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ISMP Educating the Healthcare Community About Safe Medication Practices Medication Safety Alert! Community/Ambulatory Care Edition Voice mail: What's that you said? In our October 2006 issue, we described a mix-up between CLINDESSE (clindamycin vaginal gel) used for bacterial vaginosis and CLINDETS (clindamycin pledgets) used for acne. A prescriber left a prescription on a pharmacy’s voice mail (or interactive voice response system [IVR]) for Clindesse, with instructions “use as directed.” Upon playback, the order sounded like Clindets and was processed and dispensed as such. Later that day, the patient realized the error, called the pharmacy, and the correct medication was dispensed without delay in treatment. Another pharmacist reported a similar event that occurred when a prescriber left a voice mail prescription for the alpha1 agonist midodrine, used to treat symptomatic orthostatic hypotension. The prescription was misinterpreted and transcribed as the analgesic MIDRIN (acetaminophen, isometheptene, dichloralphenazone). The mix-up was discovered upon prospective drug utilization review (DUR) when the pharmacist realized the patient had been taking midodrine. The error was corrected before reaching the patient. We also have received medication error reports describing misinterpretation of the directions for use when retrieving prescriptions from voice mail. For example, a nurse called in a prescription for “Six mercaptopurine 50 mg daily for 30 days, a one month supply” for ulcerative colitis. The pharmacy technician who retrieved the prescription from the voice mail system transcribed it as “mercaptopurine 50 mg, 6 QD, # 150.” As a result, the instructions on the dispensed prescription directed the patient to take 6 tablets per day instead of 1 a day as the prescriber intended. The patient took 6 tablets a day for 5 days and developed extreme nausea and vomiting, which resolved once the patient stopped the medicine. The pharmacist who reported this error surveyed a few colleagues about this event. Each one of them interpreted the voice mail as the pharmacy technician did and would have directed the patient to take 6 tablets per day. SAFE PRACTICE RECOMMENDATIONS: As there are no opportunities for direct interaction with the pharmacist or the ability to read back the prescription, prescribers should avoid leaving prescriptions on voice mail systems whenever possible. This is especially true for any high-alert medication such cont’d on page 2 ® E-mail: [email protected] Hotline: 1 800 FAIL SAF(E) Volume 7, Issue 12 December 2008 Safety Briefs ISMP to continue MERP. In a decision to focus full attention and resources on its core standards setting activities, the United States Pharmacopeia (USP) is transferring the Medication Errors Reporting Program (MERP) to the Institute for Safe Medication Practices (ISMP). The program was previously operated by USP in cooperation with ISMP. We are pleased to accept total responsibility for the MERP. As always, we remain fully committed to work closely with FDA, USP, the medical product industry, healthcare providers, and consumers to affect changes in products and practices both nationally and internationally. We appreciate your continuing support and look forward to working with you, our colleagues, in the many years ahead. To report an error, near-error, or hazardous condition, please access the ISMP MERP on our website at: www.ismp.org. Warfarin by generic name. In our September 2008 issue, we mentioned the potential for confusion between the branded warfarin product JANTOVEN and the branded diabetic medications JANUVIA (sitaGLIPtin) and JANUMET (sitaGLIPtin and metFORMIN). Just as dangerous, if not more so, is that some health professionals and patients may not recognize that Jantoven is a brand of warfarin, and patients could easily end up taking two warfarin products together. A case was reported to us in which the patient took warfarin prescribed and dispensed under both names, which resulted in an INR of 9.7! On a discharge medication reconciliation form, warfarin was identified as a medication the patient had been receiving at home and continued while the patient was hospitalized. The physician checked “continue home warfarin” and wrote a new prescription based on the inpatient warfarin order. The community pharmacy dispensed Jantoven, but didn’t discuss the nature of the drug with the patient and didn’t ask any questions that might have determined if the patient already had warfarin at home. It’s unfortunate that manufacturers feel they must brand longestablished products such as warfarin, a designated cont’d on page 2 ISMP Medication Safety Alert!