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M0254 - ERP
(Enterprise Resources Planning)
Session 9 - ERP Implementation
Ir. Ekananta Manalif, MM, MKom (D2664)
Jurusan Sistem Informasi Universitas Bina Nusantara
ERP Solution Components
Infrastructure
20%
ERP Software
20%
Implementation
60%
M0254 Enterprise Resources Planning ©2004
ERP Implementation Involves
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Project Planning
Business & Operational Analysis, including Gap Analysis
Business Process Re-engineering (BPR)
Installation & Configuration
Project Team Training
Business Requirements Mapping to Software
Module Configuration
System Modification and Interfaces
Data Conversion
Custom Documentation
End User Training
Conference Room Pilot
Acceptance Testing
Production
Post-Implementation Audit/Support
M0254 Enterprise Resources Planning ©2004
ERP Implementation
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Commitment from Management
Form a task force with personnel from all
functional Areas
Take care of Hardware requirements
Step-by-step rather than big-bang introduction
Be patient, ERP implementation takes Time
M0254 Enterprise Resources Planning ©2004
Prepare Base for ERP
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Do not start without Management commitment
Allocate sufficient funds
Identify Core Project Team
Select specialists from all functional areas
Evaluate and select ERP package
Evaluate Implementation Partner
Make an Implementation Plan
Present plan to Management Committee for sanctions
Present plan to Employee groups for feedback/acceptability
Plan for User Training
Plan for Future upgrades
M0254 Enterprise Resources Planning ©2004
ERP Implementation Activities
Manage It...
Change It...
Implement It..
Contractor • Change Mgment • Package Integration •
Project Management • Business Vision (SAP,PeopleSoft,
JDE, Oracle...)
• Detailed Project
and Goals
•
•
Software
planning and
• Process Analysis
Tracking
• Package Select . Environment Builds
• Communications • Business Case • Enterprise-wide
•
Infrastructure
Plan
• Bus. Process
Planning/Design &
• Subcontractor
Reengineering
•
Roll-out
management
• Industry Best
• Interfaces and
• Project Scope
Practices
Conversions
Control
• As Is /To Be
• Data Warehouse
• Financial Control
Process
Integration
• Project Oversight and
Modeling
•
Quality Assurance
• Fit-Gap Analysis E-Business
• Business Intelligence
Reviews
• Policy Design
and Procedure • Networking
• Design
Dev.
• Implementation
• Readiness
• Tuning
Assessment
• Organizational
Design
• Communications
Plan
• Prime
Operate It...
Data Center
Operations
Application
Development
& Maintenance
Network Station
Management
Network
Operations &
Support
M0254 Enterprise Resources Planning ©2004
Service It...
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Platforms &
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Technology
Services
•
• Installation/
Customization &
Maintenance
• Performance and •
Tuning
•
Software Services
• Planning/Design/
Install
• Migration
Management
• Problem Mgmt.
Systems Mgmt.
Internet Enablement
• Web Site Design
Help Desk
Disaster Recovery
Business
Resumption
Services
Teach It...
Training Needs
Assessment
Custom
Curriculum and
Material
Development
CBT Development
End User Training
Classes
• Train-theTrainers
• Roll-out of
Training
Define Requirements
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Determine the hardware required.
Analyze the existing Processes.
Fine tune the processes to be in line with those
of ERP defined.
Analyze effect of system changes.
Prototype and present.
Refine the prototype & freeze the
specifications.
M0254 Enterprise Resources Planning ©2004
ERP Implementation
Evaluation
Business Realization
Final
Project
Preparation
Preparation Blueprint
Business
Blueprint
Business
Case and
Project
Proposal
Go Live
and
Support
Business
Benefits
and
Continuous
Improvement
Production
System
and
Ready
Organization
Project
Charter
Configured
and
Tested
System
M0254 Enterprise Resources Planning ©2004
Sustain
Help Desk
and Support
Organization
ERP Consultants
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How does a consultant steer a client
through an ERP implementation?
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Identify what you want improved, set goals, and
calculate benefit
Define standard procedures
Plan for rollout far before it happens
Set milestones
Train everyone
Don’t forget your customers
M0254 Enterprise Resources Planning ©2004
Re-engineering - a part life with
ERP
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Re-engineer process before going for ERP
Re-engineer during implementation of ERP
Re-engineer after implementing ERP
Continuous re-engineering through ERP
M0254 Enterprise Resources Planning ©2004
ERP without Re-engineering
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Advantages
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No visible changes in Functionality
Users find it more acceptable
Can be completed within time frame.
Cost can be with in your control
Impact on Organization will be moderate
Disadvantages
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Best Business practices would have been ignored
Stability of the system is known only in long run
May not achieve Corporate wide systems integration
New technologies have to be studied your self
Some functionality may be lost
M0254 Enterprise Resources Planning ©2004
Re-Engineering
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Study the current system & Processes
Design and develop new systems
Define Process, organization structure,
procedures
Develop/Customize the software
Train people
Implement new system
M0254 Enterprise Resources Planning ©2004
Business Process Re-Engineering
(BPR)
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In-depth study of existing systems/processes is
required before ERP is considered.
This study brings out deficiencies of the
existing system/process.
This study is called BPR.
BPR attempts to re-structure and re-organize
the human resources, functional areas, ManMachine interfaces in the organization.
Hence BPR attempts to maximize productivity.
M0254 Enterprise Resources Planning ©2004