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PR05XX
dmTouch
Commissioning & Service Guide Using a DM
Resource Data Management
UK OFFICE
Resource Data Management Ltd.
80 Johnstone Avenue,
Hillington Industrial Estate,
Glasgow, Scotland, G52 4NZ, UK
+44(0)141 810 2828
[email protected]
US OFFICE
Resource Data Management USA Inc.
100 North 6th Street,
Suite 630B,
Minneapolis, MN 55403, USA
 +1 612 354 3923
 +1 612 208 0922
[email protected]
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Commissioning & Service Guide dmTouch
Table of Contents:
COMMISSIONING DIRECTLY FROM THE DMTOUCH ....................................................................................5
Home screen ......................................................................................................................................................5
Layout ...........................................................................................................................................................6
Interacting With the Touchscreen .................................................................................................................7
Home Button ....................................................................................................................................................8
Graphs..............................................................................................................................................................8
Dynamic Real Time Graphing ......................................................................................................................9
TPI Graphs ...................................................................................................................................................9
Device List Quick view Graphs .................................................................................................................. 10
Reports .......................................................................................................................................................... 10
Alarms ........................................................................................................................................................... 11
Run-On .......................................................................................................................................................... 12
Service & Configuration ................................................................................................................................ 12
Alarms .............................................................................................................................................................. 13
Alarm Summary ............................................................................................................................................ 13
Alarm Index ................................................................................................................................................... 14
Alarm Actions ................................................................................................................................................ 14
Default Actions .............................................................................................................................................. 15
Alarm Times .................................................................................................................................................. 15
Modem Setup ................................................................................................................................................ 16
Mail Server Setup .......................................................................................................................................... 17
Warning Setup .............................................................................................................................................. 17
Accept All Alarms .......................................................................................................................................... 17
Clear Alarm Log ............................................................................................................................................ 17
Send All Alarms............................................................................................................................................. 17
Devices ............................................................................................................................................................ 18
Set Parameters ............................................................................................................................................. 19
Alias............................................................................................................................................................... 19
Names ....................................................................................................................................................... 19
Alarms ....................................................................................................................................................... 20
Items .......................................................................................................................................................... 21
Visibility ...................................................................................................................................................... 22
Network ......................................................................................................................................................... 22
Network Errors........................................................................................................................................... 22
Remove Device ......................................................................................................................................... 23
Remove Network ....................................................................................................................................... 23
Add Device ................................................................................................................................................ 23
Network Scan ............................................................................................................................................ 25
RS485 Adapters ........................................................................................................................................ 25
Wireless Mesh Setup................................................................................................................................. 25
Device Information ........................................................................................................................................ 26
Case Setup ................................................................................................................................................... 26
Split Monitor .................................................................................................................................................. 28
Split Device ................................................................................................................................................... 29
Hide Device ................................................................................................................................................... 30
TDB Editor ..................................................................................................................................................... 31
Plant TDB Upload / Download ...................................................................................................................... 31
Mercury TDB Upload / Download ................................................................................................................. 31
CPT Setup – (Calculated Product Temperature) .......................................................................................... 32
Script Setup ................................................................................................................................................... 32
Mimic Setup .................................................................................................................................................. 33
System ............................................................................................................................................................. 34
Local I/O ........................................................................................................................................................ 35
Input Setup ................................................................................................................................................ 35
Output Setup ............................................................................................................................................. 36
Input / Output Information .......................................................................................................................... 36
Output Test ................................................................................................................................................ 36
Panel Test ................................................................................................................................................. 36
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Commissioning & Service Guide dmTouch
User Setup ................................................................................................................................................. 37
Users List ................................................................................................................................................... 37
Add User .................................................................................................................................................... 38
Remove User............................................................................................................................................. 38
Elevations .................................................................................................................................................. 38
Login Activity ............................................................................................................................................. 38
Site ................................................................................................................................................................ 39
Site Setup .................................................................................................................................................. 39
Save Site Setup ......................................................................................................................................... 41
Restore Site Setup .................................................................................................................................... 41
System Config. .......................................................................................................................................... 41
Add Feature ............................................................................................................................................... 41
Energy ........................................................................................................................................................... 42
Pack Setup ................................................................................................................................................ 42
Case Setup ................................................................................................................................................ 43
Night Blinds ............................................................................................................................................... 44
Condenser TD ........................................................................................................................................... 45
Performance .............................................................................................................................................. 45
Trim Control ............................................................................................................................................... 46
Display Setup ................................................................................................................................................ 48
Information .................................................................................................................................................... 49
System Log ................................................................................................................................................ 49
Software Version ....................................................................................................................................... 49
DHCP Information ..................................................................................................................................... 49
Network Statistics ...................................................................................................................................... 49
Notepad ......................................................................................................................................................... 49
Layout............................................................................................................................................................ 50
Send Layout .............................................................................................................................................. 50
Get Layout ................................................................................................................................................. 50
Remove Layout ......................................................................................................................................... 50
Miscellaneous ............................................................................................................................................... 50
System Restart .......................................................................................................................................... 50
System Dump ............................................................................................................................................ 50
Set Time .................................................................................................................................................... 50
Clear Consoles .......................................................................................................................................... 50
Network Card Setup .................................................................................................................................. 51
3G Dongle Setup ....................................................................................................................................... 51
USB Analogue Modem .............................................................................................................................. 51
Export Log Data......................................................................................................................................... 52
Automatic Export Setup ............................................................................................................................. 52
Delete Type File ........................................................................................................................................ 52
Upgrade Software...................................................................................................................................... 52
Timers .............................................................................................................................................................. 53
GP Timer ................................................................................................................................................... 53
GP Timer Report ....................................................................................................................................... 56
Defrost Timers ........................................................................................................................................... 56
Defrost Report ........................................................................................................................................... 58
Defrost Sources ......................................................................................................................................... 58
Shuttle .............................................................................................................................................................. 58
Shuttle Limits ............................................................................................................................................. 58
Saved Data ................................................................................................................................................ 58
Log ............................................................................................................................................................. 58
Data Manager Interaction with memory a stick ......................................................................................... 59
APPENDIX 1: RELATED PART NUMBERS ................................................................................................... 60
APPENDIX 2: SAVE/RESTORE DMTOUCH CONFIGURATION GUIDE ...................................................... 61
APPENDIX 3: TRIM HEATER CONTROL....................................................................................................... 62
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Commissioning & Service Guide dmTouch
APPENDIX 4: TERMS OF USE ....................................................................................................................... 62
TRADEMARKS ............................................................................................................................................. 62
Disclaimer ..................................................................................................................................................... 62
CHANGE HISTORY ......................................................................................................................................... 62
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Commissioning & Service Guide dmTouch
Commissioning Directly from the dmTouch
For commissioning using a PC refer to the PC Commissioning Guide
dmTouch
CGI version
V2.2.2
V2.2.2
The dmTouch requires an authentication code to a run. This code is entered by RDM and the user should not see this page. However in
some circumstances, this authentication screen may be displayed. If this occurs please contact RDM Technical Support for assistance.
Home screen
The Site ID is displayed at the top of the Home screen
System Status at the bottom of the screen shows the number of
current alarms and the number of controllers on and offline. (This is
periodically updated). If any alarms are active then the alarm count
will be shown in red and when there are no alarms it will show in
green.
Time and date are displayed.
There is a Device Summary chart at the top of the screen to show the
control state status of the controllers.
TPI Summary gives a quick indication of case performance.
On the “Home” screen, a list of devices that are communicating with
the dmTouch are shown.
Click on a controller name to view additional information relating to
that device.
Note: The user can scroll up and down the list of devices by pressing
on the screen and dragging up or down.
From the ‘Home’ screen the following can be accessed: -
Reports
Alarm Log
Service
GP Run-On
Key Legend
Help
If there is a layout present on the dmTouch then
the above buttons will be available to allow a user
to toggle between the Device List and the Layout
screen. The left hand icon will provide the Device
List and the right hand side will provide the Layout
screen
The Key Legend tells the user the kind of network the
devices are logged on to (i.e. IP, Genus) and will also
show if controllers have been split, if it’s a TDB
program, a system created device or if any devices
have been hidden. This feature is mainly used by an
engineer.
By pressing on the help button the user will be shown
the dmTouch user guide.
When navigating around the screen on dmTouch the
following buttons will also become available.
Back – Press to return to the previous page
Home – Press to return to the ‘Home’ screen.
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Commissioning & Service Guide dmTouch
Layout
If a layout diagram has been loaded during commissioning, then a screen similar to below will appear as the home page. Clicking on a
device or bay, will auto zoom to that area.
The layout screen on the right gives an over-view of the site layout. The individual devices are colour coded to show their respective
states.
Colours defining device states are: 




Red
Blue
Yellow
Green
Orange
Alarm
Normal
Defrost
Case Off
Alarm Inhibit
The user can also create their own images using the RDM Layout Editor 2 program that can be displayed on the dmTouch layout screen.
Below is an example of image created for an air handling unit. Contact Technical Support for further information on Layout Editor 2.
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Commissioning & Service Guide dmTouch
Interacting With the Touchscreen
The dmTouch display has no physical buttons or switches, all user interactions are carried out by pressing areas on the touchscreen
similar to a mobile phone or tablet PC. The touchscreen should be operated using your finger and care should be taken not to apply
excessive force as it could lead to damage. The dmTouch utilises a capacitive display technology and therefore objects such as pen nibs
or screwdriver tips will not operate the display. Either a finger or a dedicated tool, such as a capacitive stylus pen, should be used when
interacting with the dmTouch to provide the correct operation.
Each press of the display is accompanied by a click from the sounder. On some pages where lines of text are shown, such as the
parameter list, the user can scroll down the page by running their finger from the bottom to the top of the list in the same manner as with
a touchscreen enabled mobile telephone. During this motion the user’s finger should remain in contact with the touch screen.
Navigation Buttons
Next – Touch to view the ‘Next’ device
Graph - Touch to browse to the ‘Graph’ screen, here historical data can be viewed in a graphical format.
Set – The user will be prompted for credentials, once entered a device(s) parameters can be viewed and set.
Efficiency Graph – if configured in the ‘Energy’ section, a graph of the cabinet’s valve performance will be shown.
Inhibit – Allows the user to place devices into Inhibit and thus prevent alarms for the duration selected.
Previous – Touch to view the ‘Previous’ device
Settings – Touch to view a devices parameter settings. Note this is ‘read only’ .
Alarms – Current and previous alarms
Manual Defrost – Initiates a defrost for the device selected. Note device dependent.
Manual Override - Allows a user to override key functions on HVAC and BMS equipment via a BACnet interface.
COP – Generates a graph of the Coefficient Of Performance for that case.
Note: Icons with the padlock on the top left hand corner will require the user to log in with a user name and password.
When entering information or setting parameters on the dmTouch, a keyboard will be displayed. Depending on the information that the
dmTouch is expecting, it will show one of two layouts. One is numerical and the other is alphabetic. The user can change between the
two by using the ‘ABC’ button on the numerical keyboard and the ‘123’ button on the alphabetic keyboard. Both these buttons can be
found in the bottom left of the keyboard.
See below for pictures of keyboard layouts
Numerical
Alphabetical
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Commissioning & Service Guide dmTouch
Drop Down Menus
For different settings, drop down menus are used for easy
selection of items. Once the setting button has been pressed,
the selection menu will show all available options at the
bottom of the screen. Scrolling up and down through the
menu will allow the user to select the required option.
To the right, it shows what the drop down menu will look like
after pressing the item to be changed.
Home Button
At the top left hand corner of the dmTouch
screen, there is a home button which will allow
you to access this user guide electronically.
Additionally it will allow you to view information
about the panel software and also allow you to
reset the browser.
The menu will retract automatically after a time,
else, press the home button again.
Graphs
When in the device values and setting the user
can press the
data.
button to view historical
In this example probe temperatures for
two devices in the last 24 hours are shown.
The user can change the trace that is required
and the interval time. They can also add devices
to superimpose different traces over the top.
Using the arrows will allow the user to move
forward or back 24 hours.
There is also the option for ‘Absolute’ or
‘Differential’. Absolute shows the values of the
probes and Differential shows the change in
value over the interval time.
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Commissioning & Service Guide dmTouch
Dynamic Real Time Graphing
This feature will display the control values for a device on a
dedicated scrolling graph which will update in real-time. The
dmTouch will select up to the first four "Control values" it
can automatically identify. If it can, it will preferentially select
Air-on, Air-off, Suction and Evaporator temperatures
(Suction & Discharge pressures for pack controllers).
If the dmTouch can identify Alarm High/Low limits or
Over/Under temperature limits, it will draw these as shaded
red bands on the graph.
The user can also temporarily hide certain traces by clicking
on the name of the control value beneath the graph.
The scrolling update will refresh the data every 15
seconds*. The graph is time stamped and the traces are
‘selectable’ by clicking on the names.
Note: If the dmTouch fails to automatically identify any
control values for a given device, then this feature will not
be displayed.
For more details on control value identification, please
consult RDM technical support.
* 15 seconds is the minimum update period and is
dependent on the product and network type in use. For
example the wireless battery probe only updates its
temperature value every 10 minutes, therefore the feature
will update the data every 15secs but the user would only
see values change every 10min.
Note: If there is a device mimic configured and dynamic
graphing is available, then the user can swipe left and right
to navigate between views.
TPI Graphs
From the Device list, the user can press on
the TPI value* to view the trace of the
device’s TPI over the last 7hrs. The graph
will update every 30min. Below the graph it
will show you the device’s set point.
*TPI relates to the Temperature
Performance Indicator and requires to be
both enabled and configured for the
devices.
Note: the update refresh time period is
30min.
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Commissioning & Service Guide dmTouch
Device List Quick view Graphs
From the Device list, the user can press on
the Device’s current value to view the trace
of the Control Value over the last 7hrs.
Note: the update refresh time period is
30min.
Reports
From the ‘Home’ screen pressing on the ‘Reports’ button provides
the screen on the right.
This screen allows the user to view reports relating to devices on the
dmTouch. The following options are available:Report Type – Select which type of report to view.
Select period – Define a time period from the past 24 hours, week, 2
weeks or month. It is also possible to generate reports from a
specific period.
Note: Some reports will give an option to have the report only gather
data for out of hours only.
Normal Hours, enter the operating hours of the DM. For example
site opening hours which means out of hours reporting consists of
data obtained from the out of hours time period e.g. when the site is
closed.
When pressing on the ‘Report Type’ it is possible to structure reports
with information regarding:










