Download Booking terms and conditions

CONTRACT TERMS
PAYMENTS
All payments should be cleared by ffgUK, at least three working days before any specified deadline.
All team registration fees are to be made payable to ffgUK Ltd.
A 2.75% credit card surcharge will be added to all credit card payments. There is no charge for use of
debit cards.
A fee of £15 will be charged for returned unpaid cheques.
VALUE ADDED TAX
All quoted tariffs are inclusive of VAT at the appropriate rate correct at the time of going to press. If
however government duly change this rate you will be notified together with any adjustment to your
account, which must be adhered to.
PAYMENT PROTECTION
Under ‘The Package Travel, Package Holidays & Package Tour Regulations 1992’ we are required to
provide sufficient evidence of the security of money paid over and for the repatriation of the
consumer in the event of insolvency. Our arrangements have been organised to meet the
requirements of these regulations.
Regulation
“package” means the pre-arranged combination of at least two of the following components when
sold or offered for sale at an inclusive price and when the service covers a period of more than
twenty-four hours or includes overnight accommodation: a) transport; b) accommodation; c) other
tourist services not ancillary to transport or accommodation and accounting for a significant
proportion of the package, and: i) the submission of separate accounts for different components
shall not cause the arrangements to be other than a package; ii) the fact that the combination is
arranged at the request of the consumer and in accordance with his specific instructions whether
modified or not shall not of itself cause it to be treated as other than pre-arranged.
CLUB RESPONSIBILITY
The signing of the necessary booking form by your club representative will constitute a booking
made by every individual in your group, & they are responsible for passing on & sharing all
information from ffgUK with their party.
Any queries, complaints or issues arising from the booking or tournament must come through the
Group Leader or Club Secretary. ffgUK will not deal with complaints submitted by individuals within
the party.
The representative signing the booking form on behalf of the club and the players must be over 21
years of age.
All reservations are accepted subject to the following ffgUK conditions.
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That all guests under the age of 18 years are not permitted to consume alcohol as per the
Law and this is governed by the club officials and strictly adhered to.
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Any damages caused, shall have to be paid for in full & shall be the responsibility of the
group leader.
We will have no involvement where there is a criminal act of any type but especially where
the use of or dealing in any drug use, theft, vandalism or violence. These will be handed over
to be dealt with immediately by the police.
That all accommodation shall be used soley by those individual persons listed on the ffgUK
Hotel / Accommodation Rooming List Forms.
That all guests are governed by the rules, terms & conditions of all Hotels / Accommodations
and Facilities involved in the provision of the Tournament of which the reservation is
associated.
That the team shows respect to others in regards to excessive noise in the hotels /
accommodation so as not to cause detriment of other guests. CANCELLATION/LIABILITY
FfgUK RESPONSIBILITY
Your attention is drawn to the standard terms & conditions FFGUK are governed by.
Please note we do not offer any guarantees, & no financial adjustment is provided for under our
standard terms & conditions in this regard.
FFGUK reserve the right to withdraw at any time any feature as listed in our tournament.
In the unlikely event that this company has cause to issue notice of cancellation all fees together
with accommodation payments will be refunded in full.
CUSTOMER RESPONSIBILTY
In the event of any group or any member(s) of your group being unable to fulfil their booking the
FFGUK accommodation deposit & Registration fee(s) shall be non-refundable.
If the entire party is unable to fulfil its participation in the tournament, any Registration fee &
deposits etc., are likewise to be non-refundable.
A cancellation after the payment of any final balance shall be linked & governed by the terms &
conditions of our contract. Cancellation charges are calculated from the day ffgUK receive written
instructions to cancel a booking. Please see below:
Cancellation charge:
Over 60 days - Deposits
31 – 59 days 40%
30 days or less 100%
We recommend you take sufficient Travel Insurance to cover you and anyone travelling with you. If
your cancellation falls within the provisions of your travel insurance policy you may be able to make
a claim.
If you have to cancel any part of your booking this should be notified to us in writing. The date of
cancellation shall be deemed to be 2 working days after the written notification is received allowing
us the time to notify the hotel / accommodation.
ACCOMMODATION TARIFFS
All hotels / accommodations are contracted on Bed and Breakfast terms. A negotiated Dinner
supplement in some of the hotels has been negotiated and will need to be confirmed prior to arrival
to receive the negotiated rates.
Children under 2 year old’s will stay in 2 full paying people, however there will be no additional bed
provided. Cots are provided on request subject to availability.
All our hotels / accommodation is based and charged on a minimum of 2 people sharing.
Supplements will apply for single occupancy and extra people in rooms.
Rooms will be with 2 single beds or 1 double bed for twin occupancy. Please be advised that for a 3rd
paying person the bed may be in the form of a sofa bed or a zbed.
ffgUK with make every effort to accommodation each group are closely to each other within the
hotel / accommodation. However there will be times that may prevent an ideal situation.
If your accommodation requests cannot be exactly met by ffgUK we will offer you the nearest
available alternative
Accommodation Booking: ffgUK would prefer that all teams book their accommodation with us;
however if you chose to book your own and with the exception of local teams (which will be dealt
with on a request basis) there will be an escalated registration fee. ffgUK are unable to offer free
accommodation to coach drivers.
DISABILITY
You are requested to alert us to any special requirements or disabilities within your group.
ffgUK will make every attempt to accommodate any special requests/ adapted rooms where
available. Please advise us as early as possible if anybody in your group required additional services
to cater for all special individual needs
PUBLIC LIABILITY 8.1 ffgUK has Public Liability cover for all our events for the sum of £5 million.
ADDITIONAL ATTENDEES (FAMILY, SUPPORTERS, PLAYERS ETC.)
There is a possibility to register more players & add to the overall number of people in your group at
a later date. However after the closing dates for deposits we are unable to guarantee there will be
any spaces left for any additional persons.
ACCEPTANCE OF CONDITIONS
We must remind you that by signing & returning the registration forms, you have accepted the
above conditions on behalf of everyone in your group. You are therefore required to undertake the
following:
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To comply with subsequent soccer tournament registration arrangements with regard to
players all teams must be registered with a league or county.
To return the completed team registration form within 2 weeks of any provisional telephone
/ online reservations / with a non-refundable accommodation deposits of £30.00 per person
in the group, as well as a fully completed ffgUK group accommodation rooming list for each
room in the Hotel / Accommodation booked.
A minimum of 1 adult (aged 18+) in each room booked.
To abide by all the terms & conditions in this document.
EVENT DISCLAIMER
ffgUK will endeavour to ensure all services, amenities & The football tournament are provided;
however the company cannot be responsible if any service is not provided or football matches are
lost due to force majeure such as heavy weather effecting pitch conditions etc. We will however
attempt to play all games during the event.
DAMAGE WAIVER
Once you have registered your team/club for the 2017 FFGUK Tournaments, you will be sent a
damage deposit waiver form. You will need to cover an amount of £250.00 against any damages
your team/club may cause during the tournament. We will notify you within 14 days of any damages
and the full deposit will be refunded if no damage is reported.
ACCOMMODATION DISCLAIMER
Please be aware that all Hotels / accommodation are subject to availability. We will attempt in all
circumstances to accommodate your group together and in your chosen property.
INSURANCE
ffgUK strongly recommends that all teams and persons travelling to an ffgUK Football Tournament in
2017 take out the appropriate insurance to cover their group for any eventuality. ffgUK have
negotiated a specific insurance that can be taken out for your club and also for each player. Please
Event Added Extras for more details.