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When to bill 99211
Service
Provided
Who
Provided the
care?
Blood Pressure
Check
MA/CA
LPN/RN
Was Patient
physically
present and seen
by MA/CA
LPN/RN?
Yes
What was documented?



Blood Pressure
Check
MA/CA
LPN/RN
S.McCormick,RMC,CPC 08/08
Yes

Blood Pressure
reading and any
other pertinent vital
signs.
Clinical reason
patient was being
checked for blood
pressure.
Example: Pt here for
abnormal or
unstable blood
pressure on new
medications and
doctor/provider
requests weekly
rechecks.
Only Blood Pressure
reading documented
and nothing
documented as
indicated above to
explain medical
necessity.
Was this tasked to provider for review
and/or did provider make any
recommendations?





Should service a 99211 visit be
billed?
Yes, MA/CA/LPN/RN tasked
this to provider.
Provider reviewed and made
any necessary
recommendations for further
treatment or advised that
patient should continue
current treatment etc.
Provider did not physically see
patient.
Yes
Why?
Documentation clearly explains
medical necessity of this
service.
Yes, MA/CA/LPN/RN tasked
this to provider.
Provider does nothing with this
information nor requested it.
No
There is nothing to support
medical necessity of the blood
pressure check.
When to bill 99211
Service
Provided
Who
Provided the
care?
Blood Draw
MA/CA
LPN/RN
Was Patient
physically
present and seen
by
MA/CA/LPN/RN?
Yes
What was documented?


Blood Draw
MA/CA
LPN/RN
Yes



Glucose ck, or
other in office
labs
MA/CA
LPN/RN
S.McCormick,RMC,CPC 08/08
Yes

Was this tasked to provider for review
and/or did provider make any
recommendations?
Pt here for lab blood
draws only (usually
only at Interfaith).
No vitals or other
services were
provided or
discussed.

Pt here for lab blood
draw and mentions
they have had other
symptoms.
MA/CA/LPN/RN
takes vitals and
notes any other
information patient
reports.
This is tasked to
provider for review.

Document results
and task to provider.





Should service a 99211 visit be
billed?
Yes, MA/CA/LPN/RN tasked
this to provider.
Provider simply notes, signs off
on documentation.
No
Bill for blood draw only.
There is not documentation to
support billing a 99211 in
addition to the blood draw
service.
Yes, MA/CA/LPN/RN tasked
this to provider.
Provider notes and makes any
recommendations for patient
but does not physically see
patient.
Provider tasks instructions to
MA/CA/LPN/RN to report to
patient on provider’s behalf.
Yes
Provider reviews and signs off
if normal.
If abnormal provider reviews
and gives orders to
CA/MA/LPN/RN for patient
and this is carried out on
behalf of provider and
documented by
MA/CA/LPN/RN.
Normal with no other work
involved. Only bill for test.

Bill 99211 only and do
not bill for blood draw
since this is bundled
into the 99211 service
we are billing.
Abnormal with other work
involved and clearly
documented, we can bill for
test and 99211 visit.
Billers would add modifier 25 to
99211 and a diagnosis of
abnormal symptom test would
be billed.
When to bill 99211
Service
Provided
Who
Provided the
care?
Was Patient
physically
present and seen
by
MA/CA/LPN/RN?
Immunizations
or Vaccines
MA/CA
LPN/RN
Yes
What was documented?



Lead Screen
Testing
Lead Screen
Testing
MA/CA
LPN/RN
MA/CA
LPN/RN
Yes
Yes





S.McCormick,RMC,CPC 08/08
Was this tasked to provider for review
and/or did provider make any
recommendations?
Pt here for any due
vaccines including:
Flu, pnemo, gardasil,
tetanus, well child
vaccines etc.
Patient does not
have any other
needs.
Patient did not have
delay of vaccines due
to illness, etc.

Pt here for finger
prick for Lead
Screening to send to
lab.

Pt here for finger
prick for Lead
Screening to send to
lab.
While here patient
mentions other
symptoms,
problems.
MA/CA/LPN/RN
takes vitals and
notes any other
information patient
reports.
This is tasked to
provider for review.





