Download DS500 RemotaSilo™ Upgrade

Kingston Technology
Data Silo DS500
RemotaSilo
9-Bay Expansion Chassis with
Remote System Monitoring
User’s Guide
Kingston Technology
®
Data Silo DS500
RemotaSilo™
9-Bay Expansion Chassis with
Remote System Monitoring
User’s Guide
Part No. D89-0000-0053 B00 June 1998
Kingston Technology Company
17600 Newhope Street
Fountain Valley, CA 92708-9885
Phone (714) 438-1850
Fax (714) 438-1847
RemotaSilo User’s Guide - Rev. B00
Kingston Technology Company
i
Table of Contents
Introduction......................................................................................................... 5
Package Contents .............................................................................. 6
Host PC Computer Requirements....................................................... 7
System Features ................................................................................ 8
Hardware Installation .......................................................................................... 9
Port and Cable Configurations .......................................................... 10
Asynchronous Serial Ports................................................ 10
Serial Port for RAID Controller .................................. 10
Serial Port for Host PC.............................................. 11
Ethernet Connection ......................................................... 12
10BASE2 Ethernet Using a Coaxial Cable ................ 12
10BASE-T Ethernet Using a Twisted Pair Cable ....... 13
Two Digit LED Display ...................................................................... 14
RemotaSilo Chassis ID ..................................................... 14
Power-On Diagnostic Codes ..................................... 15
Flash Memory Programming Codes .......................... 15
Timer Allocation Error Codes .................................... 15
RAID Controller Interface Mode Code ....................... 15
Standalone Mode ...................................................... 15
Chassis ID Conflict.................................................... 16
RemotaSilo Activity ................................................... 16
Push Switches .................................................................................. 16
Selecting the Chassis ID Number ..................................... 17
Software Installation ......................................................................................... 19
Starting the RemotaSilo Software ..................................................... 22
Un-installing the RemotaSilo Software.............................................. 23
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Appendices....................................................................................................... 25
Appendix A
RemotaSilo Configurations ......................................... 26
Basic RemotaSilo Configuration........................................ 26
RemotaSilo Configuration with Remote Access ................ 26
Multiple RemotaSilo Chassis Connected via Ethernet....... 27
Multiple RemotaSilo Chassis Clusters............................... 30
RemotaSilo System with Message Sending Functions...... 31
RemotaSilo System Configured as Master without RAID
Controller .......................................................................... 32
RemotaSilo System Configured as Master with RAID
Controller .......................................................................... 32
Master RemotaSilo Connected to Slave RemotaSilo with
RAID Controller ................................................................. 33
Slave RemotaSilo Connected to Another RemotaSilo with
RAID Controller ................................................................. 34
Appendix B
Pin Assignments ......................................................... 37
Appendix C
Software Features ...................................................... 39
Main Screen...................................................................... 39
View Menu ........................................................................ 39
Chassis Menu ................................................................... 45
Options Menu.................................................................... 54
Advanced Menu ................................................................ 59
Appendix D
Simple Network Management Protocol (SNMP) Setup 63
Appendix E
SES/SAF-TE Host Connection.................................... 68
Appendix F
Firmware Updates....................................................... 71
Appendix G
Product Warranties and Notices ................................. 72
How to Reach Kingston..................................................... 76
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List of Figures
Figure 1: RemotaSilo Configuration ................................................................... 6
Figure 2: RemotaSilo Rear Panel Connectors ................................................... 9
Figure 3: Internal DB-9 Connector ................................................................... 10
Figure 4: Connecting the Serial Cable ............................................................. 11
Figure 5: Attaching the Coaxial Cable.............................................................. 12
Figure 6: Attaching the Twisted Pair Cable ...................................................... 13
Figure 7: Two-Digit LED Display...................................................................... 14
Figure 8: Push Switch Functions ..................................................................... 16
Figure 9: Welcome Screen .............................................................................. 19
Figure 10: License Agreement Screen............................................................. 20
Figure 11: Destination Directory Screen .......................................................... 20
Figure 12: Program Folder Screen................................................................... 21
Figure 13: Setup Complete Screen.................................................................. 22
Figure 14: Add/Remove Programs Screen ...................................................... 23
Figure A-1: Basic Cable Configuration............................................................. 26
Figure A-2: Remote Cable Configuration ......................................................... 27
Figure A-3: RemotaSilo Cluster Configuration ................................................. 29
Figure A-4: Multiple RemotaSilo Clusters ........................................................ 30
Figure A-5: RemotaSilo Message Sending ...................................................... 31
Figure B-1: RJ-45 Connector Pin Numbers...................................................... 37
Figure B-2: DB-9 Connector Pin Numbers ....................................................... 38
Figure E-1: Jumper J3 Location....................................................................... 68
Figure E-2: J3 Jumper Settings ....................................................................... 69
Figure E-3: SCSI Cable Connection ................................................................ 70
List of Tables
Table 1: DB-9 Pin Assignments ....................................................................... 11
Table B-1: UTP Pin Assignments .................................................................... 37
Table B-2: DB-9 Pin Assignments ................................................................... 38
Table E-1: SCSI ID Jumper Settings ............................................................... 69
Table E-2: SCSI Termination ........................................................................... 70
RemotaSilo User’s Guide - Rev. B00
Kingston Technology Company
Introduction
5
Introduction
RemotaSilo™ is a factory-installed option for Kingston’s Data Silo
DS500 9-bay rack mount or tower expansion chassis. The RemotaSilo
upgrade consists of an additional circuit board installed into the DS500
chassis, a 6’ asynchronous serial cable, and remote monitoring
®
software for a PC running either Microsoft Windows 95 or Windows
®
NT 4.0 operating systems.
The RemotaSilo upgrade allows remote monitoring and control of up to
16 DS500 chassis units and their installed hard drives, tape drives, CDROM and CD-R drives, or other SCSI devices. The RemotaSilo is
designed to work with RAID controllers from the leading manufacturers.
®
®
CMD CRD-5500 (all configurations), and Mylex DAC960S RAID
controllers are currently supported. RemotaSilo is capable of monitoring
system configurations and chassis environmental parameters, such as:
power supply voltages, ambient temperature and cooling fan activity.
With a compatible, installed RAID controller, RemotaSilo also monitors
all active drives supported by the controller for drive failures.
ETHERNET CABLE
SERIAL CABLE
CONNECT UP TO 16
REMOTASILO CHASSIS
SCSI CABLE
RA
ID
HOST PC
DS500 TOWER
WITH
REMOTASILO
SERVER
0807
Figure 1: RemotaSilo Configuration
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Introduction
In the event that system environmental parameters have reached a predefined warning or alarm level, or upon detecting a drive failure, the
RemotaSilo will log the information in nonvolatile memory while also
sending this information to a PC configured as the RemotaSilo host.
The host PC can also be programmed to respond to the alarm or
warning signals by paging, faxing, or e-mailing the system manager
with the cause of the alarm or warning. The monitoring software can
also be run from a remote PC through Windows NT or 95 operating
system, or with the use of third-party software, such as Norton
pcANYWHERE™ for remote screen control of the host PC.
RemotaSilo supports SES, SAF-TE and SNMP protocols (SNMP
interface requires Windows NT).
Package Contents
In addition to the purchased Data Silo DS500 chassis and the
corresponding DS500 User’s Guide, the RemotaSilo upgrade should
include the following items:
q
q
q
q
q
RemotaSilo integrated circuit board
(factory installed into the DS500 chassis)
6’ asynchronous serial cable with two DB-9 connectors
8-bit internal SCSI cable (for SES or SAF-TE connection)
RemotaSilo monitoring software (one 3.5” floppy diskette)
RemotaSilo User’s Guide
If any of the items are missing or damaged, contact your Kingston
dealer for a replacement.
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RemotaSilo User’s Guide - Rev. B00
Introduction
7
Host PC Computer Requirements
The RemotaSilo software requires the host computer to satisfy the
following minimum system requirements:
q
q
q
q
q
q
486DX 33MHz (minimum) or Pentium (recommended)
Windows 95 or Windows NT 4.0 operating system
16MB RAM or higher
5MB disk space
VGA video display
Microsoft-compatible mouse
The following requirements are necessary for optional RemotaSilo
paging, faxing, e-mail, and remote access functions:
q
q
Data/Fax modem (internal or external)
Remote access software application, such as Norton
pcANYWHERE™, for remote screen control of Host PC.
