Download Terms of Reference between Royal Mail and the

No. 565/2016
23rd September 2016
For the Immediate Attention of All:
Postal Branches
Divisional Representatives
Area Distribution Representatives
Terms of Reference between Royal Mail and the Communication Workers Union on the
National Extension of the Telephone Accident Reporting Process within the Regional
Logistics MGV (7.5t) Fleet
Dear Colleagues
Branches will be aware that a revised process for the reporting of Road Traffic Accidents by
telephone, using the PDA, was trialed and subsequently agreed for deployment to all drivers in
Delivery Offices, including Collection Drivers using a PDA.
The revised process was
communicated via LTB 714/15 issued by Bob Gibson, Assistant Secretary, in November 2015.
The procedure was designed to enhance the processes for reporting accidents to improve the
quality of the information provided, with the aim of assisting Royal Mail in dealing with 3rd Party
claims. To achieve this aim, drivers are encouraged to report accidents directly to Lex Autolease
by telephone from the scene of the accident, or as soon after as it is safe and practical to do so,
which we stress remains entirely at the discretion of the driver.
At the time the deployment of the process was restricted to vehicles where drivers used PDA’s, as
the CWU position was that drivers should not be expected to use their own phones to make calls.
The business have now requested that the agreed process be extended to drivers of Logistics,
MGV 7.5t vehicles, which are fitted with the Microlise Telemetry Units that include a telephone
capability. The department has therefore concluded discussions on the extension of the process
to the MGV Fleet.
The revised process retains all of the safeguards included in the original agreement and
participation by our members remains voluntary.
In light of the fact that the Microlise equipment and telephone are an integral fixture in the vehicle,
the revised document includes the following paragraph, which recognises that any calls would
have to be made from the vehicle and ensures that drivers are not put at risk when making a call:
We now propose to extend these arrangements further to include all drivers of 7.5t vehicles
that have Microlise equipment fitted. This equipment has a telephone facility to enable the
drivers to call Lex Autolease in line with the agreed process. Drivers will not be expected to
make calls from their own telephone and therefore, as these calls will be made from the
cab, it is imperative that they are only undertaken in circumstances where the vehicle
remains safe and secure, that access is uninhibited and that the vehicle is parked and is not
causing an obstruction. In this regard drivers must fully comply with any advice from
Police or emergency services attending the accident.
In all other regards the processes remain identical to the existing agreement.
The revised agreement to enable this activity is attached as Attachment 1 for the information of
Branches and representatives. In addition the following supplementary documentation is also
included:
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Attachment 2 – WTLL RTC Reporting Changes
Attachment 3 – Advice and Guidance at the Scene of an Accident 7.5t
Attachment 4 – Call LEX from Drive Tab 7.5t
Attachment 5 – Process Chart for RTA Telephone Reporting Process 7.5t
The process for Logistics MGV 7.5t drivers will come into effect from Monday, 3rd October 2016.
Any enquiries in relation to this LTB should be addressed to Davie Robertson, Assistant Secretary,
email: [email protected] or [email protected] quoting reference number: 202.11
Yours sincerely
Davie Robertson
Assistant Secretary