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Chapter
4: Computer,
1:
File
Internet,
Virus Web, and E-Mail Basics
Chapter
1: Management,
Computer,
Internet,
Protection,
Web,
and E-Mail
and Backup
Basics
1
Chapter 1 Preview
After this chapter, you should be able to:
– Define the term computer and identify the
components of a personal computer system
– Compare the computing capabilities of the
computer categories
– Describe operating systems
– Evaluate the various ways you can connect a
computer to the Internet and select an ISP
Chapter 1: Computer, Internet, Web, and E-Mail Basics
2
Chapter 1 Preview
After this chapter, you should be able to:
– Describe how Web servers, browsers, URLs,
HTML, and HTTP contribute to the Internet
resource known as the Web
– Describe Internet communications and basic
features
– Demonstrate that you can use a search engine to
locate information on the Web
– Explain how an e-mail system works
Chapter 1: Computer, Internet, Web, and E-Mail Basics
3
Chapter 1 Outline
• Section A
– Computer Basics
• Section B
– Internet Basics
• Section C
– Web Basics
• Section D
– E-Mail Basics
Chapter 1: Computer, Internet, Web, and E-Mail Basics
4
Chapter 1
Computer, Internet, Web, and E-Mail Basics
Section A: Computer Basics
Computer Concepts 8th Edition
Parsons/Oja
What is a computer?
• A computer system includes a computer,
peripheral devices, and software
• Accepts input, processes data, stores data,
and produces output
– Input refers to whatever is sent to a computer
system
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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6
Computer Basics
What is a computer?
• Data refers to the symbols that
represent facts, objects, and ideas
• Processing is the way that a computer
manipulates data
• A computer processes data in a device
called the central processing unit
(CPU)
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 4
7
What is a computer?
• A computer stores data so that it will be
available for processing
• Memory is an area of a computer that
holds data that is waiting to be
processed, stored, or output
• Storage is the area where data can be
left on a permanent basis
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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Computer Basics
What is a computer?
• Computer output is the result
produced by the computer
• An output device displays, prints or
transmits the results of processing
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 5
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What is a computer?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 5
10
Computer Categories
• Before:
– Categorized into three main categories:
• microcomputers
• minicomputers
• mainframe computers
• Today:
– Categorized based on its technology,
function, size, performance, and cost
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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Computer Categories
• Today’s Computer Categories
– Personal computers
– Handheld computers
– Workstations
– Videogame Consoles
– Mainframes
– Supercomputers
– Servers
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 6
12
What is a Personal
Computer?
• Microcomputer designed to meet the
computing needs of an individual
– Desktop computers
– Notebook computers
– Cost starts at $500, but most spend
$1000 to $1200
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 6
13
What is a tablet
computer?
• Portable computing device featuring a
touch-sensitive screen
• Prices range from $1,200 to over
$2,000
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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What is a handheld?
• Designed to be used while you are holding it
• Also called a PDA (Personal Digital Assistant)
– Send and receive e-mail
– Use maps and global positioning
– Maintain expense account, contacts, to-do
lists, memos, etc.
– Make voice calls using cellular service
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 7
15
What is a handheld?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 7
16
What types of computers can be
classified as workstations?
• The term “workstation” has two
meanings
– Powerful desktop models
– Ordinary personal computers
– A computer network is two or more
computers or other devices that are
connected
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 8
17
Is a PlayStation a computer?
• Yes, but typically it has not been
considered a computer category
• Today’s videogame systems
contain microprocessors
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 8
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What’s so special about a
mainframe computer?
• Large and expensive computer
• Capable of passing data simultaneously for
hundreds of thousands of users
• Used by governments and large corporations
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 8
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How powerful is a
supercomputer?
• One of the fastest computers in the
world
– Breaking codes
– Modeling weather systems
– Simulating nuclear explosions
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 8
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What makes a computer a
server?
• A server serves the computers on a
network by supplying them with data
• A client requests data from a server
• Any computer can be a server or a
client
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 9
21
Personal Computer Systems
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 9
22
What’s a personal computer
system?
• A personal computer system
consists of the following:
– System unit
– Display device
– Keyboard
– Mouse
– Hard disk drive
– CD and DVD drives
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 10
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What’s a personal computer
system?
– Floppy disk drive
– Sound card and speakers
– Modem and network cards
– Printer
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 10
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What is a personal computer
system?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 10
25
What is a peripheral device?
• Equipment that might be added to a
computer system to enhance its
functionality
– Printer
– Digital camera
– Scanner
– Joystick
– Graphics tablet
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 11
26
Data, Information, and Files
• Data - symbols that represent people,
events, things and ideas
• Information - data that is presented in
a format people can understand and
use
• Computers store data in digital format
as a series of 1s and 0s.