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Introduction
System Features
The DS500 RemotaSilo chassis connects to a host PC computer using
the asynchronous serial cable (provided). The RemotaSilo software can
®
®
run under Windows 95 or Windows NT , and offers the following
system features:
q
q
q
q
Set Chassis Temperature Alarm Levels
Set System Manager’s Pager, Fax, and E-mail Numbers
View Chassis Configuration
Drive Bay Number Assignments
Temperature Alarm Settings
System Manager Information
q
q
q
View Chassis Environmental Specifications
View +12V and +5V voltage levels output from each
Installed power supply
View +12V and +5V voltage levels for the installed drives
View ambient temperature
(within 1° accuracy between 0° C and 55° C)
q
q
q
q
q
q
q
q
View Chassis Alarm Logs
Detects +12V out of range ± 5%
Detects +5V out of range ± 5%
Detects excessive ambient temperature levels
Detects operating status of installed fan(s)
q
q
q
q
Switch to RAID utility programs provided by the RAID controller
View and modify RAID configuration
View RAID controller alarm logs which detect operating status
of installed drives via RAID controller
q
q
Supports SES (SCSI-3 Enclosure Services) and SAF-TE (SCSI
Accessed Fault Tolerance Enclosures) protocols
Supports SNMP (Simple Network Management Protocol) (Windows
NT required for SNMP interface)
Local host to remote host terminal control transfer (requires
Windows’ built-in Dial-up Networking utility, or third-party software
®
such as Norton pcANYWHERE).
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RemotaSilo User’s Guide - Rev. B00
Hardware Installation
9
Up to sixteen DS500 RemotaSilo chassis may be monitored and
controlled by the host PC via Ethernet connections. The RemotaSilo
chassis provides a BNC port for coaxial cabling, and an RJ-45 port for
10BASE-T Unshielded Twisted Pair (UTP) cabling which conforms to
the IEEE 802.3 Ethernet standards.
Hardware Installation
This section describes the installation process of the Data Silo DS500
RemotaSilo chassis specific to the factory-installed RemotaSilo circuit
board. For information concerning the DS500 chassis itself or for
installation of SCSI devices, please refer to the Data Silo DS500 User’s
Guide.
The RemotaSilo circuit board installed in the DS500 chassis provides
the necessary hardware features required to monitor and control up to
sixteen DS500 RemotaSilo RAID storage chassis. Designed for easy
set up and configuration, in the simplest configuration, the RemotaSilo
user is only required to connect two serial port cables: one to the host
computer and one to the RAID controller (if applicable).
The RemotaSilo cable connectors and display LEDs are
accessible from the rear panel of the DS500 chassis as shown in
Figure 2 below:
Figure 2: RemotaSilo Rear Panel Connectors
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Hardware Installation
Port and Cable Configurations
Asynchronous Serial Ports
The two asynchronous serial ports located on the RemotaSilo circuit
board (internal and external) are automatically configured to match the
settings of the asynchronous serial ports located on the host computer
and the RAID controller, respectively. These serial port settings consist
of the following parameters:
•
•
•
•
Number of Data Bits
Number of Stop Bits
Enable/Disable of Parity Bit
Baud Rate (# Bits/Second)
Serial Port for RAID Controller
The internal serial port DB-9 connector, located on the RemotaSilo
circuit board, connects to a terminal serial port on the RAID controller (if
one is installed). See Figure 3 below for the connector location.
Note: Jumper J3 is used for an optional SCSI interface to set SCSI ID
and SCSI termination. For basic RemotaSilo configurations, there are
no jumpers to set.
Pin 1
Pin 2
Pin 1
Jumper J3
50-Pin
Header
Connector
Pin 1
For SES/SAF-TE
Connection
50-Pin
Header
Connector
DB-9
Serial
Connector
For
Connection to
RAID
Controller
BNC
Connector
DB-9
Serial
Connector
0806
Figure 3: Internal DB-9 Connector
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Hardware Installation
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Serial Port for Host PC
The external serial port DB-9 connector is located on the rear panel of
the RemotaSilo chassis. This port is the interface between the
RemotaSilo chassis and the host PC computer. Locate the DB-9 serial
cable included with your package contents. Attach one end of the serial
cable to the serial port on the RemotaSilo chassis (See Figure 4 below).
Connect the other end of the cable to the desired COM port on your
computer.
DB-9
CONNECTOR
SERIAL CABLE
0803
Figure 4: Connecting the Serial Cable
The DB-9 serial port connector has standard signal and connector pin
assignments as follows:
Pin Number
1
2
3
4
5
6
7
8
9
Signal Name
NC ( no connection )
Transmit Data
Receive Data
Data Set Ready
Signal Ground
Data Terminal Ready
Clear To Send
Request to Send
NC ( no connection )
Table 1: DB-9 Pin Assignments
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Hardware Installation
Ethernet Connection
When more than one DS500 RemotaSilo chassis are being monitored
and controlled by the same host computer, each chassis is connected
using an Ethernet cable. Either the BNC or the RJ-45 connector,
located on the rear panel of each RemotaSilo chassis, may be used to
connect the RemotaSilo chassis to a 10BASE2 Thin Ethernet coaxial
cable, or a 10BASE-T Ethernet twisted pair cable, respectively.
The Ethernet controller on the RemotaSilo circuit board automatically
detects if there is a cable connected to either its BNC or RJ-45
connector. Upon detection, the Ethernet controller will automatically
direct its transmitter and receiver to operate with the appropriate cable
interface circuitry. (If both types of connectors are used, only the RJ-45
will be acknowledged).
10BASE2 Ethernet Using a Coaxial Cable
Using Thin Ethernet coaxial cabling, all RemotaSilo chassis are serially
chained together in a linear bus topology. Both ends of the cable must
be properly terminated using 50 Ohm terminators. One end of the cable
segment must be grounded.
To connect the RemotaSilo chassis using coaxial cabling, insert a “TConnector” onto the BNC port as shown in Figure 5. If adding more
RemotaSilo chassis, attach a coaxial cable to the end of the Tconnector. If this is the last connection on the cable segment, attach a
50 Ohm terminator.
BNC "T-CONNECTOR"
BNC PORT
50 OHM
COAX
CABLE
0801
Figure 5: Attaching the Coaxial Cable
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RemotaSilo User’s Guide - Rev. B00
Hardware Installation
13
10BASE-T Ethernet using a Twisted Pair Cable
With an Ethernet twisted pair cable, all RemotaSilo chassis are radially
connected to an Ethernet hub in a star topology. Connect one end of
the twisted pair cable to the rear panel of the RemotaSilo chassis and
the other end to an Ethernet hub.
Note: The RemotaSilo Ethernet connectors are auto-detecting. Do
NOT connect both UTP AND Coaxial cables concurrently. If both
Ethernet connector types are used, only the UTP connector will be
supported. The RemotaSilo Ethernet controller supports only one
cable connection at a time.
RJ-45 CONNECTOR
TWISTED PAIR PORT
0802
Figure 6: Attaching the Twisted Pair Cable
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Hardware Installation
Two Digit LED Display
There are two display LEDs located on the rear panel of the RemotaSilo
chassis. The LEDs report status conditions in several modes. The
segments of each LED and its functions are outlined below:
Figure 7: Two Digit LED Display
The two digit LED display may specify one of the following (depending
on current operation):
•
•
•
•
•
RemotaSilo Chassis ID
Power-On Diagnostic Codes
Flash Memory Programming Codes
Timer Allocation Error Codes
RAID Controller Interface Mode
RemotaSilo Chassis ID
Each RemotaSilo DS500 chassis is identified by a unique ID number
within a range of 0 to 15. The LEDs will display the current ID number.
