Download Managing Change

Measurable Management
Translating Boardroom Strategy Into
Measurable Outcomes
Business Improvement
Through Change Management
A Practical Approach
Business Evaluation
Most organizations evaluate their
performance and develop
business plans. Total Strategies
for Success provide vehicles to
implement plans and maximize
opportunity.
Business Plan
Marketing
Financial
Information
Technology
Operations
Human
Resources
e-commerce
Implementation
Process
The three business cycles:
All organizations go through the same three business cycles
regardless of market sector, service or manufacturing focus.
Production
Sales
Consumer
Your
Competitor
The real world:
You
Customer
Some markets have more
competition than others.
Only by genuinely being
better than your competitors
can you improve your sales
& customer retention.
Your
Competitor
Measurable Management
and it’s sister program
World Class Workforce are
designed to help you be
better than the competition
at satisfying your
customers.
Your
Competitor
C.E.O.
Mission Statement
The Future
Strategic Objectives
Policy Deployment
The wealth is created by the workforce who handle
the processes that directly engage and satisfy the
customer. Measurable Management is designed with
First Line Managers in mind. Helping to translate
Management Strategy into action in the workplace.
The Present
First Line Managers
The Processes
S
C
Measurable Management
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Workforce development must deliver real and
measurable outcomes that meet the needs of:
The organization
The department
The individual
Benefit Planning
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The senior managers of each participating
company decide on the key business issues.
The success of the program is measured against
this criteria.
No “tail wagging the dog”.
Key Business Issues
Organization:
Department:
Manager:
Participant:
Key Business Issues
What are the current key business issues for your
company as a whole? Where would senior
management like to see measurable improvements
over the next six months? You may need to speak to
a senior manager or two to ask this question.
Key Business Issues
What are the current issues for your department?
How does the answer to the section above impact on
you? How are you expected by senior management to
contribute towards the improvements that they are
expecting?
Key Business Issues
How will you measure your performance against the key
business issues? (improved efficiency, time saved,
reduced scrap, sales increased, morale improved,
budgets met, fewer mistakes etc.)
Initiating Change
Key Business Issues
Induction Meeting
Group Meetings
Measurable Outcomes
Measurable Outcomes
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Presentations
Problems defined
Effect on the business
Action taken
Measurement criteria applied
Return on investment
Linked to key business issue
Each participant will implement
at least three improvements and
present the outcomes of their
actions according to the bullet
points shown on this slide.
Summary
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Provides a simple structure to work to.
Draws content from the individuals job.
Pulls together managing by objectives, a
teamwork approach to problem solving and a
learning process.
Initiates change very swiftly in a controlled and
focused method.
Arriva
NSK
Caterpillar
Lloyds British
Pimpernel International
Kelvin Hughes
Kerry Foods
Colway Tyres
Sevcon
Go-Ahead Group
Newsquest Media
Wavin
Darlington Borough Council
Durham TEC
Bonar Polymers
Sanyo
Oshino
Tarmac
Hathaways
Hugh Mackay Carpets
Tilcon
Onyx Internet
CC Products
ALM Products
Dane Group
BHK (UK) Ltd
Aycliffe Engineering
ESP Plastics
Prestige Inns
Marian Engineering
RPC Cresstale
Roberts Construction
PSI Global
Grorud Engineering
British Engines
Mechetronics
Xerox UK Ltd.
Rentokil
RTC North
MIS Ltd.
H&H Calmon
Sloman Engineering
Steptronik
Tilbury Douglas Construction
The Stanland Group
Bison Bede
Norfran Aluminium
Universal Lighting Power
The Stockton Casting Company
Laing Construction
Washington Direct Mail
Henry Colbecks
Coventry Newspapers
York Evening Press
GEC Alsthom
Glaxo Smithkline
British Chrome & Chemicals
Bucks Free Press
The Northern Echo
Bradford & District Newspapers
LPMS
Rolls Royce
Leeds Training Trust
Industrial Technology Systems
Metal Spinners
Process Systems
Henderson Insulation
Gliderol Doors
Leeds & Bradford Boiler Co.
Yorkshire Water
Pickersgill – Kaye
GEC
British Gypsum
WDS
Northend Printers
Barkston Plastics Eng.
Durham Careers Service
Stiller Transport
USD
The State Of South Dakota
Governor's Office for Economic Development
Shur-Co
Daktronics
The Good Samaritans
Dakota Craft
Lewis & Clark Realty
Americinn Motel
Argus Leader
Small Business Administration
Sioux Vocational Services
First Planning District
C R Industries
Marquardt Transportation
Lien Transportation
Tecton Industries
Lang TV & Domestic Appliances
HRS Food Services
Angus Palm
SESDAC
Kauai County Government
Prince Hydraulics
Kolberg Pioneer
Total Strategies for Success
Developing Pathways
To Abundant Living