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Domestic Violence Information System (DVIS) Presented by The Office of the State Attorney Palm Beach County, Florida Michael F. McAuliffe State Attorney What is DVIS? • The Domestic Violence Information System (DVIS) is a centralized repository and source for information about defendants and victims involved in domestic violence. • The purpose of the project is to facilitate more effective interventions for battered women and their children by promoting collaborative involvement by the courts, child protective services, and social services providers. Where DVIS Came From • DVIS grew out of the requirements that were identified from a Violence Against Women Act (VAWA) grant awarded to the State Attorney’s Office. DVIS Project Goals • To create an information system that will share information between agencies. • To protect the safety of people exposed to domestic violence. • To hold offenders accountable for their actions. • To have this system duplicated in the various circuits within Florida. Build it and they will come • Create an application that is far more beneficial to use than to avoid. • Involve Stakeholders in the process. • Create a tool that is useful and easy to use. • “Build it their way.” • Make technology a useful tool. The DVIS Application is • A collaborative project involving law enforcement, criminal justice, social service and private agencies. • A software development project using quality software development standards endorsed by the Software Quality Institute and the IEEE Computer Society. How DVIS Works Case STAC DVIS WebAccess Changes Observed During the Project • Information is available to multiple agencies very quickly. • Business processes are being changed. • New ways of doing things are being recommended. Community Benefits • Improved communication between agencies • More information is available to law enforcement,courts and agencies • Cases are more easily identified by Family Court • Student problems can be better addressed Outreach Strategies • • • • Stakeholder Involvement Provide an Information Platform Develop trust between Stakeholders Maintain open lines of communication between all agencies involved Business Benefits • Business processes have been modified and streamlined • Notification of compliance/non-compliance is instantaneous creating a paradigm shift • Victim confidentiality is maintained through system security and selective access. Business Process Improvements • Eliminate redundant reporting requirements. • Eliminate 116 data entry steps per client per program for the Batters Intervention Programs (BIPS) • Eliminate 38 manual steps per case • Immediate notification of compliance, non compliance, incidents, enrollments. DVIS Business Process Improvement Model for Program Compliance Tracking and Reporting BIP DCF Requirements (Current Process Steps) Completes DCF Form (43 Entries) Enters Enrollment Fax to DCF DCF Receive Fax Enters Information into DCF Database Files Document Multiple manual steps to get information BIP Court Requirements (Current Process Steps) Enters Enrollment Completes Form (23 Entries) Fax to Courts Courts Receive Fax Enters Information into Courts Database Files Document in Case File Multiple manual steps to get information Enters Compliance Completes Form (28 Entries) Fax to Courts Courts Receive Fax Enters Information into Courts Database Files Document in Case File Multiple manual steps to get information Enters Non-Compliance Completes Form (27 Entries) Fax to Courts Courts Receive Fax Enters Information into Courts Database Files Document in Case File Multiple manual steps to get information Enters Status Information Completes Form (23 Entries) Fax to Courts Courts Receive Fax Enters Information into Courts Database Files Document in Case File Multiple manual steps to get information Total Processes 144 5 5 38 5 Multiple manual steps Manual Reports Remember Faxes do get lost requiring re-faxing the information DVIS Database effects on the current process Client/Defendant Information already in the database BIPs enter enrollment, compliance, status report information 33 Information Available to Courts and Agencies on line Courts/Agency Prints Forms Future Electronic Filing to: PBC CJIS Files Documents Compliance Process Tracking Reports Available for view and print on line Edit Date: 2/18/2003 10:14:39 AM Diagram presents a flow chart of the business processes comparing the manual steps compared to using the DVIS database to eliminate a number of steps. Microsoft SQL Server Rev: 0 VAWA-DVIS Compliance Process.vsd Creator: dzinn SAO 15 Process Reduction to BIPs -116 steps per case Process Reduction to Courts -38 steps per case Total Process Improvement -154 steps per case Connecting Information DCF Tallahassee Stakeholders Courts: Criminal Family Juvenile Secu r e Int e rn e Various N t etworks PBC Network DVIS t nterne I e r u Sec et N J C CJNet C JN et DCF Palm Beach County DCF Investigators 37 Law Enforcement Agencies Training • All stakeholders will receive training in DVIS and STAC where applicable. • User Guides will be developed to serve agencies that use DVIS. What do we need to do? • Work closely as a team to meet business needs using the new information model • Review the business rules and processes using the new information model. • Recommend changes and additions to DVIS • Use the system. DVIS Demo Enter DVIS Entering the Application Access only by login – Management by Security Groups Information Encryption – Email Notification – Audit trails Case Screen Snapshot of the case Case Details – Program Compliance – Victim – Charge - PC Case Detail = PC Information SAO intake staff types Probable Cause information into DVIS case Events – Hearings - Incidents Security levels define access to tab functions Relationships Relationships = all of the people related to the case Database holds all children related to the case Program Performance Enrollment, Status Checks, Compliance, Non-Compliance, Comments Drug Test History Drug tests and results - Drug history by the selected case or drug history from all cases. Victim Management Manage victim services and coordinate between agencies Reports Reports are controlled by group security levels. A report can be selected by an approved staff member to obtain summary or detailed information. This eliminates the need for faxing information between agencies. DCF Report • Report prints case details of all cases for a date range PBDS Report • Report groups minors that are related to DV cases by zip code, allowing resource officers to align information to schools DVIS Summary • A system that provides information related to all aspects of the domestic violence case. • Available via the Internet, CJNet, PBCNet. • Instant notification of enrollments, noncompliance, drug test results, and incidents. • Detailed defendant and victim information.