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Hardware Installation
15
Power-On Diagnostic Codes
Code
Description
d0
d1
d3
d4
d5
d6
Diagnostics Beginning
CPU Test Failed
Static RAM Test Failed
Real Time Clock Test Failed
Timer Test Failed
Interrupt Controller Test Failed
Flash Memory Programming Codes
Code
Description
P0
PE
PU
C1, C2
Flash Memory Programming Mode
Flash Memory Programming Error
Flash Memory Programming Command Unknown
Flash Memory Programming Command Error
Timer Allocation Error Codes
Code
Description
t0, t1, t3
Timer Allocation Error
RAID Controller Interface Mode Code
Code
Description
L0
RAID Controller is in Local Mode
(otherwise RemotaSilo Chassis ID is displayed)
Standalone Mode
When the dot (.) of the right side LED display is ON solid, this indicates
that the RemotaSilo chassis is not communicating with the host
computer.
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Hardware Installation
Chassis ID Conflict
When the dot (.) of the left side LED display is ON solid, this indicates
that the RemotaSilo chassis ID number selected by the user is in
conflict with an ID currently being used by another RemotaSilo chassis.
RemotaSilo Activity
When the “f” segment of the left-hand 7-segment display LED is blinking
(at approximately 2 Hz), this indicates that the RemotaSilo chassis has
already passed the power-on diagnostic test and is currently active.
Push Switches
There are two push switches located on the top of the RemotaSilo 7segment display LEDs. The left-hand switch, when pressed and
released, resets all electronics on the RemotaSilo circuit board. The
right-hand switch is only effective if the RemotaSilo chassis is in the
stand-alone mode and is not communicating with the host computer
(see stand-alone mode above). If the right-hand switch is pressed and
released, the RemotaSilo chassis ID number will be incremented by
one. When the display value reaches 15, the digits will cycle back to 0.
Left-Side Push Switch
Performs Reset
0805
Right-Side Push Switch
Toggles Stand Alone Mode
Stand-Alone Mode is ON
when light is solid
Figure 8: Push Switch Functions
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RemotaSilo User’s Guide - Rev. B00
Hardware Installation
17
Selecting the Chassis ID Number
As discussed above, when the DS500 RemotaSilo chassis is in standalone mode, the user can set the chassis ID using the right-hand push
switch. Each time the switch is pushed and released the current
chassis ID number will be incremented by one. The user can select any
chassis ID value from 0 to 15 which has not already been assigned to
another chassis.
RemotaSilo User’s Guide - Rev. B00
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Software Installation
19
Software Installation
The DS500 RemotaSilo chassis uses monitoring software installed on a
Host PC running either Microsoft Windows 95 or Windows NT. To
install the software, follow the steps below:
1.
Insert the RemotaSilo Setup diskette into the floppy drive.
2.
Click on the Taskbar
3.
From the Run menu, click on
drive.
4.
to run Setup.
Double-click on the Setup icon, then click OK
When the program begins, it will display a welcome screen:
Start
button and select Run.
Browse...
and go to the A: floppy
Figure 9: Welcome Screen
5.
Select
Next
to continue with the installation.
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20
Software Installation
Figure 10: License Agreement Screen
6.
After reading the Software License Agreement, select
7.
Next, specify the destination directory where the software is to be
copied. The default directory is “C:\Program Files\Kingston
Next
to use the default selection, or
RemotaSilo.” Click on
choose Browse... to specify a different directory.
Yes
.
Figure 11: Destination Directory Screen
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RemotaSilo User’s Guide - Rev. B00
Software Installation
8.
21
Setup will prompt you before creating a Program Folder. The
default folder name is “Kingston RemotaSilo.” You may type in
another name or choose an existing folder from the list. When
ready, click
Next
to continue.
Figure 12: Program Folder Screen
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22
Software Installation
9.
Setup will then proceed to copy the files from the Setup disk to your
system. When finished, Setup allows you to either view the
README file and/or launch the RemotaSilo monitoring program
directly after the installation is completed. (Note: checking either
box is optional).
Figure 13: Setup Complete Screen
1.
Click on
Finish
to complete the installation.
Starting the RemotaSilo Software
To start the RemotaSilo monitoring:
1.
Start
Click on the Taskbar
button and select Programs,
then Kingston RemotaSilo, and then RemotaSilo.
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Software Installation
23
To launch the RemotaSilo monitoring software directly from your
Desktop, simply follow the steps below to create a shortcut icon:
2.
Start
Click on the Taskbar
button and select Programs,
then launch Windows Explorer.
3.
Go to the directory where the RemotaSilo software is located. For
example, double-click on Program Files then Kingston RemotaSilo.
4.
Right-click on the RemotaSilo icon, and select “Create Shortcut.”
5.
Drag and drop the newly created icon onto your Desktop.
Un-installing the RemotaSilo Software
To remove the RemotaSilo software from your system, follow the steps:
1.
Go to Settings/Control Panel from the system Taskbar, and select
Add/Remove Programs.
2.
Select the Kingston RemotaSilo and then click on Add/Remove... to
remove the software from your system.
Figure 14: Add/Remove Programs Screen
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Appendices
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26
Appendix A
Appendix A
RemotaSilo Configurations
RemotaSilo Configurations
The architectural design of the DS500 RemotaSilo option provides the
flexibility to configure mass storage systems for a variety of
applications.
The following are examples of RemotaSilo system configurations:
Basic RemotaSilo Configuration
This is the simplest way to connect one DS500 RemotaSilo chassis as
an intelligent mass storage system:
SERIAL CABLE
SCSI CABLE
RA
ID
HOST PC
DS500 TOWER
WITH
REMOTASILO
0810
NETWORK
SERVER
Figure A-1: Basic Cable Configuration
RemotaSilo Configuration with Remote
Access
This configuration requires that the local host computer and the remote
computer are both loaded with the same remote access application,
and that both are equipped with modems. The remote access
application allows the user to transfer control from the local Host
computer to the remote computer and visa versa. Once the control has
been transferred to the remote computer, it becomes a temporary host.
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RemotaSilo User’s Guide - Rev. B00
Appendix A
RemotaSilo Configurations
27
The temporary host can transfer back the control to the local host at any
time, as required by the system manager.
Figure A-2 shows both a local and a remote host PC, each equipped
with a modem and running the same RemotaSilo remote access
application. The local host RemotaSilo system is connected to a
network server via a SCSI cable.
NE
NE LI
PHO
MODEM
REMOTE PC
MODEM
SERIAL CABLE
SCSI CABLE
RA
ID
HOST PC
DS500 TOWER
WITH
REMOTASILO
0811
NETWORK
SERVER
Figure A-2: Remote Cable Configuration
Multiple RemotaSilo Chassis Connected
via Ethernet
As many as 16 RemotaSilo chassis can be connected together via
Ethernet cables. All chassis in the system are monitored and controlled
by a single host computer. For purposes of this User’s Guide, a
RemotaSilo “cluster” will be defined as a mass storage system
configuration which meets all the following conditions:
a.
Multiple RemotaSilo chassis are connected via Ethernet cables
using the Ethernet ports installed on each chassis
b.
All RemotaSilo chassis connected via Ethernet cables are
monitored by and connected to a single host computer via a
serial cable (a SCSI port is also available).
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28
Appendix A
RemotaSilo Configurations
c.
Only one of the RemotaSilo chassis connected in a cluster has
a RAID controller (or more than one) installed. This chassis is
designated as the RemotaSilo RAID chassis.
d.
All disk drives installed in the RemotaSilo RAID chassis, as
well as those installed in the other chassis are connected to
the RAID controller(s) via SCSI cables. All of these drives are
controlled by the RAID controller associated with the cluster.
In large mass storage systems, more than thirty SCSI devices may be
connected to a RAID controller and these drives may be housed in
multiple RemotaSilo chassis. Since each RemotaSilo chassis is
equipped with an Ethernet port, either a thin Ethernet coaxial cable or a
twisted pair Ethernet cable can be used to connect multiple RemotaSilo
chassis together as a cluster.
Note: The distance between two adjacent RemotaSilo chassis is
limited by the maximum SCSI cable lengths between them, not by
the Ethernet cable length. In general, an Ethernet cable can extend
further than a SCSI cable, even in the case where a differential
SCSI cable is used.
