Download Resume of: Scott J. Bearden, MCP 713 450 2939 TECHNICAL

Resume of: Scott J. Bearden, MCP
713 450 2939
TECHNICAL SKILLS
HARDWARE
SOFTWARE
OS
OTHER
Compaq Servers/PCs/laptops, IBM PCs & Compatibles, HP
Workstation & Enterprise printers, Dell Servers PCs, Gateway PCs,
Sun Solaris Servers routers, hubs, bridges, switches, ISDN Cisco,
3Com, Bay Networks, link-light testing of the Network Interface
Card oscilloscopes, digital volt meters, frequency counters, logic
analyzers, emulators, digital thermocouples.
MS Office 95/97/2000/XP, Implemented Fax Gate, Code/two,
Rumba, SNMP, MS IIS 5.0 Server, MS Exchange 5.5, 2000, MS
Proxy Server, MS SNA Server, MS SQL Server, MS SMS 2.0
Server, MS Site Server, GroupWise, NetBEUI, TCP/IP, DLC,
Clarify software implementation Veritas-NetBackup Continuous
Speech Recognition. , Lotus Notes, MS Outlook
Windows for Workgroups, Windows NT 4.0/5.0 (beta), Workstation
and Windows NT 4.0 Server, Windows 95/98, Exchange Server 5.5,
Windows 2000 Server, Windows 2000 build 2073 Professional,
Exchange 2000, Windows Advance Server, Basic Unix Admin
Bi-lingual: Spanish
CERTIFICATIONS
 Win 2000 Certified April 27 2002
 Win 2000 course 1560a
 Win 2000 course 1567 - Deploying 2000 Professional
 Win 2000 course 1594 - Installing 2000 Server
 NT 4.0 Server Certification
 Networking Essentials Certification
 NT 4.0 Workstation Certification
 MCSE Win2003 Anticipated 06/2005
EXPERIENCE
Consultant for the following Companies: 1997 to Present.
FINECOAT SYSTEMS
Architecture Application Integration
 Desktop and server support of the trade floor.
 Continuous monitoring of server status using HP Open view and Compaq Insight
Manager 4.9.
 Care and physical control of 26 servers running Windows 2000/2003 Advance,
Sun Solaris UNIX, HP 9000.
 Noon backup of all trade floor servers.
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Planned and redesigned data center equipment which consisted of UNIX and NT
4.0 Server mix with Active Directory Integration.
Daily tape rotations on all servers UNIX DLT Tape drive Compaq TL 891 Minilibrary.
Modified and created backup jobs on Veritas-NetBackup Dell Power Edge 2450
server.
Administration of Sun Solaris UNIX.
Groceryworks.com (consultant)
 Performed Exchange Architecture/NT Architecture Site survey on LAN/WAN
Network protocols. Working knowledge/hands on experience of the Exchange
Server 5.5 and E-2000 components and their functions.
 Exchange services and their startup and shutdown orders.
 Exchange intersite and intrasite communications, type and functions of the
Exchange connectors.
 MTA and connector queues and performing simple recovery. Exchange
databases.
 Hardware Testing with post probe.
 Supervised major portions of a Windows 2000 rollout at Enron using Project 2000
for the global migration. Rollout included migration of 8,000 Enron employee’s
units from Windows NT to Windows 2000.
 Performed site survey and was directly responsible for Imaging 1200 Compaq
Deskpro P3 600 units.
 Lead a team of 14 MCPs and MCSEs in setting up the staging area, documenting
and inventorying all machines.
 Developed procedures for back up of user data, imaging and configuring
workstations and laptops with Windows 2000 and Office 2000, installing and
configuring Lotus Notes as well as joining workstations to their proper domains.
 Lead the team in the set up and synchronization of Palm Pilots with dial in access
 Provided desktop support to the traders on the trade floor.
 Inventoried all trading floor desktops.
 Ensured support for 24 hours after each workstation was deployed.
Hillman Foods
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Given responsibility for integration of Application Architecture Site survey.
Rebuilt network and performed link-light testing of the network at new location
for Hillman Foods.
Built PDC with multiple OS platforms with Win2000 fax solution.
Used LINKSYS router and setup firewall.
Setup auto fax print solution.
Software/Functional testing of various software and hardware products.
Compaq Computer Company
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Premier desktop support provider to the Compaq Sales Trade Team executives.
Provided Exchange Administration across several domains, filling Network and
Application requests and assisting internal Compaq employees with technical
troubleshooting including identification, resolution, escalation, referral, and
follow-up with PC, Network and Application issues.
Sun Solaris UNIX Administration. This included Windows 2000 Professional and
Server, Win NT4.0, Win 95/98, VMS and UNIX network services.
The Exchange 3rd Level Support team was responsible for the Exchange
infrastructure including server.
