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Improving the Customer Service Level through efficient
Improving the Customer Service Level through efficient

... The purpose of this thesis was to analyze the current satisfaction level of OLDI’s business-tobusiness retail customer services and improving the level of customer services in the electronics business through efficient business-to-business marketing communication. Therefore the main objective of the ...
Services Mkt
Services Mkt

... extended hours ...
Chapter Three - McGraw Hill Higher Education
Chapter Three - McGraw Hill Higher Education

... Criticisms of advertising are usually conducted via short-term manipulative arguments (saying ads are deceptive, for example) or long-term macro arguments (pointing out social or environmental effects). Whereas our prior discussion of the economic effects of advertising involved the first two princi ...
Email: marketing`s most abused communications tool
Email: marketing`s most abused communications tool

... The permission marketing concept suggests that communications requested by customers have a greater impact and higher response rates than the many unsolicited communications which bombard us each day through print, mail and TV. Seth Godin says that permission-based communications are anticipated, pe ...
marketing efforts aimed at children - Center for Science in the Public
marketing efforts aimed at children - Center for Science in the Public

... the United States and many other countries, as well as at organizations like the American Heart Association and the World Health Organization, that too-frequent consumption of sugar-sweetened beverages has a potent, adverse impact on health. There is particular concern about marketing that affects c ...
MK0420 Marketing Management - Career and Technical Education
MK0420 Marketing Management - Career and Technical Education

... function CM:005 Explain legal considerations in channel management CM:006 Describe ethical considerations in channel management CR:004 Demonstrate a customerservice mindset CR:007 Interpret business policies to customers/clients IM:025 Explain the role of ethics in marketing-information management I ...
Understand what a market Describe types of marketing
Understand what a market Describe types of marketing

... satisfaction to create loyalty to the brand. Marketing Objective The specific medium to long-term targets of the marketing function. Market Share The percentage of the total sales of a market that is held by an individual product or business. Market Size A measure of the total market in terms of eit ...
The Service Marketing Triangle
The Service Marketing Triangle

... 1.2 Problem discussion There are many different voices in academic circles claiming that there is no real need of a separate marketing department anymore20. They want every member in the organization to be part of the marketing-functions21. This does not mean, though, that traditional marketing is ...
Chapter 01 What is Advertising Today?
Chapter 01 What is Advertising Today?

Effectiveness of Advertising Strategies Adopted by
Effectiveness of Advertising Strategies Adopted by

... attain certain missions for undefined period of time. In order to exist in the business for a long period of time, organizations must look for effective and efficient ways of doing business activities to achieve organizational objectives. Kotlcr (2006) argues that due to environmental dynamism and c ...
Read Chapter 3: The Economic, Social, and Regulatory Aspects of
Read Chapter 3: The Economic, Social, and Regulatory Aspects of

CHAPTER ONE HISTORY AND GROWTH OF ADVERTISING
CHAPTER ONE HISTORY AND GROWTH OF ADVERTISING

... number of ads at once. Further, the effectiveness of advertising is measured only over the long run, and not medium or short term. This is perhaps because of the fact that people don't see each & every ad of the product/service rendered by the organization. They only see some of them some of the tim ...
IOSR Journal of Business and Management (IOSR-JBM)
IOSR Journal of Business and Management (IOSR-JBM)

... evaluate the qualities and value of the service or capabilities of the service provider, then reputation, stimulated predominantly through positive WOM, may serve as an important proxy for more detailed evaluation. They continue by stating that those services which are highly intangible, and therefo ...
revising the structural framework for marketing management
revising the structural framework for marketing management

... inertia in redesigning textbooks is mandated by instructors’ resistance to course reorganization rather than their implicit rejection of a core concept. Although dubious assumptions about lazy authors and instructors are required, neither argument can be falsified a priori. In other words, the absen ...
smart tvs: the new age of television and advertising
smart tvs: the new age of television and advertising

... “The slow one now will later be fast, as the present now will later be past” Bob Dylan1 1. Introduction – “Season Premier” Born in the 30’s, television has become over the decades more than a technological apparatus to assault the habits and behaviors of the entire world population. Around it, a mar ...
Marketing management
Marketing management

... other parties, they have to go for a considerable amount of work which require paramount skills on the part of the marketers. Marketing management takes place when one party is more actively seeking an exchange then the other party and also thinks about the means of achieving perceived responses fro ...
Marketing`s Evolution as an Economic Development Strategy
Marketing`s Evolution as an Economic Development Strategy

... direct observations, email, phone interviews and open dialogues. Secondary data is collected via Internet, magazines and newspapers and meeting notes to provide further depth and to elaborate upon the theoretical findings. ...
Measuring consumers` luxury value perception: A cross
Measuring consumers` luxury value perception: A cross

... observed in all cultures (Dawar and Parker 1994; Murdock 1945). Related to the cognitive processes underlying decision making which are not cultural issues, but standardized decision-making paths that differ within, not across cultures (McDonald 1994) – so-called marketing universals are more useful ...
Exchanges in Marketing Systems: The Case of Subsistence
Exchanges in Marketing Systems: The Case of Subsistence

... capabilities of subsistence markets compared with developed markets is critical. For example, Procter & Gamble developed an award-winning water-purifying product aimed at subsistence markets in need of potable water, but the product experienced slow adoption, and Procter & Gamble ultimately repositi ...
Revising the Structural Framework for Marketing
Revising the Structural Framework for Marketing

... textbooks (Gummesson 1999). However, a selective review (à la Armstrong and Schultz 1993) of popular textbooks published in the last two decades (Boyd, Walker, and Larréché 1998; Buell 1984; Capon and Hulbert 2001; Cohen 1991; Cravens, Hills, and Woodruff 1987; Czinkota and Kotabe 2001; Dalrymple an ...
Marketing-2nd-E
Marketing-2nd-E

... Multiple Choice Questions ...
Marketing Integration in Cross-Border Mergers and Acquisitions
Marketing Integration in Cross-Border Mergers and Acquisitions

Small Business Use of Internet Marketing
Small Business Use of Internet Marketing

... participation were that they used Internet marketing, represented different industries, and had fewer than 20 employees. Data came from semi-structured interviews with the small business owners, direct observations of the firms’ online marketing processes and technology, and evaluation of companies’ ...
The Significance of Sponsorship as a Marketing Tool in Sport Events
The Significance of Sponsorship as a Marketing Tool in Sport Events

... For many years sponsorship and sports marketing have been in existence and has now been greatly improved upon. Hardly can organizers of major events expect to receive some funds without expecting to give something back in return. A couple of years ago, sponsorship could be regarded has more charitab ...
Chapter 01 The Evolution of Advertising
Chapter 01 The Evolution of Advertising

... True / False Questions ...
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Social media marketing

Social media marketing is the process of gaining website traffic or attention through social media sites.Social media marketing programs usually center on efforts to create content that attracts attention and encourages readers to share it across their social networks. The resulting electronic word of mouth (eWoM) refers to any statement consumers share via the Internet (e.g., web sites, social networks, instant messages, news feeds) about an event, product, service, brand or company. When the underlying message spreads from user to user and presumably resonates because it appears to come from a trusted, third-party source, as opposed to the brand or company itself, this form of marketing results in earned media rather than paid media.
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