– Each 1 or 0 is called a bit
– Eight bits is called a byte
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 11
27
What is a file?
• A named collection of data that exists on a
storage medium
• A data file contains data such as the text for a
document
• An executable file contains the programs or
instructions that tell a computer how to perform
a specific task
• A filename extension indicates a file’s contents
– EXE
– GIF
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 11
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What is application
software?
• A set of computer programs that helps
a person carry out a task
– Create, edit, and print documents
– Manage money accounts
– Create and edit home movies
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 12
29
What are the most popular
operating systems?
• Microsoft Windows
– Windows XP
– Windows Mobile
•
•
•
•
Palm OS
Mac OS
Linux
Unix
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 12
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How does an operating
system affect compatibility?
• Two of the factors that influence compatibility
and define a computer’s platform are the
microprocessor and the operating system
– PCs are based on the design of the IBM
PC
– Macs are based on a proprietary design
for a personal computer called the
Macintosh
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 13
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Chapter 1
Computer, Internet, Web, and E-Mail Basics
Section B: Internet Basics
Computer Concepts 8th Edition
Parsons/Oja
How does the Internet work?
• The Internet is a collection of networks
that are linked together to exchange
data and distribute processing tasks
• The main routes are referred to as the
Internet backbone
• Communication between all of the
different devices on the Internet is
made possible by TCP/IP
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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What kind of resources are
available on the Internet?
• Web Sites – various locations in cyberspace
that correspond to a corporation, a store, a
magazine, and more
• Search engines – help catalog a huge
portion of the data stored on Web sites
• Downloads and uploads
• P2P – peer-to-peer
– Popular music and file exchange Web sites
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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What kind of resources are
available on the Internet?
• E-mail – electronic messages
– Mailing list server
• Bulletin boards – discussion groups
– Usenet
– Newsgroups
• Blogs – refers to a personal journal
posted on the Web
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 17
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What kind of resources are
available on the Internet?
• Chat groups and instant messaging
– interaction between users in real time
• Internet telephony – telephone-style
conversations to travel over the
Internet
• E-commerce – online activities such
as banking and shopping
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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What kind of resources are
available on the Internet?
• Broadcasting – multicasting
technology
• Remote access and control –link
two computers together and allow
one to control the other
– Telnet
– SSH
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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What are my options for
Internet connections?
•
•
•
•
•
Existing telephone line
Cable television line
Personal satellite link
Wireless or cell phone service
High-speed telephone services
– ISDN, DSL
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 18
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What are my options for
Internet connections?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 18
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What’s the easiest, cheapest
way to access the Internet?
• Dial-up connection – relatively simple
and inexpensive
• Voiceband modem – converts digital
signals into wave format to go over
telephone lines and then at destination
waves are converted back into digital
• Dial-up top speed is 56 Kbps
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 18
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Does a cable modem provide
a faster Internet connection?
• Requires 2 pieces of equipment
– Network card – connects a personal
computer to a local area network
– Cable modem –changes computer’s
signals into a form that can travel over
cable TV links
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 19
41
Does a cable modem provide
a faster Internet connection?
• Referred to as an always-on
connection
• Top speed is around 1.5 Mbps (25
times faster than dial-up)
• Suitable for most Internet activities,
including real-time video and
teleconferencing
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 19
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What about access provided by a
school or business network?
• Typically schools and business connect
to a local area network that is
connected to the Internet
• These connections are frequently
always-on connections
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 20
43
What other high-speed Internet
access options are available?
• ISDN (Integrated Services Digital
Network) – 64Kbps or 128 Kbps
• DSL (Digital Subscriber Line) –
anywhere from twice as fast to approx.
125 times faster than 56 Kbps
– Comes from phone company, requires
proximity to a switching station
• DSS (Digital Satellite Service) – 500
Kbps
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 20
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Internet Service Providers
What’s an ISP?
• A company that provides Internet
access to businesses, organizations,
and individuals
– An ISP that offers dial-up connections, for
example, maintains a bank of modems
– AOL, Earthlink
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 20
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How do I choose an ISP?
•
•
•
•
•
•
•
Geographical coverage
Type of service
Quality of service
Cost of monthly service
Cost of equipment and installation
Extra services
Customer service
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 21
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User ID’s and Passwords
• A user ID becomes a person’s unique
identifier
• A password is a different series of
characters that verifies your identity
• Some computers are case-sensitive;
they differentiate between upper and
lower case letters
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 22
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How do I choose a secure
password?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 23
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Chapter 1
Computer, Internet, Web, and E-Mail Basics
Section C: Web Basics
Computer Concepts 8th Edition
Parsons/Oja
The World Wide Web
• The Web is a collection of files that can be
linked and accessed using HTTP
• HTTP (Hypertext Transfer Protocol) - the
protocol that allows Web browsers to
communicate with Web servers
• Many of these files produce documents
called Web pages
• Web site - location on a computer
somewhere on the Internet that stores a
collection of Web pages
– http://www.yahoo.com
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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What is the Web?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 26
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What is the Web?
