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... superior value to customers is an ongoing concern of management in many business markets of today. Knowing where value resides from the standpoint of the customer has become critical for suppliers. In this article, the construct of customer-perceived value is first assessed through a literature revi ...
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... Lack of review in Customer Profitability Analysis & B2C Sell-side ecommerce which gives Oracle an advantage in these two areas Both SAP and Oracle considered a “Caution” in the e-marketing space, but SAP product is thought to be best considered for less demanding customer •Market dominance and lot ...
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Yield management

Yield management is a variable pricing strategy, based on understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, perishable resource (such as airline seats or hotel room reservations or advertising inventory). As a specific, inventory-focused branch of revenue management, yield management involves strategic control of inventory to sell it to the right customer at the right time for the right price. This process can result in price discrimination, where a firm charges customers consuming otherwise identical goods or services differing prices for doing so. Yield management is a large revenue generator for several major industries; Robert Crandall, former Chairman and CEO of American Airlines, gave yield management its name and has called it ""the single most important technical development in transportation management since we entered deregulation.""
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