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The fundamentals of standardizing global marketing strategy
The fundamentals of standardizing global marketing strategy

... similar to each other or does it mean similarity in wants and needs, or does it mean similarity in perceptions of brand loyalty and risk perceptions? Clearly, the number of variables that one could use to define consumer homogeneity is vast. Our framework rather than focus on the homogeneity of the ...
Profitable Customer Management
Profitable Customer Management

... Marketing have in some way contributed to my process. However, I would especially like to thank my degree supervisor Professor Christian Grönroos, who has supported me throughout my journey, although my research ideas may not always have corresponded with his views on marketing. Besides providing me ...
MARKETING MIX POLICIES IN FMCG CASE
MARKETING MIX POLICIES IN FMCG CASE

... The major problem and also a negative consequence with the marketing mix and its Four Ps has been their position as the major and in many situations as the only, acceptable marketing paradigm. Relationship marketing must not become such a straitjacket. However, developing enduring customer relations ...
Consumer Behavior and Promotion Strategy
Consumer Behavior and Promotion Strategy

... – What makes it a powerful promotion method? – Certain consumer products are traditionally promoted through personal selling – For other businesses, a form of personal selling by telephone, called telemarketing, has become popular ...
Syllabus - Foster School of Business
Syllabus - Foster School of Business

- Open University of Tanzania Repository
- Open University of Tanzania Repository

... and SIM banking and also maturing financial market coupled with global competition have forced banks to engage into relationship marketing activities so as to improve customer loyalty. The purpose of this research was to examine the effect of relationship marketing tactics on customer loyalty in com ...
Integrated Marketing Communication in Building
Integrated Marketing Communication in Building

... programs to satisfy them are at the heart of successful marketing. Marketing communications are the means by which firms attempt to inform, persuade, and remind consumers directly or indirectly about the existence of a brand. Integrated marketing communication tries to mix and match communication op ...
STRATEGIC MARKETING PLANNING FOR A B2B HIGH-TECH MANUFACTURER
STRATEGIC MARKETING PLANNING FOR A B2B HIGH-TECH MANUFACTURER

... products and presents new market opportunities. In order to be successful in the future, the established players must re-think their value propositions while new players are being attracted to Sector X. (Raspin, 2013). The study organization, Company X, is a B2B technology company, with own R&D, man ...
Marketing: Creating and Capturing Customer Value
Marketing: Creating and Capturing Customer Value

... B) Implementation of the product concept has resulted in continually improving products. C) Customer-driven marketing creates products and services that meet customers' future needs. D) More companies are implementing societal marketing and weighing long-term costs and benefits. E) Through new commu ...
When Brand Marketers Must Deal With Unfavorable
When Brand Marketers Must Deal With Unfavorable

... benefits it delivers. This tack is effective if the marcom message is creative, attention getting, and believable. 3. Leveraging Approach: brand associations can be shaped and equity enhanced by leveraging positive associations already contained in the world of people, places, and “things” that are ...
What Is CRM, Really?
What Is CRM, Really?

... They give you leads, sales, added value services. You give them the same and/or percentages of a sale they help make. Customer #4. If we discover life on other planets or strike up relationships with the animal kingdom, there may be a Customer #5, but for now these four will suffice. The individual ...
Buzz Marketing: Something to talk about
Buzz Marketing: Something to talk about

Hype Cycle - Digital Marketing Depot
Hype Cycle - Digital Marketing Depot

... efficiency and effectiveness, predictive analytics are rapidly gaining the attention of advanced marketers and providers. A focus on measurability of performance feeds increasing demands from business leaders for marketing and advertising to show proof of the business value delivered by the investme ...
Brands have become a major player on modern markets and
Brands have become a major player on modern markets and

... technique and was based on a 500 sample (quote according to number of employees and sector of operation) / quasi-random sampling). The questionnaire contains 15 questions with one checking (one non-existing technique of complex brand equity measurement) and one filtrating among them. The list was co ...
Brand Loyalty - Index Copernicus Journals Master List
Brand Loyalty - Index Copernicus Journals Master List

... a) Even satisfied customers switch brands. The reason may be brand indifference or conviction that another brand equally or even better responds to customer needs. b) Unsatisfied customers may stay loyal because it is their belief there is no better alternative on the market or making the decision r ...
cb2
cb2

... Blackwell, Miniard, and Engel, Consumer Behavior, Ninth Edition, Copyright© 2001 by Harcourt, Inc. ...
PART PART - McGraw
PART PART - McGraw

... Although an organization’s marketing activity focuses on assessing and satisfying consumer needs, countless other people, groups, and forces interact to shape the nature of its activities (Figure 1–3). Foremost is the organization itself, whose mission and objectives determine what business it is in ...
4.5: Relationship between promotional activities and brand loyalty.
4.5: Relationship between promotional activities and brand loyalty.

... Table 6: Income of the respondents per month. ............................................................................ 40 Table 7: Use of coupons. .............................................................................................................. 41 Table 8: Use of Rebates. .......... ...
Future tense: The global CMO - Economist Intelligence Unit
Future tense: The global CMO - Economist Intelligence Unit

... needs of the local market and customer insights. At the same time, budgets must be freed up so that regional directors can make appropriate decisions based on market demands. The connected consumer. Interactive digital media have expanded the sources of information for consumers and businesses, incl ...
Part One Foundations for Services Marketing
Part One Foundations for Services Marketing

... companies and by nonservice companies such as manufacturers and technology companies. For example, IBM and Hewlett-Packard offer information technology consulting services to the marketplace, competing with firms such as EDS and Accenture, which are traditional pure services firms. Other industry ex ...
Marketing: Creating and Capturing Customer Value
Marketing: Creating and Capturing Customer Value

... B) Implementation of the product concept has resulted in continually improving products. C) Customer-driven marketing creates products and services that meet customers' future needs. D) More companies are implementing societal marketing and weighing long-term costs and benefits. E) Through new commu ...
Customer Loyalty Research
Customer Loyalty Research

... 1998). The most frequent technology that is being used is the customer loyalty programs, which is build on a traditional customer database (Pitta, 1998). During the last decades we have seen the customer clubs blooming, the companies have practiced one of marketing’s most popular strategies –if you ...
Chapter 2 Roles of Advertising - Test Bank, Manual Solution
Chapter 2 Roles of Advertising - Test Bank, Manual Solution

... 2) At the same time, they must develop advertising messages that consumers will invite to share their time. D. The use of the term citizen media to describe this situation implies greater control by users of communication rather than by providers. 1) The more specific terms participatory media and u ...
Marketing (MKT)
Marketing (MKT)

... strategies. Topics include data visualization and exploration, marketing models and consultative problem-solving skills. Development of skills such as formulating problems, structuring and prioritizing problems, synthesizing results and communicating intuition from quantitative ...
Getting in with the “In” crowd: how to put CEO’s agenda
Getting in with the “In” crowd: how to put CEO’s agenda

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Customer engagement

Customer engagement (CE) is the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer- or company-led and the medium of engagement can be on or offline.
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