Download JOB DESCRIPTION Job Title: Marketing Communications

JOB DESCRIPTION
Job Title:
Marketing Communications Coordinator
Department / Business Stream:
International Network / Cambridge International
Examinations
Location:
72 Hills Road
Reports to (job title):
Head of Marketing Communications
JOB PURPOSE
The Communications Planning Coordinator is responsible for marketing communications planning
and delivery. The purpose of the post is about the management of workflow management,
logistics, stock management, budget planning and communicating these areas to internal staff.
PRINCIPAL ACCOUNTABILITIES
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Manage logistics functions via DC10– including stock management, logistics of the
Welcome Packs, corporate gifts, and despatch for generic and bespoke direct mail.
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Coordinate budget reporting and monitoring across the department, in agreement with
Head of Marketing Communications. Develop and maintain systems and processes that
enable the department to report, profile and forecast budgets regularly and accurately. As
well as identifying procedures relating to finance which need clarifying and training the
team.
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Establish, maintain and manage projects from agreed strategy to completion.
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Develop and manage workflow and tracking systems for the whole department. Monitor,
report on and co-ordinate progress against communications schedule using an appropriate
electronic system. Make sure deadlines are communicated and met.
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Manage the internal communications to keep staff informed of the latest materials
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Manage the logistics functions of Marketing Resources
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Manage publisher inserts in our publications and invoicing
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Support the Marketing Communications team as required such as annually reviewing and
updating our ISO documents
KNOWLEDGE, SKILLS AND EXPERIENCE
Knowledge
 Degree-level education (or equivalent)
Skills
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Excellent planning skills in a marketing communications context
Excellent skills in presenting complex data and information in a clear way
High IT literacy
Advanced knowledge of Microsoft Office software programs, particularly Excel.
High standard of communication skills at all levels of the organisation
(inc. assertiveness, negotiation, project chasing, peer management)
Excellent budget management skills
Excellent stock management skills
Excellent skills in workflow management
Excellent standard of numeracy and high degree of accuracy
Excellent organisation skills
Ability to be completely accurate with detail and know which details matter
Ability to spot patterns in problems and issues
Skilled in spotting marketing communications opportunities
Excellent skills in peer management and achieving results without line management
authority
Collaborative
Analytical and logical
Flexible
Well organised
Persuasive
Experience
 A thorough knowledge of Cambridge International Examinations international markets,
services, operations and customers.
 An excellent understanding of all elements of the marketing mix
 Excellent understanding of business management and customer management databases
and their uses in a marketing environment.
 Excellent understanding of the structure and complexities of Cambridge International
Examinations customer data
 Excellent understanding of stock management and despatch systems