List of alarms
Graph of alarms by device
Count of alarms by device
Graph of alarms by alarm
Count of alarms by alarm
Graph of OT alarms by device
Count of OT alarms by device
Graph of offline alarms by device
Count of offline alarms by device
Night blinds report
As shown in this example the number of alarms generated in the
past 24 hours by each controller is highlighted.
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Alarms
From the “Home” screen press “Alarm”. This result’s with the page shown
opposite.
Here, the current alarms are shown with the serial number of the alarm,
the device that generated the alarm, the reason the alarm occurred and
the time and date the alarm was generated.
By pressing on the filter at the top, the user can view All, Current or Old
alarms.
By pressing on the serial number the user can see what action has been
taken against this alarm. And by pressing on the controller name they will
be taken to the current values of the device
Alarm Comments
Firstly ensure the “Allow alarm comments” feature is enabled under the Site Setup page. Navigate to the Alarm Log from the Home
Page. Now select the alarm you wish to add a comment against by pressing on the hyperlink. The screen below will then be shown. By
pressing on ‘Add Comment’ the user will be asked to login.
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Commissioning & Service Guide dmTouch
Run-On
When pressing “Gp Run-On” the user can view GP Timer Channel RunOn states.
Note: Run-on will not be shown if no GP Timer Channels have been set
to allow a Run-on.
Run-on enables the user to turn on a GP Timer channel that is off for a
given period of time or to extend the on cycle of a channel for a given
duration.
Channel refers to the specific GP timer channel.
Description displays the GP timer channel name.
Status shows the current state of a GP timer channel.
Duration (mins) is how long the channel will run on for.
Finish displays the time that the run on will finish once it has been set.
Pressing Set on a GP timer channel shows the opposite screen.
Here the user can enter a period of time to turn a channel on for or
extend its current schedule.
Press set and the dmTouch will say it has been initiated the run on
Clear will remove a run-on for that channel.
Service & Configuration
From the “Home” screen, press the Service key: The user will be prompted to enter either a user name & password OR a pin number. This depends on the option chosen in site setup.
On entering the service screen, a menu list will be shown. First on that menu will be ’Alarms’.
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Alarms
Access the Alarms configuration by pressing ‘Alarms’ on the
service menu.
The Alarm Menu has the following options: 










Alarm Summery
Alarm Index
Alarm Actions
Default Actions
Alarm Times
Modem Setup
Mail Server Setup
Warning Setup
Accept All Alarms
Clear Alarm Log
Send All Alarms
Alarm Summary
The alarm summary screen will show individual alarm actions for
each alarm within the controller selected.
Please see the following pages to show how to set up alarm
indexes for logged on devices.
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Alarm Index
Alarm indexes are used to assign alarm actions to different alarms.
All alarms from controllers will have an alarm index number
associated with them. To find out what the index is for the alarm
types, consult the controller user guide.
Individual controllers can be selected by pressing on the box on the
left hand side. Alternatively, several or all controllers can be
selected.
Once the controllers have been selected, using the table at the
bottom of the page, the user can select the Action to assign against
the Index number. Once configured, press ‘Set’ at the bottom of the
screen.
The device System will appear under the Alarm Indexes page. This
allows for alarms generated by the dmTouch to be assigned actions.
Possible alarms and their index numbers are:









Trim no probe
Disk Warning
Hard Drive Read Only
Blinds Warning
Test Fault
Pack Fail Shutdown
Dial out failed
DHCP Server Detected
Power Fail
3
4
4
5
6
7
8
9
10
The dmTouch fixed inputs have alarm index numbers of: Configured as a probe input: Probe Fault
Probe OT
Probe UT
Configured as a plant input: Plant Fault
6
4
5
3
Alarm Actions
Alarm actions are used to activate various functions when an alarm
occurs. Up to 9 actions and a Fail action can be configured.
Select the Action to change by pressing the drop down menu at the
top of the screen. Then assign the items to that action with either;
--ALL
Day
Night
- Not selected
- All of the time
- Day only
- Night only
Note: Day and Night times can be set using ‘Alarm Times’.
Once configured, select ‘Set Actions’. Alternatively select ‘Reset’ to
return to the previous configuration of that action.
Modem Alarm Test allows the user to generate a test alarm that is
sent to each modem configured for use. There is also a similar
feature available for mail under the Mail Alarm Test button.
The Fail actions are applied to alarms when a dial out failure has
occurred. After a dial out failure subsequent alarms follow their
original alarm actions as well as the Fail actions. This will only occur
if the feature “Signal alarm locally if dial out fails” has been enabled.
When a dial out failure occurs an alarm is generated. This alarm
should be directed to an appropriate action. When a dial out failure
alarm occurs the dmTouch alarm log should be viewed to ensure all
alarms have been acknowledged, as the first alarm that fails to dial
out will not follow the fail actions. Subsequent alarms will follow the
fail actions.
Once the dial out failure has cleared, e.g. a test dial out or an alarm is
successfully dialed out, then alarms will follow their original alarm
actions only.
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Commissioning & Service Guide dmTouch
Factory Default Alarm Actions
The dmTouch, when shipped, will have the following default Alarm actions;
Relay 3
Front Panel
Console
All alarms
All alarms
All alarms
Default Actions
This allows the user to configure the default alarm index to actions.
These actions will be used by controllers as they come online, before
dedicated actions have been assigned.
Note: when replacing a controller or communication module it is
important to check that the controller has the correct Alarm Indexes and
that alarms are being directed to the appropriate Alarm Action. Ensure
the appropriate response occurs when an alarm is generated.
Alarm Times
Alarm times for the Alarm Action table can be set using the following
screen. Different day and night times can be set for each day of the
week.
The user can press on the time that needs to be altered and enter the
new time using the virtual keyboard that will appear.
Note: If In1 and Out1 are configured to 00:00 for a given day of the
week, then weekday configured would be classed as night for the 24
hour period.
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Modem Setup
Select the modem to configure and press enter.
Note: the user can purchase a GSM Modem for the dmTouch. This
enables the dmTouch to be situated in an area that has no external
telephone line or connection to a wide area network. The mobile is
utilised by the dmTouch to send alarms via SMS
Up to 5 numbers can be configured for each of the 6 modems, but
once an alarm has been successfully sent, the other numbers for
that modem are disregarded.
If alarms are required to be sent to 2 or 3 locations, use modem 1
for the first number, modem 2 for the second and modem 3 for the
third.
Enter the telephone number for the alarm recipient.
Enter the modem type: Modem/Email can be selected. Note: SMS
(GSM Modem) must be chosen for the GSM modem.
There is a choice of selecting the alarm to be sent as a text
message to most of the mobile service providers.
Enter the number of retries before the number is disregarded and
moves on to the next number.
Enter the time in minutes between retries.
If send alarm clear is required, select yes.
If URL is selected as type it allows an IP address to be entered
into the dmTouch. Now alarms can be directed to e.g. a server. To
receive alarms via this method would require MaRS software on
the PC receiving the alarms. This would display the incoming
alarms and provide information relating to the type of alarm, what
site generated the alarm etc. Further information can be obtained
from the MaRS user document found on the RDM website.
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Commissioning & Service Guide dmTouch
Mail Server Setup
As shown in the mail server setup, the user can configure the dmTouch to
send alarms to an email address.
Sender Setup
Name:
Address:
Force TLS
Name that is appended to sent alarms
Email address appended to sent alarms.
If Force TLS is "No", then if TLS Authentication fails it
will try Plain Authentication.
If Force TLS is "Yes", it will only try TLS Authentication.
Note: TLS is used for secure connections and may be required to ensure
successful communication with the mail server.
Server Setup
Address:
Port:
Authenticate:
User Name:
Password:
Address of mail server used to send alarms e.g. office
mail server.
Usually port 25.
Some servers require this to send emails.
Enter your server account name here.
Enter your server password here.
Warning Setup
Defrost warnings are to alert the user of successive defrosts that have terminated on time and not on temperature. This is an energy
saving feature which highlights cases which are not performing efficiently or may have a mechanical failure. Enter the number of defrosts
terminating on time before a warning alarm will be generated.
This alarm (Warning: Defrosts term on time) can be directed via alarm indexes and is configurable for each controller on which the
feature is enabled. The default ‘Warning: Defrosts term on time’ index number is ‘6’ and can be changed if required.
Accept All Alarms
This allows the user to accept all outstanding alarms on the dmTouch in one action.
Note, the user account name used to enable this feature will be tagged against all outstanding alarms, therefore this user account will
take responsibility for all alarms accepted.
Clear Alarm Log
Allows the user to clear the entire alarm log, alarm serial numbers are also reset to zero.
Note: this process cannot be reversed once the action has been carried out.
Note: When the alarm log is cleared an alarm is generated to show the alarms have been cleared from the panel.
Send All Alarms
This feature has been added to allow all potential alarms from every device logged on to the dmTouch to be sent to an alarm receiver.
Then, the alarm receiver is ‘aware’ of all possible alarms that can be sent to it and subsequent actions can be set up accordingly. Please
consult RDM for more information.
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Commissioning & Service Guide dmTouch
Devices
Access the Device configuration by pressing ‘Devices’ on the
service menu.
The Device Menu has the following options: 
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Set Parameters
Aliases
Network
Device Info
Case Setup
Split Monitor
Split Device
Hide Device
TDB Editor
Plant TDB Upload/Download
Mercury TDB
CPT Setup
Script Setup
Mimic Setup
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Commissioning & Service Guide dmTouch
Set Parameters
Navigating to the set parameters page, will bring up a list of the
devices logged onto the dmTouch. By selecting the device(s) and
pressing ‘Set Parameters’, the user will be taken to the parameter
listing for the controller(s).
Note: Multiple devices can be changed. When selecting one device,
all other devices that are not the same type will be greyed out
allowing the user to see what other devices can be changed, if
required.
Once changes are made, click on ‘Set Parameters’.
In addition to ‘Set Parameters’, the devices’ ‘locks’ can also be
changed.
The parameter lock feature is used to ‘lock down’ the parameters of
the device. Therefor if any one tries to alter the settings at the
controller, the dmTouch will override them back to the ‘locked’
(stored) settings.
To set the locks only, without changing any parameters, press ‘Set
Locks Only’.
Alias
Names
From the Service menu, follow; Devices – Alias – Names.
Select the device(s) to alias.
Note: Multiple devices can be given the same alias.
Aliases are used to change the name and description of devices to
something more meaningful.
E.g. RDM IP controllers initially log on with a 3 digit number and
description of the type it’s set to. Such as “101” – “Case Controller
(HT)” this can be aliased (renamed) to “RC10-1” – “Produce”
IP devices will show the name as a hyperlink (Coloured blue). By
clicking on this link, the device name can be changed.
Note 1: Genus® device names cannot be aliased.
Note 2: Avoid the use of control characters such as &, %, * etc when
naming devices.
By selecting the device the user can change the alias associated with
the name also. Use the ‘Alias to set’ box at the top of the screen to
enter the desired alias and press ‘Set Alias’.
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Alarms
From the Service menu, follow; Devices - Alias – Alarms.
Select the device you wish to set alarm aliases and press ‘Set Aliases’
Note: Again multiple devices can be changed. When you select one
device all other device that are not the same type will be greyed out
allowing you to see what other controllers you can change, If required.
After selecting the device(s) you will be taken to the screen on the left.
Locate the Alarm Alias line you want to change and key in the new text.
And press ‘Set Alarm Aliases’
Note: This also allows you to set the ‘Type Alias’ for the device. This is
related to the alarm index screen. Whatever number you change the
‘Type Alias’ to will now be linked into the index number of the controller
when setting the alarm index and actions up.
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Items
From the Service menu, follow; Devices - Alias – Items.
Select the controller you wish to set the Item aliases for and press ‘Set
Aliases’.
Select the Item you wish to alias and delete the current Item Alias text
and key in the desired text.
Note: You can change items for multiple devices at one time as long as
the type of the controller is the same.
Again avoid the use of control characters such as &, %, * etc.
Once you have changed the Item alias, then press Set Item Alias to save
changes.
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Commissioning & Service Guide dmTouch
Visibility
From the Service menu, follow; Devices - Alias – Visibility.
Visibility allows the user to hide inputs, outputs or parameters for a given
device or make them viewable to authorised users only e.g. Site ,
Service or Install level.
Select a device(s) from the list.
Select the item you wish to configure
You can choose from the following:
All - Selected items are viewable all of the time.
Site - Selected items are viewable only when the user is logged in at site
level or above.
Service - Selected items are viewable only when the user is logged in
at Service level or above.
Install
- Selected items are viewable only when the user is logged in
at Install level.
Hide - Selected items are hidden from the user completely and are not
viewable.
Network
Network Errors
From the Service menu, follow; Devices - Network – Network
Errors.
Network errors are now shown for RS485 and IP controllers.
This screen accumulates the errors from the time the DM is
powered on. The screen can be cleared to zero so that new
errors can be observed, by restarting the DM.
Note: Offline and Online errors relate to RS485 controllers only.
Data errors are shown for both IP and RS485 controllers.
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Remove Device
From the Service menu, follow; Devices - Network – Remove Device.
From the Controller list, select the controller you want to remove.
Press ‘Remove Device(s)
The dmTouch will then confirm the device has been removed
Remove Network
An entire network line can be removed rather than removing all the devices on that network line individually. Check the tick-box of the
network(s) to remove and click the “Remove” button. Extreme caution should be exercised when using this feature.
Add Device
From the Service menu, follow; Devices - Network – Add Device
This will take you to the page on the right.
Select the Device Type from the drop down list.
Enter the IP address of the device.
Generally use the range 10.1.2.2 to 10.1.2.79 Check the number you
wish to use has not been allocated.
Enter a 6 Character device name.
Enter an appropriate alias for the device.
Press “Add Device” to complete the process.
Note: Please check the dmTouch System Config to ensure the
appropriate network interface is enabled for the devices you wish to
manually add. For example to logon Modbus® devices the Modbus®
interface must be enabled.
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Commissioning & Service Guide dmTouch
Adding a Modbus® Device
Modbus® devices can be connected to the dmTouch using a USB/RS485 Modbus® Adapter.
This device connects to one of the dmTouch’s USB ports. Each Modbus® adapter has 2 RS485 network lines and each network line
allows up to 32 Modbus® devices per line. The dmTouch currently supports a single USB/RS485 Modbus® adapter (PR0623) only.
Configuration
Select the “Modbus® /Usb Device” from the drop down list.
Name - Enter a six character name.
Alias - Enter an appropriate description.
Type - Select the desired Modbus® device type from the list.
USB Line - Select the network line on which the device is physically
connected.
Modbus® Address - Enter the Modbus® address of the device.
Note: please check the dmTouch System Config to ensure the
appropriate network interface is enabled for the controllers you wish to
manually add. For example to logon Modbus® devices the Modbus®
interface must be enabled.
Note: The RS485 configuration of the Adapter is fixed and uses the
following: Baud rate
Data bits
Parity
Stop Bits
9600
8
No
1
Network 1 activity
PR0623
RS485 Configuration
Pin 1
Pin1 = Screen*
Pin2 = Data A/+
Pin3 = Unused
Pin4 = Data B/-
Network line 1
Pin 4
Pin 1
Network line 2
Pin 4
*Optional dependant on application
Network 2 activity
4MOD Pulse Counter
AcuDC 240
AEM33 Power Monitor
Autometer IC970
Carlo Gavazzi EM21
Carlo Gavazzi EM24-DIN
Carlo Gavazzi WM14
Compact NSX
Countis E13, E23, E33, E43, E53
Cube 350
Dent Powerscout Energy meter
EMM R4h Energy meter
Enviro ENV900
Enviro ENV901
CPC Infrared RLDS Unit 1
TQ4000 (4 Chan)
TQ8000 (24 Chan)
TQ100 (30 Chan)
Polin Bakery Controller
Sabroe Unisab III
Daikin ZEAS Remote Condensing units 11-26
Modbus® Energy Meters
Enviro ENV901-THD
Enviro ENV903-DR-485
Enviro ENV910 Single Phase
Enviro ENV910 Three Phase
Flash D Power Monitor
Flash D Power Monitor (3 Wire )
ICT Energy Meter EI
ICT Energy Meter EI Flex – 1phase
ICT Energy Meter EI Flex – 3phase
IME Nemo 96HD
Integra 1530
Integra Ci3/Ri3 Energy Meter
Janitza UMG 604
Janitza UMG 96S
Other Modbus® Devices
TQ4200 Mk 11 (16 Chan)
TQ4300 (12 Chan)
TQ8000 (16 Chan)
Safety Gas Detection System
Ispeed Inverter Drive
AirBloc SmartElec2
NXL Vacon Inverter Template
Kamstrum Multical 602
Measurlogic DTS
Nautil 910 Energy Meter
Schneider Masterpact NW16 H1
Schneider PM710
Schneider PM750
Shark Energy Meter
SIRIO Energy Meter
Socomec Diris A20
Socomec Diris A40
SPN ILC Energy Meter
VIP396 Energy Meter
VIP396 Energy Meter (IEEE)
TQ4200 Mk II (24 Chan)
TQ4300 (16 Chan)
TQ8000 (8 Chan)
Toshiba FDP3 A/C Interface
RESI Dali Lighting System
Emerson Control Techniques VSD
NSL Vacon Inverter Template
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Commissioning & Service Guide dmTouch
Network Scan
Network scan is a useful tool to detect RS485 devices on the network (for example if a dmTouch is replacing another manufacturer’s
front end system). Using the network scan on each network line, will detect the device’s name and network address (gAdd) and use the
settings in the dmTouch.
From the Service menu, follow; Devices - Network – Network Scan
This will take you to the screen on the left.
Select a network line to scan and press “Start”
The network will be scanned and devices detected will be added to the
“Devices” list.
This operation may take a few minutes, depending on type of network
and size.
RS485 Adapters
A list of currently attached Genus compatible USB RS485 network adapters will be shown along with their network associations. Use this
feature to identify device networks described in the Device Info page or to swap a currently configured adapter for a new adapter.
Wireless Mesh Setup
Service – Devices – Network – Wireless Mesh Setup
Up to 4 wireless mesh base units can be connected to the dmTouch
Ethernet 0 network. This is advantageous should the wireless network be
split across multiple floors in a building.
This will be automatically detected by the dmTouch when units are powered
on.
Shown opposite is the “Wireless Interfaces” page. It shows one wireless
mesh base units, Interface 1, which is configured and operating on the Data
Manger.
Please refer to the Wireless Mesh User documents on the RDM website for
additional information. The software feature “dmTouch Wireless Mesh
Software Enabler” has to be enabled for each base unit you wish to
configure.
You can configure the desired Net ID. Note any wireless mesh device you
wish to log onto the dmTouch via this base unit must have its network
channel switch set to the same Net ID selected for the base unit. No two
base units can have the same Net ID.
Now select an RF Channel. Note using the “Auto” option allows the wireless
