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Healthwatch Waltham Forest News, December 2014
Contents:
Page 2
Healthwatch England Annual Report
Training for Patient Representatives
Page 3
Waltham Forest ‘Big Hitters’ Join Forces for Dementia
Excellence in Older People’s Programme
Page 4
Take Control of Your Health This Winter
Have You Had a Cough for Three Weeks or More?
Page 5
Launch of Waltham Forest’s Community Education Provider Network
Support to Councils for Meeting Care Act Requirements on Information & Advice
Page 6
'Brain Scan Not Always Needed' to Diagnose Dementia
The Right to View Medical Records Online
Page 7
Free Tai Chi Taster Sessions for Disabled and Older People
Fit for Fun Sporting Activities Programme
Whipps Cross – ‘War Hospital’
Page 2
New Story: Healthwatch England Annual Report
Healthwatch England is the ‘umbrella organisation’ of local Healthwatch organisations across
England. providing central support, advice and guidance.
Established under the Health and Social Care Act 2012 as the ‘consumer champion’ for health and
social care, it highlights the collective issues that matter most to people, advising the Secretary of
State for Health, NHS England, the Care Quality Commission, Monitor and local authorities across
England, among others, on where change is needed.
Recently Healthwatch England released its annual report at the Houses of Parliament. At the event
Healthwatch Waltham Forest Manager Jaime Walsh met Sir Robert Francis, Chair of the 2010 Public
Inquiry on failings at Mid Staffs Hospital. The Annual Report is available online now and in a range of
accessible formats. Story End.
New Story: Training for Patient Representatives
Waltham Forest Clinical Commissioning Group (WFCCG) and Healthwatch Waltham Forest are
holding a series of interactive and participatory training workshops for patient representatives in
2015.
The purpose is to support the development and
learning of current patient representatives, as well as those interested in becoming new patient
representatives.
The training will use local case studies led by
WFCCG staff as well as outlining the local context.
The training consists of 5 separate modules and participants are encouraged to attend all 5 sessions.
Training is available to members of WFCCG Patient Reference and Rapid Response Groups, GP
Patient Participation Group (PPG) members, existing Healthwatch participants and members of the
public wishing to get more involved in health and social care.
Training dates will be published soon so watch this space!
To find out more phone 020 3078 9990 or email [email protected]. Story End.
New Story: Policy Volunteer Vacancy
Healthwatch Waltham Forest is looking for a policy volunteer, to start in the New Year.
The role is to review national health and social care policy developments to ensure we understand
the local impact and respond accordingly.
If you are interested in this field and have the time to spend on it, initially up to 20 hours a month,
we would like to hear from you!
Please complete the volunteer form on the website by 5th January 2015. Story End.
Page 3
New Story: Local ‘Big Hitters’ Join Forces for Dementia
Police Officers, Football Clubs, MPs, Housing Associations, Superstores and Voluntary Groups united
on 23rd October with the Mayor of Waltham Forest to support the estimated 2,055 people living
with Dementia in the east London borough.
Leyton Orient football ground played host to the launch of the Waltham Forest Dementia Action
Alliance (DAA) with special guests including John Cryer MP and Chief Inspector Chris Jones.
The launch comes after an Alzheimer’s Society report found that less than half of people living with
Dementia feel a part of the community (47%) and nearly three quarters (73%) of UK adults do not
think society is geared up to deal with Dementia.
The aim of the Dementia Action Alliance is to help create a community where people with Dementia
feel confident, understood and supported to live well.
Linda Milton, Chair of Dementia Action Alliance said:
“It’s vital that people living with Dementia should still be able to enjoy all Waltham Forest has to
offer. Many people with Dementia have reported feeling trapped in their own homes and let down
by their communities, with one in three only getting out once a week. This is simply unacceptable.”
To get involved with DAA, contact Nafisa Saboowala on 020 8556 8171 or
[email protected]. Story End.
New Story: Excellence in Older People’s Programme
The Excellence in Older People’s programme, introduced last year across all of the elderly care wards
at Barts Health, brings ‘a special focus to a commitment to providing the very best standards of care
for older people’.
Under the programme, all 500 Barts Health staff directly involved in providing care for older people
spent a week on an intensive developmental patient experience and care learning exercise, which
included individual and team based assessments.
