Download DOC - Fundacja Pro Progressio

Press release
01/01/2016
It was a successful year for the outsourcing industry
The Outsourcing Stars 2015 finals
On 28 January in Warsaw there took place a ceremony marking the end of the year in the
outsourcing industry in Poland. The Outsourcing Stars 2015 Gala gathered 300 guests,
including academics, businesspeople and representatives of industry organisations from 15
countries worldwide. Experts gave a summary of this successful year, in which, according to
the Pro Progressio Foundation, the industry's growth reached 18-20%.
The world's leading experts meeting
This event, arranged by the Pro Progressio Foundation, was held under the auspices of the
Ministry of Economy, the Polish Information and Foreign Investment Agency (PAIiIZ) and the
Polish Bank Association. The official part started with a speech by Sławomir Majman, President
of PAIiIZ, who emphasised the great success of the outsourcing industry in Poland in 2015, and
an apparent increased interest among investors in smaller business locations: Rzeszów,
Bydgoszcz and Szczecin. Romek Lubaczewski, a PwC expert, emphasised that the growth in the
sector does not only include new investments in particular regions, but also the development
of already existing shared service centres, which are additionally contributing to the success of
the industry.
Others who took the floor during this ceremony were foreign guests such as Stephan Fricke,
President of the German Outsourcing Association. His speech concerned German investments
in Poland attracted by high-quality services provided in the country. Marko Kovacevic, Member
of the Board of IAOP, presented the activities of the greatest outsourcing organisation in the
world, made up of over 120 members. Stepan Veselovskyi, President of the Lviv IT Cluster,
spoke about advantages of Polish and Ukrainian cooperation in ITO services, emphasising its
value for both countries. India, the world's outsourcing capital, represented by D. K. Sareen,
Managing Director of ESC, a leading organisation promoting the export of IT services, and
associating over 2300 IT companies. Wojciech Piotrowicz, representing the academic
community, a lecturer and researcher at the University of Oxford, appealed for greater
cooperation of business and governmental organisations with the academic milieu to promote
Polish outsourcing among world universities.
Industry leaders
The aim of the Outsourcing Stars Gala is not only a summary of the year in this industry. It is
also to award the best and most dynamically developing providers of outsourcing services, and
their related business institutions. The only non-commercial industry competition in Poland
covers 12 categories. The laureates of this year's awards are
Archiving Documents – OEX Archidoc
BPO – Capita
Call/Contact Centre – Transcom
Car Fleet Management – ALD Automotiv
Developer – Skanska
HR / Employee Leasing – Progres Group
HR / Recruitment – Leasing Team Group
IT Contracting – Sii
Accounting / HR / Payroll – Extor
City – Poznań
Sales Force Outsourcing – Sales Group
Real Estate (Real Estate Consulting) – JLL
Industry premières
The Outsourcing Stars 2015 Gala was accompanied by the première of a new Best2Invest
platform module (www.best2invest.org) - One Stop Shop.
One Stop Shop is an innovative system of fast data analysis and developing a short list of
locations for investments and business partners to be chosen from. The system automatically
compares key parameters related to establishing businesses in Poland such as the availability
of qualified employees, office area, competitive environment, investment services, and
presents the results in the form of a report. For the first time, during the Gala, the annual
report of the Pro Progressio Foundation concerning the outsourcing industry in Poland was
released. “This is the first summary of this kind. It covers an annual summary of situations in
particular outsourcing fields, an outline of the prominent experts in the industry, and business
profiles of service providers. In addition, the document contains descriptions of the locations
recommended for the development of the business service sector,” said Wiktor Doktór,
President of the Pro Progressio Foundation.