® as chemotherapeutic agents, even if used for non-oncologic indications. If voice mail must be used: December 2008 page 2 Voice mail (cont’d from page 1) Prescribers, or those speaking on the prescriber’s behalf, must speak clearly when communicating orders. Clear and specific instructions should be provided on each prescription. Avoid “use as directed.” Include the medication’s indication as well as route of administration with the order. Spell out drug names that have been confused and sound out digits for dosages (e.g., one – five instead of fifteen). Have a second person listen to the order. This should be a requirement if the recipient is inexperienced. Pharmacies should record information on their outgoing voice mail messages that prompt prescribers to provide: 1) prescriber’s full name, with spelling, and phone number; 2) patient’s full name with spelling; 3) patient’s date of birth; 4) patient’s allergy history; 5) drug name (both brand and generic if applicable) with spelling; 6) drug strength; 7) purpose of the drug; 8) specific directions for use; 9) specific quantity to dispense; and 10) number of authorized refills. These prompts should also be used when accepting direct phone calls. Never use a number prefix for mercaptopurine. The prefix does not appear in either the proper name or on the product label. Use of the prefix increases the risk of an overdose. Prevent-ERR™: Disulfiram-like reaction involving metronidazole An 87-year-old female was admitted to the hospital with a flare-up of diverticulitis. She was previously treated with levofloxacin (LEVAQUIN) and metronidazole (FLAGYL). Upon admission, she was again started on these two antibiotics: levofloxacin 500 mg IV every 24 hours and metronidazole 500 mg PO every 8 hours. The patient complained of facial flushing and reported that her “face felt like it was on fire” after two doses of metronidazole. The reaction was listed as an allergy and metronidazole was discontinued. Upon interviewing the patient, it was discovered that she kept an alcohol-containing mouthwash in her room and admitted to using “a lot of it…more than twice daily.” Metronidazole, an antibiotic used to treat a variety of infections caused by anaerobic bacteria, is a fairly well-tolerated antibiotic. However, when taken with alcohol, the combination can produce a disulfiram-like reaction. While the exact cont’d on page 3 high-alert medication, since it only adds to the potential for dangerous confusion. When branded generics are dispensed to patients, it is important that the generic name be listed on the prescription container label, along with the brand name, as necessary, whether Jantoven or Coumadin. Presently, many community pharmacies simply list the brand name for branded products, but that might not help the patient identify duplicate medications, especially if the pharmacy does not have the complete patient profile. This error may also have been avoided with counseling, at acute care discharge and outpatient pharmacy dispensing. This should be an integral component of both discharge reconciliation and outpatient pharmacy dispensing, no matter which health professional provides the service. Safety Briefs (cont’d from page 1) Benazepril confused with Benadryl. A pharmacist reported a mix-up between benazepril (LOTENSIN) and BENADRYL (diphenhydramine). A patient faxed a request to the pharmacy to ask for her “benazapryl.” The pharmacist who received the fax interpreted it as Benadryl and placed a bottle of diphenhydramine in the bag for pick-up. Around this same time, the pharmacy went through a change in wholesaler and many manufacturers of generic products were changed. A few days later, a co-worker of the patient picked up the medication (along with several others). The technician at the point-of-sale told the co-worker that many of the manufacturers had changed recently