The RemotaSilo chassis which is connected to the host computer via an
asynchronous serial cable (a SCSI port is also available) will be referred
to as the “Master”, and the rest of the RemotaSilo chassis that are
connected to the Master via the Ethernet connection will be referred to
as “Slave” RemotaSilo chassis. Up to 15 Slave RemotaSilo chassis
may be connected to the Master chassis; up to 16 RemotaSilo chassis
can be monitored and controlled by the host computer. This capability is
useful when a single host computer is required to supervise all
RemotaSilo chassis in a cluster configuration.
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RemotaSilo User’s Guide - Rev. B00
Appendix A
RemotaSilo Configurations
29
Figure A-3 depicts a RemotaSilo cluster and the chassis connections to
an Ethernet hub via 10BaseT twisted pair cables. In this example, a
RAID controller is installed in the Master chassis.
Figure A-3: RemotaSilo Cluster Configuration
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30
Appendix A
RemotaSilo Configurations
Multiple RemotaSilo Chassis Clusters
Several RemotaSilo clusters can be connected together via Ethernet
coaxial or twisted pair cables. All RemotaSilo chassis are monitored
and controlled by the host computer. Each cluster is connected to a
network server through a SCSI cable.
Figure A-4: Multiple RemotaSilo Clusters
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RemotaSilo User’s Guide - Rev. B00
Appendix A
RemotaSilo Configurations
31
RemotaSilo System with Message Sending
Functions
Any RemotaSilo system can be configured to send alarm messages via
pager, fax and e-mail. When alarm or warning events, (such as high
chassis temperature, low +12 voltages, etc.) have occured within a
RemotaSilo chassis and have been detected by the chassis’ local CPU,
this information is transmitted to the host computer for logging and
display. The RemotaSilo host software provides options for how coded
alarm messages are received. paging, faxing or e-mailing can be
selected in order to receive alarm and warning messages, or any
combination of the three may be selected. Refer to Appendix C for
configuring the message-sending functions of the RemotaSilo software.
Figure A-5 depicts the RemotaSilo’s capability to e-mail, fax, or page
the operator via the host computer’s external (or internal) modem.
E-Mail
Fax
Paging Service
Pager
System Manager
SERIAL CABLE
MODEM
SCSI CABLE
RA
ID
HOST PC
DS500 TOWER
WITH
REMOTASILO
0811
NETWORK
SERVER
Figure A-5: RemotaSilo Message Sending
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Appendix A
RemotaSilo Configurations
RemotaSilo Configured as Master without
RAID Controller
To configure the RemotaSilo chassis without connecting to another
slave RemotaSilo chassis or to a RAID controller, use the asynchronous
serial cable (provided) to make the connection between the DB-9
connector on the RemotaSilo chassis rear panel and the desired COM
port on the host computer. Refer to Appendix B for the signal and pin
assignments on the DB-9 connector.
RemotaSilo Configured as Master with
RAID Controller
To configure the RemotaSilo chassis as a Master with an installed RAID
controller:
a.
Use the asynchronous serial cable provided with the
RemotaSilo shipment to make the connection between the
DB-9 connector on the RemotaSilo chassis rear panel and the
desired COM port on the host computer. (Refer to Appendix B
for the signal and pin assignments on the DB-9 connector.)
b.
To connect between the RAID controller and the internal DB-9
connector on the RemotaSilo circuit board (see Figure 3), use
an asynchronous serial cable with a plug DB-9 connector
(usually included with the RAID controller). This cable should
have one end equipped with a DB-9 plug connector, and the
other end equipped with a connector which is designed to
mate with the serial cable connector at the RAID controller’s
display terminal port. (If a DB-9 serial cable has not been
provided with the RAID controller, please contact the RAID
controller vendor for assistance). Refer to the RAID controller
installation manual provided by the manufacturer to determine
the signal and pin assignments for connection to the RAID
controller display terminal.
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Appendix A
RemotaSilo Configurations
33
Master RemotaSilo Connected to Slave
RemotaSilo with RAID Controller
a.
Use the asynchronous serial cable provided with the
RemotaSilo shipment to make the connection between the DB9 connector on the RemotaSilo chassis rear panel and the
desired COM port on the host computer.
b.
To connect between the RAID controller and the internal DB-9
connector on the RemotaSilo circuit board (see Figure 3), use
an asynchronous serial cable with a DB-9 connector (usually
included with the RAID controller. This cable should have one
end equipped with a DB-9 plug connector, and the other end
equipped with a connector which is designed to mate with the
serial cable connector at the RAID controller’s display terminal
port. (If a DB-9 serial cable has not been provided with the
RAID controller, please contact the RAID controller vendor for
assistance). Refer to the RAID controller installation manual
provided by the manufacturer to determine the signal and pin
assignments for connection to the RAID controller display
terminal.
For thin Ethernet coaxial cable connection:
Note:
Maximum thin coaxial cable segment length (without using a
repeater) is 607 feet.
•
•
•
•
Attach a T-connector to the BNC port located on the
Master RemotaSilo chassis rear panel.
Attach another T-connector to the BNC port located on the
Slave RemotaSilo chassis rear panel.
Connect the two RemotaSilo chassis together with a thin
Ethernet coaxial cable.
If a RemotaSilo chassis is at the end of the coaxial cable,
the end of the cable must be terminated with a 50 Ohm
terminator.
For twisted pair cable connection:
Note:
Maximum length twisted pair Ethernet cable (from RemotaSilo
chassis to hub) is 328 feet.
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Appendix A
RemotaSilo Configurations
•
Use a twisted pair cable to connect the Master
RemotaSilo to one port of the Ethernet hub.
•
Use a twisted pair cable to connect the Slave RemotaSilo
chassis to another port of the Ethernet hub.
Slave RemotaSilo Connected to Another
RemotaSilo with RAID Controller
To connect the RAID controller to the internal DB-9 connector on the
RemotaSilo circuit board (see Figure 3), use an asynchronous serial
cable with a plug DB-9 connector (usually included with the RAID
controller. This cable should have one end equipped with a DB-9 plug
connector, and the other end equipped with a connector which is
designed to mate with the serial cable connector at the RAID
controller’s display terminal port.
Refer to the RAID controller
documentation provided by the manufacturer to determine the signal
and pin assignments for connection to the RAID controller display
terminal.
For thin Ethernet coaxial cable connection:
Note:
Maximum thin coaxial cable segment length (without using a
repeater) is 607 feet.
•
•
•
•
Attach a T-connector to the BNC port located on one of
the Slave RemotaSilo chassis rear panels.
Attach another T-connector to the BNC port located on the
other Slave RemotaSilo chassis rear panel.
Connect the two RemotaSilo chassis together with a thin
Ethernet coaxial cable.
If a RemotaSilo chassis is at the end of the coaxial cable,
the end of the cable must be terminated with a 50 Ohm
terminator.
For twisted pair cable connection:
Note:
Maximum length twisted pair Ethernet cable (from RemotaSilo
chassis to hub) is 328 feet.
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Appendix A
RemotaSilo Configurations
35
•
Use a twisted pair cable to connect one Slave RemotaSilo
to one port of the Ethernet hub.
•
Use a twisted pair cable to connect the other Slave
RemotaSilo chassis to another port of the Ethernet hub.
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Appendix B
Pin Assignments
Appendix B
37
Pin Assignments
UTP Pin Assignments
The UTP port uses RJ-45 Unshielded Twisted Pair (UTP) cabling.
Connector pin numbers and pin wiring assignments are listed below in
Figure B-1 and Table B-1, respectively. UTP cables can be wired for
either straight-through or crossover pin assignments. Both wiring
schemes are mentioned for reference in creating a twisted pair cable.
12
34
56
78
0808
Figure B-1: RJ-45 Connector Pin Numbers
Pin Number
1
2
3
4,5
6
7,8
Function
Transmit Data +
Transmit Data Receive Data +
Not Used
Receive Data Not Used
Table B-1: UTP Pin Assignments
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Appendix B
Pin Assignments
DB-9 Serial Pin Assignments
There are two DB-9 serial port connectors on the RemotaSilo circuit
board. The internal serial port is used for connecting a RAID controller.
