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Appendix 2
NHS GRAMPIAN
JOB REFERENCE: RP7816
1.
JOB IDENTIFICATION
Job Title:
Healthcare Support Worker
Location:
Insch Memorial Hospital
Hours:
37.5 hours per week
Grade:
Band 2
Salary:
£14,653 - £17,425 per annum
Job Reference:
RP7816
Closing Date:
Wednesday 9th April 2014
2.
2. JOB PURPOSE
The Healthcare Worker is a person who assists trained nurses with their duties and who
actively participates in the delivery of patient care as an unqualified nurse in the multidisciplinary team within the service area.
3. ORGANISATIONAL POSITION
Area Manager
Senior Charge Nurse
Ban6-Team Leader
Band5 staff nurse
Healthcare worker
Healthcare worker
4. SCOPE AND RANGE
The Ward is classed as Acute Medical Rehabilitation with 12 beds and 24hrs Casualty
attached.
The Ward accepts patients with acute confusion; patients for palliative care; terminal illness;
rehab after surgery; admissions from the community; recuperating MRSA patients and
depressed patients.
A very diverse range of patients from those requiring minimal supervision to those who are
extremely physically disabled requiring constant attention and the use of mechanical lifting
aids and manual handling techniques.
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Freedom to act up to the level of responsibility.
On night duty – to work on own initiative while the Senior Nurse is attending minor
injuries or assisting doctor in Casualty.
To answer telephone as Hospital switchboard in a confidential manner.
5. MAIN DUTIES/RESPONSIBILITIES
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6.
7.
Conveys relevant information and receives feedback from other members of the multidisciplinary team.
Demonstrates delivery of a high standard of nursing care under the guidance and supervision
of trained nursing personnel.
Actively participates in health promotion and rehabilitation.
Demonstrates adherence to NHS Grampian / local policies and procedures.
Demonstrates ability to perform specific clinical skills required within the department.
Accurately records relevant information with the Care Plan as prescribed by the named nurse.
Communicates with all members of the multi-disciplinary team in a professional manner.
Respects the privacy and dignity of patients at all times.
SYSTEMS AND EQUIPMENT
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The post holder is required to directly use and maintain manual handling aids as
required by the specific service i.e. Mangar airflow lifting cushion; Macanaids ambulift;
Portastand; Electric hoist, Arjo walker; Oxford Hoist major; Oxford Hoist mini; Oxford
Hoist major electrical; Arjo Steady; Phil – e – slide sheets; glide sheets; Pat slide;
Handling belts; specialised beds including Elenganza 3000 electric bed; Cairwave
Therapy bed; Quattro plus mattress; Spenco mattress; Pegasus bed.
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The post holder is responsible for cleaning suction pumps and enteral feed pumps
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The post holder is required to keep up to date certain documents pertaining to patient
care i.e. Fluid balance charts; Activities of daily living; Food intake charts; Bowel charts;
Sleep charts.
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The post holder is required to report any incidents according to the Occurrence
Reporting System – Datix System
DECISIONS AND JUDGEMENTS
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The post holder is responsible for the delivery of care to the maximum of 12 patients,
delegated by the nurse in charge who has overall responsibility.
The post holder should understand the necessity of working with others effectively and
as part of a team
The post holder is required to use own initiative and judgement especially when
working unsupervised and unassisted for periods.
The post holder is responsible for reporting any changes to the Senior Nurse as soon
as possible
8.
COMMUNICATIONS AND RELATIONSHIPS
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The post holder is required to provide and receive oral communication from staff members,
patients, carers and the multi disciplinary team, in a professional manner.
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The post holder is required to take and pass on information which requires tact, diplomacy
and confidentiality e.g. NHS 24; Public telephoning for information about casualty and/or
relatives.
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The post holder is required to use persuasive, motivational, empathetic reassurance and
negotiating skills within the ward setting particularly when working with severely demented,
deaf or hard of hearing patients.
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The post holder should be able to use skills to break down barriers of understanding due to
patients’ blindness, dementia and learning difficulties. They should also be able to deal with
bereavement, aggression and communication difficulties.
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9.
Basic I.T. Skills to complete KSF, education packages and other documentation on- line.
PHYSICAL DEMANDS OF THE JOB
A high proportion of the job entails ongoing manual handling as patients are elderly, bedbound, palliative, terminal, and quadriplegic and rehabilitation i.e. heavy plaster casts, or
have MS.
The job also entails working in confined spaces if there is a sudden collapse or cardiac
arrest.
10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB
Mental Effort
 Dealing with diverse patients groups, e.g. dementia, hard of hearing.
 Dealing with difficult/aggressive behaviour, e.g. dementia, inebriated clients at casualty.
 Acting as Receptionist for Casualty Department and operating Hospital Switchboard
during the evening/night duty.
 Dealing with emergency situations, e.g. sudden collapse, cardiac arrest.
Emotional Effort
The post holder experiences deep emotions when dealing with the palliative and terminal
patients. Caring for them and nursing them over their final illness involves becoming close and
this is felt keenly when the patient dies and last offices have to be performed.
Working Conditions
Occasionally the post holder has to work in unpleasant conditions arising from aggressive
behaviour of patients; dealing with body fluids, i.e. emptying bedpans, urine bags, colostomy or
stoma bags, vomit bowls, sputum cups; collecting specimens for the laboratory, i.e. urine,
faeces and sputum; working with soiled linen soaked in urine and faeces; dealing with patients
suffering from infectious diseases, MRSA or vomiting and diarrhoea.
11. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB
The post holder is required to possess a caring, friendly disposition, using extended
knowledge and practice to deliver individualised patient care to meet the requirements of
patients as recommended by Health Care Professions. Good communication skills, good
observation skills, being physically fit, being able to work without supervision, good people
skills and being reliable, flexible and responsible are all requirements of the post.
The post holder is required to attend mandatory training:
Basic Life Support (annually)
Moving and Handling (annually)
Fire Training Seminar (annually)
Updating and learning new skills via study days
PERSON SPECIFICATION
POST/GRADE:
Band 2 Health care assistant
LOCATION:
Aberdeenshire CHP- Garioch area
WARD/DEPARTMENT:
Insch Hospital
The Person Specification should meet the demands of the job and comply with current
legislation. Setting unnecessary standards may, for example, unfairly discriminate
against one sex, the disabled or minority racial groups. Applicants should be assessed
in relation to their ability to meet the real requirements of the job as laid down in the job
description. With the exceptions relating to displaced and disabled candidates noted in
Sections 5.3 and 5.4 of this policy, shortlisted candidates must possess all the essential
components as detailed below.
Factor
Qualification & Experience
GENERAL REQUIREMENTS
Essential
Varied experience in a care setting.
Circumstances & flexibility
Able to relate to patients, relatives, carers, staff.
Particular requirements of the
post
Able to work with a team.
Demonstrate understanding of Code of
Confidentiality.
Level of Disclosure check
required
PVG
KSF Outline (where applicable)
Core Dimension
Level
Communication
1
Personal & people Development
1
Health, Safety & Security
1
Service Improvements
1
Quality
1
Equality & Diversity
1
Level Narrative
Communicates with a limited range
of people on day to day matters
Takes an active part in agreed
learning activities
Assists in maintaining a healthy, safe
and secure working environment
Adapts own practice as agreed and to
time, seeking support if necessary
Complies with legislation policies
procedures
Treats everyone with dignity and
respect
Desirable
SVQ level II