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FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) CSC ‘IP’ Patient Experience Team Slide Eleven Support to cancer networks Patient Information Made Easy Part II *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) CSC ‘IP’ Patient Experience Team Support to cancer networks Slide Twelve Network Patient Information Protocols Network Patient Information Protocols *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) Slide Thirteen A staged approach Mapping patient information Evaluating patient information and filling gaps Developing and introducing sustainable network-wide protocols Hospital and Primary Care Teams All Stakeholders Network Lead Nurses *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) Slide Fourteen Ensuring that patient information is part of ongoing patient care *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) Slide Fifteen Cancer network structures needed to support patient information delivery local patient information centres cancer network websites CNS groups primary and community care cancer network lead local support groups network patient information managers *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) CSC ‘IP’ Patient Experience Team Slide Sixteen Support to cancer networks Summary Patient Information Protocols Summary Patient Information Protocols *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) CSC ‘IP’ Patient Experience Team Slide Seventeen Support to cancer networks Targeted and tailored support and advice The CSC ‘IP’ national team have visited all cancer networks at least once. In total, over 110 visits have taken place in the past 12 months. The CSC ‘IP’ national team are also in regular contact with cancer networks by e-mail and telephone. Each week, over 60 enquires are received and answered. *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) Slide Eighteen References • Cancer Services Collaborative ‘Improvement Partnership’ www.cancerimprovement.nhs.uk/patientexpe rience • Department of Health (2000) NHS Cancer Plan for England. Department of Health. London. www.dh.gov.uk/PolicyAndGuidance/HealthAn dSocialCareTopics/Cancer/fs/en • National Health Service Executive (2004) Manual of Cancer Services Standards. National Health Service Executive. London. www.dh.gov.uk/PolicyAndGuidance/HealthAn dSocialCareTopics/Cancer/fs/en • Department of Health (2004) Better Information, Better Choices, Better Health. Department of Health. London. www.dh.gov.uk/PublicationsAndStatistics/Pub lications/PublicationsPolicyAndGuidance/Publ icationsPolicyAndGuidanceArticle/fs/en?CON TENT_ID=4098576&chk=hXI1Uf *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc FACET - European Journal of Cancer Care December 2005 Developing patient information: A UK approach (continued) Slide Nineteen References (continued) • The National Audit Office (2005) Tackling Cancer: Improving the Patient Journey. The National Audit Office. London. www.nao.org.uk/publications/nao_reports/chr onindex.asp?type=vfm • National Institute for Clinical Excellence (2004) Improving Supportive and Palliative Care for Adults with Cancer. National Institute for Health and Clinical Excellence. London. www.nice.org.uk/page.aspx?o=110005 *Click on “View”; “Notes Page” for explanatory notes slides available at: www.blackwellpublishing.com/journals/ecc