mesh base unit to scan the existing site and select an RF Channel not in
use.
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Commissioning & Service Guide dmTouch
Device Information
Device information allows the user to see: 
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Type Number
Software Version
CRC
Bitswitch settings
Network Address
Network ID
Note: If the device is showing in red, then the unit is ‘offline’
and no information will be shown/ updated.
Case Setup
From the Service screen, go to Devices - Case Setup
This will take you to the following screen
Select the case to setup by pressing it.
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Note: When a device is configured for case performance or pack
optimisation then additional values and parameters will be available for these
devices.
When enabled on a device, Case Performance and Valve Performance
appear as an input in a device’s value page. Each has a settable alarm limit
to warn the user should the performance deteriorate to a set level. The
settable range for the parameter is 0 – 10. The default alarm index number,
for both case and valve performance alarms, on a single case controller is 6.
On this screen you will need to configure the following,
Pack - Pack the case is on.
Optimise - Enable on a case by case basis regardless of pack association
Size (kW) – Enter in kW the cooling capacity of the refrigeration cabinet ( for
use with the Load Shedding feature).
Priority - Assign a priority to each case, this can be set from 1 to 10. A value
of 1 is the highest priority and a value of 10 is the lowest priority.
Valve Type - Set the valve type to (Auto, EEV, LLSV or EPR)
Length - Set the case length, for report purposes only.
Check Blinds - Set to use the “Check Night Blind” feature. (This is a feature
that automatically checks for night blind usage.)
Df Warning - Set to enable defrost termination warnings.
DF Limit
Defrost day limit is an energy feature and is configurable for each individual device. It signals an alarm should the
controller perform X number of defrosts per day. The feature observes a devices control state to determine the
number of defrosts. The alarm index number is 6.
CPT Value
Calculated Product Temperature (CPT) available for each device. The CPT is calculated using a mix of the air on/off
probes from a controller in conjunction with a time constant. Note a CPT can be derived from single temperature
probe also. Once enabled a CPT value will appear in the associated Device Values page with settable OT & UT
limits and alarm delay. The OT alarm index number is 8 and the UT alarm index is 9. If the probe(s) used to
calculate the CPT go faulty then a CPT Fault alarm, index number 6, is generated. The Value column from the
Device List will show the CPT and not the Control Temp when CPT is enabled for a device.
The CPT value generated is an estimated value only and may not accurately represent the actual product temperature in the case as it
can be affected by a number of variables such as probe position, refrigeration case characteristics etc. Use the CPT Setup page to
“calibrate” the feature to a specific case and site setup. When the dmTouch is restarted the default value used for the initial CPT is half
way between the UT and OT Alarm limits. The ability to manually reset the CPT value for an individual controller is available in the
controller’s settings page.
When enabling CPT for a given device an additional item “TD Value” will appear in the Device values page. This TD Value is the
temperature difference between the Air On and Air Off probes. There is a high and low alarm limit and each has its own alarm delay.
When the TD rises above the high alarm limit and the delay has expired an alarm will be generated. When the TD drops below the low
limit and the delay has expired then an alarm will be generated. High limit alarm index number is 11 and the low limit number is 12. For
EEV control there is also a Superheat alarm, this feature generates an alarm when the superheat rises above the Superheat High
parameter. When enabled, an additional alarm set point and delay parameter will appear.
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Commissioning & Service Guide dmTouch
Split Monitor
RDM multi-channel monitors; such as the Mercury 6 Monitor, can be split into individual channels. Once the monitor has been split, each
channel takes on the form of an individual controller. After the split, the channels names are identified by the addition of the channel
number after the original monitor name. These names must be aliased in the normal way to create the 6 character device name.
Example: If a Mercury 6 Monitor has been named Mon-06, (note: the device name must not exceed 6 characters) after the split Mon-06
will not be seen on the devices list, instead all active channels of Mon-06 will be shown as: Mon-06.01
Mon-06.02
Mon-06.03
Mon-06.04
Mon-06.05
Mon-06.06
Channel 1
Channel 2
Channel 3
Channel 4
Channel 5
Channel 6
If a channel is off, it will not appear on the devices page.
These devices now function as “virtual” devices, and can be setup and operated like a normal device.
If for some reason the channels are required to be re-combined back to a single device, this can be done by selecting the “stop” button
on the “split monitors” screen. Performing this operation will reset all of the split aliases back to the single monitor defaults.
If a monitor has previously been configured (item aliases, alarm aliases, alarm index numbers etc.) the split monitor function will retain
these values and settings.
Clicking on the Split Monitor icon will result in a page similar to this being displayed: -
Click the Start button on any Monitors that are
available to split. For a device to appear in this list
you must have changed the device name to a six
character name and the device must be one that
the software is set up to split. For example
Mercury Monitor or 48 Channel Data monitor.
After a “split”, to activate an off channel, or
change the channel function, click on the edit
button and select the desired function.
Example of “Edit Monitor” on a 6 channel Mercury
Monitor
Note: On a 48 channel Data Monitor after the
split: defrost channels are not shown as
controllers, but the associations to the probe
channels are retained.
Use the normal set “Parameters” function to
complete the channel set-up.
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Commissioning & Service Guide dmTouch
Split Device
The Split Device feature can be used to split the inputs, outputs and
parameters of one device to create multiple devices. For example a
Pack/Condenser controller can be split so that it appears as two
controllers on the dmTouch’s device list. One controller could have the
inputs, outputs and the parameters for Section 1, the pack control,
with the second controller having the inputs, outputs and parameters
for Sections 2 the condenser control.
To start select a device from the list that you wish to split.
This screen will also show you already devices which have been
configured to be split and lets you view the setup of the device split.
This will also allow you to cancel any existing split devices
Enter characters in the Prefix Box which will make up the first part of
the device(s) name (e.g. CASE).
Enter a maximum of six characters into the suffix field for each item
you wish to group together, to create a new device, when the split
feature is used. For example any item which has a 01 in the suffix
column will be grouped together to create a device. Any item which
has a 02 in the suffix column will be grouped together to create a
device.
Once each item has been assigned a suffix, select “Set Split
Configuration” to begin the device split. You will then be taken to
the Enhance Split screen (As shown on below)
The Suffix column can be filled in automatically by selecting from
the drop down menu, selecting up to the first 6 characters or last 6
characters of the item name.
It can also be filled in manually. So if you have Prefix: CASE and
type 01 in the Suffix for everything to do with Probe 1, Plant 1 etc.
Everything with Suffix 01 will appear on device list as one controller
Note: Do not change any alarm aliases before splitting device.
Alarm alias must be left at default as this may cause further issues
after the device has been split. Alarms should only be re-aliased
after the split is complete.
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Commissioning & Service Guide dmTouch
This screen will allow the user to select and unselect any Input, Outputs
or parameters that are required in the split device.
It will show you the Parent Item from which the device has been
created. You are able to edit the Child Item name (the item which will
appear in the new device).
Scroll to the bottom of the page and press ‘Confirm Split’
Note: Care should be taken if splitting a controller that can have
defrosts.
If a controller is logged on with a 3 digit number say 100 then split
and defrost channels set up for each of the split sections. The main
controller (100) will still get defrosts from channel 10, so the first
section of the split will get defrosts from whatever defrost channel it
is set up on and also defrosts from defrost channel 10
It is best to rename the main controller 100 to something different
that does not have numbers that tie up with defrost channels before
splitting the controller.
It is probably best to rename any controller that is being split from a 3
digit number to something that is not affected by the defrost timer. So
there is no chance of it being affected by the defrost timer
Hide Device
From the controller list, press on the box in the ‘Hide’ column to select the
device(s) you want to be hidden.
Any device which is hidden will not appear in the controller device list and it will
not be configurable via the Alarm Indexes page, Device Parameter page and so
forth. The device will still appear under the Device Info page.
This feature is intended for use in conjunction with the Split Device feature.
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Commissioning & Service Guide dmTouch
TDB Editor
The dmTouch has the facility to run the RDM Data Builder. This is a program that allows the user to design and run programs using both
the dmTouch internal I/O and I/O through network devices. Please refer to The Data Builder User Guide for full instructions on how to
use the Data Builder features.
Due to the flexibility of the TDB Editor and the complex control strategies it allows a user to create, RDM recommend that the developer
of the TDB application carry out functionality tests prior to installation to ensure the control strategy designed operates as expected e.g.
all inputs can be read, all outputs activate when operated by the TDB program and so forth.
Press the start, edit, delete or save keys to execute the
command.
Press the hyperlink “Upload PLC File” to bring in a previously
created TDB file.
Before a program can be started, a 6 character “Slave” name
must be entered for the TDB program. This name will be
assigned to the TDB program when it appears in the device list.
Additionally, the priority of the TDB program must be selected,
either; ‘Control’ or ‘Monitor’. When set to ‘monitor’, the
processing time for the plc is reduced. This will aid when
running large plc programs in, for example, older hardware
models of Data Managers.
With the full TDB option a maximum of 16 programs can be
running at any one time and each program can utilise up to
4096 blocks. If the maximum allowable number of blocks is
exceeded then the “Start” button for the program will be greyed
out until the number of blocks used is reduced below 4096.
When creating a TDB program anything placed onto the TDB
canvas would constitute a block, for example static text, a
setting block, a mathematical block, the interconnecting lines
between one block and another etc.
Plant TDB Upload / Download
Use this feature to upload or download a TDB file to a Plant or Intuitive TDB controller from a connected compatible USB storage device.
The user will be presented with a screen that will allow them to Send or Get the desired file. The user must enter the user name and
password for the TDB controller in question. By pressing on ‘Send’ the user will then have to select the file to send to the TDB controller.
By pressing ‘Choose File’ the dmTouch will display the files on the connected USB device. The user will then select the file to highlight it,
press on the green tick and then press ‘Upload’. The dmTouch will then display ‘Done plant file uploaded’ and return to the Plant/Intuitive
TDB controller list.
To get the file, the user will press ‘Get’. The dmTouch will then upload the file to the connected USB device and display ‘Plant download
complete’ and also display what the file has been saved as and the size of the file.
Note if a Plant or Intuitive TDB controller has been split it will not appear in this screen. The split would have to be cancelled for the
controller to appear in the list
Mercury TDB Upload / Download
This feature allows the user to upload or download a TDB file to a Mercury Intuitive TDB controller from a connected compatible USB
storage device.
The procedure is the same as used in the Plant TDB Upload / Download feature. Please see above.
If a controller has been split it will not appear in this screen. The split would have to be cancelled for the controller to appear in the list
Note: For the plc to be sent to the Mercury controller via the dmTouch, the program must be in the binary (.btdb) format.
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Commissioning & Service Guide dmTouch
CPT Setup – (Calculated Product Temperature)
From the Service Tab select: Service – Devices – CPT Setup
Allows the user to configure and adjust the factors used to calculate the various CPT product options.
Name
product type.
Enter a description for the desired CPT
Weighting
Percentage of the Air-On temperature that
is used to calculate the CPT. The remaining percentage will be
Air-Off temperature. Example, a weighting of 30% would result
in CPT = 30% Air-on + 70% Air-off.
Constant
The value used in the CPT calculation to
generate CPT’s for varying product types such as Meat, Fish,
Dairy etc.*
OT/UT Value
The Over Temperature or Under
Temperature alarm limit assigned to a CPT product. Note an
OT or UT alarm event can be triggered from either the CPT
value or the Air On probe or the Air Off probe temperature.
Setting the limit to 99 or -99 will disable the alarm for that
temperature source.
OT/UT Critical
CPT alarms which are set as non-critical
generate alarms with the text “Non Critical” in the alarm
message.
Delay
The alarm delay applied to an OT and UT
alarm for a given CPT product.
*For further information on CPT please contact RDM Technical
Support. The sample screen shot above shows the factory
default settings.
Valve Open Too Much
This feature below is enabled when a CPT is assigned to a controller and a valve state is available from the controller. In the parameters
for the warning there is an open count and open length. If the valve is constantly open for the open length for the count number of times
in 24 hour period, then a ‘valve open too much alarm’ will be generated.
Example: If the valve is continuously open for 3 hours, 3 times in the last 24 hours then an alarm will be generated. Similarly, if the valve
is continuously open for 9 hours in one period an alarm will also be generated as this counts as 3 x 3 hour periods.
Script Setup
Allows the user to assign selected scripts to devices, please contact RDM Technical for more information.
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Commissioning & Service Guide dmTouch
Mimic Setup
You can setup mimic diagrams on the
dmTouch that will show a simulation of how
the case is performing.
There are four that can be configured and
shown. They are Case, Coldroom, Probe and
Energy Meter.
If they are setup, they will appear at the top of
the page when checking the device values.
These are used show a quick overview of how
the device is performing. The user will be able
to see over/under temperature alarm setpoint
and what the current value is.
Coldroom
Case
Probe
Energy Meter
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System
Access the System configuration by pressing ‘System’ on the
service menu.
The System Menu has the following options: 
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
Local I//O
User Setup
Site
Energy
Information
Layout
Miscellaneous
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Commissioning & Service Guide dmTouch
Local I/O
Configuration screens will vary according to the mixture of daughter cards fitted. The following sections indicate generally how to set the
input and output devices.
Input Setup
By pressing on ‘Input Setup’ you will see the following screen,
Press on the input number you want to configure and a screen will
come up to allow you to setup that local inputs.
Press on the Input you wish to configure.
If probe is selected it allows for monitoring with over and under
temperature alarms including an alarm delay. A probe input can
also be assigned to another local input configured as a defrost
input. When this defrost input is active alarms are inhibited for the
temperature probe input. Once the defrost input is deactivated
temperatures alarms are enabled once the recovery parameter
expires. An offset can also be added to each input to account for
long cable runs.
Example: If you want to change the probe type, move the cursor to
"Mode" and press enter. A sub menu will be displayed, move the
cursor to the probe you want and press enter.
Choices are: 














