Download Ethics and Integrity in the Commercial Environmental Laboratory

Ethics and Integrity in the
Commercial Environmental
Laboratory Industry
Insuring a Balanced Approach for
Procurement, Laboratory Analysis and
Data Production
J. Farrell & D. Speis
ACIL Mid Winter Meeting
February 7, 2006
Washington, DC
2005 Meeting on Ethics and Integrity:
Laboratory Focus
• Internal Programs
- Training & Education

Clients & Employees
- Compliance Monitoring
 Proactive Approach
Controlling Client Ethical Confrontations
• Establish Client Expectations
• Effective Staff Training
• Solid Documentation
• Establishing the Ethical Boundary
“Know When To Just Say No”
• Active Participation in Regulatory Rulemaking
Ethics & Integrity Continuum
“No Hard Line”
• Regulatory Role
- Expectation vs. Reality
• Client Role
- Expectation vs. Reality
• Laboratory Role
- Expectation vs. Reality
Regulatory Process & Expectations
• Rulemaking Process
- Stakeholder Involvement
- Responding to Stakeholder Involvement
• Accreditation
- Ethics and Data Integrity Demonstrations
Client Processes and Expectations
• Procurement – One Sided
- Low Bid
- Commodity Perspective
- E-Bid
- Penalties
• Execution of Services
- High Quality
- Defensible Data (QC & Integrity)
- Regulatory Agency Support
• Post Delivery Intervention
- Data Changes
- Laboratory Self- Discreditation
- Regulatory Support
Client Expectations for Laboratories

Favorable Pricing

Prompt Execution

High Data Quality

High Data Integrity

Post Delivery Support
Rewards of Meeting Client Expectations

Absence Of Loyalty

Absence Of Performance Incentives

Performance Taken For Granted

First Stop in the “Blame Game”
Integrating The Process
“Getting the Message Across”
(Group Discussion)
• ACIL Action Assuring Ethical Treatment
 What Business Ethics Do We Expect
From Colleagues? From Clients?
From Regulators?
• Regulatory Process
• Client Process
• Communicating the Message
 White Paper? Newsletter Articles?