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Job Description
Software Delivery Manager
Reports into:
Head of IT & Data
Direct Reports:
4
Budget:
Department:
IT & Data
Purpose of the role:

To provide the PPF with an exceptional in-house Software Development
service that has the capability and capacity required to support achievement
of the PPF’s business goals;

To work as part of the IT leadership team, providing strong leadership to the
Software Development Team ensuring that staff understand both the team’s
role in achieving PPF business objectives and how they personally contribute
to this;

To position Software Delivery as a strategic business partner by promoting
the IT offering; building effective relationships with all areas of the business;
understanding the needs of individual areas and how they can best be meet
within the context of a corporate IT service; influencing decisions to ensure
that IT provision is aligned with achievement of the PPF’s business goals;

To develop a high performing team by; actively promoting and demonstrating
the personal qualities that enable effective collaborative working; by
consciously working to develop and motivate a high performing team; by
identifying and addressing skill or competency gaps and being unafraid to
tackle poor performance;

To ensure that the Software Development Team has the capability and
capacity to support the PPF in achieving its business goals; by ensuring
software development processes support timely delivery of high quality
software; the development team is adequately resourced; we maintain the
correct balance of permanent and non permanent staff;

To manage and coordinate all software development work, in relation to
business led projects and production support, maintaining both individual and
overall work plans. The role holder will need to manage multiple software
development work streams ensuring that appropriate procedures, processes
and staff levels are in place for all software development, test and support
activities.
The successful candidate will enjoy leading in a stimulating team environment; have
the enthusiasm and ambition to complete projects to the highest standard and want
to be part of an organisation that puts technology at the heart of everything it does.
Key Accountabilities
Delivery
 Provides the PPF with an exceptional Software Development service that
routinely delivers high quality software to the agreed schedules.
 Develops and maintains delivery plans that are comprehensive, accurate and
communicated to/agreed with all relevant stakeholders.
Leadership
 Provides outstanding leadership of the Software Development team and has
proven track record in demonstrating credibility on IT issues at all levels
within the business.
 Is passionate about delivering high quality software and contributing to wider
collective objectives.
 Always leads by example, is accountable for own actions and encourages
others to be decisive and innovative when faced with problems.
Working Together
 Collaborates with the business and works as a top class manager who takes
responsibility for ensuring that every IT element of a project has been
scheduled, allocated to appropriate resources and is being effectively
monitored.
 Shows dynamism in their method of communication to ensure all stakeholders
are kept informed.
Stakeholder Engagement
 Relishing opportunities to build effective relationships which are key to the
successful delivery of the PPF’s objectives. Being motivated by working with
people across the business and being accountable for decision making in a
challenging environment.
 Identifies, builds and sustains effective and robust partnerships with
stakeholders specifically the Change team to deliver an outstanding
contribution to delivering solutions of the highest quality. Challenges
stakeholders whilst maintaining strong relationships.
Commercial Management
 Applies sound commercial acumen when providing input into software
purchases to ensure the PPF achieves value for money. Has confidence in
their ability to respond appropriately to a wide variety of professional
environments mitigating any risk or conflict of interest.
Key Responsibilities

Manage scheduling, resourcing and delivery of all IT project and Change
Request activities.

Work closely with the Technical Architecture team to deliver the most robust
solutions for the business.

Manage the development, system test and UAT phases of all in-house IT
projects.

Manage the Production Support function/team which supports all in-house
applications.

Lead and embed continuous improvement activities, developing and
implementing new procedures, processes and ways of working to improve the
quality and efficiency of Software Development service.

Provide the main interface between IT and the Change team for projects and
Change Requests

Production of overall and task related resource plans, and use of these to
effectively plan and manage work.

Responsible for backup and DR plans related to in-house applications and
databases.


Comply with all policies and procedures of the Pension Protection Fund,
especially those relating to health and safety and equal opportunities.
Will be required to perform any other reasonable duties, as necessary.

Works effectively as part of both line and virtual teams in the organisation.

Works closely in the development and implementation of large-scale systems
Key Skills
Criteria
Qualifications
and experience
Essential
Desirable
Strong experience of managing
software development teams across
the development lifecycle; from
business / systems analysis, through
requirements gathering and
functional specification authoring, to
development, QA and delivery
Relevant professional
Qualifications
Experience of managing the
development of n-tier applications
with C# and the NET Framework
Strong experience of project
planning and management of
multiple work streams
Strong knowledge of relevant IT
industry standards and
certification (e.g. ISO90001,
ISO27001, ITIL, MOF),
Experience of Agile methodologies
specifically Scrum
Experience of managing object
oriented application projects based
on .NET
Experience of
designing Pension &
Insurance systems
Experience of
working within a
managed service
environment.
SharePoint-CRM
integration
experience
How tested
Application
Form /
Interview
Experience of working with the
Microsoft Operations Framework
(MOF)
Experience working within a matrixstyle structure
Experience of the full software
Experience of working in a business
partnering role or similar.
Experience of building and
maintaining strong relationships with
stakeholder.
Knowledge
Excellent knowledge of current
software development methods
including Agile
Skills
Excellent leadership and people
management skills: mentoring,
delegation, management.
Strong planning and organisational
skills, including ability to deal with
conflicting priorities and meet
deadlines.
Application
Form
/Interview
TFS 2010
Worked with Pension
Administration
Systems
Worked on
SharePoint projects
Visual Studio Team System
2008/2010 Test Manager
Exposure to MS CRM
Good understanding of Citrix
technologies and the delivery of
application services through them.
Backup strategies
and technologies.
Strong understanding of Database
technologies
Application
Form
/Interview
Exposure to Oracle
Financials and DB
The ability to work to agreed
deadlines
Excellent communication skills,
written and verbal
XSLT for PDF
generation
Ability to be flexible and to be
available for support when needed
Ability to be self managing as well as
to work as part of a team
Ability to influence senior
stakeholders across the organisation
Personal
Attributes
An inspirational leader
Self motivated and Flexible
Interview
Committed to continuous
professional development
Outgoing, articulate and literate,
presenting him or herself as a
professional at all times.

PPF Competencies
The PPF Competency levels required to operate effectively in this role
are detailed below.
LEVELS
KEY COMPETENCIES
Deliver
Enhance
Advocate
Shaping the future

Commitment to Stakeholder
Continuous Improvement

Making things happen
Goal Oriented


Takes Responsibility
Working collaboratively

Working Together
Develops Self and Others

Working style
Personal Proficiency
Lives PPF values

