Download Kew Medical Practice Leaflet

Kew Medical Practice
14 High Park Road
Kew
Richmond
TW9 4BH
Tel: 020 8487 8292
Fax: 020 8878 9621
www.kewmedicalpractice.co.uk
Opening Hours
Monday: 08:30-13:30 / 14:30-18:30
Tuesday: 08:30-13:30 / 14:30-19:30
Wednesday: 08:30-13:30 / 14:30-18:30
Thursday: 08:30-13:30 / 14:30-18:30
Friday: 08:30-13:30 / 14:30-17:30
Saturday: Closed
Sunday and bank holidays: Closed
Healthcare Team
Dr Moj Fitzmaurice (senior partner)
Dr T Simpkins
Dr N Chong
Dr P Karunaharan
Dr L Khattak
Practice Nurse: Hyna Bennet
Healthcare Assistant: Patricia Askew
Practice Pharmacist: Nina Khalique
Admin Team
Practice Manager: Nina Khalique
Senior Receptionist: Barbara Paice
Erika Damilano
Gabbi Gardiner
Laura Craig
Appointments
Appointments can be arranged personally or by
telephoning the practice. In order to meet the
needs of all of our patients and the demand for
appointments on the day we offer a mixture of
appointments and surgeries, some surgeries
can be pre-booked up to 6 weeks in advance
whilst other surgeries can only be accessed on
the day. Urgent appointments will be given on
the same day, although they may not be with
your chosen GP. If you wish to see a specific
GP it is advisable to book up to 2 weeks in
advance. It is practice policy to see all sick
children on the day, we recommend phoning at
08:30 for an emergency appointment if your
child becomes unwell. In order to prioritise
patient needs our receptionists have been
requested, by the GPs, to ask certain questions
in strictest confidence. This enables us to
triage our appointment system effectively and
book you the most appropriate appointment
with the most appropriate clinician. Should
you wish to speak with a clinician over the
telephone please leave a message with the
receptionist who will pass it on to the relevant
member of staff and if necessary request a call
back for a telephone appointment.
Services Provided
Cervical cytology
Contraception (implant and coil fitting)
Disease management
Maternity medical services
Baby immunisations from 8 weeks
Child health surveillance
District nurse/community matron services
Immunisation and travel clinic
Yellow Fever immunisation
Blood tests
ECGs
Smoking cessation
Minor surgery services and wound care
Spirometry
NHS health checks
Other Services
The health visitor, Brigid Liefting, provides
health advice for children. She has special
responsibility for health and development of
children under the age of five and is
responsible for development checks. Please call
the practice to find out how to get in touch.
The practice provides access to talking
therapies from the Richmond Wellbeing
Service and a counsellor can be contacted
through the GP.
Home visits are available for elderly or
housebound patients unable to attend the
surgery; however it is recommended that all
children are brought into the surgery so that a
detailed examination can be carried out. If you
require a home visit please telephone the
surgery before 10:30.
Repeat prescriptions can be requested in
writing at Reception or through our website. It
is also possible to set up repeat dispensing
through your local pharmacy, we work closely
with Lloyds in Kew Village and Boots at Kew
Retail Park although it is possible to make
arrangements elsewhere by registering for the
Electronic Prescription Service (EPS). If you are
on a long term repeat medication it may be
necessary to see a doctor routinely for a
medication review, please consider this when
requesting your medications and give us plenty
of notice. You should allow two working days
for the request to be processed.
We can offer smoking cessation at the
practice. This is part of the NHS scheme to
reduce the smoking population and there is a
wide range of products and services to support
you if you make the decision to quit. If you are
a smoker thinking about giving up please phone
to book a double appointment to assess your
desire to quit.
Out of Hours Service Providers
Care UK  111
Richmond & Twickenham Primary Care Trust
 020 8973 3000
something troubling you a website is not
diagnostic, you must book to see a GP.
Patient Advice and Liaison Service (PALS)
 0208 973 3000
Out of Hours GP
If you call the surgery out of hours you will be
given details of our on call service Care UK.
You will receive the support of an on call GP
who will deal with your medical emergency.
Please remember this service is for true
emergencies only, if the surgery can deal with
the problem during opening hours please call
to book an appointment when we open at
08:30.
The Minor Injuries Treatment Centre
Queen Mary’s Hospital Roehampton Lane,
Roehampton SW15 5PN  020 8487 6000
Walk-in-Centres
Teddington Memorial Hospital
Hampton Road Teddington Middlesex
TW11 0JL  020 8408 8232
Charing Cross Hospital Walk-in Centre
Fulham Palace Road
London W6 8RF  020 8846 1234
24 Hour Accident and Emergency
Kingston Hospital
Galsworthy Road Kingston-upon-Thames
Surrey KT2 7QB  0208 546 7711
West Middlesex University Hospital
Twickenham Road
Isleworth TW7 6AF  020 8560 2121
Online Information and Advice
If you do not need to see a doctor but would
like some general health and lifestyle advice
and information about general health and
wellbeing, access to NHS approved resources,
BMI checker and symptom checker please visit
www.nhs.uk however, if you feel there is
For information on choosing NHS services,
living well and ‘Read about Health A-Z’ please
visit www.nhs.uk
For enquires relating to registrations and
eligibility please contact Primary Care Support
Services  0208 335 1370
Feedback and Complaints
The practice actively welcomes both positive
and negative feedback from patients and their
carers about the services offered. Feedback
can be received through our website, in person
or in writing. Please speak to Reception if you
are interested in joining our Patient
Participation Group to contribute in discussions
on how the practice is performing and meeting
our patients’ needs.