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City and County of San Francisco
Department of Telecommunications
and Information Systems
SFGov Web Team
Web Update Submittal Guidelines,
Version 1 (DRAFT)
Date of Release
Prepared By:
SFGov Web Team
www.sfgov.org/web/
[email protected]
875 Stevenson Street, Fifth Floor
San Francisco, CA 94103
Web Services and Guidelines
Table of Contents
1.1.
HOW TO REQUEST CONTENT MANAGEMENT OR WEB SITE MAINTENANCE
SFGov Web Team © 2002
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Web Services and Guidelines
1.1.
HOW TO REQUEST CONTENT MANAGEMENT OR WEB SITE MAINTENANCE
To submit a request to update content on a City organization web site, please
send an email to [email protected]. To expedite the update process,
please include the following information in the update request email:

In the subject line, state which City organization the update is
for

In the body of the email, state clearly what section the
updates are for giving the exact URL (web address) whenever
possible

If you are attaching files, list the name of each file and a
description. We currently support the following software and
file types:
Supported Software Programs 1and File Formats
SUPPORTED OFFICE PRODUCTIVITY SOFTWARE PROGRAMS
YES
NO
MS Word 2000
MS Excel 2000
MS PowerPoint 2000
SUPPORTED DESKTOP PUBLISHING SOFTWARE PROGRAMS
YES
NO
YES
NO
YES
NO
YES
NO
YES
NO
Quark Express 4.0
PageMaker 6.5
Adobe Acrobat 5.0
SUPPORTED GRAPHICS PROGRAMS
Adobe PhotoShop 6.0
Corel Draw 9.0
Macromedia Fireworks 4.0
Macromedia DreamWeaver 4.0
SUPPORTED WYSIWYG WEB DEVELOPMENT SOFTWARE PROGRAMS
Macromedia Dreamweaver
MS FrontPage
SUPPORTED WEB PAGE FILE FORMATS
.htm, .html
SUPPORTED GRAPHIC FILE FORMATS
.gif, .jpg, .bmp, .png, .eps, .tiff, .wmf
Adobe Photoshop 6.0 (.psd)
Corel Draw 9.0 (.cdr)
Macromedia Fireworks 4.0 (.png)
Adobe Illustrator (.ai)
SFGov Web Team © 2002
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Web Services and Guidelines
SUPPORTED DOWNLOADABLE FILE FORMATS2
YES
NO
Rich Text Format (.rtf)
Portable Document Format (.pdf)
MS Word Documents (.doc)
MS Excel (.xls)
Plain Text Documents (.txt)
ZIP Data Compression Format (.zip)
We support earlier versions, however, if you are using later versions of this software, please use “save as” to save files to be compatible with these
versions.
2
Supported only when it is not feasible to present in “.htm” or “.html”.
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WORD PROCESSING GUIDELINES
When you use a word processor to prepare documents that will later be
posted on the web, you should avoid using techniques that do not translate
properly into HTML (the language of the web). To ensure that your
converted documents resemble the originals as close as possible, please
follow the guidelines listed below.
Spacing
Do not use the tab key or multiple spaces to center or position text on a line.
Instead, use your word processor’s Center or Align Right feature.
Line breaks
Do not use the Enter key to force a line within a paragraph to move to the
next line. Instead, keep typing and let your software wrap the lines
automatically. Do not use Shift-Enter or Space-Enter either.
Paragraph breaks
To end a paragraph and begin a new one, press Enter. To end a line within a
paragraph, press Shift-Enter. The two will look identical in your word
processed document, but when translated into HTML any lines you pressed
Enter after will have an extra blank line following them. If you use the ShiftEnter combination, they will not have an extra blank line. Shift-Enter is
useful for centered headings, where you want each line to follow the other
with no blank lines separating them.
Indenting
Do not change the margins to create indents. Instead, use the Increase Indent
feature.
Columns
Do not use tabs or spaces to create two or more columns. Instead, use a table.
This will permit you to use word wrap within each column, and the layout
will be translated correctly into HTML. Tabs and multiple spaces cannot be
translated.
SFGov Web Team © 2002
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Web Services and Guidelines
Text boxes
Do not use text boxes because the text will be lost upon conversion into
HTML. Instead, type the text in a table and use borders.
Bullets and automatic numbering
Do not use both manual and automatic numbering or bulleting in the same
document. Instead, use either the word processor’s Bullets feature for the
entire document, or type in all the numbers manually.
Repeating headings (titles, page numbers)
Do not type items that you want to appear on each page, such as titles and
page numbers, in the body of the document, because they will show up in the
middle of the text of the web page. Instead, use a header or footer.
Small caps
Do not use the Small Caps font style. Text formatted with small caps will
inconsistently translate into all caps, all lower case or an unattractive
combination of both.
Bullets
Do not use WingDings or DingBats to create bullets, because they won’t
translate into HTML. Instead, use your word processor’s automatic bullet
feature.
Check boxes
Do not use WingDings or Dingbats to create a check box, because they won’t
translate into HTML. If you need a check box, please contact the web team
for formatting options.
Hidden text, revision markings, and sticky notes
Remove any hidden text, revision markings, or sticky notes from your
document before you send it to the webmaster. If you don’t, the text will
appear in the document after conversion into HTML.
Landscape orientation
Be aware that the web has a portrait orientation. Any document formatted in
landscape will be converted to portrait. For better results, try to format all
documents to be posted to the web in portrait orientation.
Please alert the web team if you have used footnotes and endnotes in a
document, so they can be preserved.
SFGov Web Team © 2002
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