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JABSCO 29200 SERIES ELECTRIC CONVERSION KIT TROUBLE SHOOTING GUIDE Index The content of this guide deals with the following issues for your toilet. Please reference the headings and the corresponding page #’s so that you can find your troubleshooting information quickly and easily. My Toilet isn’t bringing rinse water into the bowl My Toilet is not retaining water in the bowl My Toilet is leaking Waste Water is backing up into my toilet Fluid/Effluent is not being pumped out My Toilet is filling with water Holding Tank is filling with water when not in use Wiring Instructions Motor keeps blowing fuses/ Motor doesn’t run Priming pump for initial use My Pump is Air locking or Recirculating Waste (Page 1) (Page 1) (Page 1) (Page 2) (Page 3) (Page 3) (Page 3) (Page 4) (Page 4) (Page 4) (Page 5) All data and information provided in this guide is for informational purposes only. Xylem Inc. makes no representations as to accuracy, completeness, or suitability of any information in this guide and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis. If at any point you feel that you do not completely understand the information provided, please consult an experienced marine technician. My toilet isn’t bringing rinse water into the bowl Worn Impeller on the inlet side of the pump. Replace impeller. Toilet leaking Pump leaking from top portion of the pump. The flush pump cover gasket is located under the control knob. Alternate rise & falls on the inlet hose. Straight and steady run from seacock to the pump is necessary. Low battery voltage or wire size creating a voltage drop. Inlet seacock blocked, closed or partially opened. Clear or open the seacock to the open position. Pump leaking water from the lower portion of the pump. Lower gaskets on base need replacing. Inlet seacock or hose blocked or obstructed. Inlet sea strainer blocked with debris. Pump is drawing in air. Air can enter the inlet side of the system from seacock through loose hose fittings. Typically water will be leaking, although this may not always be the cause in many situations. Toilet is leaking between the pump assembly and the base assembly. 1 Fluid/effluent backing up into the toilet. Toilet is not retaining water in the china bowl. Our marine toilets are not designed to retain water in the china bowl. Water will typically siphon to the lowest point in the system which in most cases is the holding tank. Clogged or distorted Joker Valve located on 1-1/2" discharge flange. Remove debris or replace the Joker Valve. The number one cause of the discharge backing up into the toilet is from a blockage or obstruction in the discharge hose. Fluid/effluent is backed up into the toilet created from back pressure created while pumping the toilet. In many cases fluid/effluent will be discharged then a short time later the china bowl will be filled again. This is created from a blockage or obstruction in the discharge hose. In order to retain water in the china bowl a vented loop is required to be installed in between the discharge flange coming off the pump and the holding tank. Blockage created from effluent being backed up in the discharge hose. It’s not recommended to use a household plunger or high pressure water to force out a blockage. Doing so can damage internal components in pump assembly. Overtime calcium will build-up on the interior of the discharge hose, this will cause or create a blockage. Calcium will buildup overtime reducing the inner diameter of the discharge hose. Fluid may pass through but once solids are added it will create a blockage. Using vinegar to dissolve calcium or replacing the hose is the best option for resolving this issue. Closed discharge seacock fitting or Y-Diverter (Y-Valve) If at one time your toilet retained water and now doesn't, then it’s possible there is debris clogged in the joker valve. Blocked vent on holding tank will create back pressure which can prevent the toilet from discharging as air will not be able to escape the holding tank while being filled with fluid or effluent. 2 Toilet is filling with water. Water is being siphoned in through the seacock, through the pump and into the china bowl. If the toilet bowl is mounted below the waterline, a vented loop must be installed in between the discharge side of pump and the back of the china bowl. Fluid/effluent is not being pumped out of toilet. Blockage in bleed tube, unblock and remove debris Holding tank filling with water. Water is being siphoned in through the seacock, through the macerator pump and into the holding tank. If the holding tank is mounted below the waterline, a vented loop must be installed in between the discharge seacock and the macerator pump. Worn or damaged impeller on discharge side of pump. A vented loop is installed but water is siphoning into the holding tank. The duck-billed valve on the vented loop is faulty, Replace the valve or vented loop to correct. A vented loop is installed but water is siphoning into the china bowl. The duck-billed valve on the vented loop is faulty, Replace the valve or vented loop to correct. Low battery voltage or wire size is creating a voltage drop. Blockage or obstruction around the chopper blade. In order to determine where the water is coming from, close off the inlet seacock. If water stops filling the china bowl or holding tank, then water is siphoning through the inlet seacock. If water is still coming in, then water is siphoning through the discharge seacock. In order to determine where the water is coming from, close off the discharge seacock. If water stops filling the holding tank or the china bowl, then water is siphoning through the discharge seacock. If water is still coming in, then water is siphoning through the inlet seacock. 