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USAF SB PROGRAM
Performance Concern
Contractor Performance
Quality of Work
Safety & Environmental
Mr. Steve Munnell
Chief, Operational Contracting
NAS Fort Worth JRB, TX
Mr. Mark Snyder
Director of Business Operations,
Sheppard AFB, TX
26 April 2016
Integrity - Service - Excellence
Purpose
Discuss recent issues with Contractor
Performance to include Quality of End
Product, Submittals, Safety Concerns,
Environmental Impact & Project
Management
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Why?

Recent up-tick in poor contractor performance
 Contractors quality of product is less than desired.
 Performance schedules are not being met.
 Safety Violations & Miscues
 Project Management is Lax or not on site enough
 Submittals not properly filled out or even not followed
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Impact of Poor
Performance

Contract Delays (Missed completion dates)

Increased costs (Govt. & Contractor)

Work Stoppage

Possible loss of future projects for Contractors (PPIRS inputs)

Frustrated/Angry Customer (Warfighter)

MISSION Hurdles & Potential Failures!!!!
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Regulations referenced
in the SOW

Regulations regularly in our SOW’s and discussed @ PrePerformance session:
AFI 32-1023, Designing and Constructing Military Construction Projects
AFI 32-1024, Standard Facility Requirements
AFI 91-203, Air Force Consolidated Occupational Safety Instructions
29 CFR 1910, Occupational Safety & Health Administration (OSHA) Regulations
& Standards
UFC 3-200-02, High Performance and Sustainable Building Requirements,
w/Change 3
UFC 3-600-01, Fire Protection Engineering for Facilities, w/Change 3
UFC 3-520-01, Interior Electrical Systems
UFC 3-410-01, Heating, Ventilating and Air Conditioning (HVAC) Systems,
w/Change 2
UFC 3-420-01, Plumbing Systems, w/Change 10
UFC 3-120-10, Interior Design w/Change 1J
UFC 4-010-01, DOD Minimum Antiterrorism Standards for Buildings, w/Change 1
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Regulations referenced
in the SOW, Cont.

Regulations regularly in our SOW’s and discussed @ PrePerformance session:
National Fire Protection Codes (NFPA)
Uniform Building Code (UBC)
Uniform Mechanical (UMC)
Uniform Plumbing Code (UPC)
National Electric Code (NEC)
And this classic catch all:
“Unified Facilities Guide Specifications (UFGS), Uniform Mechanical Code
(UMC), Uniform Plumbing Code (UPC), Uniform Building Code (UBC), National
Electrical Code NFPA 70, Life Safety Code NFPA 101, The National Pollutant
Discharge Elimination System 40 CFR 122, OSHA standards, and specifically, 29
CFR 1910 and 29 CFR 1926. All work on this Contract shall comply with all
Local, State, and Federal Environmental Laws”.
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Examples of
Performance Issues

Equipment Operators not being certified to operate equipment

Ceiling Lights Fall from sky – Fortunately nobody sitting below!

Roofing work with multiple OSHA violations – Fines levied!

Interior Tile – Multiple applications & Sub Contractor swap

Contractor not on site for extended periods (Working other
projects)

Bad Concrete Pours – Re-accomplishment (Time & Money)

Misinterpretation of SOW (Communication breakdown)

Contractor not prepared to start after contract award

Worksite is a mess (FOD)
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USAF Internal Issues
 Poorly
developed SOW’s
 Undefined
requirement(s)
 Understaffed
Project Management Team,
resulting in shortcomings with oversight
 Base
Access & employees with prior’s!!!!!
 Communication

between all parties
Workers talking with customers (Yikes)!
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What is the Fix?

Prime Contractor needs to take ownership of their project

Ensure all workers are certified and licensed as applicable

Anticipate Base access requirements (Plan Ahead)

Stick to YOUR Performance schedule! (Govt. enforce it)

Government Side of House:
 Train up our Project Mgt. Teammates on project oversight
 Define our requirements better (Improve SOW’s)
 Hold the contractor to their progress Schedule
 Turn paperwork around quicker
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Construction Fail
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Construction Fail Cont.
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Construction Fail Cont.
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Submittals: AF Form 3000
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Submittals: AF Form 3000
AF IMT 3000, 20030901, V1
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Submittals: AF Form 3000
Please note what the approved comments are. For example the
approval may be contingent upon a different model, type or thickness
than what was in the submittal.
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Environmental

Service Stations (tank pipe leaks), Dental offices (mercury
contamination/silver contamination from x-ray equipment), Auto
Hobby shop/Laboratories require environmental sampling to ensure
cleanup is complete.

Facility Building Materials:
 Building materials can contain toxic that require abatement or
special consideration before demolition: Asbestos containing
materials (transit siding/pipe insulation/floor tile/sheet
rock/ceiling tiles/roof material.) These materials must be
sampled and properly abated using certified contactors.

Lead Base Paint Issues: must be managed and abated in
accordance with OSHA standards.
 Pesticide Contamination: Chlordane (termite pesticide)/DDT
require extensive cleanup efforts of grounds for residential clean
closure standards.
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Environmental

Prior to, and During Construction: Nation Pollutant Discharge
Elimination System (NPDES) requirements must be considered.
 Depending on size of construction area Storm Water Pollution
Prevention Plans for the site are required with best management
practices in place to prevent storm water runoff.

Texas Commission on Environmental Quality (TCEQ) compliance
inspections may routinely occur especially on projects that require
asbestos abatement notifications, and storm water pollution
prevention plans submission.
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Safety
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Safety

Provide a workplace free from serious recognized hazards and
comply with standards, rules and regulations issued under the
OSH Act.

Examine workplace conditions to make sure they conform to
applicable OSHA standards.

Make sure employees have and use safe tools and equipment
and properly maintain this equipment.

Use color codes, posters, labels or signs to warn employees of
potential hazards. Post, at a prominent location within the
workplace, the OSHA poster (or the state-plan equivalent)
informing employees of their rights and responsibilities.

Establish or update operating procedures and communicate
them so that employees follow safety and health requirements.
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Safety

Employers must provide safety training in a language and
vocabulary workers can understand.

Employers with hazardous chemicals in the workplace must
develop and implement a written hazard communication program
and train employees on the hazards they are exposed to and
proper precautions (and a copy of safety data sheets must be
readily available). See the OSHA page on Hazard Communication.

Provide medical examinations and training when required by
OSHA standards.
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Safety

Report to the nearest OSHA office all work-related fatalities within 8
hours, and all work-related inpatient hospitalizations, all amputations
and all losses of an eye within 24 hours. OSHA toll-free number: 1800-321-OSHA (6742); TTY 1-877-889-5627.

Keep records of work-related injuries and illnesses.
 Note: Employers with 10 or fewer employees and employers in
certain low-hazard industries are exempt from this requirement.

Provide employees, former employees and their representatives
access to the Log of Work-Related Injuries and Illnesses (OSHA
Form 300).
 On February 1, and for three months, covered employers must
post the summary of the OSHA log of injuries and illnesses
(OSHA Form 300A).
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