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New country markets-the uncontrollable factors
Since there are over 200 countries around the globe, companies such as Belco
should consider the key environmental factors before entering new country
markets. These factors are known as the C and SLEPT factors, Social/ Cultural,
Legal, Economic, Political, Technological, and Competitors. These are the
uncontrollable factors that will affect the companies’ decisions, as well as the
success of a company.
Social Cultural
A single country may sometimes comprise several nations and independent
cultures, and within each of these groups, there may be different religions,
languages and attitudes. An example is Canada, where the main language is not
just English, but as well as French. These factors affect the buying behaviour of a
consumer. There are four categories in social/ cultural factor which marketers
should consider before entering new country markets. Firstly, habits and
conventions can influence the behaviour of a consumer. For an example, some
individuals may not be interested in foreign goods/ products. Secondly, there is
the attitudes which affected by religions/ culture. This is considered as an
extrapolation of the past, which is a learned behaviour rather than innate
behaviour. For an example, some people may only be interested in doing
businesses within their own cultures/ groups. The next category is the naivety and
ignorance of countries/ cultures. Languages are one of the main factors, some
words may have different meanings in different languages, and some of their
meanings may be incomprehensible or insulting. Lastly, demographic aspects
within a country are to be aware of. The number of population and their growth
trends, ethnicity and education level of a country can be used to determine one
country’s lifestyle or buying behaviour.
Legal
Since there is no actual body of law known as international law, there are various
legal systems around the globe. Examples are common law and Islamic law. These
legal systems concern the pricing of products, import/ export limitations, types of
advertising and product safety. For an example, some electrical products such as
laser torch are banned from certain countries due to some health issues. Belco
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should be aware of what kind of electrical they use.
Economic
In his book, “International Marketing”, Paliwoda suggests that “Macroenvironment is created when trade and transactions take place across, rather
than within, national frontiers; but it is important to note that there may well be
greater economic environmental differences between different parts of the same
country than between countries belonging to the same geographical region.” This
means a single country may have different economic level. For an example, in
some rural part of China is suffering from poverty, whereas in some parts
of China, such as Hong Kong is to be considered as one of the richest cities in East
Asia.
Other factors to be aware of are, currencies used, where some countries may
have weak currencies due to inflation or recession, also the kind if payment,
some countries such as Columbia may pay by coffee beans. Secondly, the general
economy, which can be determine by the average income of the public.
Political
Politics is a very important factor, it can either bring trading partners together or
tear them apart. Government policies and attitudes towards imports are different
around the globe. Some may set up trade barriers such as high tariffs, high import
tax, in order to protect their own brands/ economy, or due to some tensions
between countries. On the other hand, some may lower the import restrictions by
setting up trade agreements between countries to minimize trade tariffs in
bilateral trade exchanges, or to create job opportunities for their public.
Marketers should also be aware of the stability of the host country’s regimes, also
the level of government control of company assets.
Technological
This factor concerns the technological level of a country, such as the existing
facilities and infrastructure; some countries may be more “high tech” than the
others. Also the labor skills and training, some countries may have highly skilled
labors, some may not. There may be a huge cost of new technology, also some
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government policies such as green issues may limit the use of some technologies.
Competitors
Since Belco is not the only company around the globe that supply television sets,
there are various alternatives for consumers to choose from. Competitors such
as Sony and Panasonic may have taken at least 90% of the consumers in some
countries. Marketers should consider whether it is worthwhile to enter such
countries.
In marketing audit, SWOT analysis suggests that companies should minimize their
weaknesses/ threats, and turn them into companies’ strengths/ opportunities.
When entering new country markets, there are weaknesses/ threats exist within
and outside the company. These are the lacking of time, lacking of internal/
external knowledge and risks of competitors. By using methods of entry such as
acquisition or merger can often minimize the weaknesses/ threats and turn them
into possible strengths/ opportunities within and outside the company.
There are advantages of using such method. Firstly, acquisition allows quick entry
to new country markets. If time and speed are the main concern of entering a
new country market, then this is a perfect solution. Secondly, acquisition provides
knowledge and resources of the chosen country market internally as well as
externally. An example would be doing business in China, it would be useful to
have “Kwan-Zi” with other companies, by taken over a company in China, and it
could be an easy way to create “Kwan-Zi”, as well as gaining loyal / long- term
customers in China. Thirdly, technological innovation can sometimes boost up the
level of fixed costs. An example can be the case of Black & Decker’s merger with
McCullough in the 1960s, where
On the other hand, there are disadvantages of using acquisition. Firstly, it is not
an optimal option/ strategy. There are risks such as the reactions of the public
and the existing companies in the chosen country markets. Secondly, this method
of entry can be expensive. When the chosen company is in debts or other
financial problems, taking over it may also means taking over its financial
situation. Also desirable companies may only be bought at a high premium price.
Thirdly, the chosen company may have to live with the acquirer’s financial and
cultural frame after the takeover. It may be renamed/ repackage its product in
order to match the acquirer’s desire/ concepts, for an example, “Jif”, a domestic
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cleaners company, changed its name to “Cif”, since some languages do not have
such pronunciations.
There are other effects that acquisition may bring to the company which can be a
positive point, as well as a negative point. Although some may suggest that
acquisition increases the company’s capital, since two companies become one,
this may depend on the chosen company’s financial situation. As mentioned
before, buying a company means taking the responsibilities of paying its debts.
This may decrease the acquirer’s expected profits. An example can be the BMW
and Rover’s case in the late 1990s, where BMW had to sell Rover since it was in
huge debts. Secondly, how people react to new products, foreign companies can
be varied around the globe. Acquirers usually rename the products/ companies’
names of the chosen companies. This brings both advantages and disadvantages.
If the public’s attitudes toward new/ foreign goods in the chosen country are
positive, then the strategy would create more customers as well as boost up the
sales/ profit figures. On the other hand, if this factor is negative, then this may
lead to losing customers, losing sales/ profit figures, this may also upset the
existing employee, and results in resignation or even strike.
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