The external serial port is used for connecting to the host computer’s
COM port. Connector pin numbers and pin wiring assignments are
listed below in Figure B-2 and Table B-2, respectively.
6
1
7
2
8
3
9
4
5
0809
Figure B-2: DB-9 Connector Pin Numbers
Pin Number
1
2
3
4
5
6
7
8
9
Function
Not Used
Transmit Data
Receive Data
Data Set Ready
Signal Ground
Data Terminal Ready
Clear To Send
Request To Send
Not Used
Table B-2: DB-9 Pin Assignments
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Appendix C
Software Features
Appendix C
39
Software Features
This section explains the features of the RemotaSilo monitoring
software menus and submenus.
Main Screen
The RemotaSilo Main Screen will appear when the program has been
started. The Activity Log dialog will continually record and display all
activities
Application
Menu Bar
Status Summary Window
Activity Status Window
View Menu
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Appendix C
Software Features
View / Status Summary
Status
Column
Header
Chassis ID
Temperature
Status
Host System Date
and Time
RAID Controller
Status
Fan Summary
Status
Voltage
Summary
Status
The status displayed in this window is summary status only. To display a more
detailed status for each chassis, double click on the specific chassis listed in
this window, or Select View / Chassis Monitor from the Main Screen.
The Status Summary screen provides the following information:
• Host System Date and Time - displays the date and time as
defined by the RemotaSilo host system.
• Chassis ID - displays the assigned RemotaSilo Chassis ID
number. This value ranges from 0 to 15 and is indicated by the
two-digit LED on the rear panel of the RemotaSilo chassis.
• Temp - displays the temperature status of the identified
RemotaSilo chassis: OK, Warning, or Alarm.
• Voltage - displays the summary voltage status of the identified
RemotaSilo chassis: OK or Alarm.
• Fans - displays the summary fan status for the identified
RemotaSilo chassis: OK or Alarm.
• RAID Controller - displays the status of the RAID controller
installed in the identified RemotaSilo chassis: OK or Alarm. If no
RAID controller is installed in the identified chassis, the RAID
Controller column entry will be blank.
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Software Features
41
View / Chassis Monitor
This screen displays the detailed status for each RemotaSilo chassis
and may be accessed directly, or by selecting a specific Chassis ID
while in the View / Status Summary window. The title bar of this window
shows the RemotaSilo Chassis ID.
Time - displays the time of day according to the specified chassis’
internal clock. To synchronize the internal clock of each chassis with the
Host system clock, see the main menu Chassis / Set Clock command.
Temperature - displays the environmental temperature as measured
from inside the RemotaSilo chassis, in either degrees Celsius or
degrees Fahrenheit, depending the option selected from the Option /
Host Settings command from the main menu. If the temperature falls
within the defined warning temperature range, the displayed value will
be highlighted in yellow. If the temperature falls within the defined
alarm range, the displayed value will be highlighted in red. To set
warning and alarm temperature ranges, see main menu Chassis /
Temperature command.
Power Supply - displays the voltages measured from the +5V and
+12V chassis power suppl(ies). If these voltage measurements fall out
of the safe range, the corresponding value displayed will be highlighted
in red. The safe range for the +5V source is set from +4.75V to +5.25V;
the safe range for the +12V source is set from +11.35V to +12.65V. If a
power supply is not installed, N/I (for Not Installed) will be displayed.
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Software Features
Drive - displays the voltages measured from the +5V and +12V
sources supplying power to the installed disk drives. If these voltage
measurements fall out of the safe range, the corresponding value
displayed will be highlighted in red. The safe range for the +5V source
is set from +4.75V to +5.25V; the safe range for the +12V source is set
from +11.35V to +12.65V.
Reference - displays the voltage measured from the +5V source
supplying power to the RemotaSilo circuit board. If this voltage falls out
of the safe range, the value displayed will be highlighted in red. The
safe range for the +5V source is set from +4.75V to +5.25V.
NOTE: The RemotaSilo circuitry requires that this voltage is accurate in
order to operate reliably. If this voltage falls out of the safe range, all
other voltage and temperature measurements will be invalid.
Fan Alarm - displays the operating status of all chassis fans: A, B, C,
and D. A checked box to the left of a specific fan ID indicates that the
fan has stopped or is not operating at full speed. For more about
DS500 Fan Alarms, see Chassis / Sound Control and the Chassis /
Reset Alarm main menu commands.
View / Drive Failure Summary
The Drive Failure Summary dialog lists locations of the drives which
have been identified as non-operational by the RAID controller.
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Software Features
43
If a drive is not connected to a RAID controller, or it is not part of a
RAID configuration, the status of the drive cannot be monitored.
RemotaSilo will only report a drive failure when there is a RAID
controller installed in a RemotaSilo system chassis and if a
corresponding drive bay mapping has been assigned. To assign drive
bay mappings, see Chassis / Drive Bay / Configuration main menu
command.
Reset will clear the failure information for selected failed drive. This
command is normally used after the failed drive has been replaced.
Refresh will update the list of failed drives.
Close will close the Drive Failure Status window.
View / Recent Alarm Status
When an alarm code is registered, an asterisk (*) appears in the Activity
Log title bar to quickly notify the user at a glance. To view the
information, select Recent Alarm Status from the View menu.
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Appendix C
Software Features
Reset will clear the contents upon exiting.
Note: This function will not affect the contents of the Activity Log.
View / Exit
This command will quit the RemotaSilo monitoring software.
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Appendix C
Software Features
45
Chassis Menu
Chassis / Temperature…
This dialog displays the user-defined temperature ranges for the
selected RemotaSilo chassis. If the measured temperature inside the
chassis reaches the assigned limits, the RemotaSilo hardware will alert
the Host software. The safe temperature range is between the values
entered for Warning Low and Warning High.
The temperature limits are displayed in degrees Celsius or Fahrenheit,
depending on the option selected from the Options / Host
Settings main menu command.
The Default button selects a predefined set of temperature limits.
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Appendix C
Software Features
If Apply to all RemotaSilo Chassis is selected, the defined
temperature limits will be assigned to every chassis in the RemotaSilo
system.
OK will send the defined temperature limit settings to the RemotaSilo
chassis.
Cancel will discard all changes.
Chassis / Drive Power Shutdown.
This dialog allows the user to set drive shutdown conditions.
Shutdown on default high temperature will cause automatic
shutdown of power to the drives installed in the selected RemotaSilo
chassis when the internal temperature inside the chassis exceeds the
o
default temperature of 45 C.
Shutdown when high temperature reaches allows the user to enter
the drive power shutdown temperature limit. RemotaSilo will shutdown
power to the drives installed in the selected RemotaSilo chassis when
the temperature inside the chassis exceeds the defined limit.
Apply to all RemotaSilo Chassis will automatically set the indicated
drive power shutdown temperature limit for every RemotaSilo chassis in
the system.
OK saves the drive power shutdown temperature selection(s).
Cancel discards any changes to this window.
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Software Features
47
Chassis / Drive Bay / Configuration
This dialog allows the user to define drive bay mappings within a
selected RemotaSilo chassis.
RemotaSilo relies on the drive bay mapping in order to control the drive
failure indicator. The drive bay mapping associates a drive bay number
to the Channel number and the SCSI ID of a specific drive. When an
installed RAID controller detects a drive failure, it reports the Channel
number and SCSI ID of the bad drive. RemotaSilo receives this
information from the RAID controller and then maps the failed drive to
the corresponding bay number. This causes the drive fail indicator LED
on the specified bay to illuminate, indicating the failed drive.
The Drive Bay Configuration dialog displays the drive bay current
configuration for the identified RemotaSilo chassis.
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Appendix C
Software Features
To modify a drive bay mapping, select the bay number, and then click
on the Modify button.
Change the Chassis ID, the Channel number, and the SCSI ID for the
selected drive bay, and then click OK.
Cancel will discard any drive bay setting changes.
Click Test to test the drive failure indicator.
The above operations will return the operator to the Chassis / Drive
Bay / Configuration.
To remove a drive bay mapping, select the bay number, and then click
the Remove button.
