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RESUME OF CATHY HAYES Email: [email protected] Phone: 519-832-9958 WORK EXPERIENCE Seasonal Office Assistant/Scale Person Ferris Construction – Underwood, ON (2014 – 2015) Manage the office in the aggregate pits. Prepare invoices and Dispatch trucks. Schedule trucks each day. Prepare and conduct weekly safety meetings. Administrative Support CALM Management – Tiverton, ON (2010 – 2014) 5 year contract Support Bruce Power in preparing for successful WANO Peer Reviews. This involved working with leadership team, WANO management and travel personnel from various companies. Prepare immigration letters for the out of country members. Handle all travel plans and complete all security paperwork for site access. Support management in the management of action plans in response to the WANO Peer Review identified Areas for Improvement (AFIs). Provided support to managers in their initiatives to improve specific programs and performance. Manage and update the Station Plan Health Committee web page. Accounts Receivable/Administrative Eastwood Printing Inc. – Kitchener, ON (2008 – 2009) Basic accounting o Invoicing daily o Accounts Payable and receivables o Maintaining all extra job cost and ensuring they are invoiced o Receiving payments and preparing bank deposits o Quarterly filings and Monthly reports Executive Assistant / Receivables Acapulco Pools Limited – Kitchener, ON (2006 – 2008) Responsible for monthly invoicing and collections for construction side of the business using JONAS software. Preparing schedules for Jobsites using MS Project Manager. Controlling the budgets for jobsites. Inventory Manager – Third Party Services Dare Foods Inc.- Kitchener, ON (2004 – 2006) Coordinated receiving, inventory management and order processing activities for all third-party warehouse locations. Reconciled inventory records to the inventory in SAP. Invoicing approval for storage, handling and administration charges. Preparation of monthly accruals to ensure accurate financial statement reporting. Created and implemented standard operating procedures to improve inventory accuracy. Page 1 of 3 Manager of Facilities and Administrative Spaenaur Inc. – Kitchener, ON (1996 – 2004) Developed, implemented and maintained projects and tasks in the Facilities and Administrative departments. Set up a Vendor Management Inventory system. Responsible for a 40% reduction in expenditure for company energy cost. Identified process bottlenecks in office functions and warehouse duties and created solutions. Oversaw security for the entire company. Worked with other department to improve efficiency. Information Systems Project Coordinator Spaenaur Inc. – Kitchener, ON Key contact person for all I.S. change requests. Developed, implemented and maintained all I.S. processes. Maintained and reported statistics on all I.S. activities. Coordinated and maintained all I.S. project plans. Communicated and trained all Spaenaur staff on all I.S. processes. Setup and maintained Definity Pro/Logix telephone system, including problem determination, troubleshooting, and programming. Executive Assistant for Vice President Spaenaur Inc. – Kitchener, ON. Worked on various projects for Sales & Marketing department. Prepared reports for daily sales and commission summaries. Team Lead on corrective action reports. Set up PowerPoint presentations for monthly communication meetings. EDUCATION College of Trades and Technology - St. Johns, NF - Completed 2-year program for Secretarial Science and Business Bookkeeping College of Trades and Technology - St. Johns, NF - Completed program for Computer Programming and Software Applications TRAINING KnowledgeAbility – Kitchener, ON - Expert Excel Course Productivity Point International – Kitchener, ON - Advanced Excel and Advanced PowerPoint, Word and Outlook IMS Consulting – Kitchener, ON - Cycle Counting Workshop Page 2 of 3 Michael Hammer Course – Boston, MA - Managing the Process Enterprise: Principles and Practices Avaya Communications – Toronto, ON - Expert Agent Selection, Vectoring for phone systems - Definity Basic Administrator, Definity software for phone systems Waterloo Management Education Centre – Mississauga, ON - Write On: 2-day course on Business Writing Basics Business Productivity Software Skills MS Excel (Expert Level) MS Word MS Project Manager MS Visio MS Powerpoint MS Windows Business Accounting / Enterprise Software Skills Intuit Quickbooks SAP Activant Eclipse Helpstar (Helpdesk) WMS (Warehouse) Business Vision iAdress Secap CMS Cognos Passport MS Outlook Wordperfect JONAS (Construction) Avanti EDEN System (Distribution) Page 3 of 3