Download Changing protocol from TCP/IP to Named Pipes

Changing protocol from TCP/IP to Named Pipes
When you receive an error that reads, “Cannot generate SSPI Context”, “Unable to Connect to
Database” or “Timeout expired”, try the following:
(must be logged in with Administrative rights)
1. Select START in the lower left corner of your screen.
2. Select RUN from the Start menu
3. In the Open field type CLICONFG and select “OK”. This opens the SQL Server Client Network
Utility as shown below:
4. Under the “General” tab, verify that the Named Pipes protocol is listed in the “Enabled
Protocols by order” field. If not, select Named Pipes and click the “Enable>>” button.
5. Click the “Apply” button
6. Click the “OK” button.
7. Reboot your workstation.
8. Log in to SuccessWare21 and verify that the error does not occur. If it does, contact
SuccessWare Technical Support.
You will also want to check the ODBC connection for SW21_Master. To do this:
1. Select START in the lower left corner of your screen.
2. Select RUN from the Start menu
3. In the Open field type ODBCAD32 and select “OK”. This opens the ODBC Data Source
Administrator utility as shown below.
9276 Main St., Bldg 2  Clarence, New York 14031
Phone 716 565-2338  Fax 716 565-2328
www.successware21.com
*NOTE: for 64 bit operating systems, you will need to browse to this file located in
C:\Windows\SysWOW64 folder
4.
Select the “SW21_Master” and click the “Configure” button and you will see this window:
5. Click NEXT and you will see this window:
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6. Click the “Client Configuration button” and you will see this window:
7. Select “Named Pipes” (on the left under Network Libraries) and click “OK”
8. Click “Next”, “Next”, Finish” and “OK” in that order.
9. Try opening Successware®21 again
As always, SuccessWare is responding to your needs and requests. If you have any questions regarding
these instructions, or if these remedies do not resolve your situation, please call our office for further
assistance at 1-888-251-2779.
Thank You
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