The bay will be removed from the configuration for the identified
RemotaSilo chassis.
To add a new drive bay mapping, click the New button.
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Software Features
49
Chassis / Drive Bay / Configuration / New
To create a new drive bay setting, enter the bay number, the Chassis
ID, the Channel number, and the SCSI ID for the selected drive bay.
Click OK to add the new drive bay mapping to the configuration for the
identified RemotaSilo chassis.
Click Cancel to discard any new drive mapping entries.
Click Test to test the drive failure indicator.
The above operations will return the user to the Chassis / Drive Bay /
Configuration dialog.
To discard all drive bay mappings for the selected RemotaSilo chassis,
click the Reset button while in the Chassis / Drive Bay / Configuration
dialog. The list of drive bay mappings will be cleared.
To accept the addition or changes to the drive bay configuration, click
OK while in the Chassis / Drive Bay / Configuration dialog.
To discard any changes made to the list of drive bay mappings, click
Cancel while in the Chassis / Drive Bay / Configuration dialog.
Chassis / Drive Bay / Reset All
To clear all previously defined drive bay mappings for all RemotaSilo
chassis, select Reset All while in the Chassis / Drive Bay pop-up
dialog. The following dialog will appear to confirm the mapping reset:
Press Yes to confirm the drive mapping reset or No to cancel.
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Appendix C
Software Features
Chassis / Set Clock
To synchronize the internal clock of the selected chassis to the Host
system clock, select Set Clock while in the Chassis dialog.
Apply to all RemotaSilo Chassis will reset each RemotaSilo chassis
in the system with the same date and time of the Host.
Chassis / Set Default Voltage
To set the default chassis voltage alarm ranges, select Set Default
Voltage Ranges while in the Chassis dialog.
Apply to all RemotaSilo Chassis will reset each RemotaSilo chassis
in the system with the same default voltage alarm levels.
The default safe voltage range for +5V sources is between +4.75V and
+5.25V. The default safe voltage range for +12V is between +11.35V
and +12.65V.
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Software Features
51
Chassis / Show Status
This dialog displays the online status of the selected chassis.
Online since displays the date and time when the selected RemotaSilo
chassis was first recognized by the host monitoring software.
Offline displays the number of times that the Master RemotaSilo
chassis has failed to respond to a Host command. (If the RemotaSilo is
a Slave chassis, the display will read “n/a”).
Chassis / Change ID
This dialog allows the user to change the assigned Chassis ID number
of the selected RemotaSilo chassis.
A new RemotaSilo Chassis ID can be selected from the available
values shown on the New Chassis ID pull-down menu within the
Change Chassis ID dialog.
Click OK to enter the change of the chassis ID.
Click Cancel to discard the chassis ID change.
After a RemotaSilo Chassis ID has been changed, the chassis will reset
and report to the Host with a new ID. When a RemotaSilo chassis
changes its chassis ID, the Host will consider it as a new chassis.
The time required for the RemotaSilo chassis to reset and report back
displaying the newly selected chassis ID varies from 5 to 15 seconds.
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Appendix C
Software Features
Chassis / Reset Alarm
The alarm indicator on the front of a RemotaSilo chassis will blink when
an alarm condition occurs due to chassis temperature, fans or power
supply(s). This command resets the alarm signal and stops the blinking
indicator. This command is intended for use after the cause of the
alarm has been acknowledged by the operator.
Chassis / Sound Control
A RemotaSilo chassis alarm condition also invokes an audible alarm,
unless the audible alarm is disabled. The sound control command is
used to toggle the sound enable on the selected RemotaSilo chassis.
Select either Yes/No to enable/disable, depending on the current state
of the audible alarm.
Chassis / Online Indicator / Enable
This command turns on the blinking LED on the front of the selected
RemotaSilo chassis.
The blinking LED indicates that the monitoring board is operating
normally. If the online indicator is enabled, and the LED does not blink,
the RemotaSilo circuit board may have failed.
Chassis / Online Indicator / Disable
This command turns off the blinking LED on the front of the selected
RemotaSilo chassis.
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Software Features
53
Chassis | RAID Terminal
This command invokes the terminal mode for the CRD-5500 RAID
controller by starting the Window Terminal program and transferring
the RemotaSilo circuit board to a pass-through, or “local” mode.
In the “Local” mode, the RemotaSilo circuit board enables the RAID
controller serial port to pass information to the Host connection serial
port, allowing the user to use the RAID controller to set up the RAID
system.
When the RemotaSilo chassis is in Local mode, “L0” will be displayed
by the two, 7-segment LEDs located on the RemotaSilo chassis’ rear
panel.
The monitoring software is suspended during this mode. If no
information is transferred through the two serial ports for more than 30
seconds, RemotaSilo will disconnect from this pass-through mode and
will return to the chassis monitoring mode. (If this occurs, the two-digit
LED display on the RemotaSilo chassis’ rear panel will return to
displaying the Chassis ID).
Currently, only a CRD-5500 RAID controller, connected to a Master
RemotaSilo chassis, is supported for operation in this mode.
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Appendix C
Software Features
Options Menu
Options / Update
This command allows the user to update the status of all RemotaSilo
chassis without waiting for the next scheduled update.
Updated information is then displayed for each Chassis ID:
Options / Set Default Configuration
This command allows the user to save the current configuration of the
entire RemotaSilo monitoring system. The following information will be
saved:
•
•
The number of RemotaSilo chassis recognized by the host
system.
The chassis ID of each RemotaSilo chassis.
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•
•
Software Features
55
The number of installed power supplies in each RemotaSilo
chassis.
The number of RAID controllers installed in each RemotaSilo
chassis (0 or 1).
Options / Pager Setup
This command allows the user to setup operator paging parameters for
RemotaSilo warning and alarm conditions.
To set the Paging parameters:
1.
2.
3.
4.
Enter a valid telephone number where the Host software can
page the operator. Use a comma for a 0.5 second delay, if
necessary.
Enter the port number for the modem attached to the Host
computer.
Check the Enabled option.
Click OK to save paging parameters.
The Enable option allows paging to be temporarily disabled, (by unchecking the option) without losing the paging parameters.
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Appendix C
Software Features
Options / Fax and E-mail Setup
This option allows the user to setup Fax and E-mail parameters.
To set Fax parameters:
• Enter the telephone number where the operator can receive a fax.
• Check the Enable option.
To set E-mail parameters:
• Enter the e-mail address where the operator can receive e-mail.
• Check the Enable option.
Check Parameter Profile:
• Select a profile from the pull down menu.
• Click Check to test if Fax and/or e-mail parameters have been
configured correctly.
• Click OK to accept the parameters.
Faxing, e-mailing, or both can be enabled or disabled by toggling the
Enable option.
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Software Features
57
Options / Log
Options / Log / Copy
This command will copy the selected text from the Activity Log window
to the system clipboard. The contents of the clipboard are then
available to paste into other applications.
Options / Log / Clear
This command will clear the entries in the Activity Log window.
Options / Log / Select All
This command selects all entries in the Activity Log window. The
selected text can then be copied to the clipboard using the Options /
Log / Copy command.
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Appendix C
Software Features
Options / Host Settings
This dialog allows the user to set the type of connection to the
RemotaSilo and the temperature display preferences.
Connection
Serial port allows the user to select an available COM port for an RS232 serial cable connection (default setting is COM1:).
SES/SAF-TE supports the SCSI-3 Enclosure Services (SES)
command set with full compliance to the SCSI Accessed FaultTolerant Enclosures (SAF-TE) specification. This host connection
allows chassis monitoring to the host PC through a SCSI cable instead
of using a serial port connection. If the SCSI connection is not
configured prior to selecting the SES/SAF-TE option, a dialog box will
appear stating “No SES Device Found.” To configure the SES feature,
refer to Appendix D.
If there is a change in the type of connection, a dialog box will appear to
inform you that changes will take effect the next time the software is
started.
Temperature
The temperature can be displayed in either Celsius or Fahrenheit
degrees. Select the desired temperature display and click OK when
finished.
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Software Features
59
Advanced Menu
Advanced / Initiate Handshake
This command will cause the Host computer to initiate the
communication with the Master RemotaSilo chassis.
