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4th Edition
Psychology
Stephen F. Davis
Emporia State University
Joseph J. Palladino
University of Southern Indiana
PowerPoint Presentation by H. Lynn Bradman
Metropolitan Community College-Omaha
Copyright 2004 - Prentice Hall
15-1
Chapter 15
4th Edition
Social Psychology:
The Individual in
Society
Copyright 2004 - Prentice Hall
15-2
Social Psychology
• Social psychology examines the causes,
types, and consequences of human
interaction.
Copyright 2004 - Prentice Hall
15-3
Social Psychology and Culture
• Cultural differences, such as individualism
(in which the individual's goals are most
important) versus collectivism (in which
group goals are most important), can
influence the results of social
psychological research.
• Researchers need to avoid ethnocentrism
(viewing other cultures as inferior
extensions of their own).
Copyright 2004 - Prentice Hall
15-4
How We View Others
• Impression formation requires an actor
and a perceiver.
• The views of the perceiver, as well as the
appearance and behaviors of the actor,
influence the impression of the actor that
is formed by the perceiver.
Copyright 2004 - Prentice Hall
15-5
How We View Others
• Stereotypes are negative or positive sets
of beliefs about members of particular
groups.
• Stereotypes reduce the amount of
information that must be processed.
• Stereotypes are very resistant to change
because we tend selectively to notice
behaviors that confirm our stereotypes.
Copyright 2004 - Prentice Hall
15-6
How We View Others
• Our treatment of other people is prompted
by our stereotypes
• Prompting often brings forth the very
behaviors that we associate with our
stereotypes of those people.
Copyright 2004 - Prentice Hall
15-7
How We View Others
• Some self-disclosure fosters a positive
impression, but excessive self-disclosure
early in a relationship may result in a
negative first impression.
Copyright 2004 - Prentice Hall
15-8
How We View Others
• The process of attribution involves
deciding why certain events occurred and
why certain people behaved as they did.
• With internal attributions, behavior is seen
as being caused by factors that reside
within a person.
• With external attributions, the causes of
behavior are viewed as residing outside an
individual.
Copyright 2004 - Prentice Hall
15-9
How We View Others
• We are more confident in our attributions
when behaviors are consistent and have
also been witnessed by others.
• The fundamental attribution error occurs
when internal factors are emphasized to
the exclusion of external or situational
factors.
Copyright 2004 - Prentice Hall
15-10
How We View Others
• Perceivers' attributions may be biased
toward internal attributions.
• Actors are biased toward external
attributions, especially when failure is
involved.
Copyright 2004 - Prentice Hall
15-11
How We View Others
• Attitudes are evaluative judgments
(negative, positive, or neutral) that are
formed about people, places, and things.
• Affect, cognition, and behavior are the
three components of an attitude.
• Discrimination consists of behaviors
directed at members of a particular group
that affect them adversely.
Copyright 2004 - Prentice Hall
15-12
How We View Others
• Attitudes can serve ego-defensive,
adjustment, and knowledge functions.
Copyright 2004 - Prentice Hall
15-13
How We View Others
• Attitudes can be
measured by
Likert scales and
evaluation of
observed behaviors.
Copyright 2004 - Prentice Hall
15-14
How We View Others
• Learning (classical and operant
conditioning) and reduction of cognitive
dissonance lead to the formation of
attitudes.
Copyright 2004 - Prentice Hall
15-15
Interpersonal Relationships
• Attraction is the extent to which we like or
dislike other people.
Copyright 2004 - Prentice Hall
15-16
Interpersonal Relationships
• Attraction is
determined by
proximity, affect and
emotions,
reinforcement and
similarity.
Copyright 2004 - Prentice Hall
15-17
Interpersonal Relationships
• Friendship is a form of interpersonal
attraction that involves a set of unwritten
rules.
Copyright 2004 - Prentice Hall
15-18
Interpersonal Relationships
• Passionate love is characterized by strong
emotional reactions, sexual desire, and
fantasies.
• Companionate love is characterized by a
long-term relationship and commitment.
• Several other types of love have been
proposed.
• Sex roles can influence the love
relationship.
Copyright 2004 - Prentice Hall
15-19
Interpersonal Relationships
• Interdependence theory takes into account
the costs and rewards in a relationship.
• Each person develops a comparison level
(CL), or expected outcome, for the
relationship.
Copyright 2004 - Prentice Hall
15-20
Interpersonal Relationships
• Dissatisfaction occurs when the outcomes
of the relationship fall below the CL
• People leave a relationship when the
outcomes fall below their CLs for other
relationships.
Copyright 2004 - Prentice Hall
15-21
Interpersonal Relationships
• Prosocial behavior benefits society or
helps others.
• Altruism occurs when a person helps
others with no thought of reward.
Copyright 2004 - Prentice Hall
15-22
Interpersonal Relationships
• Because it is difficult to prove that no
reward is present when a person behaves
altruistically, the genuineness of this
behavior has been questioned.
Copyright 2004 - Prentice Hall
15-23
Interpersonal Relationships
• The bystander effect
refers to the fact that
people are less likely
to provide assistance
in an emergency
when others are
present than when
they are alone.
Copyright 2004 - Prentice Hall
15-24
Interpersonal Relationships
• The bystander effect is attributable to
potential embarrassment, fear of failure,
and diffusion of responsibility.
Copyright 2004 - Prentice Hall
15-25
Interpersonal Relationships
• Aggression is any behavior that is performed
with the intent of doing harm.
• Hostile aggression occurs when the goal is
specifically to harm another individual.
