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RESUME OF
CATHY HAYES
Email: [email protected]
Phone: 519-832-9958
WORK EXPERIENCE
Seasonal Office Assistant/Scale Person
Ferris Construction – Underwood, ON (2014 – 2015)
 Manage the office in the aggregate pits.
 Prepare invoices and Dispatch trucks.
 Schedule trucks each day.
 Prepare and conduct weekly safety meetings.
Administrative Support
CALM Management – Tiverton, ON (2010 – 2014) 5 year contract
 Support Bruce Power in preparing for successful WANO Peer Reviews. This
involved working with leadership team, WANO management and travel
personnel from various companies.
 Prepare immigration letters for the out of country members. Handle all travel
plans and complete all security paperwork for site access.
 Support management in the management of action plans in response to the
WANO Peer Review identified Areas for Improvement (AFIs).
 Provided support to managers in their initiatives to improve specific programs
and performance.
 Manage and update the Station Plan Health Committee web page.
Accounts Receivable/Administrative
Eastwood Printing Inc. – Kitchener, ON (2008 – 2009)
 Basic accounting
o Invoicing daily
o Accounts Payable and receivables
o Maintaining all extra job cost and ensuring they are invoiced
o Receiving payments and preparing bank deposits
o Quarterly filings and Monthly reports
Executive Assistant / Receivables
Acapulco Pools Limited – Kitchener, ON (2006 – 2008)
 Responsible for monthly invoicing and collections for construction side of the
business using JONAS software.
 Preparing schedules for Jobsites using MS Project Manager.
 Controlling the budgets for jobsites.
Inventory Manager – Third Party Services
Dare Foods Inc.- Kitchener, ON (2004 – 2006)
 Coordinated receiving, inventory management and order processing activities
for all third-party warehouse locations.
 Reconciled inventory records to the inventory in SAP.
 Invoicing approval for storage, handling and administration charges.
 Preparation of monthly accruals to ensure accurate financial statement
reporting.
 Created and implemented standard operating procedures to improve
inventory accuracy.
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Manager of Facilities and Administrative
Spaenaur Inc. – Kitchener, ON (1996 – 2004)
 Developed, implemented and maintained projects and tasks in the Facilities
and Administrative departments.
 Set up a Vendor Management Inventory system.
 Responsible for a 40% reduction in expenditure for company energy cost.
 Identified process bottlenecks in office functions and warehouse duties and
created solutions.
 Oversaw security for the entire company.
 Worked with other department to improve efficiency.
Information Systems Project Coordinator
Spaenaur Inc. – Kitchener, ON
 Key contact person for all I.S. change requests.
 Developed, implemented and maintained all I.S. processes.
 Maintained and reported statistics on all I.S. activities.
 Coordinated and maintained all I.S. project plans.
 Communicated and trained all Spaenaur staff on all I.S. processes.
 Setup and maintained Definity Pro/Logix telephone system, including problem
determination, troubleshooting, and programming.
Executive Assistant for Vice President
Spaenaur Inc. – Kitchener, ON.
 Worked on various projects for Sales & Marketing department.
 Prepared reports for daily sales and commission summaries.
 Team Lead on corrective action reports.
 Set up PowerPoint presentations for monthly communication meetings.
EDUCATION
College of Trades and Technology - St. Johns, NF
- Completed 2-year program for Secretarial Science and Business Bookkeeping
College of Trades and Technology - St. Johns, NF
- Completed program for Computer Programming and Software Applications
TRAINING
KnowledgeAbility – Kitchener, ON
- Expert Excel Course
Productivity Point International – Kitchener, ON
- Advanced Excel and Advanced PowerPoint, Word and Outlook
IMS Consulting – Kitchener, ON
- Cycle Counting Workshop
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Michael Hammer Course – Boston, MA
- Managing the Process Enterprise: Principles and Practices
Avaya Communications – Toronto, ON
- Expert Agent Selection, Vectoring for phone systems
- Definity Basic Administrator, Definity software for phone systems
Waterloo Management Education Centre – Mississauga, ON
- Write On: 2-day course on Business Writing Basics
Business Productivity Software Skills
MS Excel (Expert Level)
MS Word
MS Project Manager
MS Visio
MS Powerpoint
MS Windows
Business Accounting / Enterprise Software Skills
Intuit Quickbooks
SAP
Activant Eclipse
Helpstar (Helpdesk)
WMS (Warehouse)
Business Vision
iAdress
Secap
CMS
Cognos
Passport
MS Outlook
Wordperfect
JONAS (Construction)
Avanti
EDEN System (Distribution)
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