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Rocket Access Point V1.0 User Guide June 2011 Notices The contents of this document and the associated software are the property of Utility Associates, Inc. Any reproduction in whole or in part is strictly prohibited. For additional copies of this document or software, please contact Utility Associates. Information in this document is subject to change without notice and does not represent a commitment on the part of Utility Associates. The software as described in this document is furnished under a license agreement or non-disclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. It is against the law to copy said software on any medium except as specifically allowed in the license or non-disclosure agreement. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose, without the express written permission of Utility Associates. Companies, names, and data used in examples herein are fictitious unless otherwise noted. Rocket Access Point ii Table of Contents Hardware Setup Overview ..............................................................................................................................................1 Connecting cables within the RAP’s Enclosure ..................................................................................................2 Connecting cables outside the RAP’s Enclosure ................................................................................................7 Configuring your RAP Overview ...................................................................................................................................9 Basic Setup .......................................................................................................................................................................9 Main Page ...................................................................................................................................................................... 10 Wireless Page ............................................................................................................................................................... 11 Setting up your wireless configuration .............................................................................................................. 12 Network Mode ............................................................................................................................................................. 13 Services Page ............................................................................................................................................................... 14 Setting RAP Services .................................................................................................................................................. 15 System Page ................................................................................................................................................................. 16 System Administration ............................................................................................................................................. 17 FAQ .................................................................................................................................................................................. 18 Rocket Access Point iii Hardware Setup Overview Your RAP is a self-contained unit within its own housing. The unit has been factory setup with its default configuration however, you should familiarize yourself with each connection as a reference for any possible maintenance and or trouble shooting in the unlikely event that your RAP does not function as designed. Rocket Access Point 1 Connecting cables within the RAP’s Enclosure 1. Ensure that the unit is powered off. a. This is accomplished by removing the barrel connector on the cable with the RED tag on it; please insure this connector does not come in connect with any metallic objects. a i. Additionally ensure that NO RJ45 external cables are attached to the POE switch port located on the front of the internal mount that secures the RAP unit in the enclosure. Rocket Access Point 2 2. Connect the RAP’s internal antenna cables to each of the respective ports located on the inside front enclosures housing. Inside front enclosure 2B 2A a. Ensure that the long ‘rubber duck” barrel antenna is attached to the 2.4 GHz port located directly next to the DB9 connection on the same side as the 5 GHz antenna connectors. Rubber duck a Rocket Access Point 3 3. Once all antenna connections have been attached correctly, attach the barrel connector to the RAP power access port located directly above the console port. Note: Please make sure that these connections are made properly and tightened accordingly. 4. Connect the power cable to POE adapter. 4 Rocket Access Point 4 Note: The following picture is the side view of the Rocket inside the RAP. The Ethernet, Console, and 802.11 5GHz (A&B) ports are diificult to see while housed inside the RAP’s shell. Rubber duck 2.4 GHz 802.11 5GHz-A Console Port 802.11 5GHz-B Ethernet Ports From top to bottom: Console port, RAP's Ethernet ports, top and bottoms WiFi ports on the inside of the RAP’s enclosure. Rocket Access Point 5 5. Connect an Ethernet cable from one of the RAP's three (3) Ethernet LAN ports to the POE Switch port located on the front of the internal mount that secures the RAP unit in the enclosure on the inside of the RAP’s enclosure. Note: Make sure that you do not connect the network cable into the console port located directly above the Ethernet LAN ports. 6. Connect your POE network patch cable into the POE Switch port located on the front of the internal mount that secures the RAP unit in the enclosure on the inside of the RAP’s enclosure. 7. Plug any additional Ethernet patch cables that lead to other access points or routers (Optional). 5 6 Rocket Access Point 6 Connecting cables outside the RAP’s Enclosure 1. Locate the cabling access port on the bottom side the enclosure. a. This is where your internal network-POE CAT 5/6 patch cable will be inserted to complete the LAN connections. 1 2. Connect the bottom Ethernet port to a POE adapter. This port is used to power on the RAP, as stated in the previous section. Rocket Access Point 7 3. Connect this end to the top Ethernet port of the RAP’s enclosure. 4. Connect the bottom Ethernet port to a POE adapter. This port is used to power on the RAP. 4 Rocket Access Point 8 Configuring your RAP Overview Please insure all POE and Ethernet cabling is correctly configured before proceeding. Basic RAP Configuration Setup If your RAP is not powered on, please do so. 1. The default IP address for access and configuration of the RAP is 192.168.10.1. a. You MUST configure the computer you will be utilizing to configure the RAP to have a static IP address within the same addressing schema of the RAP to communicate with the unit i. i.e., 192.168.10.100 etc. Note: Once the RAP has been fully configured to match your OWN internal networking addressing you can return the computer used to access the initial RAP configuration to your preferred addressing scheme. 