• Instrumental aggression occurs when someone
hurts another person in the pursuit of another
goal-for example, during a robbery.
• Biological views stress the inherited nature of
aggressive behaviors.
Copyright 2004 - Prentice Hall
15-26
Interpersonal Relationships
• The frustration-aggression hypothesis
predicts that frustration, or being blocked
from attaining a goal, results in
aggression.
• In addition to frustration, the presence of
anger and certain cues may be necessary
for aggression to occur.
Copyright 2004 - Prentice Hall
15-27
Interpersonal Relationships
• Physical and verbal attacks, as well as
adverse environmental conditions, may
also elicit aggressive behavior.
• A high level of general arousal can
facilitate aggressive responding.
Copyright 2004 - Prentice Hall
15-28
Interpersonal Relationships
• Current statistics underestimate the
prevalence of sexual aggression directed
toward women.
• Viewing of pornography is positively
related to sexual aggression.
Copyright 2004 - Prentice Hall
15-29
Interpersonal Relationships
• Many incidents of rape can be classified
as date or acquaintance rape.
• Date rape appears to result from
misperceptions, especially on the part of
men, about the acceptability of sexual
relations in certain situations.
Copyright 2004 - Prentice Hall
15-30
Social Influences on Behavior
• The use of social influence to cause other
people to change their attitudes and
behaviors defines persuasion.
• The expertise, attractiveness, and
trustworthiness of the source of a
message are important determinants of
persuasion.
Copyright 2004 - Prentice Hall
15-31
Social Influences on Behavior
• The most persuasive messages are those
that;
– attract attention,
– draw conclusions (If the audience is passively
involved),
– differ only moderately from the attitudes of the
audience,
– are the last message heard (if action is
required immediately),
– are presented on a one-to-one basis.
Copyright 2004 - Prentice Hall
15-32
Social Influences on Behavior
• Naive audiences that are unaware of the
intent of persuasive messages are more
likely to be influenced by these messages.
• If the audience has previously been
exposed to a mild form of the persuasive
message, persuasion will be more difficult.
Copyright 2004 - Prentice Hall
15-33
Social Influences on Behavior
• The cognitive approach to persuasion
seeks to determine the thought processes
that occur during persuasion.
Copyright 2004 - Prentice Hall
15-34
Social Influences on Behavior
• Obedience is the initiating or changing of
behavior in response to a direct command.
• In cases in which obedience will result in
harm to another person, obedience
increases with proximity to the source of
the commands but decreases with
proximity to the victim.
Copyright 2004 - Prentice Hall
15-35
Social Influences on Behavior
• If the source of the
commands takes
responsibility for any
harm resulting from
obedience to those
commands, the
likelihood of
obedience is high.
Copyright 2004 - Prentice Hall
15-36
Social Influences on Behavior
• Conformity results from indirect pressure
on an individual to change his or her
behaviors and thoughts.
• The authority behind these pressures is
less obvious than in cases of obedience.
Copyright 2004 - Prentice Hall
15-37
Social Influences on Behavior
• Selecting the
matching line seems
simple!
• However, one-third of
Asch’s participants
chose incorrectly to
conform with the
group.
Copyright 2004 - Prentice Hall
15-38
Social Influences on Behavior
• The decisions of a group may be riskier
than those of individuals.
• The risky-shift phenomenon is attributable
to the group polarization effect, in which
the original attitudes of the group's
members are enhanced during group
discussions.
Copyright 2004 - Prentice Hall
15-39
Social Influences on Behavior
• Compliance refers to behavior that is
initiated or changed as a result of a
request.
• The compliance technique known as
reciprocity involves doing something for
someone else to make that person feel
obligated to do something in return.
Copyright 2004 - Prentice Hall
15-40
The Individual and The Social Group
• The presence of other
people increases
arousal, which may
result in enhanced
ability to perform a
desired response.
• This effect is known
as social facilitation.
Copyright 2004 - Prentice Hall
15-41
The Individual and The Social Group
• Social loafing occurs when people working
on a group task that lacks individual
evaluation perform at a lower level than
they would if they worked alone.
Copyright 2004 - Prentice Hall
15-42
The Individual and The Social Group
• When there is no audience and only
coactors are present, deindividuation may
occur.
• Deindividuation is the feeling of being lost
in a crowd; it may lead to uninhibited
behavior that is often unauthorized and
destructive.
Copyright 2004 - Prentice Hall
15-43
The Individual and The Social Group
• Two types of leaders emerge in a group.
• One leader is concerned with the tasks
confronting the group; the other is
concerned with the interpersonal needs of
the group's members.
Copyright 2004 - Prentice Hall
15-44
The Individual and The Social Group
• Brainstorming, or free expression of ideas
by the members of a group, is often not as
effective in solving problems as the
generation of ideas by individuals.
Copyright 2004 - Prentice Hall
15-45
The Individual and The Social Group
• The process of making group decisions
that promote group harmony is known as
groupthink.
• Groupthink may hinder effective solution of
problems.
Copyright 2004 - Prentice Hall
15-46
The Individual and The Social Group
• Prejudice is judging others solely on the
basis of their group membership.
• Stereotypes about the members of certain
groups are an integral part of prejudice.
• Prejudice may be reduced through contact
among members of different groups.
• Such contact is most effective where
status is equal and common goals are
being pursued
Copyright 2004 - Prentice Hall
15-47
The Individual and The Social Group
• Discrimination consists of behaviors
directed at members of a particular group
that affect them adversely.
Copyright 2004 - Prentice Hall
15-48