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Problemset
Title
Introductory
Text
Chapter 1 Exam
Question 1
Studying interpersonal communication enables us to
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Question 2
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Question 3
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consider a situation from the point of view of
someone else.
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create standards of right and wrong that
prescribe what humans ought to do.
Incorrect
create, maintain, and dissolve relationships.
Correct
make sacrifices for others.
Incorrect
In general, which of the following is a factor involved in
communication competence?
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level of intelligence
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level of motivation
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degree of morality or sense of ethics
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good pronunciation and enunciation skills
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Which term refers to the process of conforming to the expectations of a
certain communication situation?
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communication effectiveness
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Question 4
communication appropriateness
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communication rules
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communication ethics
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According to your text, interpersonal communication competence is
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civil and ethical
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effective and appropriate
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situational
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all of the above
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Question 5
We can tell when we've spoken inappropriately when the response is a
dirty look, poke in the ribs, laughter, or disparaging comment, all of
which are called
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Question 6
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communication rules.
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verbal admonitions.
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ethical communications.
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negative sanctions.
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According to a study by Public Agenda, what percentage of Americans
suggested that incivility is a serious national problem?
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50%
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60%
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Question 7
70%
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80%
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Ethics are critical to the study of communication because
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ethical decisions are civil decisions.
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ethical choices can create great hardships.
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questions of right or wrong arise whenever
people communicate.
Correct
the easy way out is always the most ethical
choice.
Incorrect
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Question 8
The physical location, environment, or situation that surrounds
communication, including our interpretations of the communication, is
referred to as
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Question 9
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perception.
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knowledge.
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motivation.
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context.
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Shared assumptions, values, and beliefs of a group of people which
result in characteristic behavior are called
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culture.
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Question 10
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co-culture.
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collectivist cultures.
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individualist cultures.
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Which of the following is true concerning the structure of a culture and
the way this affects communication?
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In a high-context culture, privacy, progress,
achievement, and competition are valued
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In a high-context culture, communication is
direct, and meaning comes from the spoken
word.
Incorrect
In an individualist culture, individual needs
come before group needs
Correct
In a collectivist culture, individual needs come
before group needs
Incorrect
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Question 11
According to the 2006 "Job Outlook Survey" conducted by the National
Association of Colleges and Employers, which of the following topped
the list of qualities sought by employers when hiring?
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Question 12
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teamwork
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interpersonal skills
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verbal and written communication skills
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motivation
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Gender refers to
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our DNA.
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empirical research that is based on tests of
statistical significance.
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ways of knowing that provide us with interesting Incorrect
and provocative conclusions about
communication.
the influence of the environment and socially
constructed meaning.
Correct
Question 13
Which of the following statements reflects traditional gender
expectations in Western civilizations, those that define the state of
being "masculine" or "feminine" and thereby affect communication?
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Growing up masculine includes learning that
females are equal to males.
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Growing up masculine involves learning that
men are judged by their communication and
interpersonal skills.
Incorrect
Growing up feminine involves understanding
that women cannot "do it all" or "have it all."
Incorrect
Growing up feminine involves understanding
that women should take care of others.
Correct
Question 14
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A learned behavior (such as the A-student, the good parent, the star
athlete, the helpful employee, etc.) that we rely on to meet the
perceived demands of specific situations is referred to as a
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context
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role
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Question 15
taxonomy
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history
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Self-talk is a form of
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Question 16
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interpersonal communication.
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personal communication.
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intrapersonal communication.
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relationship communication.
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Which of the following is the best example of impersonal
communication?
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A friend says, "What? I didn't hear you."
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A parent says, "I've told you a million times to
hang up your clothes."
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A grocery store bagger says, "Paper or plastic?" Correct
A classmate says, "Did you get the homework
assignment?"
Question 17
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The unspoken meaning that can be ascertained, in part, from nonverbal
communication is considered the
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control level.
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content level meaning.
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Question 18
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Question 19
relational level meaning.
Correct
affection level meaning.
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According to your text, which of the following can be conveyed at the
relational level of a message?
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Affection
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Control
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Respect
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All of the above
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Relational success or failure can be predicted by
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the affection you have for that person.
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the amount of control you exert over that
person.
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the amount of respect you have for that person. Correct
the ability you have to persuade that person.
Question 20
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Metacommunication can be defined as
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valuing a person's right to life and expression.
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the force to become close with a relational
partner.
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Question 21
the force to gain dominance.
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communication about communication and
communication about relationships.
Correct
On the relational level, metacommunication can
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Question 22
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make clear our perception of how we and our
relationships are perceived.
Correct
make clear how the actual meaning of a
message is to be interpreted.
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make clear how loud our voices need to be in
order to be heard.
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none of the above
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Communication as transaction means that individuals who participate
in a conversation
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are striking a bargain.
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simultaneously communicate and listen as the
conversation unfolds.
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are communicating without a specific beginning Incorrect
or ending point.
are communicating whether they intend to or
not.
Question 23
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"It is difficult, if not impossible, to determine when communication
begins and when it ends" describes which communication principle?
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Question 24
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Communication is an Ongoing Process
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Communication is Irreversable
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Communication is Transactional
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Communication is Inevitable
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Which of the following is accurate regarding the elements of the
communication process?
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The receiver in the person who conveys
thoughts, feelings, and ideas to others.
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The mental interpretation of a message is called
a channel.
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The interference by a factor or force that affects Incorrect
the communication process or situation is called
decoding.
The message contains both verbal and nonverbal Correct
information that the sender wishes to convey to
the receiver.
Question 25
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The pathway used to convey the message between the sender and the
receiver is called
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instant messaging.
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the channel.
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internal dialogue.
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encoding.
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