• Study Resource
  • Explore Categories
    • Arts & Humanities
    • Business
    • Engineering & Technology
    • Foreign Language
    • History
    • Math
    • Science
    • Social Science

    Top subcategories

    • Advanced Math
    • Algebra
    • Basic Math
    • Calculus
    • Geometry
    • Linear Algebra
    • Pre-Algebra
    • Pre-Calculus
    • Statistics And Probability
    • Trigonometry
    • other →

    Top subcategories

    • Astronomy
    • Astrophysics
    • Biology
    • Chemistry
    • Earth Science
    • Environmental Science
    • Health Science
    • Physics
    • other →

    Top subcategories

    • Anthropology
    • Law
    • Political Science
    • Psychology
    • Sociology
    • other →

    Top subcategories

    • Accounting
    • Economics
    • Finance
    • Management
    • other →

    Top subcategories

    • Aerospace Engineering
    • Bioengineering
    • Chemical Engineering
    • Civil Engineering
    • Computer Science
    • Electrical Engineering
    • Industrial Engineering
    • Mechanical Engineering
    • Web Design
    • other →

    Top subcategories

    • Architecture
    • Communications
    • English
    • Gender Studies
    • Music
    • Performing Arts
    • Philosophy
    • Religious Studies
    • Writing
    • other →

    Top subcategories

    • Ancient History
    • European History
    • US History
    • World History
    • other →

    Top subcategories

    • Croatian
    • Czech
    • Finnish
    • Greek
    • Hindi
    • Japanese
    • Korean
    • Persian
    • Swedish
    • Turkish
    • other →
 
Profile Documents Logout
Upload
Measuring Marketing Productivity: Current Knowledge and Future
Measuring Marketing Productivity: Current Knowledge and Future

... What We Mean by “Marketing Productivity” We first need to clarify the ways marketing activities build shareholder value. For example, when we talk of marketing “investment,” we must identify the marketing assets in which we invest and understand how the assets contribute to profits in the short run ...
destination loyalty
destination loyalty

... department of the company, to create more effective marketing activities. I have used Scandinavian Airlines as a case company for my thesis, the company’s frequent-flyer program is a great example to study since it is one of the most common marketing strategies used by commercial airlines. ...
BEPS ACTION 10: PROPOSED MODIFICATIONS TO CHAPTER VII
BEPS ACTION 10: PROPOSED MODIFICATIONS TO CHAPTER VII

... In general, no intra-group service should be found for activities undertaken by one group member that merely duplicate a service that another group member is performing for itself, or that is being performed for such other group member by a third party. An exception may be where the duplication of s ...
Free eBook of Get Content. Get Customers
Free eBook of Get Content. Get Customers

... Help them solve their problems by educating them about your industry, about possible solution choices, best practices, and the right questions to ask. Start delivering indispensable information before they ever call you or walk through your front door. Become a trusted content source. In this way, y ...
FrontOffice 2000 pdf spec sheet
FrontOffice 2000 pdf spec sheet

... GoldMine integrates account management, sales force automation, and marketing automation with call center software for service and support desks to deliver a single, centralized solution for all of an organization’s customer-facing operations. GoldMine addresses the customer relationship needs of th ...
Context Marketing Sitecore For Dummies
Context Marketing Sitecore For Dummies

... cross‐promotion of these different games. Oftentimes they even run promotions together, each developer gaining access to the other developer’s target market. The bottom line is that marketers have had to find unique ways to stay in front of these consumers. It’s more important than ever that you kno ...
Day 4_Session 1 - Customer development
Day 4_Session 1 - Customer development

... We believe we have a good feel for our value proposition We need to better understand how we can sell to customers and how to establish these relationships, how partners’ decisions are made – meeting with Sanofi Head of External R&D Keep searching for a business model that will allow us to commercia ...
Motives and Guidance for the Use of Sensory Marketing in
Motives and Guidance for the Use of Sensory Marketing in

... At the end of this thesis, the authors summarise the motives and the different aspects to take into account when implementing sensory atmosphere inside a synthetic model (Figure 20). Four steps are described as well as the potential benefits for the retailers. Key Words : Sensory marketing, Retail, ...
IJRM at 25: Past and Future
IJRM at 25: Past and Future

... nurture the journal. Finally, a vital organization (here EMAC) must support and sustain it. Hence, the success of IJRM relies on both effort and good fortune (e.g., the growth in the field in general). ...
Balancing the Demand Equation:
Balancing the Demand Equation:

... between 1.) focusing on the buyer – i.e., becoming more one-to-one and bottoms-up in our buyer engagement – and 2.) adopting an operations mindset – i.e., shifting to a scalable, process-oriented mindset to deliver the volume of one-to-one buyer interactions and qualified leads required to succeed. ...
E-Mail Attribution Rules
E-Mail Attribution Rules

... So often, I find that catalogs cause search to happen. Two problems: First, catalogers tend to match the search order to a catalog, when in reality, without search, the catalog order doesn’t happen! Second, catalogers need to fully allocate all search expenses (converted & nonconverted clicks) back ...
Store Image and Its Effect on Customer Perception of Retail Stores
Store Image and Its Effect on Customer Perception of Retail Stores

... customer perspective, perceived quality is closely related to brand loyalty, especially when product quality cannot be ascertained beforehand. Perceived quality is an important element for marketing into new regions or when fixing premium prices (Amine, 1996). Product quality is associated with cust ...
Q b D   B A S E D ... T H E   D P T  ...
Q b D B A S E D ... T H E D P T ...