Unused
PT1000 Probe
2K Probe
470R Probe
700R Probe
3K Probe
2K25 Probe
100K Probe
5K Probe
6K Probe
10K Probe
10k(2) USA Probe
Defrost
Plant N/C
Plant N/O
Press "Set Input Information" to complete the operation.
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Output Setup
From the Local I/O menu and now press ‘Output Setup’
Press on the output you wish to configure.
Note: Relay 1 – 3 are factory set to Alarm Relay mode.
Enter the Description and use the drop down box to select one
of the options: 
Unused

Alarm Relay

GP Timer Relay
Press "Set Output Information’ to complete the operation.
Input / Output Information
This page will show a list of either the inputs or outputs on the dmTouch. It will show the built-in inputs/outputs or expansion board
input/outputs and offer details of them. Details will include the type they are setup as, along with corresponding values.
Output Test
This option will let you test the output and the panel.
Pressing on Test: Outputs will let you toggles the four relays.
Note: On selecting Test: Outputs the user is prompted with a
warning message.
Panel Test
Pressing on Test: Panel lets you test the
backlight, Red LED, Green Led, Sounder and
recalibrate the touch screen.
When the user presses on the recalibrate function
they will be prompted to press on each corner of
the screen and then centre of the screen twice.
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Commissioning & Service Guide dmTouch
User Setup
Users List
If you press on ‘User List’ the following screen will
appear.
If you have install level access this will let you change
a user’s name, access level, password, pin number.
By pressing on the Expiry button the user has the
option to set an expiry date and time. After the date
and time that was entered has elapsed then that
user will no longer be able to use that log in.
Note: An expiry date and time can be set when
creating a new user.
An elevation time can also be set by the user when
pressing the Elevation button. The following screen
will be shown and will allow the user to set the access
level for a predetermined date and time. After that
period has elapsed the user will be set to the original
access level
The current status of a user can be checked in the
Elevations screen.
Please see details below
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From the menu, select ‘Add User’ to see the following
Add User
The Following will then need to be populated;
Users Name:
Password:
Verify Password:
Access Level:
Card Number:
Pin Number:
Persons/ Company Name
Persons/ Company Password
As above
Site / Service / Installer
If there is a swipe system
4 digit pin number
Note 1: Users can add other users at the same level of access or
lower.
Note 2: user levels are: 
Install:
Unlimited access

Service: Limited access

Site:
Site use, accept alarms and view only
If swipe cards are not used, the PIN is required to accept alarms.
If swipe cards are used, press enter at the swipe card line – you will be
prompted to swipe the card. Once the card has been successfully
swiped, the swipe card field displays “Got card”,
Remove User
Pressing on Remove User will give you the
following screen. You select the User(s) you wish
to remove and press the Remove User(s) button
at the bottom of the screen and they will be
removed.
Elevations
The user can also check on any elevations that are
set. This screen will show the user, the original
access level and the level they are to be elevated to.
The page also shows the start and end time of the
elevation. The current access level that the user is
allowed will be highlighted in green
Login Activity
User activity can be checked by using the Login Activity
screen this will show how many times users have logged on
the Data Manager and when they last logged in. The can
be sorted by User name, Last login and Login count.
Please note that these screens will only show users
with the same access level or lower.
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Site
Site Setup
Site ID
Enter the Name of the site (Avoid using control characters
such as &, *, ‘).
Site Description
Enter the description, usually this is the site address.
Note: If remote alarm handling is used, the first line of this
site description must be exactly the same as the Site ID
field.
Offline Alarm Delay
Enter the Offline Alarm delay (default is 15 mins). The
Alarm index number for an offline device is 7. Note:
setting a short alarm delay can result in spurious offline
alarms.
Test dial-out frequency
Enter the time in hours (default is 24 hrs). Any Modem
configured as “Modem” will send a test dial out alarm
every x number of hours. Note: that any Modem set to
Email, SMS, GSM or other does not use the test dial-out
feature.
Web page look
Set the look when the DM is viewed through a web
browser. This can be set to; Original, Standard or
Modern. Note: The modern webpage look is supported on
the latest version of Chrome and Firefox and Internet
Explorer 9 or above.
Sound/Accept alarms on the PC
Select which option you wish to use, to accept alarms
through a connected PC. There are four possible choices;

None

Local (Alarm bell is present on eth 0 only)

All but dial up (Alarm bell is present on eth 0
and eth 1 only)

All
Note: The above feature is not supported with the
“Standard” webpage option therefore does not display the
‘alarm bell’ as a result.
Alarm comments
Select how alarm comments can be appended to alarms.
The three options are; Off, On or Forced. When off, the
acceptance of the alarm will not prompt for additional
comments. On will prompt for a user comment, however
not compulsory to have one. Forced will not allow
acceptance or progress past accepting alarm unless a
comment has been selected. Once entered, comments
cannot be edited or removed from an alarm. However,
subsequent comments can be appended to an accepted
alarm.
Card swipe on Orbit 1 option
Check this option if cards are required to accept alarms on Orbit Outstation 1.
PIN/Swipe alarm accept on Panels
Check this option if Pin’s are required to accept alarms on the dmTouch – uncheck this option to use the “Mute” key to accept alarms.
Log Probe on Layouts
Check this option if the Log Probe temperature value is required on the layout instead of the control temperature value.
Service Lockout
Check this option to prevent service level logons changing parameters.
Closure codes in Maintenance
Check this option for M&S sites, otherwise uncheck.
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Enable console support
Uncheck this option if the primary Ethernet port (Eth0) is used for external LAN and not controllers.
Sort devices in alphabetical order
Check this option to sort the devices in alphabetical order otherwise the devices will be sorted by bay-case number. Note: will also sort
devices with numerical names in ascending order.
Calls by contractor not discipline
Calls displayed via the Maintenance icon are shown by contractor and not discipline. Check this option for M&S sites, otherwise uncheck.
Signal alarm locally if dial out fails
The dmTouch will generate an alarm locally, informing the user of a failed alarm dial out. Any subsequent alarms which follow will be
directed to the “Fail” action. Please see Alarm Actions for further details.
Authentication on Web Service
Check this box if authentication is required when accessing the Web services feature. Note: for further details on the features available
please contact RDM.
Static Namespace on Web Service
Check this box for a static namespace when using web services. Please contact RDM Technical Support for further details if required.
No layout on phone
When viewing the dmTouch via a mobile phone interface, check this option to remove the layout and only show the device list.
Panel login User/ Password
When unchecked, to log in to a dmTouch, it requires the user’s pin (default 1234) to log in to the service menus. Check this box to enable
a username and password log in to access the menus. Note: please see User setup section for more details.
Log Thin Age (days)
The dmTouch will thin out stored data after this time period. The minimum value available to set is 100 days. Any data older than the
“Log Thin Age” parameter will be conditioned using the “Log Thin Freq” parameter. For example if the dmTouch has a SSD fitted and the
“Log Thin Age” parameter is set to 100 days and the “Log thin Freq.” is set to 60 minutes then graph data older than 100 days will be
stored at 60 minute intervals instead of 15 seconds. Warning once data is removed it is impossible to retrieve.
General Note:
The dmTouch has a Solid State Drive (SSD) fitted (PR0510) and graph data is stored at 15 second intervals. On older systems without
either a Hard Disk Drive (HDD) or SSD (PR0500), graph data is stored at 15 second intervals for a finite period of time. Out with this
period, data is stored at 15 minute intervals. The period of time at which data is saved at 15 seconds is dependent on the hardware issue
of the panel and will vary. For current shipping dmTouch’s it will store data at 15 second intervals until the log thin age is reached.
Log Thin Freq (mins)
Frequency of the logging in memory once the ‘Log thin days’ value is met. Select between 5, 15 or 60 Minute intervals. Note: by default
the Log Thin Age is set to 180 days and Log Thin Freq is set to 5 minutes.
Alarm Delay Time (mins)
Only active if “Swipe System” feature is enabled in the dmTouch System Configuration. The swipe system is use in conjunction with
RDM’s Active FM feature and allows engineers to login when arriving onsite. When an alarm occurs on the front panel and an engineer
needs to login to the dmTouch, a delay option appears. Pressing the delay button will temporally delay any active alarms on the front
panel only, so that an engineer can log in and will regenerate the alarms when the “Alarm Delay Time” has expired. Note: it doesn’t clear
the alarm so if the alarm has been directed to an alarm relay, modem etc. then these processes will still operate as expected and will not
be affected.
GP Run-on Permission
Selects the access level permitted to ‘run on’ a GP timer channel. Choose between; None, Site, Service and Install. Once set, only users
with this access level or above will be able to override the GP timer channel. Note: please see GP run on section for details.
GP Run-on Limit (mins)
Set this to limit the GP Timer run-on period which the end user can enter. (Range is 0 mins to 3600 mins). Note: please see GP run on
section for details.
CGI Compression Option
Used to speed-up web page information to a browser. If your browser supports compressed web page data, this option can be selected
to on, if unsure, leave the setting on Auto.
Web Page Refresh
Allows the user to determine in seconds the refresh rate of the dmTouch web pages e.g. Device Values page, Device List etc. Default is
5 seconds, 0 disables the feature (in general it is not advisable to disable the feature).
Web Page Status Refresh
Allows the user to determine in seconds the refresh rate of the time and date, current alarms and online /offline status as found on the
homepage of original look web pages. On new look this information appears on every page. Default is 15 seconds, 0 disables the feature
(in general it is not advisable to disable the feature).
Summary on layout
When a layout has been uploaded to a panel this option allows the user to select if the ‘Device Summary’ charts are displayed when
viewing the layout via the dmTouch or using modern look in a web browser.
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Optimisation ignore inhibited
This option is only used in conjunction with the ‘Optimisation Energy saving features’. For setup details see the Energy section. When
checked, the optimisation ‘case running count’ will ignore all cases that have been placed on inhibit. If unchecked, the ‘case running
count’ will include the inhibited cases.
Secondary Web Port
(0 - disabled, must be greater than 1024)
HTTP connections by default are made on Port 80 of the dmTouch and Port 80 is permanently enabled regardless of the port number
entered in this feature. Define a second port number if required, which as described, must be above 1024. Note: for permanent solutions
RDM recommend the use of a third party network device to perform this task. This option is provided for temporary access only.
Console Language
Select the language to be displayed on the console (Language files must be present). Contact RDM for further details.
Time-Zone
Select the appropriate location for where the dmTouch installation is located. The unit’s time will adjust automatically.
Modem Port
This is for information only. When a USB GSM modem is connected to one of the dmTouch’s USB ports it will provide information on the
connection, for example the signal strength. The GSM modem will allow the dmTouch to send alarm information as an SMS text
message to a mobile telephone.
Note 1: When using a USB GSM Modem to send SMS text messages select SMS (GSM Modem) under Modem Setup.
Please contact RDM to confirm compatible devices.
Note 2: the GSM USB modem does not allow remote access to the dmTouch.
Save Site Setup
Use this option to save the dmTouch full site configuration to a file. There is also an option to save the file internally.
Note: - See appendix two for more information on this feature.
Restore Site Setup
Use this option to restore the full site configuration (Note: use with caution).
There is also an option to restore the site configuration from a file saved internally, if this is selected then the site configuration will be
restored from the last saved configuration, this is saved automatically at midnight every day.
Note: (If using a system configuration from an original Data manager and using a 485 network, please contact RDM Technical for further
details before uploading on a dmTouch)
Note: - See appendix two for more information on this feature
System Config.
This is a view only screen; it allows the user to see what features are currently enabled on the dmTouch. Click on the Modbus TCP/USB
Interface links to view the currently enabled pay for use Modbus templates.
Add Feature
Service – Site – Add Feature
Use this screen to add a feature to the Manager.
Give the “System Key number” to RDM, then after
payment for the new feature, RDM will supply an
activation number that will enable the feature after
restart of dmTouch.
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Commissioning & Service Guide dmTouch
Energy
Pack Setup
Service – System – Energy.
Press on Pack Setup to see the screen to the left.
Press on the pack you want to configure.
The refrigeration system can be “optimised” for
energy saving. To setup for optimisation, the pack
controller optimisation settings need to be configured
correctly. Please see below
Pack Setup
On the Pack Set up section enter the following;
.
Pack Device - Select the controller name for the pack.
Pack Input - Use the drop-down menu to select the suction
transducer for the section you wish to optimise.
Pack Command - Use the drop-down menu to select the
section you wish to optimise.
Condenser Device - This input is not used
Condenser Input - This input is not used
Liquid Temperature Device - Controller that you are
monitoring liquid temperature.
Liquid Temperature Input - Probe selected on controller to
measure liquid temperature
Refrigerant - This input is not used.
Pressure Readings - Bar, PSI , Absolute or Gauge can be
selected to read pressures.
Pack CPT Limit – this is the number of cabinets (of which
are in a CPT alarm state) that will create a Pack CPT fault
alarm.
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Pack Recovery Setup
Pack recovery can be used in the event of a pack failure. When the selected input is activated, all the case controllers operating from the
pack (set up in Case Setup page) can either be placed into ‘Case Off’ or have their refrigeration valves forced closed. When the input
has cleared, the dmTouch will begin a recovery process and allow a pre-determined number of controllers to begin opening their valves
over a set period of time. Mercury case controllers must have the appropriate software to use this feature. The software must have the
Remote Command “EEV Command” present before this feature will work. Consult appropriate case controller user document to
determine software version required.
Pack Fail Ctlr -
Select the source of the pack failure from a controller in the device list.
Pack Fail Input -
Select the source of the pack failure input from the controller selected above.
Use Standby -
If the Pack Fail Ctlr selected is a pack controller then ticking the Use Standby option will force controller
valves closed whenever the pack controller is in standby instead of using a dedicated input.
Recovery Count -
The number of controllers allowed to open their valves, once the recovery process starts, in a given
period. Each period is fixed at one minute. If this parameter is set to 3 then 3 case controllers would begin
refrigeration once the pack fail input has cleared, after a one minute delay a further 3 controllers will start
the refrigeration process until all cases resume normal refrigeration control.
Fail Type -
This field dictates what command is sent to the controller. ‘EEV Close’ will send a command to close the
valve of the controller. ‘Case Off’ will send the command to put the unit in the ‘Case off State’.
Note: When input equals “1” then pack ok and when input equals “0” then pack fail.
Optimisation Setup
On the Optimisation Setup section enter the following;
Period (mins) – Enter the period over which optimisation is based
Opt Up Value - Enter the % efficiency below which will optimise up
Opt Down Value - Enter the % efficiency above which will optimise down
Opt Zero Value - Enter the % efficiency for no optimisation
Single Case Zero Count - Enter the number of Periods a single case reaches the “Opt Zero Value” before optimisation is turned off
Multiple Case Zero Count - Enter the number of cases that reach the “Opt Zero Value” during a single period before optimisation is
turned off
Defrost Valve Setup
On the Defrost Valve Set up section enter the following
Valve Device - Select the appropriate defrost header station controller from the drop down list.
Valve output - Determines the relay that will be operated. Valve open command sent to the selected controller relay when any case on
the network is in defrost.
Case Running (%) - Enter number of cases which have to be online before optimisation is enabled.
Pack recovery can be used in the event of a pack failure. When the selected input is activated all the case controller refrigeration valves,
operating from that pack as selected in Case Setup, are forced closed. When the failure has cleared the dmTouch will begin a recovery
process and allow a pre-determined number of devices to begin opening their valves over a set period of time. Note Mercury case
controllers must have the appropriate software to use this feature, see Mercury user document for further details.
Case Setup
Please see previous Case Setup page.
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Night Blinds
This feature allows you to monitor the usage of the night blinds.
Test Type – The test type can either be; ‘Basic’ or ‘Advanced’.
Advanced Blinds Check
The Advanced Night Blinds check will show more detailed information to
why a check passed or failed for a specific device.
Change Threshold – In Deg, each case has an expected ‘threshold’
that represents the expected change (drop or rise) in temperature the
cabinet will have when the night blinds are in use. By using the ‘Change
threshold’ button it will alter every threshold for all cabinets (NB to set
the values the ‘Set Blinds’ still needs set).
Blinds Period (Hrs) – The expected length of time the night blinds will
be in use for.
Case Count – This is the parameter for the number of cases to fail the
Night Blind test before an alarm will be generated.
GP Channel – This would be set to the GP Timer Channel where the
‘core’ building operating (e.g. site trading) times are set. In instances
where the site is closed for the day, and therefore the night blinds will
not be raised/ lowered, the detection process will not run.
On the controller list, select the controllers that you want to be checked
by using the ‘Check Blinds’ button on the right hand side of the screen.
To view the general behaviour of the case temperature and the
expected trend, press on the ‘Show’ icon in the Graph column. You can
also run reports on the night blinds from the front screen by pressing the
‘Reports’ option.
Basic Blinds Check
Count Threshold - This is the value below which, a controller blinds
"NN Score" counts as a fail and thus will appear as a "No" in the
Blinds Used" column. Note: This was previously fixed at 0
Case Count - This is the parameter for the number of cases to fail
the Night Blind test before an alarm will be generated
GP Channel – This would be set to the GP Timer Channel where
the ‘core’ building operating (e.g. site trading) times are set. The
Channel would be ‘looked at’ to aid the algorithm with discrepancies.
For instance if a Site is closed all day.
A score below 0 indicates blinds not used. A score above 0 indicated
blinds used. The “Score” at the top, indicates the number of “No’s” or
blinds not used.
Note: The default thresholds used for the Night Blind calculation
may not be compatible with all case types and design. Therefore
calibration may be required to ensure the correct operation of the
feature. RDM cannot guarantee the correct operation in every
instance due to variations in case design, probe positioning, onsite
conditions etc. For further information please contact RDM Technical
Support.
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Condenser TD
Service – Energy – Cond TD
This feature allows for the early warning of problems associated
with the condenser. 3 temperature probes are used; ambient,
Liquid Return and Discharge. The probes can be any 3 probes
in the system; their source is mapped using this feature. 3 levels
of alarms can be set, pre-warning, warning and alarm.
Select the Condenser you want to configure.
Enter the required parameters and press “Set Values” to save.
Select between Discharge – Liquid Return or Liquid Return – Ambient.
When the Condenser TD feature is enabled a device called “CondTD”
appears in the Device List and the Alarm Indexes page. Actions can be
assigned to the Condenser TD alarms for each CondTD device.
Listed below are the alarms generated and their index numbers.
Cond N TD Alarm
Cond N TD Warning
Cond N TD Pre-warning
Cond N TD Discharge Probe Error
Cond N TD Liq Rtn Probe Error
Cond N TD Ambient Probe Error
1
2
3
4
5
6
Where N is the condenser channel set up.
Condenser Temperature Sources
Select the source for each of the required temperatures.
NB – Networked values or dmTouch internal probes can be
used.
Performance
Service – Energy – Performance
The performance feature; if enabled, will monitor the
performance of the case and give it a score. The score is
based on the set-point, differential, over-temperature alarms
and under-temperature alarms.
A score of 1 equates to a good performance, a score of 10
equates to a poor performance.
By clicking on the Configure Sources button you will be taken
to a screen that will show you the different types that can be
configured and setup, after this has been set up, you enable
to controller with the same type.
Note: - Device type information can be found in the Device
Information page.
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Trim Control
Humidity Based Trim Control
Trim control can be achieved in two ways either by Humidity or Dewpoint
control. Humidity control is outlined below followed by Dewpoint control.
On Humidity Control, the screen will display the values of;

