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Transcript
The Leader as an Individual
1
“It begins with the natural
feeling that one wants to serve,
to serve first. Then conscious
choice brings one to aspire to
lead….”
Robert Greenleaf
2
Ethics
Ethics is a difficult subject, forcing people
to think about moral issues with elusive
answers.
3
Ethics
Ethics is a difficult subject, forcing people
to think about moral issues with elusive
answers.
There are many ethical problems common
to the workplace – issues of quality,
safety, property, and human relations
!
4
Ethics
Ethics is a difficult subject, forcing people
to think about moral issues with elusive
answers.
There are many ethical problems common
to the workplace – issues of quality,
safety, property, and human relations
It is the task of the leader to
understand and make
judgments on these difficult
subjects!
5
What people want in a Leader
• Integrity -- honesty
• Trust
• Job knowledge
• People skills
6
Personality
The set of unseen
characteristics and
processes that underlie a
relatively stable pattern of
behavior in response to
ideas, objects, and people
in the environment
7
Ex. 4.1
Quiet,
withdrawn,
unassertive
The Big Five Personality
Dimensions
Low
Extroversion
High
Outgoing,
energetic,
gregarious
Warm,
considerate,
good-natured
Aloof, easily
irritated
Low
Agreeableness
High
Impulsive,
carefree
Low
Conscientiousness
High
Moody, tense,
lower selfconfidence
Narrow field
of interests,
likes the triedand-true
Low
Low
Emotional Stability
Openness to Experience
High
High
Responsible,
dependable ,
goal-oriented
Stable,
confident
Imaginative,
curious, open to
new ideas
8
Personality Traits
• Locus of Control
– Defines whether a person places the primary
responsibility for what happens to him or her within
himself/herself or on outside forces
• Authoritarianism
– The belief that power and status differences should
exist in an organization
9
Attitude
• An evaluation (either positive or negative) about
people, events, or things.
• Self-Concept
– The collection of attitudes we have about ourselves;
includes self-esteem and whether a person generally
has a positive or negative feeling about him/herself.
10
Theory X and Theory Y
Theory X: the assumption that
people are basically lazy and not
motivated to work and that they
have a natural tendency to avoid
responsibility
Theory Y: the assumption that
people do not inherently dislike
work and will commit themselves
willingly to work that they care
about
11
Cognitive Style
How a person perceives,
processes, interprets, and
uses information
12
Myers-Briggs Type Indicator
(MBTI)
Personality test that measures
how individuals differ in
gathering and evaluating
information for solving problems
and making decisions
13
Knowing Interpersonal Styles
• Knowing yourself and your teams
Interpersonal style can help you in dealing
with others.
• Remember, there is NO ONE just like anyone
else anywhere in the world.
• Each person is unique in his/her experience,
resulting in perceptions and judgments that
are different from every other person.
•
14
(Exercise 15-1 – p.95)