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JUBILEE SURGERY, BARRY’S MEADOW, HIGH STREET, TITCHFIELD, PO14 4EH TEL 01329 844220; FAX (01329) 854350; WEBSITE Patient newsletter – June 2015 The purpose of this newsletter is to give patients a brief summary of the various ways in which they can access a medical professional within the local community. Please visit www.nhs.uk if you require more detailed information about any one of the services listed below. Your GP surgery Your GP is generally the first medical professional to contact when you feel unwell. He or she is there to listen, reassure, offer advice and, in many cases, identify what’s wrong. In some ways, the family doctor is like a social worker as they often deal with non-medical issues, such as housing, relationships or finances, which may be making you ill. Your GP’s door is open to most kinds of problem. But are we making the best use of their time and, more importantly, our own? Conditions such as tiredness, coughs and colds, and childhood fever are among the minor ailments that add up to 57 million GP consultations a year. GPs say there are many minor conditions that can be treated at home in the first instance with self-care methods and over-the-counter medicines, saving you time and trouble The Pharmacist We all know that pharmacists dispense medicines. But they do a lot more than that. Local pharmacies offer a range of health services that you may not be aware of. June 1, 2015 Edition 2 For example, pharmacies promote health and wellbeing, and provide access to stopping smoking, sexual health and alcohol support services. These services could save you a trip to your GP or help you make healthy lifestyle changes. Pharmacies can help with a range of common conditions and minor injuries, such as aches and pains, cystitis, colds and skin rashes. If you have one of these common conditions, your pharmacist can give advice and medicines, if appropriate. These medicines won't be on prescription, so you'll have to pay for them. Your pharmacist can also tell you if you need to see a GP. Details of some of the Pharmacies in our area are shown below:- Asda Stores Ltd Tel No: 01329 822272 Speedfields Park Opening times: Mon 8am-midnight; Tues-Fri 24 hours Fareham PO14 1TT Sat Midnight-10pm; Sun 10am-4pm Boots, The Chemist Tel No: 01329 232011 21 Westbury Mall Opening times: Mon-Sat 8am-6pm Fareham PO16 0PE Sun 10am-4pm H J Everett Chemist Ltd Tel No: 01329 842310 28 The Square Opening times: Mon – Fri 8.45 am-1pm & 2pm-5.30pm Titchfield PO14 1TT Sat 9m – 1pm Minor Injuries Unit (MIU) If you have a non-serious injury, you can get help from a minor injuries unit (MIU), rather than going to an A & E Department. This will allow A&E staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait. MIUs are usually led by nurses and an appointment is not necessary. Minor injuries units can treat: sprains and strains broken bones wound infections minor burns and scalds minor head injuries insect and animal bites minor eye injuries injuries to the back, shoulder and chest 2 Your nearest Minor Injuries Unit is located at:- Gosport War Memorial Hospital Tel No: 023 92524611 Bury Road Opening times: Mon-Sun 8.00am-9.00pm Gosport PO12 3PW NHS Walk-In Centre These offer convenient access to a range of treatments for minor illnesses and injuries including: infections and rashes blood pressure checks fractures and lacerations emergency contraception and advice stomach aches vomiting and diarrhoea hay fever insect and animal bites stitches (sutures) dressing care minor cuts and bruises minor burns and strains stop smoking support Your nearest walk-in centres are located at:- Bitterne Health Centre Tel No: 023 80426356 Commercial Street Opening times: Mon-Fri 6.30pm-9.30pm Southampton SO18 6BT Sat-Sun 8.30am-9.30pm St Mary’s NHS Treatment Centre Tel No: 0333 220 5329 Milton Road Opening times: Mon-Fri 7.30am-10.00pm Portsmouth PO3 6DW Sat-Sun 8am-10.00pm 3 NHS 111 Service 111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a lifethreatening situation. Call 111 if: • you need medical help fast but it's not a 999 emergency • you think you need to go to A&E or need another NHS urgent care service • you don't know who to call or you don't have a GP to call • you need health information or reassurance about what to do next For less urgent health needs, contact your GP or local pharmacist in the usual way. Accident & Emergency Only call 999 or go to A&E in a genuine life-threatening emergency, such as: • loss of consciousness • acute confused state and fits that are not stopping • persistent, severe chest pain • breathing difficulties • severe bleeding that cannot be stopped Major A&E departments offer access 24 hours a day, 365 days a year. At A&E a doctor or nurse will assess your condition and decide on further action. Your nearest A&E Department is located at Queen Alexandra Hospital, Southwick Hill Road, Cosham, PO6 3LY. Tel 023 92286000. NHS in England dispenses about 2.7 million items of medication per day. This equates to about 150% of women and 43% of men take one or more medications regularly. About 45% of all medications are prescribed to patients aged 65 or more. The cost of medications in England is about £10 billion per year or approximately 8% of the NHS annual budget. 4 JUBILEE SURGERY In one study 50% of patients admitted to not taking their medication prescribed. as they are 5