Humidity

Trim Level

Trim Power (used power / full power)
Also shown are the various options required to configure the Trim Control.
Depending on the method chosen will dictate the available options.
To set up the Humidity based control alter the following settings;
No Probe Time:
GP Channel:
GP Off Level:
rH Source:
Humidity (%rH):
Trim %:
Probe fault delay time (in minutes).
Allows a GP channel to set the trims to a pre-determined
level (normally Site opening times).
Trim level when the above GP channel is off.
Map this to the controller that has the humidity sensor.
Minimum and maximum levels (see graph below).
Minimum and maximum trim power (see graph below).
If the relative humidity (rH) is below its low setting, the trims will be at their
low setting. If the rH is above its high setting, the trims will be at their high
setting.
Between the low and high rH settings the relationship between the rH and
Trim level is linear, as per the graph opposite.
If the sensor fails, the trims will operate above the “Trims High” value
Data Manager Network Trim control, when enabled, over-rides the controller’s
local trim level setting.
The trims can be mapped to a GP timer, for example Site trading hours. By
setting the GP Timer Off percentage determines the trim output level when
the GP Timer is ‘Off’. This allows the user to further limit the power of the trim
heaters or it can completely disable the heaters when the Site is not trading.
Note setting GP channel to 0 will disable this feature.
Note: If the humidity sensor fails the alarm “Trim no probe” is generated by
the System.
Move to the bottom of the page and you will find the device list
On viewing this menu the user can select which cases to apply trim
control.
The user can select an individual case, a group of cases or all of the
cases displayed to be configured for trim control.
By pressing enable on a case the user can turn trim control on and
enter the power of each case trim heater in KW.
Once configured press ‘Set Values’
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Dew point Based Trim Control
On Dewpoint Control, the screen will display the values of;