Software upgrades, Exchange Server, Connector, and object problem diagnosis
and fixes, Exchange.
Disaster recoveries, monitoring and detecting problems, security, consultation,
testing, mentoring peers, and other support groups, etc.
Bench testing using oscilloscopes, digital volt meters
The server support team was the final escalation point for Exchange problems and
owns them until they are resolved for server or component down, or major
impacts.
Contacted about support issues during prime and off-hours times.
24/7 on call support.
Applications supported were Lotus Notes, SAP, gateways, Remote Access,
tunneling, Viruses, Communications software, PC configuration, help for
Windows, memory management and first line support for client/server
applications.
Responsible for providing high quality customer support, escalation and followup of difficult problems to other IM support groups to ensure timely problem
resolution.
Shell Services International
Migration Specialist
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Performed as a team member of the group responsible for migrating 300
workstations to Windows NT 4.0 operating system.
Configured these machines on alternate domains as the server addresses changed.
Upgraded existing Exchange clients and Outlook 97 to Outlook 8.03 that included
rebuilding mailboxes and distribution list.
Installation and configuration of Citrix WinFrame client for remote access use by
the SAP development group.
Performed the role of trainer to 23 people on the correct processes and procedures
for converting Token Ring to Ethernet in regards to installation and configuration
of the NIC cards.
Xerox Corporation
Equistar - LAN/Desktop Technician
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Provided third level support of network servers, Veritas-NetBackup, link-light
testing of the Network Interface Cards and desktop / network connectivity.
Support responsibilities included desktop support of the chemical traders on the
trade floor during and after the migration from Windows 95 to Windows NT.
Equistar - Deployment Technician
 Responsible for installation, configuration and troubleshooting of NT 4.0
Workstation and additional video drivers.
 After deployment was completed, assumed responsibilities of installation and
configuration of software Veritas-NetBackup. Sun Solaris UNIX.
 The primary applications being installed were Faxgate, Rumba, Microsoft Office
Suite 97 and Lotus Suite (including the configuration of Lotus Notes).
Pennzoil Corporation - Installation/Configuration Specialist
Exchange 5.5 Server configured and tested 80 Cisco 7000 series routers according to
specifications provided, assisted in cabling to router closets, built and configured
Compaq Proliant 2500-series Servers to run under MS Windows NT 3.51 operating
system, used Ghost to create installation images to be used on desktop and laptop hard
drive configurations, and installed and configured additional peripheral equipment for
desktop PCs such as write-able CD-ROMs, video cards, sound cards, hard drives and
upgraded memory as required. New Hardware Testing.
Continental Airlines
Integration Specialist Team Leader
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Analyzed network systems to acquire desktop configuration that were connected
to the network.
Created a desktop standard based on the information gathered.
Upgraded all existing desktops to this standard, which involved processor, hard,
drive and memory upgrades.
After the hardware upgrade phase was completed, installed and configured
Windows 95 and MS Office 97 with Exchange 5.5 client for email and VeritasNetBackup.
Hardware Testing.
Compaq Computer
December 1996 to March
1997
Audio/Graphics Test Engineer
 Configured and diagnosed video and sound drivers Hardware Testing.
 Performed stress testing of desktops to discover anomalies in the video and sound
drivers.
 Installed and configured MS Windows 95, MS NT Workstation, various business
applications packages (including MS Office Suite and Web Browsers) for testing
purposes.
 Installed network cards for online computers.
Network Options
June 1996 to December
1996
PC Installer
 Responsible for building, site survey, configuring and installing desktop PCs.
 Installed additional peripherals such as scanners, modems and printers as
requested.
 Installed and configured Lotus Notes, MS Office, Windows 95, Windows NT
3.51 & 4.0 as well as Windows for Workgroups.
Compaq Computer
April 1994 to May 1996
Line Auditor
 Performed random testing of online computers.
 Completed hardware and software testing was performed under load.
 All included peripherals were tested as well.
 Generated reports as to the quality of the equipment tested.
Advanced Diagnostics Technician
 Responsible for troubleshooting desktops to board level and performing any
necessary repairs to board level.
 Once repairs were completed all necessary quality testing was performed to insure
proper performance.
Assembly Technician
 Built desktop computers in line and cell configuration.
United States Marine Corps (FIREFIGHTER)
Beaufort, South Carolina
Honorably Discharged
EDUCATION
EAGLE SCOUT 10-15-1977
San Jacinto College, Houston, Texas
AAS Computer Information Systems Service Management - 1987
Management of Small Business
Specifically by the age of 65, after working for 40+ years,
- 1% are wealthy
- 4% are able to retire
- 29 % are no longer with us
- 3% are still working
- 63% are dependent on family and social security
Truly a scary fact...but this is current reality in America.
11-2004