and that some of the pills may look different. The patient received the diphenhydramine, filled her medication box with the capsules, and took diphenhydramine daily for 3 weeks before noticing she was unusually tired. When she brought the bottle back to the pharmacy, the error was recognized. Digitek Class I recall. During ISMP’s review of reports in the FDA’s Adverse Event Reporting Program, we noticed a signal linking reported deaths and serious injuries to recalled DIGITEK (digoxin) tablets. Thus, we are reminding all healthcare practitioners about this consumer-level Class I recall. In April, all lots of Digitek were recalled because tablets could have a thickness approximately double that required and hence contain more active ingredient. A digoxin overdose can cause serious injury or death. Two strengths were involved: 0.125 mg (round yellow cont’d on page 3 ISMP Medication Safety Alert!® mechanism is unknown, the symptoms of a disulfiram-like reaction are similar to those produced when ethanol and disulfiram (ANTABUSE), a drug used to treat chronic alcoholism, are taken together. When ethanol is ingested, it is converted to acetaldehyde. Normally, the acetaldehyde is immediately metabolized through an enzyme called aldehyde dehydrogenase into acetic acid, a harmless compound. Disulfiram inhibits the aldehyde dehydrogenase enzyme, leading to a build up of acetaldehyde–the compound responsible for the symptoms of a typical “hangover” (e.g., nausea, vomiting, headache, tachycardia, and facial flushing). December 2008 page 3 Prevent-ERR (cont’d from page 2) Whenever prescribing or dispensing metronidazole, healthcare professionals should employ the following strategies to reduce the risk of disulfiram-like reactions: Counsel patients to avoid any beverages or other products that contain alcohol. Alcoholic beverages should not be consumed during metronidazole therapy and for at least one day afterward.1 Ensure this warning is verbally relayed to the patient and appears in any drug information provided to the patient. Identify prescription and over-the-counter (OTC) medications that contain alcohol. For example, KALETRA (lopinavir/ritonavir) oral solution used for HIV, contains 42.4% alcohol (v/v).2 Also, medications that are available in ‘elixir’ form as well as many OTC products (e.g., cough and cold products, mouthwashes) contain alcohol. Program reminders into pharmacy computer systems and electronic prescribing software to alert pharmacists and prescribers to the disulfiram-like reaction when an alcoholcontaining product and metronidazole are ordered for the same patient. Differentiate between a disulfiram-like reaction (an adverse effect) and a true drug allergy when obtaining allergy histories from patients. The disulfiram-like reaction is mild compared to a true drug allergy which can be life threatening. The preventable disulfiram-like reaction with metronidazole is not a reason to rule out its future use. References: 1) Flagyl [package insert] New York, NY: Pfizer Inc; Aug 2006. Available on Internet at: http://www.pfizer.com/files/products/uspi_flagyl.pdf. Viewed 22 Dec 2008. 2) Kaletra [package insert] North Chicago, IL: Abbott Laboratories; Oct 2008. Available on Internet at: http://www.rxabbott.com/pdf/ kaletratabpi.pdf. Viewed 22 Dec 2008. Editor’s note: Prevent-ERR™ is offered by Temple University School of Pharmacy and ISMP to bring information to healthcare providers who are in a position to reduce patient harm from adverse drug reactions and errors. tablets imprinted with a “B” and “145”) and 0.25 mg (round white tablets imprinted with a “B” and “146”). The tablets were manufactured by the Actavis Group and distributed by Mylan Pharmaceuticals under the Bertek and UDL Laboratories names. To return the recalled product, call 888-277-6166. ISMP will report additional findings related to this signal on Digitek in our next QuarterWatch report in January 2009. Safety Briefs (cont’d from page 2) HealthAlerts FDA has become aware of reports of acute phosphate nephropathy, a type of acute kidney injury, associated with the use of oral sodium phosphate products (OSP) for bowel cleansing prior to colonoscopy or other procedures. These products include the prescription products, VISICOL and OsmoPrep, and OSPs available