Download MGMT 371: Week 1 Learning Module A: Ethics and OB

MGMT 371:
Ethics Learning Module
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What are ethics and why do we care
about them?
What influences ethical behavior?
Are ethics culturally bound?
What’s the difference between ethics
and morals?
Do morals vary by gender?
What are the Magnificent Seven? Can
they be taught?
How can we promote an ethical
climate?
WHAT INFLUENCES ETHICAL
BEHAVIOR?
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INFLUENCES:
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Internal
External
Neutralizing/Enhancing factors
MORAL INTELLIGENCE
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“Mental capacity to determine how
human principles should be applied to
our values, goals, actions”
Moral compass
A Model of Ethical Behavior in the Workplace
Cultural Influences
 Family
 Education
 Religion
 Media/entertainment
Organizational Influences
 Ethical codes
 Organizational culture
 Role models
 Perceived pressure for results
 Rewards/punishment system
Political/Legal/
Economic
Influences
Figure A-1
Individual
- Personality
- Values
- Moral
principles
- History of
reinforcement
- Gender
Ethical
behavior
4 UNIVERSAL PRINCIPLES
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2.
3.
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Integrity
Responsibility
Compassion
Forgiveness
Is it nature or nurture?
Do Moral Principles Vary by Gender?
Men and Women tend to view moral
problems and situations differently
Men:
 Justice Perspective
based on the ideal of
reciprocal rights and
driven by rules and
regulations
Women:
 Care Perspective
involves compassion
and an ideal of
attention and
response to need
Do We All View Ethics the Same Way?
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4 CONTRASTING ETHICAL
ORIENTATIONS:
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4.
Consequentialists
Intentionalists
Absolutists
Relativists
THE MAGNIFICENT SEVEN
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Dignity of human life
Autonomy
Honesty
Loyalty
Fairness
Humaneness
Common good
How to create/improve the ethical
climate of an organization:
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Model ethical behavior
Screen pre-hire
Code of ethics that is enforced
Ethics training
Reinforce ethical behavior
Have people and/or systems that deal
with ethics
How to make ethical decisions:
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Transparency: Are you
comfortable with making the
decision public?
Effect: Have you considered all
potential harmful/wrong effects?
Fairness: Would EVERYONE
consider the decision fair?
www.businessballs.com
How are we doing?
Nat’l. Bus. Ethics Survey Results (2005)
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Written codes up 19% since 1994
Ethics training up 32%
Vehicle for ethics advice, info up 15%
since 2000
Vehicle for reporting up 7% since 2003
Discipline for violation of stds. Up 4%
since 2003
Part of employee eval. Down 7%
since 2003
How are we doing?
Nat’l. Bus. Ethics Survey Results (2005)
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Outcomes:
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Little change in observed misconduct
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Willingness to report declined
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2005: 52% ees observed 1; 36%
observed 2 or more
2005: 55% reported; 2003: 65%
reported
Little change in pressure to
compromise stds.
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2005: 10% feel pressure always or fairly
often
How are we doing?
Nat’l. Bus. Ethics Survey Results (2005)
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Formal programs are better
Culture matters!
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Top mgmt modeling is huge
Co-worker influence matters
When employees perceive others
are held accountable, overall
satisfaction increases 32%
Birth of the ethics industry!