Download You make mention that the Vendor`s web interface

You make mention that the Vendor's web interface needs to match the City's. However,
under the Scope of Services, you say "The City intends to collect payments via the
Internet (pay-on-line) from customers......." This online payment happens through the
Munis software, correct? At what point will the City directly use/interact our web
interface? Just for reporting?
Online payments are to be processed by the chosen vendor's system. The vendor is
responsible for developing an appropriate process to interface all payments to the City's
financial management software MUNIS. The MUNIS Accounts Receivable software module has
both an export and import program that have specific file layouts in order to export and
import data.
For Convenience Fees, Visa does not allow a merchant to separate out the fee from the
original transaction, which is a requirement of functionality in the RFP. I'm not sure how
you would like us to work around this. Please advise.
Please note this issue as part of your company's proposal.
Another question regarding mostly Visa is that it has to be 1 flat fee. With an average
transaction fee from $15 to $2000, the flat fee has to be pretty large
to accommodate paying for all fees on that $2000 transaction. How does the city plan on
dealing with this?
Any and all fees are to be paid for by the customer