Humidity

Ambient Temperature

Dewpoint Temperature

Trim Power (used power / full power)
The Dewpoint is calculated on a regular basis from the Ambient
Temperature and Humidity of the surrounding shop floor area. The
trims are pulsed to maintain the Mullion temperature above the
calculated Dewpoint temperature thus preventing condensation from
forming on case doors. The dmTouch will send network commands to
the selected controllers to pulse their trim relay.
Note: - The mullion is the vertical part of the case door frame.
To set up the Dewpoint based control alter the following settings;
Mullion Offset:
Depending on the placement of the probe the
mullion offset may have to be adjusted (as the
probe is on the mullion and not the centre of the
glass door).
Mullion Increment: Percentage by which trim power is
increased/decreased depending on the Mullion
temperature
Mullion Start Level:Percentage at which the trims are pulsed when
Dewpoint control is started*
* Note this is also the percentage at which the trims will pulse should
a probe fault occur.
rH Source:
Map this to the controller that has the humidity
sensor.
Amb Temp source:Map this to a controller or dmTouch input to
measure the ambient temperature.
Both of the above values are used to calculate the Dewpoint.
Mullion Settings
By pressing ‘Edit Mullion Settings’ you can define the source
of the Mullion temperature readings.
For example one of the 12 Analogue inputs that come as
standard on the dmTouch could be mapped as a Mullion
temperature source for a case Mullion.
When trim control is enabled for a case an additional value
will appear in the controller value page which shows the trim
relay percent operation.
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Display Setup
Service – Energy – Display Setup
The feature allows the user to map up to 8 items for reporting
purposes. The item values are then processed to show the desired
data before this processed values is displayed on the DmTouch
Home Page.
To set this up you must enter the following details : Description - Enter a name which best indentifies the process.
Type - Select between Total, Minimum, Maximum and Average to
create the process value.
Items To Use - Up to 8 sources can be mapped. Select the
controller and item required for use.
High Alarm - When the process value is above this limit and the
Alarm delay has expired a High Alarm is created. Onscreen text
colour changes to Red at this point.
High Warning - When the process value is above this limit and
the Warning delay has expired a High Warning alarm is created.
Onscreen text colour changes to Orange at this point.
Low Warning - When the process value is below this limit and the
Warning delay has expired a Low Warning alarm is created.
Onscreen text colour changes to Orange at this point.
Low Alarm - When the process value is below this limit and the
Alarm delay has expired a Low Alarm is created. Onscreen text
colour changes to Red at this point.
Warning Delay – Delay applied to High/Low Warning alarms. Set
to 0 to disable alarm feature.
Alarm Delay - Delay applied to High/Low Alarms. Set to 0 to
disable alarm feature.
Note: When no alarms are present the process value text colour is
shown as Green
Item Selection
Pressing the “Items” key allows the user to select which device(s)
and which item on the device(s) are used to calculate the process
value.
When the feature is enabled a system device entitled DISPLAY
appears in the Device List. If a fault occurs on anyone of the items
e.g. a probe failure, then it is discounted until the fault is rectified.
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Information
System Log
The last 100 entries can be seen in the System Log, press enter on any line to expand the information. There is a filter option at the top
of the list that will allow the user to view information that is relevant to what they are looking for.
Software Version
System info outlines the current software version
and if fitted any expansion board information
DHCP Information
Table of device information: Mac Address, IP address, Expiry Time and device name. A device’s name which is greyed out is a hidden
device. Please see Hide Device feature.
Network Statistics
The table shows information relating to the ‘transmit’ and ‘receive’ information for the different networks (i.e. Local, USB and Ethernet
ports). It shows how many bytes and packets have been sent and received and if there have been errors or communication issues.
Notepad
This allows the user to put notes on to the Data Manager (e.g. any work carried out, site specific issues or any ongoing issues with the
panel or devices). Clicking on the ID number allows the user to edit or delete the note. To add an entry press on ‘Add Entry’.
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Layout
When imported to the dmTouch, the layout gives a visual indication of all the devices current states by changing the symbol of the device
to a different colour, for example red would indicate an alarm condition and blue would indicate normal. Instantaneous device values are
also displayed on the layout diagram
Send Layout
The dmTouch now has the utility to allow the user to upload a prepared layout from a connected compatible USB storage device. The
user must navigate to Service – System – Send Layout. The user will now be prompted to browse for a file to upload. By clicking on
‘Choose File’ the user will see a list of files that are on the connected USB device. Select the layout file and press on the green tick at the
top of the screen and then ‘Upload’. The dmTouch will upload the file and display ‘Layout upload complete’. The dmTouch will then
display the uploaded layout. Note: The layout must be an “.xml” or “le2” file.
Get Layout
The dmTouch also has the ability to allow the user to download the current layout installed onto a connected compatible USB storage.
The user should log into Service – System – Get Layout. Once the user selects this the dmTouch will download the layout and once
complete will display ‘Download complete’. The following information is also shown, the filename and the size of the saved file.
Remove Layout
Under this option, the user can completely remove the layout from the panel. The user will be prompted twice to confirm deletion. Note:
Use with caution, once removed the layout is permanently deleted from the dmTouch.
Miscellaneous
System Restart
Use this to reset the dmTouch
System Dump
This is a utility to save the system information to a file, follow the on-screen instructions
Set Time
Here the current time and date can be manually entered. It is recommended
that the user restart the panel when altering the time or date manually. Note
the “Time-zone” option, found under System and then Site Set Up, should be
changed if the dmTouch is in a location other than the default zone “Europe,
London” before editing the time and date via this page.
If the option “Use NTP” is used then the IP address of an NTP time server
can be entered. The dmTouch will then periodically synchronise with the NTP
server time/date.
If connecting to the dmTouch through a PC you can press Get PC Time and
the dmTouch will take the time from your PC.
Note: You must seek the permission from the owner of the NTP time server
before directing the dmTouch to it.
Clear Consoles
This feature is generally only required for use by RDM. The dmTouch supports a maximum of three Orbit Outstations at any one time.
Use this feature when adding a new Orbit Outstation to a dmTouch network if the new Orbit Outstation has been assigned an IP address
but will not connect to the dmTouch.
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Network Card Setup
Service – System – Miscellaneous – Network Card Setup.
Setup the Network fields:
If the primary Ethernet port (eth0) is not for controllers, but for
connection to other systems, select DHCP to off and consoles to No.
Note 1: The DHCP server operates on Eth 0 only.
If a secondary IP network card is not present or the feature has not
been enabled then the user will only see Eth0 on this screen.
Note 2: When setting Eth 1 Address and Eth 1 Netmask the Default
Gateway address must be 0.0.0.0. Once Eth 1 Address and
Netmask are set, the Default Gateway address can be entered.
3G Dongle Setup
A USB GSM modem is only currently supported
when sending an alarm as an SMS. This page must
be filled in for the GSM modem to operate correctly
and the details required, can be found by contacting
the service provider. To the right is an example with
Vodafone details entered (please note these details
may be changed at any time by the service
provider).
In order to send text messages, the number for
them to be sent must be entered into the modem
setup page. Enter the number, along with the type
set to ‘SMS (GSM Modem)’. See the Modem Setup
section for more details.
USB Analogue Modem
The Data Manager Touch can be used with a USB analogue modem. This device is plug and play and therefor no setup is required. Part
number for the modem is PR0491, please consult RDM sales for more information.
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Export Log Data
This option saves logged data to a file in either CSV or HTML
format. Data is exported at fixed 15 Minute intervals.
Using the calendar select the start and end date of the data
required.
Tick the “Export all devices” option to export log data for all
devices logged on to the dmTouch from the timeframe
selected. If this option is un-ticked then the user will be
presented with the dmTouch Device List.
At this point a single device can be selected. If more that one
device is needed, keep going into the drop down box and
they will be added to the list.
Once the file(s) has been created the user will be prompted
to download the file. The user should plug in a memory stick
into the front of the panel and press on the link. The file(s)
will then be saved to the memory stick.
Automatic Export Setup
This feature allows for logged data to be sent to a remote
destination periodically.
On viewing this page a list of the current automatic export schedules
will be shown. If no schedules have been configured then “No export
jobs currently defined” will be shown.
If you press ‘Add new job’ the following screen will appear and allow
you to set up the frequency (5 min, 15 min, 30 min, Hourly, Daily, 4
Hourly, 12 hourly, Daily, Weekly or Monthly.), start time and date
and if you want to receive it from mail, ftp or HTTP Post.
Format of FTP:
username:password@host/path
e.g. support:[email protected]/receiver/log
Delete Type File
Allows the user to clear the type files, type files will reload after the reset. Note unused Plant TDB files are deleted on restart of the
dmTouch. The dmTouch supports over 4000 active types files.
Upgrade Software
This feature allows for the upgrade of the software in the dmTouch. RDM Technical support must be contacted before any upgrade is
agreed.
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Timers
Access the Timers configuration by pressing ‘Timers’ on the
service menu.
The Timers Menu has the following options: 




GPTimer
GP Timer Report
Defrost Timers
Defrost Report
Defrost Sources
GP Timer
Service – Timers - GPTimer
There are 40 General Purpose timer channels; 32 channels can be
programmed as either a master or a slave channel. 8 channels are
dedicated master channels. 2 On/Off times can be programmed
for each channel.
To select the channel you wish to program, press on the channel
number to highlight it and then press again to enter the channel
setup. You will then see the following screen.
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Channel Type
Select either master or slave from the menu. If slave is selected, choose a master
channel and enter the +/- offset.
Channel Name
Type in a meaningful name for the channel.
Note: for Global Channels the Channel Type, Master, and the channel name, e.g.
Global GP Channel 1, cannot be changed.
Input Type
Can be set to Force On, Force Off and Toggle.
Output Type
Can be set to Case, General, Local Relay and Transmit.
Case: Requires an output mask
General: Requires an output mask and relay number
Local relay: Requires a relay number
Transmit: Requires a Plant TDB controller’s mask.
Invert
Lets you invert the output if required.
Run – On:
Lets user allow/disallow whether the GP run-on feature can operate on this
channel.
Within this page is the channels timer schedule
To set up a schedule such as the one illustrated, press the “Add Schedule” button
and follow the on-screen instructions as shown on the next page.
To set up the On/Off times you will need to press the “Add
Schedule” button.
This will give you the option to set a Daily, weekly, yearly
or a once only schedule. Select the desired frequency and
press enter next.
Daily
Weekly
week.
Yearly
year
Once
- Gives you the same times on a daily schedule
- Times will be used on the selected days of the
- Time will be used on the selected days of the
- Times will be used on that day only.
Note: If an event is set to happen “Once” then the
schedule for this will be removed 30 days after the event
has occurred.
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This screen will be displayed if you select ‘Daily’. If you enter the times
required and press finish then these times will be put in for every day.
This screen will be displayed if you select ‘Weekly’. If you
select the days you require then press next, you will be taken to
the screen to enter your times. These times will then only be
used on the selected day. In the example shown the times
would only be used on a Monday.
If you select Yearly or Once then the calendar screen will
appear.
In this example if you had picked yearly then once you have
entered your times it would be effected on 16th of August
every year.
And if you had selected ‘Once’ it would only be in effect for
2013.
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GP Timer Report
Service – Timers – GP Timer Report
The list of 40 GP Timers are shown, select any channel to view the next seven days scheduling events for that channel.
Defrost Timers
Service – Timers – Defrost Timers
There are 100 channels for defrost scheduling
To configure a remote defrost schedule, press on the channel you wish to
configure.
The channels default to operate on devices whose names have their
middle 2 characters the same as the configured defrost timer channel
number.
For example defrost timer channel 22 will operate on all devices that have
22 as their middle characters, such as RC22-1, RC22-2 & RC22-3.
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Once you have pressed on the channel number you will see the following
screen.
Channel name give the channel a meaningful description such as: - “Defrost
Timer for Bay 1”
Defrost hold prevents any single controller from entering the recovery
process until all the controllers operating from that defrost timer channel have
completed the defrost.
Max Df (Mins) Length – (If using header control). Maximum period the valve
is opened for (Minutes). If all devices operating from this defrost timer
channel complete the defrost before this value is reached then the selected
relay will be turned off. Note this is also the maximum defrost length used in
Defrost Hold. If the dmTouch doesn’t receive confirmation from all devices
operating on the defrost timer channel that they have successfully completed
the defrost then the dmTouch will send a defrost termination network
command to those devices when this value is reached.
Valve Device – (If using header control). From the drop down menu select
the appropriate defrost header controller.
Valve Item – (If using header control) Enter the number of the relay to
operate on. E.g. 1 would operate relay 1
Defrost every – Enter a number between 1 and 7 to determine the
frequency of a defrost. If 1 is entered the defrost schedule will execute every
day. If 2 is entered the defrost schedule will execute every second day etc.
Number per day – Enter a number between 1 and 8 to determine the
number of defrost events per day.
Enter the desired defrost start time in Defrost 1. Repeat for further entries
then press recalculate the dmTouch will calculate and populate the other
times needed.
Defrost Timer Device Setup
When a device channel type is set to auto the defrost timer channel will
operate on devices whose names have their middle 2 characters the
same as the configured defrost timer channel number. For example
defrost timer channel 22 will operate on all devices that have 22 as
their middle characters, such as RC22-1, RC22-2 & RC22-3.
When a device channel type is set to a defrost timer channel number
between 1 and 100 then the defrost timer channel mapped will operate
on the devices configured. As shown in the example defrost timer
channel 1 will operate on controller RC23-1as it has been mapped to
channel 1.
On the channel column, you have the option to select Auto or a defrost
channel number between 1 and 100 for each device.
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Defrost Report
Allows the user to view all the defrost timer channels which have been configured and there scheduled defrost start times. The yellow
block for each channel indicates the start time of a defrost for a particular channel. A red outline indicates that two or more defrosts will
occur at the same time on different defrost timer channels. If a defrost has been set to occur every “n” days, where “n” is a number
between 1-7, then a colour coded key is displayed at the bottom of the page. This indicates what defrost channels have been configured
to perform defrosts every “n” days.
Note: - if a channel is set to perform a defrost every day then the channel name will not be highlighted with a colour.
Defrost Sources
For use with Altierre equipment only, included for future development.
Shuttle
Access the Shuttle configuration by pressing ‘Timers’ on the
service menu.
The Shuttle Menu has the following options: 


