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Oneofthemostdestructiveforcesthatoccursinfamiliesisemotionalreactivity. AtMainstreamweareveryawareofthisandweworktohelpfamilieschangethis. JimPiekarski,MFT,haswrittenabookdevotedtothistopic. Hereisanexcerptfromhisbook: MasteringYourEmotions:7StepstoTransformingEmotionalReactivity WithYourSpouseandOthers Wethinkyouwillfindthishelpful! Belowisalistofthemostcommonfaultycommunications.Reviewthelistandask yourselfifyoucommunicateinanyoftheseways.Don’tbedisappointedifyouidentify withmanyofthembecauseeveryoneusesthematsometimeintheirlives.Thesemethods ofcommunicatingaredestructiveandencouragehurt,defensivenessandresentment.By identifyingandeliminatingthem,wecanopenthewaytohealthycommunicationand reduceemotionalreactivity. 1. Discounting:Weundermineanother’sfeelings,pointofview,orwhatthey findimportant.“Howcouldyoufeelthat?”,or“Ican’tbelieveyoulike countrymusic,”discountstheirfeelings.Rollingyoureyesinresponseis alsohurtful. 2. Putdowns,namecalling,andlabeling:Wemakeapersonalattackon someone’scharacterratherthanfocusontheother’sbehavior.“You’rejust lazy.”“Youcan’tdoanythingright.”Callingnamesisnotappropriateunless thenameisbothaffectionateandwelcomedbytheperson. 3. Page1of4 Sarcasm:Thisisaput‐downusingvoicetone,exaggeration,etc. 4. Silenceaspunishment:Wemanipulateothersbynottalkingtothemand bywithdrawing. 5. Leavingthescene:Weabandoncommunicationwithothers,without excusingourselvesorwithoutmakinganappointmenttimeinthefutureto talkabouttheproblem. 6. Bringinguppasthistory:Werubtheotherperson’snoseintheirpast deeds.Wetriggertheotherpersontofeelbadaboutthemselves.Veryfew peoplearestrongenoughtohearmorethanonenegativeatatime.The onlytimeitisappropriatetobringupanotherperson’spasthistoryis whenwehavepermissionfromthemandthereisaspiritoflearningfrom thesepastevents. 7. Needingtoberightandnotbeingabletosaywe’resorry:Wedonot takeresponsibilityforouractions.Pastconflictsbecomedifficultto resolve. 8. Denialoffeelings:Wetellotherswearenotangry,upset,orhurt,when weobviouslyare. 9. Makingassumptions:Weassumewhatanother’sintentions,feelingsor thoughtsare.Wecommunicatetheseassumptionsasiftheywerefacts withoutcheckingthemout. 10. Defensiveness:Insteadoflisteningandrespondingtocriticism,wedeny orcounterattack. 11. Martyrdom:Weblameourmiseryonsomebodyelseorsufferinsilence. Weplaythevictim. Page2of4 12. Notlistening:Wedon’tfocusonwhattheotherissaying.Weinterrupt, finishtheirsentences,thinkaboutourowncounter‐arguments,orwejust ignorethembyspacingout. 13. Crosscomplaining:Werespondtoacomplaintbybringingupanother complaintinretaliation. 14. Fixingtheother:Werushintogivingtheotherpersonsolutionsrather thanlisteningtothem. 15. Arguingoverthefacts:Wedonotfocusontheunderlyingfeelingsand concernsthatarethebasisforthedisagreement. 16. Holdingback:Wedon’tsharehowwearefeelingorwhatwereallywant. Thiscreatesdistanceinourrelationships. 17. Stayinginthenegative:Weexpressourresentmentandcriticism,butdo notexpressourlove,appreciation,orgivecompliments. 18. Using“always”or“never”:Whendescribingotherpeople’sbehavior, thereareusuallymanyexceptions. 19. Justifying:Wejustifyourabusivebehaviororhurtfulcommunication.We makeexcusesratherthantakeresponsibility.Thereisnojustificationfor hurtfulactionsandpoorcommunication. 20. Badgering:Werepeatandbringupthesamethingsoverandoveragain, orwedonotletanotherpersonexcusethemselvesfromanargument. Neitherpersonhastheopportunitytocalmdownandcollectthemselves. 21. Intimidation:Weuseangerandaloudtoneofvoicetogetourwaywith others. Page3of4 22. “You”language:Wefocusourdiscussionontheotherperson,ratherthan talkaboutourownfeelingsandconcerns. 23. Nottellingthewholetruthaboutourfeelings:Weexpressouranger, butnottheothermorevulnerableemotionsthataccompanytheanger, suchashurt,fear,andshame.Orwejustdisplayourpositivefeelings, neverconfrontingmorepainfulissueswiththeotherperson. 24. Notbeingspecific:Wedonotgiveothersfeedbackaboutspecific behaviorsthataredifficultforus.Theotherpersonremainsconfused aboutwhatchangeisneeded,whattheyaredoingthatupsetsus,orabout whatwewantorneed. 25. Mindreading:Weexpecttheothertoknowwhatwewant,feel,think,or needwithoutourtellingthem.Wefeelangryandresentfulwhentheydo notreadourminds. This list describes the most common ways we communicate poorly with others. It is not only helpful in our efforts to stop these behaviors in ourselves, but it also alerts us to faulty communications in others, making it possible to provide feedback so that they may understand and change their behavior, if so inclined. If individuals in a relationship hold each other accountable for faulty communication and embrace eliminating poor communication together, they can make great strides to “clean up” their communication and reduce emotional reactivity. Even if one person in a relationship stops using this damaging style of speaking, it will diminish emotional reactivity and help the relationship. By referring to this list after an argument, we can discover exactly what triggered the emotional reactivity, and decide to do something to remedy this in our next conversation. Page4of4