Should service a 99211 visit be
billed?
Yes, MA/CA/LPN/RN
documents
vaccines/immunizations
provided and tasks this to
provider.
Provider simply notes, signs off
on documentation.
No
Why?
 We bill for the
administration portion
of the vaccine with
appropriate vaccine
administration codes
and therefore do not
bill 99211 with this
service.
Yes, MA/CA/LPN/RN tasked
this to provider.
Provider simply notes, signs off
on documentation.
No
Bill for blood draw (finger prick)
only.
Yes, MA/CA/LPN/RN tasked
this to provider.
Provider notes and makes any
recommendations for patient
but does not physically see
patient.
Provider tasks instructions to
MA/CA/LPN/RN to report to
patient on provider’s behalf.
Yes
Bill 99211 only and do not bill
for finger prick specimen is
bundled into the 99211 service
we are billing.
When to bill 99211
Service
Provided
Who
Provided the
care?
Was Patient
physically
present and seen
by
MA/CA/LPN/RN?
Immunizations
or Vaccines
MA/CA
LPN/RN
Yes
What was documented?



S.McCormick,RMC,CPC 08/08
Pt here for any due
vaccines including:
Flu, pnemo, gardasil,
tetanus, well child
vaccines etc.
Patient did not have
service provided at
previous visit due to
fever or other
symptoms.
Patient back for
service today,
MA/CA/LPN/RN
checks vitals and
documents
symptoms are no
longer a problem.
MA/CA/LPN/RN
provides
Immunizations/vacci
nes and also
documents vitals and
that pt is no longer
having previous
symptoms that
caused vaccines to
be delayed.
Was this tasked to provider for review
and/or did provider make any
recommendations?


Yes, MA/CA/LPN/RN
documents
vaccines/immunizations
provided and tasked this to
provider.
Provider simply notes, signs off
on documentation.
Should service a 99211 visit be
billed?
Yes
Why?
Documentation clearly explains
medical necessity of screening
patient by taking vitals, and
making sure patient was
symptom free and safe for
vaccines due to being ill
previously.
(Vaccines were not delayed due
to convenience issue, parental
concerns, vaccine not being in
stock, etc.).
 In this case only would
we go ahead and bill a
99211 with vaccines
and vaccine
administration since we
can support medical
necessity of a 99211
visit.
 A modifier 25 would
need to be amended to
the 99211 visit by
billing staff showing a
separately necessary
service was provided in
addition to vaccines.
The diagnosis code for
99211 would be follow
up for abnormal
symptom that existed
at previous visit to
cause delay.
When to bill 99211
Service
Provided
Who
Provided the
care?
Prescription
Refill
MA/CA
LPN/RN
S.McCormick,RMC,CPC 08/08
Was Patient
physically
present and seen
by
MA/CA/LPN/RN?
No
What was documented?

MA/CA/LPN/RN
tasks request to
provider.
Was this tasked to provider for review
and/or did provider make any
recommendations?

Provider approves refill and eprescribes, e-faxes script.
Should service a 99211 visit be
billed?
No
Why?
Patient must be physically seen
by a provider or a
MA/CA/LPN/RN and medical
necessity must be clearly
documented.
When to bill 99211
Prescription
Refill
MA/CA
LPN/RN
Yes



Service
Provided
Who
Provided the
care?
S.McCormick,RMC,CPC 08/08
Was Patient
physically
present and seen
by
MA/CA/LPN/RN?
Pt requesting refill of
medication for
chronic condition.
While talking to
patient, patient
mentions they have
felt abnormal
symptoms.
Nurse documents
and takes vitals,
tasks to provider.
What was documented?


Provider reviews request and
abnormal symptoms, vitals,
etc.
Provider makes
recommendations for patient
and also e-prescribes
medication or e-faxes meds.
Provider tasks MA/CA/LPN/RN
with instructions for patient.
MA/CA/LPN/RN accept
task and communicates
provider’s
recommendations to
patient.
In this case a 99211 visit could
be billed.
Was this tasked to provider for review
and/or did provider make any
recommendations?
Should service a 99211 visit be
billed?


Why?
 Pt was physically seen
 Pt had a medically
necessary issue that
was addressed.
 MA/CA/LPN/RN
documented
problem/vitals and
tasked provider who
responded with orders
and MA/CA/LPN/RN
acted on behalf of
provider to assist
patient.
When to bill 99211
PPD/TB skin
test
MA/CA
LPN/RN
Yes


PPD/TB skin
test follow up
for results
MA/CA
LPN/RN
Yes








Service
Provided
Who
Provided the
care?
S.McCormick,RMC,CPC 08/08
Was Patient
physically
present and seen
by
Patient here only to
have PPD skin test.
MA/CA/LPN/RN only
provides PPD/TB Skin
Test

Patient here only to
have PPD skin test
read.
MA/CA/LPN/RN
checks skin area
where PPD/TB Skin
test was provided.
Results are
documented as
normal.
Patient advised of
signs/symptoms that
could indicate TB.
If results are
documented as
abnormal.
Patient advised of
signs/symptoms that
could indicate TB.
This information
documented and
tasked to provider.
Provider gives orders
(refer to TB Clinic,
etc.).