Advanced / Monitoring Reset
This command will reset the RemotaSilo monitoring hardware in all
RemotaSilo chassis recognized in the system. Each RemotaSilo
chassis will report back to the Host system as if just powered on. A
confirmation dialog clarifies the function of the Monitoring Reset
command:
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Software Features
Advanced / Set Intervals
This command sets the time intervals at which the selected RemotaSilo
chassis regularly will receive status, check for existence of the Host
system connection, and to identify itself at power-on or reset. All
intervals are in seconds.
The Update value specifies the sampling period at which the
RemotaSilo circuit board receives voltage and temperature readings, as
well as operational status information for the DS500 fans, power
suppl(ies), and the installed RAID controller.
The Host check value specifies how frequently the circuit board on the
Master RemotaSilo chassis checks for the existence of the Host system
serial connection.
No host broadcast specifies how frequently each RemotaSilo Chassis
will identify itself while in Standalone mode. (See “Hardware
Description, Two Digit LED Display” section for Standalone Mode
description).
Select Apply to all RemotaSilo chassis to apply the displayed interval
values to all RemotaSilo chassis in the system.
Default button will set the following intervals:
Update = 5 seconds,
Host check = 15 seconds
No host broadcast = 5 seconds.
Click OK to save the interval settings.
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Software Features
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Advanced / Setup SNMP
This command controls the interface between the RemotaSilo host
software and the RemotaSilo SNMP interface software.
Check Enable service to enable the RemotaSilo SNMP interface.
Click OK to save the SNMP setting.
If the SNMP service has been restarted, the Reset button must be used
to re-establish the interface.
(The Configure button is reserved for future software revisions,
and is intended to accommodate unique operating system
requirements.)
Please refer to Appendix D, “Simple Network Management
Protocol (SNMP) Setup”, for a more detailed description of the
RemotaSilo SNMP interface sofware installation and usage.
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Appendix C
Software Features
Advanced / Set Poll Interval
This dialog allows the user to set the interval, in seconds, at which the
Host will query for status from all RemotaSilo chassis in the system.
Advanced / Set Timeout
This command allows the user to set the timeout period, in seconds,
that the Host will wait for responses from the RemotaSilo chassis. After
the Host sends a query for status, any RemotaSilo chassis that does
not respond within the assigned timeout period will be reported as
offline.
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Appendix D
Simple Network Management Protocol (SNMP) Setup
63
Appendix D Simple Network
Management Protocol (SNMP) Setup
The RemotaSilo SNMP interface operates only under Windows NT 4.0
(SP3). This feature consists of the following modules:
1.
2.
3.
RemotaSilo SNMP Agent - SiloSNMP.DLL
RemotaSilo SNMP Management Information Base (MIB) RemoSilo.MIB
Installer - SiloSNMP.EXE
The Agent module is copied from the distribution diskette onto the hard
disk during the RemotaSilo host software setup. The MIB and the
Installer are located in the SNMP subdirectory of the distribution
diskette. The MIB is ready to be imported into the Network
Management Software (e.g. HP OpenView). Executing the Installer will
setup the following registry keys:
1.
HKEY_LOCAL_MACHINE\SOFTWARE\Kingston
Technology\RemotaSilo\SNMPAgent
Pathname=C:\PROGRA~1\KINGST~2\SiloSNMP.DLL
This key specifies the location of the agent module.
2.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic
es\SNMP\Parameters\ExtensionAgents
This key specifies the key that defines the location of the agent
module to the SNMP manager.
3.
Restart the SNMP service.
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Appendix D
Simple Network Management Protocol (SNMP) Setup
How to Install the SNMP Agent
1.
Install the RemotaSilo host software and verify that it operates
correctly.
2.
Run the SNMP installer SiloSNMP.exe
Push Yes to continue with the setup:
Push Exit to quit the Installer.
3.
Use the Control Panel to restart the SNMP service
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Appendix D
Simple Network Management Protocol (SNMP) Setup
65
How to Restart the SNMP Service
1.
Open the Control Panel
2.
Locate and double-click on the Services icon:
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Appendix D
Simple Network Management Protocol (SNMP) Setup
3.
Locate and highlight the SNMP service:
4.
Push Stop and then respond Yes to the following message:
5.
The following message will appear:
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Appendix D
Simple Network Management Protocol (SNMP) Setup
6.
Restart the SNMP service by pushing Start. The following
message will appear:
7.
At this point, if the RemotaSilo host software is running, a
Network Management software should be able to query
information about the RemotaSilo chassis using defined
information in the RemotaSilo MIB.
67
NOTE: The RemotaSilo host software must be running in order for the
RemotaSilo SNMP Agent to provide information to the Network
Management software.
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68
Appendix E
Appendix E
Connection
SES/SAF-TE Host Connection
SES/SAF-TE Host
The RemotaSilo software monitoring system supports the SCSI-3
Enclosure Services (SES) or the SCSI Accessed Fault-Tolerant
Enclosures (SAF-TE) command set. This feature allows chassis
monitoring to the host PC through a SCSI cable instead of a serial port
connection. A SCSI cable is provided in your RemotaSilo package to
connect the DS500 chassis to an 8-bit SCSI controller installed in the
Host PC. This section explains the steps involved in setting up the
SES/SAF-TE host connection.
Jumper J3
First, Jumper J3 must be set on the RemotaSilo circuit board. Jumper
J3 is a 10-pin header connector used for setting the SCSI ID number
and enabling or disabling on-board SCSI termination. See Figure E-1
below for the jumper location:
Jumper J3
Pin 1
Pin 2
Pin 1
Jumper J3
50-Pin
Header
Connector
Pin 1
50-Pin
Header
Connector
DB-9
Serial
Connector
BNC
Connector
DB-9
Serial
Connector
0806
Figure E-1: Jumper J3 Location
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Appendix E
SES/SAF-TE Host Connection
69
Selecting the SCSI ID
The RemotaSilo’s SCSI ID number is determined by the first 3 jumper
settings (Jumper A, B, and C). See Figure E-2 for J3 pin assignments.
Jumper J3
A
B
C
D
E
SCSI Termination
Reserved
SCSI ID
0817
Figure E-2: J3 Jumper Settings
The Jumper J3 default setting (listed below in bold) is set to SCSI ID 6.
To change the SCSI ID, refer to Table E-1 to set the jumpers manually.
SCSI ID
Jumper A
Jumper B
Jumper C
0
1
2
3
4
5
6
7
Remove
Insert
Remove
Insert
Remove
Insert
Remove
Insert
Remove
Remove
Insert
Insert
Remove
Remove
Insert
Insert
Remove
Remove
Remove
Remove
Insert
Insert
Insert
Insert
Table E-1: SCSI ID Jumper Settings
SCSI Termination
The on-board SCSI terminator is enabled and disabled on Jumper J3
with the Jumper E setting (Pins 9 and 10) as shown in Table E-2. By
default, the factory-installed SCSI terminator is Disabled (Jumper E
inserted). Leave the jumper installed to disable onboard termination for
SES/SAF-TE configurations.
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Appendix E
SCSI Terminator
Enabled
Disabled
SES/SAF-TE Host Connection
Jumper E
Removed
Inserted
Table E-2: SCSI Termination
SCSI Cable Connection
Lastly, connect a SCSI cable from the rear panel of the DS500 chassis
to the SCSI I/O connector on the host PC. Connect an external SCSI
terminator on the DS500 rear panel if the RemotaSilo chassis is the last
SCSI device.
HOST PC
DS500
REAR PANEL
SCSI CABLE
0815
Figure E-3: SCSI Cable Connection
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Appendix F
Firmware Updates
Appendix F
71
Firmware Updates
The RemotaSilo firmware can be upgraded by the user by simply
running a DOS executable program. As new firmware becomes
available, Kingston will supply updates through the Kingston BBS at
(714) 435-2636, or the Kingston website at the following URL address:
http://www.kingston.com
The DOS program can update the firmware on the RemotaSilo circuit
board by simply executing the file from a DOS prompt through the
Windows operating system. Follow the instructions below to update the
RemotaSilo firmware from either a Windows 95 or Windows NT
environment:
1.