... successful journey to launching a valuable drug product. As discussed earlier, many companies have short-term resource and/or time constraints that prevent them from using the thorough approach that QbD demands. This results in a “pay now or pay later” choice that ultimately ends in development that ...
Investigating the Ichthus (Fish) Christianity Symbol on Perceived
Investigating the Ichthus (Fish) Christianity Symbol on Perceived

... Nor can customers always rely on information from friends, family, or other personal sources when evaluating services possessing these characteristics. Experience attributes also suggest different people may interpret or respond to the same stimuli in different ways based on their own personal expe ...
Journal of Studies
Journal of Studies

... ‘Pravish Rajnam - Journal of Studies’ is a humble effort to come out with an affordable option of a low cost publication journal, at no profit no loss basis, with the objective of helping young and seasoned academicians to show their research and other works to the world at large and also to fulfill ...
Quality
Quality

... • Quality cars, for example, are hand-built and expensive and have interiors of walnut and leather. • Rarity and expense are two of the features of quality in this definition. Quality in this sense is used to convey status and positional advantage, and the ownership of things of quality sets their o ...
an investigation of marketing strategies adopted
an investigation of marketing strategies adopted

... A marketing strategy often integrates an organization's marketing goals, policies, and action sequences into a cohesive whole. The various strands of the strategy , which might include advertising, channel marketing, internet marketing, promotion and public relations can be orchestrated. Many compan ...
Relationship Quality as a Predictor of B2B Customer loyalty
Relationship Quality as a Predictor of B2B Customer loyalty

... services, there is a need to better understand the relationship of perceived quality and customer loyalty in other contexts, such as industrial markets and B2B markets. This need is also emphasized by Boulding et al. (1993), who states that research efforts should be expanded to include industrial s ...
- Open University of Tanzania Repository
- Open University of Tanzania Repository

... (CRDB, NBC and NMB) was chosen. The findings of this research revealed that banks use a variety of relationship marketing tactics/ practices to gain customer loyalty and these include application of service quality dimensions, enhancing their brand name with slick (innovative), promotional campaigns ...
Apn_Id - South Dublin County Council
Apn_Id - South Dublin County Council

... Change of use from retail to restaurant; external furniture to the front within the curtilage of the property at the ground floor unit. Direct Marketing: ...
How Services Evolution is Changing the Nature and Composition of
How Services Evolution is Changing the Nature and Composition of

... The IT channel – the community of services providers, systems integrators, managed services providers (MSPs) and value-added resellers (VARs) – is part of this evolution. As standard hardware and software products commoditize, the “value-add” opportunity declines. Services, either delivered or resol ...
Why study pricing?
Why study pricing?

... Economic Value to the Customer1: customers will pay for a product only if its perceived value outweighs the perceived value of the closest alternative. ...
Bell Ringer Activities
Bell Ringer Activities

... Source: Oelkers (2007), Travel and Tourism Marketing. Mason, OH. Thomson/South-Western. Describe current business trends. Assessing current business trends is important to both business and professional growth. Business owners and entrepreneurs should keep up-to-date through a variety of means. Clas ...
DOWNLOAD PAPER
DOWNLOAD PAPER

... In a market economy, in addition to innovations in products and production processes, there are also innovations in the marketing of products. The development of new marketing tools and methods plays an important role in the evolution of industries. In recent years, for instance, new ways of gatheri ...
Chapter 1 - TaLad 57 / 1
Chapter 1 - TaLad 57 / 1

... responsible for buying and selling goods at a profit to small retailers. What is her market? a. business b. reseller c. wholesale d. consumer e. retail (b; p. 67; Moderate) {AACSB: Reflective Thinking} 11. A company’s marketing environment includes various ________ that are made up of groups that ha ...
< 1 ... 3 4 5 6 7 8 9 10 11 ... 94 >

Services marketing

Services marketing is a sub-field of marketing, which can be split into the two main areas of goods marketing (which includes the marketing of fast moving consumer goods (FMCG) and durables) and services marketing. Services marketing typically refers to both business to consumer (B2C) and business to business (B2B) services, and includes marketing of services such as telecommunications services, financial services, all types of hospitality services, car rental services, air travel, health care services and professional services.Services are (usually) intangible economic activities offered by one party to another. Often time-based, services performed bring about desired results to recipients, objects, or other assets for which purchasers have responsibility. In exchange for money, time, and effort, service customers expect value from access to goods, labor, professional skills, facilities, networks, and systems; but they do not normally take ownership of any of the physical elements involved.There has been a long academic debate on what makes services different from goods. The historical perspective in the late-eighteen and early-nineteenth centuries focused on creation and possession of wealth. Classical economists contended that goods were objects of value over which ownership rights could be established and exchanged. Ownership implied tangible possession of an object that had been acquired through purchase, barter or gift from the producer or previous owner and was legally identifiable as the property of the current owner.More recently, scholars have found that services are different than goods and that there are distinct models to understand the marketing of services to customers. In particular, scholars have developed the concept of service-profit-chain to understand how customers and firms interact with each other in service settings,Adam Smith’s famous book, The Wealth of Nations, published in Great Britain in 1776, distinguished between the outputs of what he termed ""productive"" and ""unproductive"" labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. But unproductive labor, however"" honorable,...useful, or... necessary"" created services that perished at the time of production and therefore didn’t contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term ""immaterial products"" to describe them.
  • studyres.com © 2025
  • DMCA
  • Privacy
  • Terms
  • Report