over-the-counter (OTC) without a prescription as laxatives (e.g., FLEET PHOSPHO-SODA). In some cases when used for bowel cleansing, these serious adverse events have occurred in patients without identifiable factors that would put them at risk for developing acute kidney injury. FDA is requiring the manufacturer of Visicol and OsmoPrep to add a Boxed Warning to the labeling for these products. FDA is also requiring that the manufacturer develop and implement a risk evaluation and mitigation strategy (REMS), which will include a Medication Guide, and to conduct a post-marketing clinical trial to further assess the risk of acute kidney injury with use of these products. FDA recommends, in light of the risk of acute phosphate nephropathy, over-the-counter laxative OSP products should not be used for bowel cleansing. Consumers should only use OSPs for bowel cleansing pursuant to a prescription from a healthcare professional. Please refer to the FDA’s Drug Information Page (www.fda.gov/cder/drug/ infopage/OSP_solution/default.htm) for more information. Note: C.B. Fleet Company has announced a voluntary recall of all their OTC Fleet Phospho-Soda products to address the FDA's decision. For more information about the recall, visit the manufacturer’s website at: www.phosphosoda.com. Subscription Information Individual subscription rates are $52 per year for 12 monthly issues. Discounts are available for organizations with multiple sites or multiple users. For more information, contact ISMP at 215-947-7797 or e-mail to [email protected]. ISMP Medication Safety Alert!® December 2008 page 4 ConsumerMedSafety.org An ISMP website that alerts consumers to drug safety issues “Preventing medication errors is no longer just a responsibility for health professionals—consumers like you can also play a vital role.” That’s what the homepage banner says on our new consumer website, ConsumerMedSafety.org (www.consumermedsafety.org). ConsumerMedSafety.org is the first and only website on the Internet exclusively designed to bring the message of adverse drug event prevention directly to consumers. There are relatively few websites that offer consumers quality information about medication safety; and to the best of our knowledge, there are no other websites dedicated entirely to consumers and hosted by a charitable organization with a singular mission to understand the causes of medication errors and provide time-critical error-reduction strategies to the healthcare community and consumers. This unique, interactive website provides reliable, expert advice that will clearly impact medication safety. The site offers consumers various methods of learning about drug safety, including but not limited to the following: Blinded, memorable stories about actual errors that have happened and how to prevent them Peer-reviewed advice from safety experts, including you, our healthcare professional readers A consumer error-reporting program that communicates issues to ISMP, FDA, and medical product manufacturers to foster large-scale changes in healthcare Safety tools and resources, such as how to administer medications by various routes and which medications cannot be crushed Emailed safety alerts from ISMP, FDA, and our safety partner, iGuard.org, personalized according to the list of medications the consumer provides to us via a secure database Emailed notification of applicable drug recalls or drug class recalls that may affect consumers, based on the list of medications they provided. ConsumerMedSafety.org was created to improve health outcomes related to medication use, medication adherence, health literacy, and patient/provider collaboration and communication. The idea is to empower consumers to question healthcare professionals who are prescribing, dispensing, and administering medications to ensure potential problems are addressed to their satisfaction. The website is funded through generous sponsorships from private and corporate donors. Monies will be used to continue content development and management of the website, staff the consumer error reporting program, and further ISMP’s mission. We hope that you will consider linking your pharmacy, clinic, or office website to ConsumerMedSafety.org, and that you and your family will take advantage of our unique medication