Insert the diskette containing the firmware update file into the
floppy drive.
2.
Click on the Taskbar
3.
From the Run menu, click on
(A:).
4.
Double-click on the file “Update”, then click
5.
The program will automatically update the RemotaSilo firmware.
6.
Complete the update by resetting the RemotaSilo chassis.
Start
RemotaSilo User’s Guide - Rev. B00
button and select Run.
Browse...
and go to the floppy drive
OK
to run.
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Appendix G
Appendix G
Product Warranties and Notices
Product Warranties and Notices
Limited Warranty
KINGSTON TECHNOLOGY COMPANY ("Kingston") warrants that this
product is free from defects in material and workmanship. Subject to the
conditions and limitations set forth below, Kingston will, at its option, either
repair or replace any part of this product which proves defective by reason of
improper workmanship or materials. Repair parts or replacement products will
be provided by Kingston on an exchange basis, and will be either new or
refurbished to be functionally equivalent to new.
This warranty does not cover any damage to this product which results from
accident, abuse, misuse, natural or personal disaster, or any unauthorized
disassembly, repair or modification.
Duration of Warranty
Lifetime Warranty: The following Kingston products are covered by this
warranty for life: solid state memory (e.g., memory modules and boards),
networking adapters and hubs (excluding power supply and cooling fan), solid
state PC Card (PCMCIA) adapters, and microprocessor upgrade products.
Seven Year Warranty: The following Kingston products are covered by this
warranty for a period of seven years from the date of original retail purchase:
storage enclosures, including power supply units, cables, terminators, and
accessories.
Five Year Warranty: The following Kingston products are covered by this
warranty for a period of five years from the date of original retail purchase:
networking hub power supply and cooling fan; and all other Kingston products
(other than those products covered by a two-year or one-year warranty, as
provided below).
Two Year Warranty: The following Kingston products are covered by this
warranty for a period of two years from the date of original retail purchase:
Solid State Floppy Disk Cards (SSFDC), and Winchester hard disk drives in a
2.5 inch, 3.5 inch or 5.25 inch form factor.
One Year Warranty: The following Kingston products are covered by this
warranty for a period of one year from the date of original retail purchase:
Winchester hard disk drives in a 1.8 inch form factor, optical storage products,
and magnetic tape storage products.
Kingston Technology Company
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Appendix G Product Warranties and Notices
73
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and
insured, to your local authorized Kingston dealer or distributor, or to the Kingston
factory service center located at 17600 Newhope Street, Fountain Valley, California
92708, U.S.A. You must include the product serial number (if applicable) and a
detailed description of the problem you are experiencing. You must also include
proof of the date of original retail purchase as evidence that the product is within
the applicable warranty period. If you return the product directly to the Kingston
factory, you must first obtain a Return Material Authorization ("RMA") number
by calling Kingston Customer Service at (714) 438-1810, and include the RMA
number prominently displayed on the outside of your package. Products must be
properly packaged to prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during
the installation or subsequent use of a Kingston product, please contact Kingston’s
Technical Support department prior to servicing your system.
Kingston Technical Support can be reached in the U.S. at (714) 435-2639 or tollfree at (800) 435-0640 (U.S. and Canada only). Kingston European Technical
Support can be reached from within the U.K. at 01932 738858. Kingston provides
other service numbers when calling from Germany 0130 115 639 or fax 0130 860
599, from Austria 0660 5569 or fax 06 607 434, from Switzerland 0800 557 748 or
fax 0800 552 182, from France 0800 905 701 or fax 0800 900 910, or from
Belgium (in English) 0800 72763.
This warranty covers only repair or replacement of defective Kingston products, as
provided above. Kingston is not liable for, and does not cover under warranty, any
costs associated with servicing and/or the installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston products and supersedes all other
warranties and representations, whether oral or written. Except as expressly set forth above, no
other warranties are made with respect to Kingston products and Kingston expressly disclaims
all warranties not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will Kingston be
liable to the purchaser, or to any user of the Kingston product, for any damages, expenses, lost
revenues, lost savings, lost profits, or any other incidental or consequential damages arising from
the purchase, use or inability to use the Kingston product, even if Kingston has been advised of
the possibility of such damages.
Copyright © 1998 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston Technology
and the Kingston logo are trademarks of Kingston Technology Company. Mac and the Mac OS logo are trademarks of
Apple Computer, Inc., used under license. All other trademarks are properties of their respective companies.
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74
Appendix G
Product Warranties and Notices
F.C.C. Certification
This device has been tested and found to comply with limits for Class B
digital device, pursuant to Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received;
including interference that may cause undesired
operation.
This device generates, uses, and can radiate radio frequency energy,
and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
•
•
•
Re-orient or relocate the receiving antennas.
Increase the separation between the device and
the receiver.
Connect the device into an outlet on a circuit
different from that to which the receiver is
connected.
CAUTION:
Changes or modifications to this device not expressly approved by the
manufacturer responsible for compliance could void the user’s authority
to operate the device.
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Appendix G Product Warranties and Notices
75
Declaration of Conformity
Company’s Name:
Kingston Technology Company
Storage Products Division
Company’s Address:
17600 Newhope Street
Fountain Valley, CA 92708
Manufacturer’s Address:
17600 Newhope Street
Fountain Valley, CA 92708
Product Name:
Data Silo DS500
Model Number:
DS500-xxxxx/x
Conforms to the following specifications:
Safety Agencies:
CSA “Certified”
UL
TÜV Bauart Geprüft
Safety Tests:
CAN/CSA-C22.2 No 950-93
UL 1950
EN 60950/06.88
EN 60950 A1/08.90
EN 60950 A2/10.91
Safety Directive:
73/23/EEC low voltage safety
EMC Directive:
Year of Manufacture:
License #:
LR 90843-3
E173791 SP
R 9371301
EMC Tests:
EN 50081-1:1992 for Generic Emission
CISPR22:1995/EN 55022:1987 Class B
EN50082-1:1992 for Generic Immunity
IEC 1000-4-2:1994 ESD
IEC 1000-4-3:1994 Radiated EM Field
IEC 1000-4-4:1994 Fast Transient/Burst
89/336/EEC EMC
FCC Part 15, Class A
1998
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How to Reach Kingston
If you have any problems, questions, or comments associated with
installing or using your DS500 with the RemotaSilo option, please call
Kingston’s SPD Technical Support. For the latest file updates and
information, access the Kingston Bulletin Board Service via modem or
visit the Kingston website. To receive product information sent to you by
™
fax, dial Kingston’s RAMfax .
SPD Sales Support:
7:00 am to 5:00 pm PST
Monday through Friday
(800) 435-0642 or (714) 438-1850
(714) 438-1847 fax
SPD Technical Support: (888) 435-5460
Kingston Europe:
within the U.K.
From Germany:
Austria:
Switzerland:
France:
Belgium:
8:00 to 17:00 GMT
44 0 1932 738800
0800 435 978 phone 44 1 932 738 880 fax
0130 115 639 phone 0130 860 599 fax
0660 5569 phone 0660 7434 fax
0800 557 748 phone 0800 552 182 fax
0800 905 701 phone 0800 900 910 fax
0800 72763 phone 0800 72763
BBS: Kingston’s Bulletin Board Service
(714) 435-2636, up to 28.8Kbps, 8-N-1
Internet:
visit Kingston’s Web site at
http://www.kingston.com
For Product Information:
[email protected]
For Technical Support:
[email protected]
RAMfax:
Kingston Technology Company
Automatic Faxback System
from within the U.S. and Canada only
(800) 435-0056 or (714) 435-2677
RemotaSilo User’s Guide - Rev. B00
Revision History
Revision History
Revision Level
Comments
A00
Product Release.
A01
Changed the software’s 2-digit year format
to 4-digits to meet Year 2000 compliance.
Added SNMP words throughout.
Improved Installation section.
Updated Setup screen bitmaps.
Consistancy corrections throughout…
B00
Added “Setup SNMP” option to the
Advanced Menu.
Added “SNMP Interface Setup” installation
and usage appendix (Appendix D).
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