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Landan Hughes 9802 101st Morinville, Alberta, T8R 1G2 (780)691-5093 [email protected] CAREER OBJECTIVE Systems Analyst with 4+ years of experience in an IT related field. Exceptional skills in computer and network design, deployment and maintenance. Seeking employment with a reputable company that offers room for growth and development. WORK EXPERIENCE Contava Edmonton, Alberta Systems Analyst May 2012 – Present Analyze network data to determine network usage, disk space availability, or server function for enterprise CCTV Systems supporting 500 + HD network cameras. Configured and maintained large scale networks implementing multicast routing, Inter VLAN routing, and network security using RADIUS and 802.1x Create or update technical documentation for network, installations or changes to existing installations. Identify the causes of networking problems using diagnostic testing software and equipment. Excellent customer service skills developed by guiding customers through application or software procedures via telephone services and onsite hands-on training. Contava Edmonton, Alberta Systems Technician Feb 2010 – May 2012 Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions. Trouble shooting installations logically stepping through each piece of programing or each connected wire. Test and repair circuits and sensors, following wiring and system specifications. Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms. EDUCATION NORTHERN ALBERTA INSTITUE FOR TECHNOLOGY Edmonton, Alberta Network Engineering Technology Diploma Received: May 2012 Enterprise network design – case studies of bandwidth projection, network security practices and Domain policies. Programing of networks equipment such as Cisco routers, switches and firewalls. Data analysis of network traffic using packet captures i.e. Wireshark Enterprise server management operating windows domains, exchange servers. TECHNICAL SKILLS Proficient with creating custom solutions using C# and HTML. SQL Database Management, creating Procedures. Using custom queries to trouble shoot applications and to restore database integrity. Professional knowledge of computer networking protocols and best practice. Network traffic and storage analysis for applications using large amount of bandwidth (>3Gbps). Experience with enterprise level hardware and software: Cisco, Dell, Lenovo, Avaya, VMware ESXI, Exchange, Kaspersky, Windows and NEC Cluster. References available upon request.