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Centriq Clinic Designed with provider input, powered by a single EHR SOLUTIONS DESIGNED TO FIT Our clients do more than save lives. They’re helping their communities to thrive. So instead of offering hand-me-down information systems that are ten sizes too big, we provide solutions designed specifically for (and with input from) rural and critical access hospitals. Solutions that enhance patient safety and increase efficiencies while improving employee satisfaction and user adoption. Healthland solutions let rural hospitals focus on what they do best: providing quality healthcare to neighbors, family, and friends—their patients. Solution snapshot What do rural hospital-based clinics truly need in a patient care management solution? This was the question — and the challenge — that confronted Healthland when designing Centriq Clinic. We answered the question, and rose to the challenge, by seeking input from active rural providers. The results speak for themselves. With Centriq Clinic deployed alongside Centriq Hospital, our inpatient electronic health record solution for rural hospitals, you get: • A comprehensive solution for managing patient-related activities across the continuum of care • A single patient database shared between the hospital and clinic, enabling you to access the most current clinical, scheduling, and billing information, regardless of where the patient receives care, and without the need for complex interfaces • A consistently familiar user interface across your hospital and clinic systems, helping to foster broad-scale provider adoption while substantially reducing the need for user training • Provider-centric workflows and tools that conform to the preferences of your physicians and other clinicians, enhancing their ability to deliver patient care with maximum efficiency and efficacy Putting it into perspective FA number of EHR vendors offer ambulatory solutions. But do these ambulatory EHR solutions use the same set of patient information as their inpatient EHRs? Did these vendors design their ambulatory EHR solutions with the active involvement of rural providers? Most important of all, will their solutions earn the acceptance of providers and demonstrate a solid long-term return on investment? Selecting the right solution for your clinic is an important decision. At Healthland, we looked to rural providers for vital guidance in the development of Centriq Clinic. We also carefully considered how it would complement and extend your overall investment in Centriq. Ultimately, Centriq Clinic hit the mark in all the dimensions that are crucial for you. Putting it to work Get to know the industry’s most provider-centric EHR solution for rural hospitalbased clinics. Key components and capabilities of Centriq Clinic include: Provider Work Center Physicians and other providers expect more than just an easy-to-use EHR solution. They need a full-featured work center, one that helps them efficiently manage their day, connects them with up-to-the-minute patient information and puts them in complete control of how they document the care they provide. Our Provider Work Center, optimized for the clinic, gives providers a single, convenient point of access to a broad range of everyday tasks and information, including personal schedules, outstanding patient tasks, laboratory results, order entry, patient documentation, preventive care recommendations, and clinical patient summaries. Computerized Provider Order Entry (CPOE) CPOE for the clinic gives you much more than just order entry and communications. You get tools that can actually strengthen the quality of patient care: medication interaction alerts, duplicate order checking, customizable order sets, order templates with pre-populated screens, and much more. You can augment your CPOE through integration with optional evidence-based order sets, powered by Wolters Kluwer. Clinical Documentation Providers are able to generate patient documentation via the method that works best for them, whether it’s direct computer entry of their notes, traditional dictation or a compatible third-party voice recognition solution. They may also choose to use our Smart Templates feature, which allows them to populate the chart note with selected patient data and create templates for future use. Clinician Work Center Nurses in most rural clinics are increasingly asked to do more, which is why they’ll really appreciate our Clinician Work Center, optimized for use in the clinic. Through our easy-to-navigate portal, they can quickly see all their patients and tasks in a single view. To promote efficient shift planning, information is organized in a way that makes sense to each nurse, whether it’s by individual patients or hour by hour. Nurses can also receive alerts for critical lab results and patient care tasks needing their immediate attention. Medication Management Rural clinics are challenged as never before to prescribe medications without compromising patient safety. Electronic medication administration record (eMAR) functionality can streamline this important responsbility, while minimizing the risks of adverse drug events. Because