alert system. Please also keep us in mind for any safety issues you would like communicated to a wide audience of consumers, including patients, family members, and caregivers. We welcome your comments regarding the website ([email protected]) and will endeavor to continuously improve it to ensure it meets the needs of consumers and makes an impact on medication safety. The Institute for Safe Medication Practices is an independent nonprofit agency. ISMP accepts no advertising. The contents of this newsletter are copyrighted. ©2008 Institute for Safe Medication Practices. Law strictly prohibits redistribution, reproduction, or republication by recipients through any means, including print, e-mail, or fax, without written permission by ISMP. ISMP Medication Safety Alert! Community/Ambulatory Care Edition (ISSN 1550-6290) ©2008 Institute for Safe Medication Practices (ISMP). ISMP® is an FDA MEDWATCH partner. Call 1-800-FAIL-SAF(E) to report medication errors to the ISMP Medication Errors Reporting Program (MERP) or report on-line at www.ismp.org. Unless noted, published errors were received through the MERP. ISMP guarantees confidentiality and security of information received and respects reporters’ wishes as to the level of detail included in publications. Editors: Michael J. Gaunt, PharmD; Michael R. Cohen, RPh, MS, ScD; Judy Smetzer, RN, BSN. Reviewers: ISMP staff and Tabitha Carreon, PharmD, RPh; Eddie Dunn, PharmD; Richard A. Feifer, MD; Viktoriya Feldman, PharmD; Charlotte Huber, RN, MSN; Stan Illich, RPh, MHA; Patrick McDonnell, PharmD; Mark Nolan, RPh; Andrew Seger, PharmD; Kelly J. Stanforth, PharmD, FISMP; Kimberly Tallian, PharmD, FCSHP, FASHP; Chuck Young, RPh, CFE. Institute for Safe Medication Practices, 200 Lakeside Drive, Suite 200, Horsham, PA 19044. Tel. 215-947-7797; Fax 215-914-1492; E-MAIL: [email protected]. This is a peer-reviewed publication. Copyright © 2008 ISMP. Duplication is permitted only for internal distribution at your practice site. Duplication by any means for distribution outside your site is strictly prohibited. 11th Annual ISMP Cheers Awards: Celebrating innovation and exemplary role models or 11 years, ISMP trustees have honored individuals and organizations whose innovation and tireless dedication have helped achieve significant advances in preventing medication errors and saving patients’ lives. This year’s awardees were recognized at a dinner held December 9, 2008 in Orlando, FL. Please join us in congratulating the following award recipients as shining examples of what can be accomplished in the field of medication safety. CHEERS rang out for a government agency and nonprofit foundation that stepped forward to meet crucial and emerging medication safety needs: FDA Patient Safety News, FDA’s monthly video series for healthcare personnel, was honored for producing more than a hundred segments that feature invaluable error-prevention information on drugs, biologics, and medical devices. The videos illustrate how medical errors occur and demonstrate how to mitigate those errors. The broadcasts also provide footage on topics such as FDA safety notifications, medical product recalls, ISMP safety alerts, and strategies to protect patients. The videos are free to use and distribute, and are available through several healthcare education networks as well as links from the FDA website (www.fda.gov/psn) and ISMP website (www.ismp.org). The Sebastian Ferrero Foundation, established by the parents of a 3-year-old boy who died from a series of medical mistakes, including a medication overdose, was recognized for tirelessly advocating excellence in patient safety while treating families involved in errors with compassion and dignity. The Foundation (www.sebastianferrero.org), which is based in Gainesville, FL, is raising funds to build a full-service, state-of-the-art children’s hospital in Gainesville to improve pediatric care, and is working with Shands HealthCare and the University of Florida College of Medicine to develop comprehensive patient safety programs for local and national use. CHEERS resounded for a group of hospitals and health systems that banded together to provide a new medication safety online resource: www.HealthInfoTranslations.org was created in 2005 when three leading Ohio healthcare