Download 37 hours p/w - term time plus 3 weeks

Ribchester Road, Longridge, Preston PR3 3XB
Vacancy -
Tel: 01772 782205
IT Manager
Grade 7 - (£23,166 - £27,394 pro rata) - 37 hours p/w - term time plus 3 weeks
At Hillside Specialist School we have built an eclectic approach to pupils learning, taking into
account current theories and methods of teaching. All of our pupils display significant difficulties
within the ‘Triad of Impairment’ that is at the heart of the autism. A child’s difficulties in language
and communication, social relationships, and rigid patterns of behaviour/thought/interests form
major barriers to learning. Our role is to help our pupils to come to terms with, and overcome,
these difficulties. This school is committed to safeguarding and promoting the welfare of children
and young people and expects all staff and volunteers to share this commitment.
Hillside School & College currently maintains a network of over 100 desktop computers and
laptops, printers, interactive Clever touch boards, network infrastructure including site wide
wireless network and terminal server. We have also introduced a one to one device scheme for all
pupils with the chosen device being iPads.
We are exploring an internal helpdesk system to track and manage support requests, but also deal
with support requests in person (this is currently with an external service provider). Our aim is to
be proactive and approachable, to achieve prompt response times and the best resolution possible
to ensure the issue is fully resolved.
It is envisaged that the successful candidate will write a network strategy and development plan
each year in order to advise on the equipment and areas that need to be considered for
investment, upgrades and replacement in order to keep the schools technology current.
The post requires an excellent organiser to assist the Senior Leadership Team with the
management of the schools IT Service, and who has a strong understanding of networks and the
ability to maintain them. The post would suit an enthusiastic and hardworking person with
previous experience of working within an IT support environment.
How to Apply
All applications should be on the Lancashire County Council application form and can be obtained
from the school website – www.hillside.lancsngfl.ac.uk
Applications should be emailed to Carol Griffin, School Business Support by 12 noon on
20 February 2017 – [email protected] . The proposed interview date is 6 March 2017.
Due to limited resources it is not our policy to write to the unsuccessful candidates so please
assume your application has been unsuccessful if you do not hear from us within 2 weeks of the
closing date. Thank you for your interest
Hillside Specialist School & College – IT Manager Vacancy
Job role – To develop and implement the school’s IT strategy and service provision including
managing all aspects of IT technical support in the school.
Reporting to – School Business Manager, Head Teacher
Duties –
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Develop school policies and procedures for the use if IT within the school environment
Install and maintain network cabling; perform advanced diagnostic and recovery routines
on network equipment; configure network infrastructure with appropriate server
information and software
Maintain a comprehensive database of all support requests
Be responsible for maintenance and first line repairs of IT hardware and networks, if
necessary arranging repairs by outside contractors or replacement
Maintain an inVentry of software and hardware
Install, maintain and upgrade software, ensuring licences are obtained and kept up to date
Minimise down time and inconvenience to user
Identify school staff training issues and deliver appropriate training
Create and manage all user accounts, ensuring correct access rights and audit as required
Ensure data stored on the system is current and out of date data archived
Design and implement changes to the school’s network/server infrastructure, software and
hardware and liaise with consultants on the specifications required as appropriate
Manage network components including switches and wireless access points; install
additional servers and upgrade the network operating system; set up disk caches and
firewalls; monitor and maintain the school’s internet filtering system
Procure IT equipment on behalf of the school which includes managing associated budget
Handle the installation and delivery of new computer equipment on arrival and take
appropriate measures to report and record the discrepancies
Carry out audits of student and staff internet usage, add filters where necessary and report
as appropriate in line with school policy
Assist with the schools iPad functionality including technical support and purchasing advice
To keep abreast of developments in the field of IT and undertake research as appropriate
To lead in the development of the school website
Attend other IT related meetings, Fairs and conferences to ensure all systems and
resources are up to date and in line with current practices and technologies; advise and
support on resulting developments
Hillside Specialist School & College – IT Manager Vacancy
Support & Management
 Design and apply simple processes to manage configuration and change within the school; carryout
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implementation of a structured approach to rolling out new hardware and software.
Assess risks and develop recovery procedures for key IT systems; identify failing systems and suggest
solutions.
Assist with the maintenance schedule; manage efficient implementation of backup, virus protection
and security procedures, including data protection policies.
Create and maintain documentation for the schools network, IT system and procedures.
Respond to support requests according to school procedures, recording detailed diagnostic
information; ensure steps are taken to find a permanent solution if not immediately possible. Provide
second level of in-school support for more complex requests.
Interpret detailed diagnostic information; monitor and manage server logs and use them to inform
developments and support procedures; produce reports from support logs to provide basic
management information on the volume and nature of requests.
Assist with the creation of the network strategy & development plan.
Oversee the workload of the IT Technician(s) and Learning Resources Development Officer.
General
 Attend relevant courses and actively seek to broaden knowledge and skills relevant to
responsibilities; regularly access key ICT education web sites and keep abreast of changes and
developments.
 To fully participate in the School’s appraisal scheme where appropriate.
 The post holder will be expected to carry out such other duties as reasonably correspond to the
general character of the post and are commensurate with its level of responsibility.
This is a permanent post required to work 37 hours per week for Term time, plus 3 weeks. In line with the
statement of particulars of employment, the actual working times are determined by your Head
Teacher/Manager. The hours will be worked over 5 days, Monday to Friday. The actual working times may be
varied according to the needs of the service, in consultation with you.
Equal Opportunities
We are committed to achieving equal opportunities in the way we deliver services to the community and in
our employment arrangements. We expect all employees to understand and promote this policy in their work.
Health & Safety
All employees have a responsibility for their own health and safety and that of others when carrying out their
duties and must help us to apply our general statement of health & safety policy
Safeguarding Commitment
This school is committed to safeguarding and protecting the welfare of children and young people and expects
all staff and volunteers to share this commitment
Hillside Specialist School & College – IT Manager Vacancy
Person Specification
Job Title – IT Manager
Requirements
(on the basis of the job description)
Grade - 7
Essential (E)
Or
Desirable (D)
To be identified by:
Application Form (A)
Interview (I) Test (T)
Qualifications
1. 4 GCSE’s or equivalent (including English
& Mathematics)
2. Relevant professional qualification in IT
(Level 3 equivalent)
Experience
E
A,I
E
A,I
1. Experience of common user applications
ie MS office applications
2. Experience of SIMS.net
3. Experience of supporting servers,
networks and users
4. Experience of VMware, Windows Server,
Active Directory and Office 365
5. Experience of managing the
administration of iPads and iPad
applications
6. Supervisory experience in a professional
organisation
7. IT experience in an educational
environment
8. Experience of website development or a
willingness to learn
Knowledge,/Skills/abilities
E
A,I
D
E
A,I
A,I,T
D
A,I,T
D
A,I
D
A,I
D
A,I
D
A,I
1. Knowledge of servers, networks and
associated operating systems
2. Ability to plan and develop systems
3. Ability to manage records
4. Ability to work using own initiative
5. Ability to work accurately to deadlines
and under pressure
6. Excellent communication skills
7. Knowledge of Health & Safety in an IT
setting
Other
E
A,I,T
E
E
E
E
A,I
A,I
A,I
A,I
E
E
A,I
A,I
1. Commitment to Equality & Diversity in
the workplace
2. Commitment to vision and values of
Hillside Specialist School & College
3. Commitment to the Safeguarding of
children & young people
4. Commitment to regular attendance
E
I
E
I
E
I
E
I