Centriq Clinic and Centriq Hospital are built on the same database, each patient medication is visible to all clinicians, regardless of when or where the drug was dispensed and documented. Our separately available bar code medication administration (BCMA) solution can help you reinforce medication administration accuracy and patient safety. Coding Center Because Healthland is concerned about the financial health of your facility, Centriq Clinic offers assistance with your evaluation and management (E&M) coding. At the Coding Center, you can receive a recommended E&M code based on the patient’s documentation. In addition, our Coding Advisor tool suggests a code based on answers you provide about the patient encounter. These codes are then automatically passed to billing. Scheduling and Billing Wouldn’t it be great if you could simplify and consolidate patient scheduling and billing, regardless of whether it occurs in the clinic or hospital? With Centriq Clinic, you can — and you can also skip the messy synchronization required with interfaced clinic/hospital solutions. You’ll always access the most current and accurate information for each patient, streamline essential activities, and free up time and resources for patient satisfaction initiatives. Adding capabilities and value How can you make Centriq Clinic even more valuable to your facility and responsive to your needs? By integrating it with the following optional applications: Health Maintenance Improving community health has become a national and local priority — and this objective depends on the ability of providers to deliver proactive and preventive care. When integrated with Centriq Clinic, the Centriq Health Maintenance solution delivers key capabilities that give you and your patients a big advantage: • Rules setup — one convenient location for establishing the conditions that will trigger a recommendation for immunizations, cancer screenings, and other preventive services • Patient communications — helps staff manage patient reminders, according to each patient’s individual communication preferences, about upcoming recommended preventive care • Assured care delivery — integrates preventive care recommendations directly into the clinical workflow, providing full visibility to clinicians during the patient visit, and links the recommendations to orders for consistently correct entry and billing. Besides contributing to healthier patients and a healthier community, Centriq Health Maintenance can expand your service and revenue opportunities, resulting in a stronger bottom line. ePrescribing Powered by Rcopia from DrFirst, Centriq ePrescribing brings greater productivity and visibility to the process of prescribing patient medications. Depending on where it fits into their workflows, providers can access ePrescribing from multiple points in Centriq Clinic, without the need for additional user authentication. Patient Education It’s simple: The better informed your patients are, the better decisions they’ll make regarding their health. Centriq Clinic integrates with patient education titles powered by ExitCare. For example, you can provide easy-to-understand information about medications and how to take them safely. Do patients want to know more about their diagnosis and treatment? With a few clicks, you can produce easy-to-understand detail about a large array of health conditions. You can even provide each patient with his or her clinical information by sending it directly to the patient’s personal health record or by providing a continuity of care document (CCD), enabling better health-related decision making long after the care is provided. Meaningful Use Healthland Centriq® Clinic 10.3 is compliant with the ONC 2011 Edition criteria and was certified as a complete EHR on January 30, 2013 by the Certification Commission for Health Information Technology (CCHIT®), an ONC-ACB, in accordance with the applicable eligible provider (EP) certification criteria adopted by the Secretary of Health and Human Services. The ONC 2011 Edition criteria support the Stage 1 Meaningful Use measures required to qualify eligible providers and hospitals for funding under the American Recovery and Reinvestment Act (ARRA). ONC HIT certification conferred by CCHIT does not represent an endorsement of the certified EHR technology by the U.S. Department of Health and Human Services. Healthland Centriq Clinic 10.3 is certified as a 2011 Edition Complete Ambulatory EHR and includes the following clinical quality measures: NQF 0059 PQRI 1, NQF 0064 PQRI 2, NQF 0061 PQRI 3, NQF 0041 PQRI 110, NQF 0062 PQRI 119, NQF 0421 PQRI 128, NQF 0013, NQF 0024, NQF 0028, NQF 0038, NQF 0575. Get in touch with Healthland For more information about Centriq Clinic or other Healthland applications, please contact us at: 800-323-6987 [email protected] www.healthland.com Copyright © 2013 Healthland 2.19.13 v5 Medical Necessity Checking Lack of medical necessity is one of the leading causes of claims delays or rejection by payers. Centriq Medical Necessity Checking can help you prevent medical necessity issues by considering patient status, diagnosis, and Medicare coverage policies — before an order is placed.