providers—Mount Carmel Health System, OhioHealth, The Ohio State University Medical Center—came together to address health education needs for low literacy and limited English-speaking patients. Another hospital, Nationwide Children’s Hospital, joined the project in 2007. The website offers free patient education materials, including medication safety-related information, that is easy to read and prints in English and 18 different foreign languages. The site has been receiving on average more than 8,000 visits a day. Additional languages and topics continue to be added, and the information is freely available without copyright. CHEERS were given to an extraordinary individual for her outstanding contributions to improving patient safety: Debora Simmons, RN, MSN, CCRN, CCNS, received the ISMP Volunteer Award for her dedication to facilitating education and information sharing on medication error prevention issues. She has worked closely with ISMP to provide recommendations for the prevention of IV tubing misconnections and advocate medication safety to nurses, including the state board of nursing in Texas. She also has served as an advisor to ISMP’s medication safety newsletters, hosted ISMP’s medication safety fellows, and helped provide nursing continuing education credits for the Institute’s learning programs. She is a Research Scientist at the Texas A&M Health Science Center Rural and Community Health Institute and Associate Director of The Patient Safety Education Project in Houston, TX. Very special CHEERS were given to two recipients of the ISMP Medication Safety Alert! Subscriber Award this year: Community Health Network (CHN) in Indianapolis, IN, was honored for its long-term implementation of safety initiatives based on the Quarterly Action Agendas published in the ISMP Medication Safety Alert! newsletter. Over the past 7 years, CHN has developed and refined a process for incorporating the agendas into clinical operations and the organization’s overall medication safety program. Examples include using pharmacists to complete initial patient medication histories, implementing an independent double-check of heparin flush doses in the NICU, and developing a system for tracking look-alike medications and addressing their potential for harm. UMass Memorial Medical Center in Worcester, MA, received the award for their comprehensive internal use of information from ISMP’s newsletters. The ISMP Medication Safety Alert! Acute Care edition, Community/Ambulatory Care edition, and Nurse AdviseERR newsletters are disseminated to all applicable departments, and newsletter highlights are presented at four staff meetings a month. The medication safety officer reviews the newsletters on a bi-weekly basis to identify potential areas for improvement, and sends this information along via a weekly “lessons learned” email and a monthly written safety report. Examples of changes enacted include altering the dispensing procedure for oral liquids to eliminate inadvertent IV administration and developing chemotherapy infusion guidelines to address fluorouracil administration errors. The ISMP CHEERS Awards were highlighted by the presentation of the 2008 ISMP Lifetime Achievement Award: Diane Cousins, RPh, former Vice President of Healthcare Quality and Information, United States Pharmacopeia (USP), has a long history of developing or administering medication reporting programs, including USP’s MEDMARX program and the former USP-ISMP Medication Errors Reporting Program (now an ISMP reporting program). She developed the USP Practitioners’ Reporting Network into four nationwide reporting programs that focus on the quality, efficacy, and safety of over-the-counter and prescription drugs. She also organized the first USP Advisory Panel on Medication Errors and is a founder of the National Coordinating Council for Medication Error Reporting and Prevention. Cousins has received a Pinnacle Award from the American Pharmacists Association Foundation for her contributions to the medication use process and is a member of The Joint Commission’s Sentinel Event Advisory Group, a member of the editorial advisory board for The Joint Commission’s Perspectives on Patient Safety, and co-chair of the Pharmacy Quality Alliance Patient Safety Cluster. We sincerely