Shuttle Limits
Saved Data
Log
Shuttle Limits
Here the user can enter the temperature limits for a number of temperature monitoring applications. When the user inserts the Shuttle
into one of the dmTouch USB ports the dmTouch will ask the user to select between Produce or Chill or Frozen from its display menu.
The corresponding alarm limits will then be applied to the data stored within the Shuttle. If any of the data points are out with these limits
an alarm will be created to warn the user.
The Produce Simulation option allows the dmTouch to electronically slug the response of the Shuttle temperature data points recorded,
by adding a damping value, to simulate the actual product temperature during the logging time period.
Saved Data
Saved data allows the user to graph data which has been saved from a Shuttle to the dmTouch
Log
Shows log data pertaining to changes made to the options available under the Shuttle icon.
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Data Manager Interaction with memory a stick
On placing a memory stick into one of the Data Manager USB ports
the screen on the left is displayed.
When selecting one of the listed options the user should follow the on
screen instructions.
1)
1)
2)
3)
4)
Option to save logged data to a file.
Option to save system information to a file.
Option to save a Data Manager’s full site configuration. See
Appendix 2
Option to restore a previously saved site configuration.
Note: use with caution.
See Appendix 2
Allows user to upgrade the Data Manager software. Note an
upgrade file and activation code is required from RDM to
enable the upgrade and Data Manager will restart when
feature used.
DHCP Detect Feature
The DHCP server will be turned off in the dmTouch should another DHCP server be detected on the Ethernet 0 network. An alarm is
created and system log entries are added to show when this occurred/cleared. If the dmTouch detects no DHCP server for 15 minutes,
after the initial detection, then it will clear the alarm and re-enable its DHCP server
Power Fail
In the event of the mains power supply being interrupted the dmTouch will revert to its on-board battery backup hardware (PR0492), if
fitted, and generate a “Power Fail” alarm. RDM recommend that the battery from the on-board battery backup is replaced once a year.
Note the battery backup hardware is required for an alarm to be created.
Note: If the dmTouch has a battery backup kit fitted and the dmTouch is being transported then the battery must be removed from the
dmTouch and fitted in the cardboard retaining filler which ships with the dmTouch to prevent damage during transit.
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Appendix 1: Related Part Numbers
Feature Description
Part Numbers
Feature Description
Part Numbers
dmTouch Base model with on board PSU & SSD
PR0510
Energy Saving – Optimisation Features Only
PR0474
On-board battery backup (UPS)
PR0492
Energy Saving – Network Trim Heaters Control
Features only
PR0475
12 Analogue probe input expansion card
PR0460
Energy Saving – Night Blinds Features only
PR0476
3 Relay digital output expansion card
PR0461
Energy Saving – Condenser TD Features only
PR0477
4 x 4 – 20mA Input expansion card
PR0462
Energy Saving – Performance Features only
PR0478
4 x 4 – 20mA Output expansion card
PR0463
Energy Saving – Defrost Warning Features only
PR0479
4 x 0 – 5 or 0 – 10 Volt Output expansion card
PR0464
Energy Saving – All Features
PR0484
4 x 0 – 5 or 0 – 10 Volt Input expansion cards
PR0465
485 Genus compatible network
PR0480
2 x 0-10 V Input & 2 x 0-10 V Output
PR0466
IP Network Enabler – Each 32 devices
PR0481
6 Input (240V Status)
PR0467
Wireless Mesh Software Enabler – Each 32 devices
PR0735
USB to RS485 Network Adapter -2 x 32 devices
PR0482
dmTouch Software Upgrade to Latest Version
USB card reader kit with dmTouch wing cover
PR0493
Wireless Mesh Software Enabler
PR0735
dmTouch 4 Port hub I/O board upgrade kit
PR0459
ActiveFM
PR0487
USB to CANbus Adapter (For use with TDB)
PR0489
The Data Builder
PR0485
Remote Alarm Beacon (Operated from dmTouch
Relay.
USB Analogue Modem
PR0458-CLR
DMSWUPG
The Data Builder Lite
PR0485-LITE
PR0491
Modbus TCP/IP Interface Enabler
PR0470*
Secondary IP Interface (USB Adapter)
PR0486
BACnet Interface Enabler – Each 32 devices. Max
128 Devices.
PR0471
USB/485 Modbus Adapter for dmTouch
PR0623
Siemens NetRS/NetPX Interface Enabler
PR0483*
Cbiss Gas Interface
PR0498*
Shuttle USB Logger Interface Enabler
PR0499
USB/485 Tektronics® Adapter for dmTouch
Wireless Mesh USB Adapter
XLON RS485 or FTT-10A Adapter
Wireless Mesh Ethernet Router
PR0470-TEK
PR0734
PR0488-485 or
FTT
PR0732
Pack Shutdown Support (Intelligent Load Shedding)
PR0484-PSS
Carel® Webgate Enabler
PR0490-CWG
RCS Interface Enabler
PR0470-RCS
CPT and Predictive Alarming Functions
PR0487-CPA
The options below indicate if the part number is software only, hardware only or hardware & software.
Hardware only, plug and play. No software activation required.
Hardware & Software activation required. Software activation included in price.
Software only.
* IP Network Enabler required. Once the interface is enabled each device which logs on to the dmTouch takes up one position out of a
block of 32 IP devices. Doesn’t apply to Computer/Laptop or Orbit Outstation connections.
Please note if the dmTouch has a battery backup kit fitted and the dmTouch is being transported then the battery must be removed from
the dmTouch and fitted in the cardboard retaining filler which ships with the dmTouch to prevent damage during transit. RDM
recommend that the dmTouch is restarted, once the installation is complete, if any new hardware is connected for example part PR0482.
Please refer to the appropriate installation guide, found on the RDM website, before installing any of the above additional hardware.
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Appendix 2: Save/Restore dmTouch Configuration Guide
The dmTouch has the ability to save or restore a dmTouch site configuration. This feature allows the end user to copy a system
configuration from one dmTouch to another. This should help reduce the commissioning time should a dmTouch need to be replaced
onsite. Please note that this feature can also be used with the Data Manager, allowing you to copy and restore site configurations from
and to older panels.
Caution should be taken when using this feature. Do not proceed if you are unsure of its consequences.
To save the dmTouch site configuration, with a USB memory stick, use the following procedure: -
1.
Ensure all alarms are accepted before proceeding.
2.
Insert a memory stick into a USB port on the dmTouch. The Data Manager will detect the memory stick and list a series of
options.
3.
Select “Save Site Configuration” from the list. The user will then be prompted to enter a service level or higher user name and
password.
4.
Choose from the two locations listed; ‘Force Internal Save’ or ‘Save to file’. The latter will allow the configuration to be saved
on the USB stick. Press ‘Save to file’. The result will show the message ‘Download Complete’, confirming the save. The Data
Manager will then return to the list of options.
5.
The site configuration will now be saved on the memory stick. The file name given to the saved configuration will be the
dmTouch ‘Site ID’. This configuration can now be copied to another dmTouch or Data Manager.
To restore a dmTouch configuration, with a USB memory stick, use the following steps: -
1.
Ensure all alarms are accepted before proceeding.
2.
Insert the memory stick that has the desired dmTouch configuration saved, into a USB port.
3.
Select “Restore Site Configuration” from the list. The user will then be prompted to enter a service level or higher user name
and password.
4.
The screen shown will offer two options; ‘Restore internal backup’ or ‘Select file to upload’. Selecting the ‘Choose file’ under
the ‘Select File to upload’ will result in a screen listing the files held on the USB memory stick. Select the correct config file and
press the green tick on the top right corner.
5.
The screen shown will now indicate the previously selected file in the ‘Upload field’. To complete the process press ‘Upload’
6.
The timer icon’ will be shown whilst the site configuration is copied to the dmTouch. Once complete the dmTouch will re-start
momentarily. The dmTouch will now be running the selected configuration.
Please note if you are copying a configuration on to a dmTouch which has already been configured then there is no way to revert to the
previous site configuration once this process has been completed (unless the previous site configuration has been saved before hand).
The same procedure can be completed from the dmTouch web pages;
Firstly, login to the old dmTouch by clicking on ‘Service’ and navigate to ‘System’, ‘Site’ and click ‘Save site setup’. The two options will
be shown; ‘Force Internal Save’ and ‘Save to file’. Selecting the ‘internal save’ will save the configuration on the dmTouch internal
memory; the other will allow you to save the file to your pc/laptop.
Once the above is complete, connect to the new dmTouch to upload the site configuration. This time navigate to ‘Service’, ‘System’, ‘Site’
and click on ‘Restore Site setup’. The options will be to restore from the ‘internal backup’ or choose it from a file on the pc/ laptop. If
selecting a file, browse to it using the window provided. The file will then show in the field on the screen, from here click on ‘Upload’. The
dmTouch will restart once complete.
Note – if replacing one dmTouch onsite for another dmTouch firstly copy the old dmTouch configuration. Isolate the old dmTouch from its
power supply and remove the unit. Now affix the new dmTouch in position. Before turning on the new dmTouch do not connect any of
the controller RS485/IP networks, if fitted, this should be done once the site configuration has been copied across to the dmTouch. If
daughter boards are fitted to the old dmTouch make sure they are fitted to the new dmTouch before uploading the configuration. The
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‘new’ dmTouch must have the same system configuration options enabled as the dmTouch that it is replacing e.g. if the ‘old’ dmTouch
has all the energy features and 2 IP Networks enabled then the ‘new’ dmTouch must have this also.
The site configuration should contain the current dmTouch set up e.g. GP timer channels, defrost timer channels, alarm indexes, alarm
actions, usernames/passwords etc. You must however review the dmTouch configuration once complete to ensure the desired set up
has been achieved. Care should be taken when using a configuration that hasn’t been saved recently as the dmTouch configuration may
have been edited/changed since saving the setup e.g. the modification of a GP timer channel.
Appendix 3: Trim Heater Control
Energy savings via the Mercury range of case controllers can be achieved in a number of ways. One of which is pulsing the trim heater
relay off for a given period of time. This can be achieved by utilising the Trim Heater Control energy feature in the dmTouch. RDM
recommend that the Trim Heater Pulse Module (PR0723) is used in all instances of trim control. This module is fitted in between the trim
heater of the case and the relay output of the Mercury case controller which is pulsing the trim heater. The trim heater module
output provides a smoother power distribution, compared to using the Mercury case controller trim relay output direct, as it switches at
the zero voltage crossover point. Switching the trim heater on and off via a normal relay, without using the RDM trim heater pulse
module, may damage the trim heater and reduce the operational life of the heater. Please see the Trim Heater Pulse Module user guide
for further details.
Appendix 4: Terms of Use
Software running on this equipment is Licensed for use. In using this equipment you are agreeing to Resource Data Management Ltd’s
standard Terms and Conditions for Software Licensing. To obtain a copy of the Terms and Conditions please visit our website
www.resourcedm.com and select Technical Documentation.
TRADEMARKS
Genus® is a registered trademark of Honeywell Control Systems Ltd
Modbus® is a registered trademark of Modbus® Organization Inc
BACnet® is a registered trademark of the American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE)
XLON® is a registered trademark of DH Electronics GmbH
LON® and LON® Talk® are registered trademarks of the EcheLON® Corporation
Zigbee® is a registered trademark of Zigbee® Alliance
Danfoss® is a registered trademark of Danfoss® A/S
Siemens® is a registered trademark of Siemens® AG
Carel® is a registered trademark of CAREL® INDUSTRIES S.R.L
Disclaimer
The information of the product detailed in this document may change without notice. RDM Ltd shall not be liable for errors or omissions,
for incidental or consequential damages, directly or indirectly, in connection with the furnishing, performance or misuse of this product or
document.
Change History
Revision
2.0
Date
22/10/2013
2.0.1
27/11/2013
2.0.2
06/12/2013
2.0.3
28/01/2014
2.0.4
06/02/2014
2.0.5
31/03/2014
2.0.6
07/04/2014
2.0.7
24/04/2014
2.0.8
23/06/2014
2.1
11/09/2014
2.1.1
06/03/2015
2.2.2
16/06/2015
2.2.2a
18/08/2015
Changes/Additions
First Issue
GSM Modem support, If alarm log is cleared an alarm is generated, Network Statistics information
added, Absolute and Differential feature added on graph.
GSM Modem information amended.
Enhanced BACnet support added, new auto split feature added, Night Blinds threshold support and
USB menu support added.
TDB Lite amended from a maximum of 40 blocks to 100 blocks.
Notepad feature, Device summary chart, USB analogue modem, user elevations and TLS mail support
added.
Enhancements to Swipe System (Active FM Only)
Added TPI support for client specific OEM Brooklands controller, Enhanced Minitype for split
controllers using night blinds, Enhancement to BACNET Interface to prevent devices logging on which
have no name or description.
Support added that if the RCS gateway comes back with no values in a controller, it will not create a
type file.
Added features for graphs including quick view graphs from device list and dynamic real time graphs
are available. TPI summary chart and alarm comments using keypad / display added. Internal file
compression re-structuring.
Note to confirm binary tdb format is required if using the feature Mercury TDB upload.
New settings for night blind monitoring. Improved viewing for layouts. Added ‘Send All Alarms’ function
for alarm monitoring centres. Allows you to modify the parameters of a CPT type, via TDB. New
embedded browser. Updated Modbus energy meters table.
Description of dynamic real time graphing updated
www.resourcedm.com
Warning
Revision 2.2.2a
Ensure that all power is
switched off before
installing or maintaining
this product
Page 62 of 62
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