• Web server - computer with special
software for transmitting Web pages over the
Internet
• Home page - identifies the site and contains
links to other pages at the site
• Web sites are composed of a series of Web
pages
Chapter 1: Computer, Internet, Web, and E-Mail Basics
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What is the Web?
• URL (Uniform Resource Locator) - an
Internet address of a document on a
computer
– Begins with http://
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 27
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What is a browser?
• Web browsers are software programs
that run on your computer and help you
access Web pages
– Internet Explorer
– Netscape
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 28
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Exactly what does a browser
do?
• Fetches and displays Web pages
• The server sends your computer data
that’s stored
• The data consists of information that
you want to see and HTML tags,
codes that tell your browser how to
display it
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 30
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Exactly what does
a browser do?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 30
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Can I copy and save
information from a Web page?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Pages 30-31
57
What is a search engine?
• Web site that provides a variety of tools
to help you find information
– Helps you locate web pages on certain
topics
– Enter keywords or descriptions
– AltaVista, Google, Yahoo, etc.
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 31
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Search Engines
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 31
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Exactly what is a query?
• Describes information you want to find
• You can enter more than one keyword
• A search operator describes a relationship
between keywords
–
–
–
–
–
AND, OR, and NOT
Quotation marks
NEAR
Wildcards
Field Searches
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 32
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How do I use a topic
directory?
• A topic directory is a list of topics and
subtopics
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 33
61
Chapter 1
Computer, Internet, Web, and E-Mail Basics
Section D: E-Mail Basics
Computer Concepts 8th Edition
Parsons/Oja
Who can use e-mail?
• Any person with an e-mail account
• An e-mail account provides the rights
to a storage area or “mailbox”
• Each mailbox has a unique address
– [email protected]
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 36
63
Exactly what is an e-mail
message?
• A document that is composed on a
computer and remains in digital form
so that it can be transmitted to another
computer
• Every message includes:
– A message header
– The body of the message
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 36
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What can I do with
basic e-mail?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 36
65
How does forwarding work?
• After you receive a message, you can
pass it on to other people
• The original message is copied and
then you can enter the address of the
person to receive the message, and
even add a note about why you are
passing it along
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 37
66
What’s an e-mail attachment?
• File that travels with a message to the
recipient
• MIME provides a way of disguising the
file as plain ASCII text that can travel
over the Internet
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 37
67
Is e-mail different than other
types of communication?
• Netiquette is online jargon for “Internet etiquette
• Series of customs or guidelines for maintaining
civilized and effective communications on-line
Put a meaningful title on the subject
line
Use uppercase and lowercase letters
Check spelling
Be careful what you send
Be polite
Be concise
Be cautious with sarcasm and humor
Use smileys cautiously : - )
Use the Bcc function for group
mailings
Don’t send replies to “all recipients”
Don’t send huge attachments
Explain all attachments
Stay alert for viruses
Notify recipients of viruses
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Pages 38-39
68
What is all this junk in my
mailbox?
• Spam is unwanted electronic junk mail
that arrives in your online mailbox
• Globally, spam accounts for about 75%
of all e-mail messages
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 40
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E-mail Technology: What is
an e-mail system?
• The equipment and software that carries and
manipulates e-mail messages
• E-mail servers sort, store, and route email
• Store-and-forward technology – a
communications method in which data that
cannot be sent directly to its destination will be
temporarily stored until transmission is possible
– POP
– IMAP
– Web-based e-mail
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 40
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How do I use
Web-based e-mail?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 41
71
How do POP and IMAP work?
• Your ISP will offer POP or IMAP
• POP server – a computer that stores
your incoming messages until they can
be transferred to your hard disk
• Using POP requires e-mail client
software
• Outgoing mail is routed by an SMTP
server
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 41
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How do POP and SMTP work?
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 41
73
Is POP mail better than Webbased e-mail?
• Requires e-mail client software
• Transfers e-mail to your computer
• Consider the following when deciding:
– Control
– Security
– Travel
Chapter 1: Computer, Internet, Web, and E-Mail Basics
Page 42
74
Conclusion
• You should now be able to:
– Define the term computer and identify the
components of a personal computer
system
– Compare the computing capabilities of the
computer categories
– Describe operating systems
– Describe Internet communications and
basic features
– Explain how an e-mail system works
Chapter 1: Computer, Internet, Web, and E-Mail Basics
75