Barts ‘welcomes the opportunity to build on the principles of this work’, and in partnership with
Waltham Forest Clinical Commissioning Group (CCG), national charity The Patients Association will
be working with them at Whipps Cross Hospital to ‘further drive forward improvements in the
experience of older people’.
The Patients Association will initially be based on Mary Ward at Whipps Cross for drop in
appointments and support for relatives and families, as well as being available on site to talk directly
to staff, patients and the public.
If you have any suggestions for improvement, or would like to discuss your own experiences, please
don’t hesitate to contact the Patients Association on 020 8423 8999 or [email protected]. Story End.
Page 4
New Story: Take Control of Your Health This Winter
GP’s in Waltham Forest are encouraging local people to ‘take control of their health this winter’.
The recent Self Care Week 2014,was all about supporting people to look after their own health.
Many common winter ailments don’t require antibiotics and your pharmacist is well placed to give
you advice and treatment for a whole range of conditions – from coughs, colds to a grazed knee.
Dr Anwar Khan, local GP and Chair of NHS Waltham Forest Clinical Commissioning Group, said:
“Taking some simple steps, such as keeping fit and healthy, can help you to fight off common winter
bugs. Basic medical supplies such as paracetamol, aspirin, indigestion medication, plasters or a
“Understanding the options available for self-care can also help you to recover more quickly, saving
you an unnecessary trip to the GP and freeing up vital appointments for the people that really need
them, at a time of year when the NHS is under most pressure.” Story End.
New Story: Recent Inspection of Whipps Cross Hospital
National health and social care regulator the CQC (Care Quality Commission) has recently inspected
Whipps Cross Hospital, with findings expected to be reported in January 2015. Watch this space!
Story End.
New Story: Have You Had a Cough for 3 Weeks or More?
Local GP’s in Waltham Forest say if you have had a cough for three weeks or more, you should make
an appointment to see your GP.
It may be nothing serious, but for people who are or have been a smoker, and that are suffering
from breathlessness as well, it could be an early symptom of lung cancer.
Every year over 3,500 people in London are diagnosed with lung cancer and 2,900 die from it. In east
London, about 300 people a year are diagnosed with lung cancer and on average about 250 people
die from the disease annually.
Dr Anwar Khan, local GP and Chair of NHS Waltham Forest Clinical Commissioning Group, said: “The
earlier you get to see your GP, the earlier we can help or refer you to a specialist if it is something
serious such as lung cancer. If you have symptoms – a persistent cough, shortness of breath or you
are coughing up blood – make an appointment to see your GP and get the help that you need.”
“If your doctor is concerned, they may send you for a chest x-ray. Taking an x-ray is quick and simple
and nothing to worry about. If you know anyone who has any of these symptoms, insist they see
their doctor. It’s probably nothing serious but they should get it checked out.”
Get more at the NHS Stop Smoking Service. Story End.
Page 5
New Story: Community Education Provider Network
NHS Waltham Forest Clinical Commissioning Group (CCG) and North East London NHS Foundation
Trust (NELFT) have joined forces to tackle some of the key workforce issues facing health and
community services in the borough.
The CCG and NELFT are working together through a new Community Education Provider Network
(CEPN) to support health staff in the borough to achieve this. The network aims to ensure they have
‘compassionate, knowledgeable and highly skilled people who have the education and training they
need to help local residents keep well’.
The key principle of the CEPN is that ‘through learning together we work better together’.
A first step is finding out what sort of training staff across the health professions need. GP’s and
other community healthcare professionals (such as Practice Nurses, Pharmacists and Healthcare
Assistants) will be given opportunities to learn together in joint education and training sessions.
Waltham Forest CEPN meets monthly and consists of representatives from Primary Care (such as
GP’s; Community Pharmacies, Dentists and Optometrists); Hospitals; Community Health Service
Providers (such as NELFT); Higher Education Institutions; and Patient Groups.
To find out more email [email protected]. Story End.
New Story: Support on Meeting Care Act Requirements
A new Guide has recently been published to help councils meet the April 2015 deadline to improve
the information about support services available in their local communities - a requirement under
the new Care Act.
