated their markets when sales were well below mass-market proportions. In 2000, the first movers in the sixty-six industries had an average market share of only 6 percent. Secret of market leadership How did the first-mover advantage become the myth that it is? The answer is relatively simple. Many researchers didn’t do their historical homework. They often assumed that market leaders today developed their product’s category because the dominant firms themselves now claim to be the pioneers and because the first-mover failures have been lost to a history that is all too rarely studied with the care that Tellis and Golder have taken. What is the secret of market leadership if first-mover advantage is not it? Tellis and Golder (2002) draw an unsurprising old lesson that managers would be well advised to remember: ● Market pioneers rarely endure as leaders. Most of them have low market shares or fail completely. Actually, market pioneering is neither necessary nor sufficient for enduring success. ● The real causes of enduring market leadership are vision and will. Enduring market leaders have a revolutionary and inspiring vision of the mass market, and they exhibit an indomitable will to realize that vision. They persist under adversity, innovate relentlessly, commit financial resources, and leverage assets to realize their vision (2002, 41). The bottom line The so-called “first-mover advantage” has not been substantiated by research. There can, in fact, be advantages to being a second and later mover. Microeconomics for MBAs | Richard McKenzie & Dwight Lee | Cambridge University Press 2010 Microeconomics for MBAs: The Economic Way of Thinking for Managers, Second Edition Richard B. McKenzie and Dwight R. Lee 3 Review questions 1 2 Why do business people believe that there is an advantage to being first to market? Do people in your firm actually believe there is a first-mover advantage? Microeconomics for MBAs | Richard McKenzie & Dwight Lee | Cambridge University Press 2010