What was documented?


Test documented and tasked
to provider.
Provider simply notes, signs off
on documentation.
No
Why?
Because the only service
provided was the skin test and
there is no medical necessity
supported to bill a 99211 visit in
addition to this test.
Results of test documented
and tasked to provider.
Provider simply notes, signs off
on documentation. In the case
of abnormal provider would
document instructions for
patient that MA/CA/LPN/RN
would convey to patient and
document, etc.
Debatable…..
Why?
Some insurance carriers feel
this should be considered part
of the PPD skin test charge.
Others (providers/clinic/billers)
feel if we have documentation
to support that we physically
reviewed site, counseled pt on
other signs/symptoms to be
aware of related to TB, etc. that
we can support medical
necessity and bill a 99211 for
this service.
A diagnosis of ppd skin test as
well as patient education would
help support billing 99211 for a
normal PPD skin test reading.
Was this tasked to provider for review
and/or did provider make any
recommendations?
If abnormal diagnosis should be
abnormal PPD skin test We
would not bill TB since an
abnormal test does not indicate
the patient has TB it only
confirms exposure to TB.
Should service a 99211 visit be
billed?
When to bill 99211
Occult Blood
Test
(Fecal blood
test assay)
MA/CA
LPN/RN
MA/CA/LPN/RN?
Yes

Document results
and task to provider.


Provider reviews and signs off
if normal.
If abnormal provider reviews
and gives orders to
CA/MA/LPN/RN for patient
and this is carried out on
behalf of provider and
documented by
MA/CA/LPN/RN.
Normal with no other work
involved we would not bill
99211.
If the test is provided on the
same day, bill 82274-QW only
with the provider’s E&M. This
would be a time of service
charge (1-3 simultaneous
determinations done at time of
service).
If the patient does the test at
home and brings back the
specimen care, we should bill
for the test only and do that
only when pt comes back in
with samples.
If the test is abnormal with
other work involved and clearly
documented, bill for test unless
provided on a separate day
without a provider visit and
then you may bill a 99211 visit.
Service
Provided
Who
Provided the
care?
S.McCormick,RMC,CPC 08/08
Was Patient
physically
present and seen
by
MA/CA/LPN/RN?
What was documented?
Was this tasked to provider for review
and/or did provider make any
recommendations?
Should service a 99211 visit be
billed?
When to bill 99211
Suture Removal
MA/CA
LPN/RN
YES
That sutures were removed,
wound adequately healed.
Sutures provided by ER or
another provider.
Provider reviews and signs off.
Yes.
We would bill 99211 since there
is no code for suture removal
and since we didn’t put in the
sutures it is a separate service
from any surgical or wound
care. A diagnosis of suture
removal and wound care, etc.
should be added for billing.
Therapeutic
injections
B12
Depo Provera,
allergy
injections
Etc.
MA/CA
LPN/RN
Yes
Document the therapeutic
injection and what was
provided.
Provider reviews and signs off.
We do not bill a 99211 with
these since we are billing the
administration for this service
only. We bill for medication too
unless pt brings in their own
then we only bill
administration.
Should patient complain of
other symptoms or concerns
that you need to address with a
provider and can document
clear separate medically
necessary care was provided, a
99211 would be billed and the
medication only (if we provided
medication).
S.McCormick,RMC,CPC 08/08
When to bill 99211
Service
Provided
Who
Provided the
care?
Weight Checks
MA/CA
LPN/RN
S.McCormick,RMC,CPC 08/08
Was Patient
physically
present and seen
by
MA/CA/LPN/RN?
Yes
What was documented?
Patient here for weight check
as ordered by
_____(Provider)
on _____ (date). Current
Weight is: ________. Patient
asked if they had any
questions regarding diet, etc.
(if on special diabetic for a
medical problem).
Was this tasked to provider for review
and/or did provider make any
recommendations?


Provider reviews and signs off
if normal/okay.
If abnormal
(overweight/underweight)
provider reviews and gives
orders to CA/MA/LPN/RN for
patient and this is carried out
on behalf of provider and
documented by
MA/CA/LPN/RN
Should service a 99211 visit be
billed?
Yes as long as the provider did
not see the patient that day.