3 Wiring instructions/ burnt wires Motor keeps blowing fuses. Motor doesn't run. Priming pump for initial use. Incorrect wire size, confirm the wire size with the recommended wire size chart from the product data sheet. Impeller has swollen or is obstructed, replace the impeller or clear the obstruction. After installation you must manually prime the flushing pump before operating. Motor is bad caused from water intrusion or simply timed out. Disconnect the inlet hose from the flushing pump. Fuse Size Requirements 12-VDC, Nominal amps. is 24 Amps and requires a 25 Amp fuse. 24-VDC, Nominal amps. is 13 Amps and requires a 15 Amp fuse Shut the inlet seacock, disconnect the inlet hose from the flush pump. Disconnect the outlet hose from the back of the china bowl or vented loop fitting & fill with clean water. Hold it upwards & turn the control knob to the Flush & Discharge position for 10 seconds. Air will escape from the inlet hose tail & the water will flood the priming chamber. Wire Size Table 12-VDC 0'-10' - 12 gauge 10'-25' - 10 gauge 15'-25' - 8 gauge 25'-40' - 6 gauge 40'-60' - 4 gauge 24-VDC 0'-10' - 16 gauge 10'-25' - 14 gauge 15'-25' - 12 gauge 25'-40' - 10 gauge 40'-60' - 10 gauge Incorrect fuse protection, check the fuse size requirements. Fuse Size Requirements 12-VDC, Nominal amps. is 24 Amps and requires a 25 Amp fuse. 24-VDC, Nominal amps. is 13 Amps and requires a 15 Amp fuse. Incorrect wire size that’s creating a voltage drop when the amperage is increased. Wire Size Table 12-VDC 0'-10' - 12 gauge 10'-25' - 10 gauge 15'-25' - 8 gauge 25'-40' - 6 gauge 40'-60' - 4 gauge 24-VDC 0'-10' - 16 gauge 10'-25' - 14 gauge 15'-25' - 12 gauge 25'-40' - 10 gauge 40'-60' - 10 gauge Reconnect the inlet hose. Reconnect the hose to the back of the bowl or vented loop. Open seacock, the pump should now be ready to operate. 4 Sole purpose of the tube connecting the inlet and discharge pumps of the 29200 series Electric conversion kits. The short answer is to eliminate air locking of the pump on the discharge side, however there are a few factors that need to be explained to allow a proper diagnosis to be made. These will be discussed below. How does an Airlock potentially occur? If you look at the exploded view of the 29200 series unit you will see that the discharge impeller (6) is mounted above the chopper blade (9) which is suspended in the base of the 29200 series unit. The discharge of the effluent from the manual toilet base therefore is pulled up from the base of the toilet where the 29200 unit’s attaches and when this area is filled it can only evacuate through the joker valve (29) due to the base valve gasket (12) not allowing effluent back into the base of the toilet. However if for some reason there is a restriction on the inlet and the discharge pump chamber gets filled with air or part air and part effluent then it is quite possible that the impeller will spin in air and the centrif/chopper blade will merely circulate the small amount of effluent around the discharge chamber. This can be exaggerated if there is an anti-siphon loop on the discharge side of the pump as it’s quite possible to get a head of water keeping the joker valve (29) closed due to pressure. Please note that this is rarely experienced in a powerboat application where the discharge to a holding tank is below the toilet and where there is no need for an anti-siphon loop due to the heel angles not being a concern with regards to siphoning. Knowing the above then the following questions need to be answered before a diagnostic can be made. 1: is it a power boat or a sail boat? 2: do you have an anti-siphon loop on the discharge? 3: do you have anti-siphon loop on the inlet? If YES, is it in between pump and bowl like we recommend on the Manual? Once these questions have been answered the following process can be followed to determine a solution to the failure. A: If the failure is that waste is coming up the anti-airlock hose (30) and it is in a POWER BOAT application with no anti-siphon loops then you can simply remove the tube and block the holes with an epoxy, or clamp the hose to eliminate this. Remember fluid takes the path of least resistance so if for example you have an anti-siphon loop on the discharge but not on the inlet then it will be harder for the fluid to rise up the anti-airlock tube (which 5 effectively becomes part of the inlet) than up the discharge as the discharge head will be greater than that of the inlet. B: If the failure is that waste is coming up the anti-airlock hose (30) and it is in a SAIL boat application with an anti-siphon loop on the discharge only then the above comment is true and the suggestion would be to put an anti-siphon loop on the inlet to level out the heads distances the fluid is required to travel. C: If the failure is the unit and will not evacuate then it is most likely an airlock. So for a SAIL BOAT application with anti-siphon loops on both the inlet and the outlet, the most probable diagnostic is that the anti-airlock tube (30) is blocked or one of the nodes it connects to is blocked. 6 7