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GENERIC PRODUCT PROMOTIONS INTRODUCTION Potatoes South Africa’s Generic Product Promotion sub-division was established to promote South African potatoes by raising customer awareness of our product, generating sales, and creating brand loyalty in the short and long term. The base of all generic product promotions interventions can be found in one of the four basic elements of the marketing mix (4Ps) of: price, product, promotion, and place. PSA deploys a classical approach to product promotion inspired by the promotion mix of elements of: Public Relations, Sales Promotions, Direct Marketing, Personal Marketing, and Advertising. PROMOTION MIX ELEMENTS DIGGING INTO PRODUCT PROMOTION MIX ELEMENTS Rationale for Media & Public Relations Mass media advertising is not only a powerful medium for product promotions, but, possibly the only medium that has the benefit of effectively imparting an organisation’s messages quicker and to a large number of targeted audiences. The only challenge with such advertising is that it is expensive! PR is a form of advertising which is not paid for but able to produce the same results as paid-for advertising when carried out well. It is more credible and impartial than paid for advertising. It is seen by Potatoes South Africa as a tool that allows it to remain true to its public awareness mission: Inspire – Inform – Educate! Over the last decade Potatoes South Africa has through its Media & PR efforts been able to garner free media exposure well over R30 million, testimony that when PR interventions are well timed and well executed, much can be achieved in terms of media exposure. Rationale for Sales Promotions Potatoes South Africa pursues a two pronged approach when carrying out sales driven campaigns - sales promotions earmarked for consumers purchasing from retailers as well as sales promotions earmarked for consumers purchasing from the informal sector. The fundamental goal for these promotions is to stimulate consumer demand and drive sales in the short term for the benefit of the attainment of long term objectives. Rationale for Direct Marketing With online and digital marketing taking business operations by storm in the 21 st century, it only makes sense that Potatoes South Africa take advantage of direct forms of advertising and communicating with end consumers through our various social media platforms and consumer website. These platforms have been able to build a social currency for the organization which has seen an impressive following of over 60 000 across the various platforms. The platforms allowed Potatoes South Africa to remain true to its public awareness campaign of informing – educating and inspiring South Africans about the many ways in which potatoes can be prepared, consumed and included in a balanced and nutrient dense diet. Potatoes South Africa’s direct marketing efforts allowed the organization to also learn how to be proactive instead of reactive in the face of competition and ever changing external environmental issues such as food security, global warming and rising food prices. Rationale for Personal Selling Potatoes South Africa uses events and exhibitions to build personal relationships with end consumers. Though the actual face-to-face encounters with consumers aim not to sell the product directly to the consumer, they serve to inform end consumers about the value they can obtain from the product in terms of convenience, nutrition and preparation versatility. Events and exhibitions allow for the organization to carry out experiential marketing tactics through live cooking demonstrations and chats with health professionals/registered dieticians. Consumers therefore are in a position to have all their senses fully and pleasantly aroused in the form of sight, smell, touch, taste, and smell. Rational for Advertising The power and influence of advertising cannot be ignored nor undermined. The organisation’s limited financial resources imply that advertising efforts can only be confined to below the line and through the line advertising, with a dash of above the line as and when resources permit. Potatoes South Africa uses adverts to influence consumer attitudes and perceptions positively towards the product. TO CONCLUDE… GENERIC PRODUCT PROMOTION KEY OBJECTIVES To inspire increased per capita consumption of potatoes through: Product education (nutrition, versatility, varieties & cooking characteristics) Product demonstrations Short term sales promotions