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CHW Model
for Population
Health
Carolina Nkouaga
University of New Mexico Health Sciences Center
WHO IS A “CHW”?
“A Community Health Worker (CHW) is a frontline public
health worker who is a trusted member of and/or has an
unusually close understanding of the community served.
This trusting relationship enables the CHW to serve as a
liaison/link/intermediary between health/social services and the
community to facilitate access to services and improve the quality and
cultural competence of service delivery. A CHW also builds individual and
community capacity by increasing health knowledge and self-sufficiency
through a range of activities such as outreach, community education,
informal counseling, social support and advocacy.”
THE MANY NAMES…
Shasthyo Sebika
Village Health Workers
Agente Comunitario de Salud
Lady Heath Workers
Saksham Sahaya
Community Health Agents
Agente comunitário de saúde
Visitadora
Women Group Leaders
Maternal Health Worker
Community Nutrition Worker
Anganwadi Workers
Maternal & Child Health Promotion
Workers
Community-based Workers
Female Community Health
Volunteer
Village Malaria Worker
Maternal Child Health Workers
Voluntary Malaria Workers
Promotoras de Salud
Nutrition Volunteers
Raedat
Accompagnateurs
Community Health Volunteer
Behvarz
Village Health Guide
Nutrition Worker
Colaborador Voluntario
Community Drug Distributor
Village Health Helper
Posyandu
Mother Coordinator
Village Drug-Kit Manager
Lay Health Worker
Community Reproductive Health
Worker
Lay Health Visitor
Mental Health Workers
Postnatal Support Worker
Community Volunteer
Community Health Advocates
Community Health Aide
Village Health Promoters
Rural Health Worker
Brigadistas
Community-based Skilled Birth
Attendant
Dai
Bidan Kampong
Skilled Birth Attendants
Traditional Midwives
Dayas
Community Volunteers
Facilitator
Female Peer Facilitator
Change Agents
Doot
Peer Educators
Lay Counselor
Volunteer Counselor
Volunteer Peer Counselor
Peer Support Worker
HOW MANY
ARE THERE?
Only rough estimates can be made…
• Worldwide: Unknown
• United States: ~ 120,000 (about two-thirds paid)
• New Mexico: ~ 575
SCOPE OF PRACTICE
CHW QUALITIES
TENSIONS/BARRIERS
IN CHW MODEL
Community member
Lay person
Health care system member
Credentialed/Professional
On the job, tailored training
Standardized training
Broad, encompassing roles
Tailored, specific roles
Independent
Direct out-of-pocket payment
Volunteer
Integrated, interdependent
Services reimburseable
Paid
% Population
% Population
% of Cost
LEVEL III:
INTENSIVE
INTERVENTION
CARE
COORDINATION
% Population
% of Cost
LEVEL II:
INDIVIDUAL / FAMILY
SUPPORT AND EDUCATION
LEVEL III:
INTENSIVE
INTERVENTION
CLINICALLY INTEGRATED
CARE
PATIENT SUPPORT
COORDINATION
% Population
% of Cost
LEVEL I:
POPULATION
FOCUS
LEVEL II:
INDIVIDUAL / FAMILY
SUPPORT AND EDUCATION
COMMUNITY
HEALTH
LEVEL III:
INTENSIVE
INTERVENTION
CLINICALLY INTEGRATED
CARE
PATIENT SUPPORT
COORDINATION
% Population
% of Cost
Engage
Break Bread
Community cooking classes, in Spanish, with guest chefs,
child care and diabetes education
Built Environment
– Wellness Center
– Walking trails
Build Community
• Community farm
• Jobs