2. You can connect to the RAP either wirelessly, or by utilizing a RJ45 cable connected to one of the open Ethernet LAN ports located on the side of the RAP. 3. Open a web browser and enter https://192.168.10.1 in the web browser's address field. Note: If you do not use https:// you will be unable to connect to the RAP it MUST be a secure web session. Rocket Access Point 9 4. This is the RAP's homepage. By default the username is admin and the password is admin. 5. Login to the RAP Note: The User MUST check and select the ‘save’ button on EACH of the RAP’s configuration pages they make changes too prior to moving onto the next configuration page. Please make sure to secure your wireless connection and to change the default login password Rocket Access Point 10 Main Page This screen displays the current state of your RAP. Any changes implemented will be shown in this screen. Serial: Identification number to be referenced to Utility Associates Device Name: Name which may be used to identify your device internally Network Mode: As an access point, this should display "bridge" Wireless Mode: This should display "Access Point" SSID: Name used to identify your wireless network Security: Your wireless security setting Version: The version of your RAP Uptime: How long your RAP has been powered on Date: The current date belonging to your RAP LAN MAC: The MAC address visible to your network identifying your RAP Throughput: The active throughput on your RAP Rocket Access Point 11 Wireless Page Do not forget your pre-shared key as it will be needed to allow devices to connect to your RAP 1 3 5 2 4 6 1. Wireless Mode Displays that your RAP is acting as an Access Point 2. SSID Your wireless network name 3. The Channel The channel of your wireless network 4. UA Channel channel option for connected Rockets 5. Hide SSID Displays whether your SSID is hidden 6. Security & Wpa Pre-shared Key You may change your wireless security settings here. Rocket Access Point 12 Setting up your wireless configuration 1. Enter a valid SSID in the SSID field for your organization. 2. Select a channel option for your wireless network in the Channel field. 3. Select `A` or `B` for the UA Channel field. Rocket speed optimization. (Optional) 4. The default is preferred unless you are running more than a couple RAPs within close proximity. 5. You may hide your SSID by checking the Hide SSID box. 6. Choose your security settings option by selecting None/WPA/WPA2 from the Security field. 7. If you have chosen WPA or WPA2, please enter a valid passphrase in the WPA Pre-shared Key field. 8. If your settings have changed please submit the form by clicking `Save`. Rocket Access Point 13 Network Mode Bridge IP Address: If DHCP is selected, the IP address will be given out by your router. If you choose this option you will need access to the router to identify the IP Address given to your RAP. You can associate the RAP on your router by the MAC address displayed on the `Main` page. This MAC should also be located on the outside of your device. If Static is selected please enter a valid IP address for your network. This IP address should not already be taken on your network. Netmask: Include the netmast associated with your IP address scheme (i.e. 255.255.255.0). • Gateway IP: The IP address of your router • Primary DNS IP: Usually the IP address of your router • Secondary DNS IP: If you do not have a secondary DNS you may re-enter the primary. Rocket Access Point 14 Services Page 1. By default the web pages are accessible through 'https' which is port 443. 2. By default, the webpage session timeout is set to 20 minutes. You may change this as well. 3. Enable Https: Displays whether the RAP web pages are using SSL. 4. Server Port: Displays the port for the RAP web pages. 5. Session Timeout: Displays the timeout for configuration the RAP. Rocket Access Point 15 Setting RAP Services 1. You may change the port of the web pages by entering in a valid port number into the Server Port field. By default the web pages are accessible through 'https' which is port 443. If the Enable Https field is checked, this means your RAP will be configured to use SSL (Secure Socket Layers). Checking this option will fill the Server Port field with `443`, which is the port number for https. 2. To change the session length of the RAP web pages by entering the length in minutes into the Session Timeout field. By default the webpage session timeout is set to 20 minutes. 3. If your settings have changed please submit the form by either clicking `Save` Note: Selecting `Save & Apply `will restart the RAP web server. Rocket Access Point 16 System Page 1. By default the device name is UA-RAP. You may change this name if you wish. This name may be useful for internal tracking purposes. 2. By default the password for logging into the RAP's webpage is admin. It is highly suggested that you change this. Make sure to remember this or write it down, since this password will be required to make changes to your RAP. Device Name: Displays the name of your device Password Fields: Fields used to change the webpage login Reboot Device: Button to reboot the RAP Rocket Access Point 17 System Administration 1. Change the device name by entering your preferred name in the Device Name field. This name may be useful for internal tracking purposes. 2. Change the password for the RAP web pages by selecting the Change Password field, then entering your password twice in the Password fields. 3. To reboot your RAP click on the reboot button. 4. If your settings have changed please submit the form by clicking `Save`. Note: Any saved changes will be applied upon startup. Selecting `Save & Apply` will log you out of your current session. If you have changed your password you will need to log in with the changed password. Rocket Access Point 18 FAQ Q: I am connected to the RAP. Why am I unable to get onto the internet? A1: Check that the external network line has an internet connection. Ensure that the Gateway field on the network page is the appropriate IP address for your network controller. A2: Make sure that the DNS fields are set correctly. Usually this is the IP address of your default gateway. If this issue is still unresolved, reboot the RAP as you may have saved your settings, but they have yet to be applied. Q: Why is my Rocket unable to connect to the RAP? A1: Ensure that the security settings on both devices are set correctly. For help setting up the Rocket please see the Rocket documentation, or contact Rocket Support. A2: If you are still experiencing issues with you RAP please contact Rocket Support. For additional assistance please contact our Support Team at [email protected] or (678) 892-8382 Rocket Access Point 19 © 2011 Utility, Inc. 1484 Brockett Road Tucker, Georgia 30084 (404) 816-0300