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Multiple-choice assessment – Learner version
Which form of communication uses signs and symbols to convey
meaning?
A
Makaton
B
Sign language
C
Braille
D
Eye contact
Which of the following is a result of poor communication?
A
Understanding individual’s needs
B
Confusion
C
Effective team working
D
Clarity and trust
A health and social care worker is talking to an individual about their
needs. What is the best way to check that
they have understood?
A
Body language
B
Summarising
C
Touch
D
Stereotyping
This document is part of the toolkit for Building capacity to support human factors in patient safety
http://www.weahsn.net/what-we-do/enhancing-patient-safety/patient-safety-priorities/human-factors/
Published: January 2016