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CERITIFICATION +THESIS
CERITIFICATION +THESIS

... The present chapter, presents about, back ground of the study, the statement of the problem, research questions, objective of the study, hypothesis of the study, significance of the study, justification of the study, scope of study, conceptual framework and operational definitions of the studied var ...
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... Vice President, Gartner Research, Gartner for Marketing Leaders Mike McGuire guides digital marketers on best practices for developing strategies. He specializes in how context, community, location and time — combined with a consumer’s purchase history and purchase intent — are changing the relation ...
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... First, its brand name and association with the Original Oreo being “America’s favorite cookie” and “Milk’s favorite cookie” is a point of difference (Oreo America’s, Oreo Milk’s). People associate Double Stuf Oreos with high quality, consistency, and satisfaction. When a product’s original is voted ...
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... loyalty itself is ill-defined in a commercial context. Most of us have an instinctive feeling for what the human emotion of loyalty is. However, this emotion doesn’t appear to have much to do with our behaviour when shopping, and is certainly not an important or reliable driver of retention. To the ...
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< 1 ... 35 36 37 38 39 40 41 42 43 ... 236 >

Consumer behaviour

Consumer Behaviour is the study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society. It blends elements from psychology, sociology, social anthropology, marketing and economics. It attempts to understand the decision-making processes of buyers, both individually and in groups such as how emotions affect buying behaviour. It studies characteristics of individual consumers such as demographics and behavioural variables in an attempt to understand people's wants. It also tries to assess influences on the consumer from groups such as family, friends, sports, reference groups, and society in general.Customer behavior study is based on consumer buying behavior, with the customer playing the three distinct roles of user, payer and buyer. Research has shown that consumer behavior is difficult to predict, even for experts in the field. Relationship marketing is an influential asset for customer behaviour analysis as it has a keen interest in the re-discovery of the true meaning of marketing through the re-affirmation of the importance of the customer or buyer. A greater importance is also placed on consumer retention, customer relationship management, personalisation, customisation and one-to-one marketing. Social functions can be categorized into social choice and welfare functions.Each method for vote counting is assumed as social function but if Arrow’s possibility theorem is used for a social function, social welfare function is achieved. Some specifications of the social functions are decisiveness, neutrality, anonymity, monotonicity, unanimity, homogeneity and weak and strong Pareto optimality. No social choice function meets these requirements in an ordinal scale simultaneously. The most important characteristic of a social function is identification of the interactive effect of alternatives and creating a logical relation with the ranks. Marketing provides services in order to satisfy customers. With that in mind the productive system is considered from its beginning at the production level, to the end of the cycle, the consumer (Kioumarsi et al., 2009).
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