‘Information, Advice & Brokerage: Shaping the Future, Gearing Up & Seeing the Benefits’ shows
councils how to improve the way people find out about care services and get the best in place to
meet their needs. Story End.
New Story: Closure of The Morley Centre
As part of the council’s review of day care services across the borough, they have announced the
closure of The Morley Centre.
The day centre, predominantly for older people provides low cost activities, meals and other
services.
Your Views?
If you or a family member currently use day care services in Waltham Forest please contact
Healthwatch Waltham Forest and tell us about your experience of these services.
We will pass your views, in confidence to the people that manage local day care services. Story End.
Page 6
New Story: 'Dementia - Brain Scan ‘Not Always Needed’
Dementia is a clinical syndrome and at one level simply implies brain failure (analogous to heart
failure or liver failure).
The diagnosis is a two stage process:
First, to make a diagnosis of Dementia you need to differentiate it from: depression; delirium; the
effect of drugs and; the changes in memory expected as part of normal ageing. Second is to
determine the cause of condition – the commoner causes are Alzheimer’s Disease and Vascular
Dementia.
Both stages are based on comprehensive assessment including a history, including one from
someone who knows the patient well, a physical and mental state examination, including a specific
assessment of cognitive function.
Any clinician who has the appropriate skills can recognise and make a diagnosis of Dementia, once it
is established. In terms of brain scanning, the NICE Dementia Guideline states “imaging may not
always be needed in those presenting with moderate to severe dementia, if the diagnosis is already
clear.”
This may particularly apply to older and frailer patients with established Dementia. Story End.
New Story: The Right to View Medical Records Online
More than two-thirds of patients do not realise that they have the right to see their records online,
research shows.
As many as 71% of people are unaware that technology allows them to access their GP record online
or via a smartphone, according to the results of a YouGov survey of 2,243 adults. Respondents
added that they would use the technology, or thought it would help manage their health better.
From next April, all patients registered with a GP in England should be able to have online access to
their medical records, under a commitment given by Health Secretary Jeremy Hunt as part of the
Patient Online initiative, designed to allow patients to book appointments, order repeat
prescriptions and monitor their records online. GP’s can now control the amount of information
given to patients online, by using settings tailored to particular groups of patients, for example,
those with long-term conditions. Story End.
Page 7
New Story: Free Tai Chi for Disabled and Older People
The Waltham Forest Disability Resource Centre introduces free taster sessions that are ‘ideal for
people seeking a gentler form of physical activity’:
Tuesdays 2nd & 9th December, 13th& 20th January at 90 Crownfield Road, Leytonstone, E15 2BG
Tai Chi combines deep breathing and relaxation with slow and gentle movements. It can help to
reduce stress, improve balance and general mobility, and increase muscle strength in the legs. You
can also take part sitting down or in a wheelchair.
Waltham Forest Disability Resource Centre is fully accessible. Buses 58 and 69 stop just outside the
Hub. Leyton tube is 10 – 15 mins walk away!
For more information and a booking form phone 020 8534 1589 or email [email protected].
Story End.
New Story: Get ‘Fit for Fun’ Chair Based Exercise!
20 Weeks of free chair based exercise through the Fit for Fun Sporting Activities Programme!
Fridays, 2.30pm – 3.30pm at Infinite Oasis Care, 807 High Road, E10 7AA
The instructor is very the popular Lorraine Douglas! Please bring a bottle of water & dress
appropriately with trainers! Also, bring any medication you require for exercising such as asthma
inhalers.
For more information contact Lorna Wisdom on 0208 558 2552. Story End.
New Story: Whipps Cross: War Hospital
This exciting new project, funded by the Heritage Lottery Fund, seeks to research and record
personal stories from the Great War period, particularly in relation to Whipps Cross Hospital, known
as the ‘War Hospital’.
During the 1914 - 1918 period, the hospital served injured troops from the front lines, and was
visited by the King and Queen to recognise it's work.
The first few reminiscence sessions at the hospital have been completed, with more coming up at
the hospital and other local venues in the new year.
Do you have a story to share from the area and period? If so, get in touch! Email [email protected]
for more information. Story End.
This is the end of the newsletter. Thankyou for listening!