thank the organizations and individuals who attended and/or sponsored our 11th Annual ISMP CHEERS Awards dinner. Visit www.ismp.org/Cheers for a list of contributors and winners. Thanks also are extended to our keynote speaker, Dr. Peter Angood, Vice President & Chief Patient Safety Officer for The Joint Commission, who gave the audience anecdotes about his personal experiences with medication errors and adverse drug events, and presented his ideas on how to accelerate the long process of changing healthcare to ensure patient safety. His call for greater innovation and more role models for patient safety reinforced the need to recognize current leaders and share their successes so similar efforts can be undertaken across the globe. We look forward to another great year of working together to improve medication safety in 2009. ISMP Medication Safety Alert! December 2008 page 6 Special Recognition… Our 2008 ISMP Medication Safety Alert! Community/Ambulatory Care Clinical Advisory Board Production of this peer reviewed newsletter would not be possible without the assistance of a reliable, talented, and well-informed clinical advisory board. As 2008 nears an end, we want to thank each of the following members of the advisory board for their dedication to making this newsletter a valuable medication safety resource. Tabitha A. Carreon, PharmD, RPh, Albertson’s, LLC and University of Texas at El Paso, El Paso, TX James T. DeVita, RPh, CVS/Caremark, Woonsocket, RI Eddie Dunn, PharmD, University of Arkansas School of Pharmacy, Little Rock, AR Richard A. Feifer, MD, MPH, FACP, Medco Health Solutions, Franklin Lakes, NJ Viktoriya Feldman, PharmD, Rite Aid Corporation, Warminster, PA Alan S. Fox, RPh, Health One, Eastlake, OH Meghan Freyer, PharmD, CVS/Caremark, Greensboro, NC Ronald Goldman, RPh, Tel-Drug, Horsham, PA Charlotte Huber, RN, MSN, ECRI Institute, Plymouth Meeting, PA Stan Illich, RPh, MHA, Evans Army Community Hospital, Fort Carson, CO Amanda G. Kennedy, PharmD, BCPS, University of Vermont, Burlington, VT Albert Kinsky, PharmD, Giant Food Stores, LLC, Camp Hill, PA Mykola Malinowsky, RPh, MS, University of Minnesota Hospitals and Clinics, Fairview, Minneapolis, MN Patrick McDonnell, PharmD, Temple University School of Pharmacy, Philadelphia, PA Crystal Lennartz, PharmD, MBA, National Association of Chain Drug Stores, Alexandria, VA Mark Nolan, RPh, SHAPE Healthcare Facility, SHAPE, Belgium Andrew Seger, PharmD, Brigham & Women’s Hospital, Boston, MA Edward J. Staffa, RPh, Mirixa, Reston, VA Kelly Stanforth, PharmD, FISMP, OhioHealth Clinical Resource Management, Columbus, OH Hermine Stein, DO, RPh, Brookside Family Practice & Pediatrics, Pottstown, PA Kim Swiger, RPh, Ingles Markets Inc., Suwanee, GA Kimberly Tallian, PharmD, BCPP, FCSHP, FASHP, University of California, San Diego Medical Center, San Diego, CA Larry Wolfe, RPh, Walgreen Co., Litchfield Park, AZ Chuck Young, RPh, CFE, University of Massachusetts Medical School, Boston, MA Happy Holidays... The staff and trustees at the Institute for Safe Medication Practices wish you joy, health, and happiness this holiday season! ISMP Trustees David Bates, MD, MSc George DiDomizio, JD McGoldrick Michele Campbell, MSN, RNC-OB, NEA-BC Janice Dunsavage, RPh, MS Joel Shuster, PharmD, BCPP Michael Cohen, RPh, MS, ScD Russell Jenkins, MD Mark Cziraky, PharmD, FAHA Louis Martinelli, PharmD, PhD (Chair of the board) J. Russell Teagarden, RPh, MA David U, BScPhm, MScPhm Margaret Zane Wolf, RN, PhD, FAAN G. Rodney Wolford ISMP Staff Michelle Bell, RN, BSN Renee Brehio, MA Cunningham, BSEE, MCSE, CAN RPh, MS Quarry, CPA Nancy Globus, PharmD Russell Jenkins, MD Michelle Mandrack, RN, BSN MSN Stephanie DeGraw, PharmD Michael Gaunt, PharmD Donna Horn, RPh, DPh Lena Khavinson Kristine Needleman, RPh Ann Shastay, RN, MSN, AOCN Stephanie Unger, JD Hedy Cohen, RN, BSN, MS Lisa Shiroff Allen Vaida, PharmD, FASHP Michael Cohen, RPh, MS, ScD Lauren Denney, RN, MSN, CNA, BC Michael Gorham Nicole Graser Arounsavanh Khemdy Susan Paparella, RN, MSN Rachel Cohen, MS, RD Sharon Dicker Matthew Fricker, Matthew Grissinger, RPh, FASCP, FISMP Marci Lee, PharmD, FISMP Brandon Pressley Judy Smetzer, RN, BSN, FISMP William Mimi Spiegel Stuart Levine, PharmD Susan Proulx, PharmD Kelly Stever Heather Nancy Tuohy, RN,